They were once customer friendly. Not anymore. The son now running things has lessons to learn. They messed up my order then were complete jerks when I called to correct the issue. Two trips to drive down. Complete waste of money and time.
Staff are very knowledgeable and helpful. They went above and beyond with one of the projects I had them work on. Highly recommend!
I work for a big construction in Indianapolis and Just tried to stop and buy some steel and was told I was blocking the whole parking lot and the guy pretty well told me to move it now and was very rude.could have been a new good paying customer but Alro steel is way better and for sure more business like
Great people/service/prices. The drop shop is such a good deal for smaller projects/pieces. Staff is helpful, personable, and knowledgeable. Walk-ins welcome, and they treat individuals like real customers, rather than scoffing at them.
Great prices and friendly service. Will always go there. Always have what I need.
I purchased about 20 foot of steel here today. Cheapest prices in town! They offer free 90 degree cuts and angled cuts for $1. Very convenient and affordable.Fantastic service, and great people. I felt comfortable asking questions, and the staff was extremely accommodating and helpful. Family-owned. Support em!
Great Place! Kind folks. The drop shop is an awesome deal! Highly recommend this place!
Great Place to buy your steel. I been doing it for years.
Excellent customer service and good prices.
I had been looking for a place to purchase small quantities of steel products where I wouldnt get raped and Warner fits the bill perfectly!!! They have a secret too; if you purchase something from their scrap stock then you pay a flat rate by the pound regardless of the dimensions of the material. Much more economical to do it this way than if you need them to cut specific sizes for you.
Stopped in for the first time today to buy some 2x2 square steel tube. Excellent and friendly staff!They showed me the new cut to order materials, and then explained the drops area to me. I wandered the drops area and found exactly what I wanted, weighed it, paid for it and was out the door.In the past Ive always just bought what I could find at the local big-box stores, but this will definitely be my go to place in the future whenever I need steel.
Awesome service and good price worth the drive across town
Bad parking leads to bad service.On May 5th I took off work, It was a rainy day and I was going to hang out in the garage and make stuff . My way of relaxing. I go to my favorite steel supply shop, Warner, Upon arriving I didnt notice the no parking spray painted on the blacktop and proceeded to park in front of the drop shop, Partially blocking one door. (no other customers were there).I walked into the drop shop and heard someone talking . It was Jake, cell phone out and videoing my truck. Mike comes out and ask that I park across the lot in the spaces in front of the other shop . This is where I see the no parking on the blacktop and said, no problem and that I hadnt seen the no parking. No big deal.I went about my business and got what I needed from the drop area, put it on the scale, and went to the office to pay. Just as I handed my credit card to the Guy with the beard, (I dont know his name), I asked Jake what was up with the video thing earlier. Jake said, so I can show everyone how stupid you are. Needless to say that did not set well with me and I immediately said, Tell you what,just let me have my card back and this is where the bearded guy interjected himself into this by throwing my card across the counter like a frisbee and onto the floor. I was really upset, I picked up my card and went back to the drop shop with out going into detail told the owner what went on.How does this go so wrong so fast just because of a bad parking job.Number one, Dont ambush people and start video taping them giving a blow by blow commentary, just to make them look bad in your eyes. People do make mistakes.Number two, Dont call people stupid. Your probably not a professional and dont know my mental capacity.Number three, Dont add to the problem, if it aint your problem,( throwing my card across the counter, when you didnt have a dog in the fight) .I feel I was unjustly bullied by both of these employees and deserve an apology.I have been a customer for the last couple of years and have never had a problem. Like I said people make mistakes.People need to have respect for each other. Bottom line, I felt disrespected .Marshall Hendrix
A great place to get steel. They cut it to length for you too. Good prices.
Super fast great service
I have shopped Warner for both business and personal projects for a few years. Always fast, courteous, and priced right!
Although they didnt have the material I needed they were super fast in repsonding and gave me the information I needed to find it. Great people to work with!
These guys are THE BEST! Great prices and awesome service, what else could you want ?
This is the only place I shop for steel, aluminum and everything else metal!!!! Awesome place to get your metal for your fabrication needs!!!Great people to work with and great prices!!!Thank you!!
Good service and price for small orders
I routinely purchase steel and aluminum here for my artistic and metallurgical explorations. A real stand up guy running a family business. This place exudes pride and entreprenual spirit. Check out my etsy shop jtbmetaldesigns.
Really fast service. I see them hustle just as much for my small orders as they do for larger ones.
Great service and very helpful employees
Great prices, great service, and Fast!