user
Ralphs
17605 Harvard Ave, Irvine, CA 92614, United States
Appearance
Ralphs
Comments
Su
Review β„–1

I like the fact that they have self checkout if you want to do that. They also have friendly, caring and efficient checkers.I found the dessert items I needed. Yes, NEEDED πŸ˜‰ I also bought some flowers.

Mi
Review β„–2

Its usually a 5-Star, as I often use restrooms and grab a sandwich when working this area but today The Lady on register #5 was rude. She either didnt like having to cashier and was mad that I came to her line, or she didnt like my face. Either it was noticeable, in that she disgustedly turned her head away from me as she let go of my receipt before handing it to me...

So
Review β„–3

Such a fantastic store!! I accidentally came upon the market while visiting CVS and stopped in to get a drink. I couldnt believe the quality and variety of items that this Ralphs carries. The fruits and veggies are fresh and they carry an amazing selection. Everything is spotless and the aisles are wide and spacious!! The displays are well positioned and inviting. They had a beautiful special on shrimp that day! For $5.00, I made my family a gorgeous shrimp salad. The prices and deals are terrific. Best part is the staff members. The lady that checked me out -- was amazing. She had a brown bob and bangs. Warm, friendly and so helpful. Like days gone by. This is my new market, even though its a little distance away. I almost fainted when I saw the Starbucks -- my favorite!! A pleasure to go in-store shopping at this store.

Da
Review β„–4

Fast service, excellent selection, and very friendly staff. Had a nice chat with the guy bagging my groceries. I was able to easily find everything I was looking for and also discover some new foods. Theres a large variety of meats, deli salads, vegetables, snacks, and more at this location. In addition, the wait time for checkout is fairly short.

Al
Review β„–5

The worst grocery store ever. Many times Ive ended up accidentally grabbing moldy food from their shelves. A package of tortellini I bought was filled with mold and any fresh meat from the counter goes bad within 3 days. Never happens when I go to any other Ralphs around me, just this one. The only good thing about this place is everyone who works here is very nice but I will literally never return to this store due to the amount of rotten food they put on their shelves.

Ge
Review β„–6

I like shopping at Ralphs, but they need to do something with their produce department. I am tired of throwing out most of the fruits I buy from their store because they are not fresh. Sometimes they bring local produce, and it is excellent, but the majority of times, they have frozen defrosted fruits from the previous season, and it isnt enjoyable! Please, we live in a state that everything grows, so bring some fresh produce!

Ni
Review β„–7

I wanted to give a special shout out to Kevin who makes visiting Ralphs extra special. Kevin went out of his way to learn my name and he greets me by name everytime I go shopping. What an awesome and unique experience! In addition to Kevin the overall team including the Starbucks crew have always been above and beyond kind and helpful. I go out of my way to shop here just becuase the employees are so amazing.

Ma
Review β„–8

Great supermarket and they have Wagyu Ground Beef from Mishima Reserve which is great. I do wish that they carried the other Wagyu Beefs from same supplier though. Good selection of pasta sauces here. Hagen Dazs ice cream though is expensive at $5.29 when not on special.

fa
Review β„–9

Good customer service. Affordable prices

Jo
Review β„–10

The lines are soo long and the cashiers are so slow!! I will never go back there smh

Aa
Review β„–11

In two consecutive grocery trips, the meat purchased here went bad within two days. About $50 of meat, rotten. Going forward, my family will be shopping elsewhere.

Ev
Review β„–12

Pretty good to find most necessities. Wish there were some more dairy free options, but not bad!

Ro
Review β„–13

Shout-out to the gentlemen working the register right now late night. Told me to grab an extra cookie so it would save me more $$. Thanks man!

Mr
Review β„–14

Very cheap place to shop. In the clearance section there are items for way cheaper than they normally are. One time 12 glazed donuts were only 1$! Thats insanely cheap! They also other really affordable items as well.

Wi
Review β„–15

Very clean very well-stocked staff is wonderful they know their product produce is awesome me department is awesome and the wine and whiskey is awesome great place to shop you get a 6 star good work great work I work for UFCW Local 770 in LA and I know when I see a market just very clean and very organized and very professional good job great job awesome job thank you will Rangel keep rocking and I hope you get that Heroes feh you deserve it the heroes feh you guys deserve it thank you

Al
Review β„–16

Fantastic selection, clean, well managed, fresh produce, I love their meat department specifically as they do an aged dry rub sirloin steak and a great looking meat case. Low prices. Pleasure shopping here for my family and feels safe thanks

Je
Review β„–17

Where are the customer service baggers??Bought a lot of groceries at this Ralphs location and had to hurry and bag each item myself all while trying to pay, etc. Holding up the huge line. Might as well get rid of all the cashier stations and just make it all self check out. Seriously!

Ke
Review β„–18

Ive been in here a few times in the last week and feel like the staff here deserve to be commended. People are going crazy, they have to ration water and toilet paper, and still the staff remains helpful, professional, and friendly. This Ralphs is always great, but maintaining that high level of service during a crisis is pretty spectacular. Thank you for helping your community during this insanity!

Al
Review β„–19

Are they hiring right now looking for a job

Ma
Review β„–20

Constantly rude customer service, today I literally saw a cashier ask a white customer with no mask on politely to move to the next cashier and then we she got to me she very rudely told me to move to number 4I frequent this ralphs, and rude customer service seems to be a regular thing at it to the point that i try to avoid the cashiers and just prefer to use self check out when possible, so sad to see

ra
Review β„–21

There’s a woman cashier who’s not niceI don’t why she’s always angry 😑Please be nice to people ()I don’t like this store

A
Review β„–22

Ive never been to a bad Ralphs honestly. Things are well stocked, the store is always clean. Parking is a breeze, employees are always very kind. Prices are great. Much better quality than Albies, patrons are polite for the most part.

N
Review β„–23

Perfect size, great selection, fresh food, good staff. Perfect. Thank you!

Le
Review β„–24

Their hours are great for last minute items or early morning errands needed. The staff is okay and the prices are too. They usually have 2 for $5 berry deals.

Al
Review β„–25

Big store. The guys that work in the produce department are all super friendly and helpful. Also there is a Starbucks inside the store. The only problem is the Starbucks hours arent posted anywhere.

Mi
Review β„–26

Great grocery store! Lots of sales, great service and good selection. So happy to come here!

Os
Review β„–27

Does Ralph’s have a problem with good customer service especially when it regards people of color. I am a person of color, and it’s alarming that at Ralph’s one has to wonder if not all customers are treated equally. I asked an employee for directions around the store, and he made it appear as though I was bothering him, then at checkout the person at the cash register was rude and did not bag my groceries until I asked him to and he did so with an attitude. It’s the market closest to my home so I’ll be sure to provide a running commentary.

Mi
Review β„–28

Great place. No propane tank refill though.

Ma
Review β„–29

The flower lady was so sweet! Helped me super quickly with fixing arrangement & balloon bouquet! Looks awesome!

T
Review β„–30

Ive lived in Irvine for half a decade, and this was our Ralphs. We came to know those behind this Ralphs brilliance (Keith, David, Darlin Thomas, and our favorite produce guy, Sal.) All good people with amazing personalities. If Keith would have agreed, wed have taken him with us to San Francisco! We moved away for a few years, and all we have is Safeway now, but came back last weekend and all of these fun people were still there doing their thing. Theyve got a great bakery department, cakes baked for kids birthdays, and the deli is very attentive as well. You cant go wrong with this Ralphs, they are the best. Five stars.

Ni
Review β„–31

All carts are parked and take up parking spaces. but the store has no carts

Ha
Review β„–32

I really care about what I eat since I train heavy lifting for at least five times a week. The portions of my food are a bit more than a normal persons also. Ralphs has really helped me in taking care of my body with great prices in the highest quality food. I love their Simply Truth brand.

Ma
Review β„–33

I always have a problem when I want to buy with my WIC card. I chose items with WIC sign but at check out they said they are not WIC items, then why they don’t remove the signs, they just waisted my time every time and at the end I had to pay money for items, the bad part is all of those items were in WIC book

Ci
Review β„–34

This Ralphs staff is amazing. Its open later than all the other stores, so there are never any large lines. The crew will always come to help if you look lost, and theyre so courteous and kind.

Ma
Review β„–35

I love this Ralphs. It isnt super huge. Friendly employees. Clean. Very nice produce. Easy to park and in a center with other great shops/eateries.

M
Review β„–36

Enployees are friendly and, for the most part, thry have good selection of items.However, and this does not reflect just this store, they are now charging a fee for cash back. Do they not make enough money off you already?

Ju
Review β„–37

First time here from la, I walked into the store and thought it was the cleanest store

Lo
Review β„–38

This is the main grocery store in my area. the parking can be difficult and depending on which direction you want to leave you need to plan out which exit that you want to take. All of them are right turn only. The store is clean and the employees are helpful. The selection is fairly diverse but Ralphs has gradually been pushing prices higher than its competitors over the course of the last two years and the quality of their goods has remained unchanged, and in some cases worsened. I can recommend this place for sale items but for staple items I would check the other stores in the area.

Sh
Review β„–39

Has all that you require for your daily grocery needs. Conveniently located in a complex which has some eating joints, bank, pharmacy etc. Ample of parking space and friendly staff. I particularly like the quality of their fresh produce and economically priced Kroger Brand alternatives. It is walking distance from Marriotts residence inn and courtyard.

Je
Review β„–40

The prices are a bit higher for produce than some of the other grocery stores around, but this is the most convenient store in my area. They have a great produce section and always have specials in the meat section. Also, they have a Coffee Bean and Tea Leaf inside the store.

Gi
Review β„–41

No doubt the best Ralphs around. Love the layout, food is fresh. THE BEST MAPLE DONUTS! Always can find parking, convenient location.

Vi
Review β„–42

This place is awesome! Great fruits and veggies, meat selection is great, deli, and a great booze selection! This is my new spot!!!

Jo
Review β„–43

I have been shopping here for over 25 years. It has always been my favorite shop. The customer service has been consistent all theres years they are the best

Jo
Review β„–44

Nice grocery store conveniently located near a few other shops and a bank. I was delighted to see the large selection of craft beers that they had available. The store was clean and had a decent number of staff on hand to assist with any issues.

Me
Review β„–45

I love this store but there was a Mangar her name is Abby talked very rude with customers. Not respect at all . Today when I asked about price doesn’t match She was not respect

Je
Review β„–46

I work right by here so I often come here to get something to eat. The store is always clean and keeps everything in stock. They have multiple self checkout stations for people like me that prefer to get in and out quickly.

Wa
Review β„–47

Very good. and nice place to shop a variety of drinks and foods.

La
Review β„–48

They just did a full renovation of the whole store which is nice. A little confusing for people who are regulars but its great that they renovated it, it looks much nicer inside than before. Alot of the people who work here also seem to have been working there for awhile, almost everyone is friendly apart from a few. They also have a good selection of food and products.

Cr
Review β„–49

Great place for shopping for good deals if you have a Ralphs card. Its free to get the card, so I am very happy with it. Customer service is great and selection of fresh food is good.

Br
Review β„–50

I love this Ralphs & coming to this Starbucks but the girls here either dont know how to read the menu or they try to overcharge. They tried to bill you 50cents per pump when the menu clearly says 0-25 calories per pump. Last time I get a drink here.

Fr
Review β„–51

Come here often to check off items on that grocery list. Clean and spacious. Produce and meats are fresh and appealing to the eyes.

Sa
Review β„–52

Worst service and rudest people.Bought from this store twice or more had receipts and everything to prove my EBT card was real and working. Working balance and all but for some reason the cashier wouldnt accept the card after. Accused me of using a false card and failed to prove anything other than she refused to allow me to purchase. Complete class failure. Called the manager and there wasnt any to attend to the matter. Will call back!! Possible racist and just poor customer service. Beware these people !!!!!!

ed
Review β„–53

Great market. always have everything in stalk. everything is always cleaning.

To
Review β„–54

Excellent quality food, meat, veggies, beer, liquor, and off street parking

Ji
Review β„–55

Dont ever expect them to have sale items in stock, they always keep stale dated items on their shelves and theyll put you through living hell if you ever ask for or try to use a rain check. Last five visits was overcharged. Called to complain and they put me on hold for 25 minutes. Never have made good on their refunds. So shop, but be on your guard.

Al
Review β„–56

. . . ALWAYS a favorite of ours . . .from a great selection/variety of food, reasonable prices, as well as Redbox . . . Ralphs is one-stop-shop!

Te
Review β„–57

I love this Ralphs its clean and everything is fresh. They people not so friendly. They make you feel unwanted. The cashiers not friendly except for one Blonde lady very nice and the meat dept awesome thats it.

TJ
Review β„–58

Best grocery store on the West coast,hands down, thank you Ralphs!!!

An
Review β„–59

I love this place. Especially the Free Friday deals. They also have a great clearance section and the produce section is also great.

al
Review β„–60

Sick of==============beeing sick of the culver ralphs this has always been nice to change and decnt service.. the back section with hips ailse is weird but evrything else works fine.. u can get some specials on deli if u get there before closing.. def will come back

Cl
Review β„–61

They carry Kauai coffee at a great price!

Mi
Review β„–62

Great selection and friendly staff.

Ch
Review β„–63

Love this store everyone is so helpful and always has a smile on their faces

Wa
Review β„–64

This used to be my favorite Ralphs, it was always clean and the staff knew regular customers by name. It looks like it must have had a management change, as the store doesnt seem very clean anymore and the staff isnt friendly or helpful.

Mi
Review β„–65

Great Customer service - helpful employees - Great sales- clean and organized

Je
Review β„–66

Fair large chain prices, good selection, hires local people

Ol
Review β„–67

Perfect for my local quick shopping needs. Smaller lines than other Ralphs.

Da
Review β„–68

Very nice employees. Debra is a great addition to their store.

Sc
Review β„–69

Friendly staff and quality produce. They have a great Starbucks team as well.

Ga
Review β„–70

I had a great experience at this Ralphs just a few minutes ago. I had been there earlier in the evening and had accidentally forgotten my iphone at the self-checkout. I didnt realize that I had done this until several hours later. Knowing I had left it in a public location, I didnt have that much hope in getting it back, however I rushed to the store anyway, just in case. Upon arriving, I was helped by the manager, whose name is Ernesto, and a very nice young cashier, whose name I unfortunately didnt catch. To my delight, they had my iphone there in the lost and found!!! They made sure to ask me a couple questions to ensure that it was going to the right person. I was delighted an impressed by the courteous, honest and intelligent service!

Ja
Review β„–71

Went to go shopping for some Moscato the experience was quick and easy

Ry
Review β„–72

It is great place for shopping. You can find everything here.

Je
Review β„–73

Great store, great staff! Love it plus theres a Starbucks.

Ge
Review β„–74

Always clean and well stocked. Excellent customer service.

No
Review β„–75

I just moved to this neighborhood and I love the customer service here.

Al
Review β„–76

Nice inside. Cashiers are nice. Wish they had a self check out.

Al
Review β„–77

If you need groceries, this is a great place to get them. Its big

Ma
Review β„–78

Clean and organized best fresh salad bar to enjoy every day.

Be
Review β„–79

Nice clean ralphs. What more can you ask for?

Ib
Review β„–80

Its a very clean place and deli is amazing its fresh good prices

Er
Review β„–81

This location has pretty good selection and everything that makes Ralphs great!

Kr
Review β„–82

Great service and fast check out lines. Love the quality meat selection and fresh produce at competitive pricing.

Mi
Review β„–83

This place is better than Safeway I used to go to

si
Review β„–84

Can go any time of the day and people are always helpful

LT
Review β„–85

The best staff and very friendly. Great deals!

Ta
Review β„–86

This Ralphs does not have all the selection of some of the larger Ralphs. But it clean, organized and the staff is friendly and helpful.

Mi
Review β„–87

Great market and some of the best employees..

Ja
Review β„–88

One of the most complete Ralphs in the area. They also make fresh sushi.

Si
Review β„–89

Some brands have been discontinued, however; stores offer higher quality foods and healthier choices such as organic groceries.

Bo
Review β„–90

Love this Ralphs. Usually never have to wait in long lines like understaffed Vons

Al
Review β„–91

I love this place with good discounts and nice staff.

Al
Review β„–92

There were a dozen people in line and only one cashier. I tried the hokey self checkout, but the wonderful system was unable to find the price of a scanned item. It kept notifying the attendant, but there was NO attendant. The self checkout attendant decided to help the people in line and completely abandoned the self checkout customers. She tried to help remotely and the system found the right price, but after I put it in my bag, it asked me to remove the item and scan again. What the F? Was this system programmed by idiots?

Mi
Review β„–93

There are many kind of vegetable, meat and drinks etc . Very comfortable, especially this shop opens early in the morning . Sometimes I helped it.

Ge
Review β„–94

I like this store a lot. Solid produce, good selection of dry goods.

Da
Review β„–95

My fav ralphs now that im tired of the other one.. good selections and customer service.. the only thing is the chips ailse is weird.. that layouts sorta sucks but evrything else is fine.. will come back for sure..

Mr
Review β„–96

Always patient, courteous and professional. Great Ralphs!

Sa
Review β„–97

Worst service ever, I was at the western union desk and the service was disaster, no customer service knowledge at all, I couldnt even say thanks.Thanks for nothing Madison....

Da
Review β„–98

Great place to get all your groceries.

su
Review β„–99

I had a great experience in Ralph store .. The customer service is very good .. Specially in deli department ...

Ch
Review β„–100

So I went into the store today at about 12 am i do note the time is very important in this particular circumstance. I went in for a last minute item into ralphs thinking i would be in and out how wrong was i!. I pick up my item which was enfamil AR the tiny bottle for my little boy who needs his formula i get there the cashier (Keith) asks if i need formula then he asks the other cashier in charge ask shes hastenly walking away Hey can i get the key to the formula real quick for this guy This rude lady has the mother ******* audacity to say that shes clocked out and cant help him at all sorry and just walks away. At this time im losing my patience and the line was beyond backed up so to help the cashier out i decide to let everyone infront of me. Keith the cashier calls 1 +1 Linda or Angel please help after keith assists 2 more customers still no one shows so once again linda or angel manager assistance to the front he helps 3 more customers still no help! Once again 1+1 linda or angel customer is waiting! By this time 15 mins have passed qnd you can see these managers chit chatting by thr starbucks i about lost my sh** angel comes to assistance me just to find out that theyre out of the formula i need but he can get some in the back so i wait another 5-10 mins for him to grab it. At last the formula i need. Once i turn around to get the formjma i had thought he would of rang me up but to my suprise he turna around and im like.... the line is so long its past the 2nd register once again keith calls for help and im all the way in the back of the line for a 2nd time. This whole experince was garbage ans those people need to be retrained or learn better time management id they cannot even come and help the only cashier. At late hrs of the night i will be calling upper management and make sure that this gets fixed.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:17605 Harvard Ave, Irvine, CA 92614, United States
  • Site:https://ralphs.com/stores/details/703/00080?cid=loc_70300080_gmb
  • Phone:+1 949-851-3161
Categories
  • Grocery store
  • Propane supplier
Working hours
  • Monday:5AM–1AM
  • Tuesday:5AM–1AM
  • Wednesday:5AM–1AM
  • Thursday:5AM–1AM
  • Friday:5AM–1AM
  • Saturday:5AM–1AM
  • Sunday:5AM–1AM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Passport photos:Yes
  • Prepared foods:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations