Definitely my go to for now on. Awesome staff, great price for great quality, and a very well done job. I will for sure recommend this to anybody looking for a professional automotive place.
Rightway Automotive is a group of highly skilled and professional mechanics who take great care of their customers in an extremely honest fashion. They recommend only what you need and give you options to save you money, including spending time sourcing quality parts for the best prices. We have gone there for years with multiple vehicles and cannot recommend them more highly.
Very professional, clean atmosphere. Work was timely and thorough. Would definitely recommend them!
Right Way Automotive was recommended to me by my employer. I know that a few other people had gone there with good results. When it came time for my oil change, I reached out to Right Way.Scheduling the appointment by phone was seamless. Sean, who took my appointment was kind and helpful. He made it so easy and even offered to shuttle me back to work, if needed.I arrived at Right Way when they opened at 8:00 AM, along with a few other customers. Everyone was processed efficiently and there was no wait time. Nick, the gentleman who checked me in was engaging and kind.I received a phone call at 10:30 that my vehicle was ready. I arrived around noon and was happy to get to interact with Nick again. He is an asset in the way of front-facing customer service.The price was very reasonable, maybe even less than if I had gone to my usual spot. I was in and out in a few minutes.One thing I noticed about Right Way was that they treated me (a female) like a human, not just some chick that doesnt know anything. Nearly every other dealership or auto repair facility Ive patronized has not been able to fully accomplish this.I also liked that they just took care of me and what I needed, without beating me up about needing new windshield wipers or to have my indicator light fluid topped up. ;o)Lastly, you just know that you are being treated fairly. They lead with honesty and integrity. Plain and simple. I went home that evening and told my husband that this was our new place to take our vehicles for service.They followed up with an email to create an online account and have a record of my service history. This was an unexpected, yet awesome surprise.
My son was traveling back from Illinois from work when he’d noticed a rough idle running condition on his 2015 f150. He had to stay in town for the night until mechanic shops opened. After speaking to numerous people Rightway auto kept coming up. They diagnosed a defective ignition coil and was able to replace it with parts that they stock and send him on his way back to Michigan. Big thanks to Nick and Jeff for really taking care of my son. Extremely grateful for honest mechanics and technical staff. Thank you
Good service and open communication. They got me and my class B back on the road for a fair price and timely manner.
I cant say enough about Rightways dedication to service and quality. They know their stuff, keep their clients informed and up-to-date on repairs, and provide fast, reliable service. Ive used them for the last two years and havent considered switching to another repair shop for any reason. Theyre painless to work with and always smiling too!
I could have sworn I wrote a review, but I dont see it. My alternator went out on my older Honda Civic. Service was excellent, professional and efficient. It was an expensive repair, but its the only money I have ever put in the car besides routine maintenance and its 18 years old.I would highly recommend and come here again!
Ive been with them for many years. Theres an obvious reason that... price and service.
I have been taking my vehicles here since the day I started driving. I have a great experience every time, the staff is always super friendly, mechanics do a fantastic job and above all they are very honest. They have competitive pricing and for the value they bring as a whole Id say its well worth it. Wouldnt take my vehicle anywhere else!
Excellent people with a professional feel
Good workmanship.. no complaints here.. will return when needed in the future. 2000 Excursion!😎
Let me just say if you want excellent sevice, bring your vehicles here!! Not only were they fast getting my car back on the road, they did everything they could to save me money!! They were very informative on everything that needed done and explained everything to me so I knew what was going on. Ill literally never go anywhere else!! Staff are awesome and very polite as well!
Had an awesome experience. Very helpful and got me in and out. Gave me a loaner car and made my experience wonderful!!!
I had a phenomenal experience with Rightway Automotive. After having my car inspected at a dealership, I took it to Rightway for a second opinion. Im glad I did because Rightway conducted a very thorough inspection of my car. They made recommendations on what I should fix and let me know which repairs were essential and which were non-essential. They also caught issues that the dealership missed and quoted a fair price for the work they recommended. I will definitely be returning to Rightway Automotive for my car maintenance needs, and I highly recommend them to others!
We had our brake pads replaced and rotors turned last week. The repairs were successful and the prices were reasonable. We were also in need of an oil change and they did that for a cost that was about half of what a quick change place would charge. We will definitely continue to use Rightway for our auto repairs.
Last few years I had different places work on our vehicles. Was never happy about the service, the price, customer support, etc. Thought Id give Rightway a try and glad I did. Started taking our vehicles and recommending them about a year or so ago. Prices have always been fair, great communication, and made good on a couple of minor things that were overlooked. They are fair, honest, and professional. I highly recommend anyone to these guys.
Took my car in to get my brakes changed and I will NEVER go to another auto shop. Right when I walked in the door their office manager (Darren) was very receptive and knowledgeable about what I needed and the parts they would be putting on my car. He explained the whole process and even offered me a loaner car since I did have to return to work before my brakes would be done. They had me all ready to go by the end of the day and my car has never stopped so smooth! 10/10 would recommend to anyone looking to get work done on their car
Great company have been coming to them for years and have never tried to get one over on me or take advantage of me! Darren is an amazing person to work with and very easy to get along with! Love this company and will keep coming to them for years to come
So I had my work van towed in yesterday and today I was getting a call about what was wrong and that it would be fixed tomorrow. I have worked on this van for a month and could not figure it out. These folks got right to the job and figured out what was wrong and what needed to be done very fast and did not try and gouge me on the price. Can not say enough about the service a very satisfied customer thanks A Ray Of Light Painting Services.
All employees I have encountered are always polite and courteous. They always take care of my automotive needs efficiently and fairly. They explain things to you if you ask and will be honest about what needs to be done immeadiately and what doesn’t. This is a great automotive shop. They stand behind their work! I highly recommend their services.
I have taken our Chrysler van here numerous times for scheduled maintenance. They always communicate quickly concerning any additional service needed without trying to oversell. Fair pricing for quality work. Thanks for keeping our van in good shape.
We recently bought a used truck and took it to Rightway for a check up. They did a thorough inspection and noted several items which needed attention. They were able to get us in during the same week and took care of all the maintenance we needed at very reasonable rates. They were very professional and helpful!!! I highly recommend Rightway for any automotive needs you have!
The people here are very helpful! They tell you the truth and then help you make an informed decision giving you their opinions and respecting yours as well. I love the fact that they gave me a loaner car.
I love this place, they are all very friendly, knowledgeable and honest. I can count on them to always give me fair pricing and inform me on the best options for my vehicle. They make waiting in their shop so enjoyable with free coffe and a clean and comfortable space. I would definitely recommend them for any and all of your vehicle needs!
I believe this place to be the best shop i have ever went to. I was introduced to them when my 1st cars supercharger had some issues, the dealership was of no help and this was a place they actually recommended to me. They provided me with the best repair experience i have ever had, from the informational diagnostics report seamlessly into cost and efficient completion. Now I have once again reached out to Rightway and they again have exceeded my expectations. I took my MKX to a mom and pop shop, then to a dealer, then to Rightway. Rightway is very detailed far surpassing any shop i have ever used including the dealership. I will never take my car anywhere else. They may not be the cheapest but by far less than a dealership will get your for. You can count on them to be thorough and efficient. Again the best place i have found.
I cant say enough good things about Rightway, over the last few months I have taken them 3 of my vehicles. These guys are fast, professional, and priced right. I know when my car is done- it is fixed correctly and with high-quality parts, and checked over in detail, and the price is right.Go see Sean and Scott- they have a team of great mechanics that will fix your car like it is their own.
These guys are great. They pick up the phone every time you call with prompt courteous service. I loved not feeling like I was bugging someone just to get an update on my car. I took my 05 Mustang in for what I thought was just a water pump. Lucky for me, these guys do a thorough job checking the car over and discovered a leak coming from another area as well. Probably saved me blowing up my engine. Great service and great communication. Im happy I finally found a mechanic shop that I feel is trustworthy and does good work. I highly recommend them.-Nate
4/1/16 This is NOT an April Fool joke -- Five stars to Rightway! They treat their customers very well - are honest, have fair prices, are very courteous and stand behind their work with a great guarantee. Their front office and shop are clean & well-kept. They were recommended by a friend - have been going to them for about 3 years now for routine things like oil changes and theyve done several big repairs as well for a decent price. They did it right because Ive never had to take my car back for problems with any work theyve done. They offer discount coupons to their regulars. My favorite thing about them is that as a woman, I can take my car in and they never make you feel awkward or intimidated. Always very polite to you. So ladies, I highly recommend them for just this alone! If anyone is interested in quality car care, go to Rightway - they take good care of you.
I have been going here for 4 years. They check all systems and tell me what needs to be fixed. Then they tell me if it needs to be done now or if it can wait. It helps me budget. My vehicle has more than 200k miles and thanks to the crew here it is running like new!
We were from out of town. They got us in the same day which was a life saver. Darin and Michael were extremely pleasant and helpful. The were able to send the 30 point inspection directly to my phone so I could SEE everything they were discussing with me. I would highly recommend them to anyone in or out of town.
Honest and straight forward group. Cant say enough fabulous things about these guys. They let you know whats going on with your vehicle without making you feel pressured to fix it immediately! Im always recommending them whenever possible!
Great customer service, very busy but was able to fit in a simple oil change. The service team kept you in the loop throughout, very satisfied and would recommend your auto service needs with Rightway Automotive. Definitely earned my business!
The service writer Bill Brandt was very professional and kind. The facility was spotless, they did not try to sell me something I did not need. I will continue to go there for this reason. Service prices were excellent, and they were quick to get things done. I will be sending my friends and family to the facility for all their auto needs.
What a great place to do business! Fair, affordable and knowledgeable.Appreciate the way they do business by keeping me in the loop as far as parts coming in too.I would highly recommend Rightway!
Quick and friendly. Highly recommended. Had my battery changed, oil changed and brakes fixed up. And they have loaner cars!
Extremely helpful staff!! Always keeps in touch to let me know where they are in the process. They also have no issues letting me know what I need and what can wait!! Best place hands down I’ve ever been!!
Had a mustang project going on but needed help finishing up the rearend differential.Rightway did the work for me and installed a 3.73 gear and p-track.Now shes back on the road better than ever.Got the best price in town from them and i feel like i got the best work and service as well.Thanks Sean,your guys did a real good job.Rear diff. feels good and solid.Ive had other vehicles worked on here as well and always leave a happy customer.
Great service and always trust I will get honest recommendations for auto needs. I recommend Rightway Automotive to all my friends. They are always looking to do the best work at an affordable rate.
I have been going to Rightway Automotive for at least 15 years now. Unfortunately, ive had to take my vehicle in more often than i would like because of it being an older vehicle. However, i have never been disappointed with the service. I wont go anywhere else to get work done, because I trust the people and know they will stand by there work. They are polite, caring, professional, trustworthy, dedicated people who strive to do the very best for each and every person that walks through the door!
Great People! Nathan is very helpful! Would definitely recommend.
Best shop around Indy by far! Rightway Automotive is always dishing out excellent service. Big thanks to Darren, Hector & Shawn and the rest of the team at Rightway for getting my old ford back on the road.
I have taken two of my vehicles here for major repairs. Professional and reasonably priced. I believe them to be a Veteran Owned Company as well. Very polite people working here.
Rightway Automotive has been with me since I was 16 years old and have treated me phenomenally over these last ten years. Through all of my car troubles and accidents, I like that I can always depend on Rightway to be honest with me about what’s going on, they don’t try to gouge me like other dealers, and I’ve never had issues with their work. They are truly mechanics that you can depend on.
Great experience everytime with friendly staff and great mechanics. Have been going for the last 5 years and wont go anywhere else to get my vehicles looked at.
Great service and quality every time I take my vehicles to them. I have taken my last four vehicles to them for almost everything and I have never been disappointed or felt taken advantage like you do when you go to a dealership. I feel like you get the same quality if not better than a dealership due to the honesty and respect they give you.
These guys do a great and professional job every time! Treat me and my vehicle with respect; and know how to do the job the right way. They have never not been able to diagnose and fix any issue Ive had with all my families cars. 100% couldnt be happier with my choice!
Even though I missed appointment, Rightway got me in right away no problem. Great communication and super nice people. Will continue to bring my XJ8 here!
10/10 would recommend for any car service needs you might have. Great customer service and great service work.
I went to Rightway on the recommendation of a friend to fix a wheel bearing issue. They took care of it that morning, knowing that I had to have my car back to make some customer calls, later that day. They also noticed that my ’09 Honda Accord was due for its 100K miles “timing belt” service. They proceeded to give me a quote, which was significantly lower than my Honda dealer. They did not apply any pressure to get this done, saying “think about it and come back if you would like us to take care of it”.I did return to get this service done, and it was finished within 1 day…also, the final cost was lower than originally quoted.Both times I was there, they were very thorough with the repairs and making sure my car was perfect before allowing me to leave.Sean & Bill are great and I will return, as well as highly recommend them in the future.
Good customer service, and very honest. Knowledgeable staff working on cars as well. Havent had an issue yet.
After fixing our working van, for couple of time, was the turn of my little sedan to be seen by car doctor.Starting with great customer service, a ride home on the day I did drop my car off to be fixed and, finishing with inspection after the work was completed: 5 stars.During the time they worked on the car, their communication line was open, I did knew every detail about what was necessary and done.Thank you very much, once again, real car professionals!
Excellent Service Fairly Priced. I wish that I had started hear with my throttle problem. They diagnosed it and got the throttle position sensor recognized by the ECC. Thank you Rightway Automotive.
Great coustomer service! Affordable, Reliable, dependable & certified auto technicians. Satisfaction guaranteed. Highly recommend.
EXCELLENT service & even more excellent people!!! Saved a group of us on our way to Chicago, couldnt ask for a better experience over a car scare!! Made our safety their top priority!!!
I wish I could of give them my business. I ordered the wrong parts for my truck and rightway did all they could to help me figure out a solution. I will definitely go back for future car work.
I have been doing business with Rightway Automotive for at least five years. I always price check for parts and labor. Rightway has good prices and they do excellent work.
Best in the business.
Rightway Automotive did an Awesome job repairing my vehicle, Thank you!That annoying noise is finally gone :)The service was exceptional, the staff were all friendly and the price was fair & affordable. I will recommend Rightway Automotive to all my family and friends, as they have most definitely earned my business!
Darren at rightway is very informative and knowledgeable. He is very friendly as well. The mechanics at rightway know exactly how to diagnose and fix all your automotive needs. And they do it in a timely manner. I wouldnt take my vehicles any where else. Thanks guys!
Hands down the most professional automotive repair company I have been to. All work was done in a timely manor and prices where extremely reasonable.
Took car in for a front end noise that I assumed it was a wheel bearing. Every other shop I called suggested I replaced both. They told me that would be a waste of money that I just replaced one that is needed. Call later about a little bit of vibration in the front end of another car at speed. Asked about their prices on alignment. They suggested I take it to the tire shop where I have a warranty on the tires first to make sure it wasnt a tire balance issue. Not the cheapest place but the prices are competitive and they are honest.
This was my first time going to Rightway Automotive. I found them through an online search for auto repair facilities in and around my zip code. After evaluating a few other facilities, the reviews I read about Rightway Automotives customer service and knowledge/experience with car repairs solidified my decision to go there. My car was having some pretty big issues making grinding sound when I started the car followed by a burning smell. I called Rightway Automotive and they were able to have me bring my car in the next morning. From the very first phone call my interactions with them have been amazing. When they finished diagnosing my car, they called to give me an update and I learned that my A/C compressor pretty much blew up and needed to be replaced. When Bill called to tell me the bad news he was informative, friendly, compassionate and very understanding when I asked questions and even called him back trying to rationalize the costs and work that needed to be done. Car repairs are never something we look forward to and almost always carry a pretty big price tag. This was no different in my case. The bright side though is that they were willing to work to try and keep my costs as low as they could while not short changing me or my car. They not only take care of your vehicle by doing great work, they take care of you, the customer as well with exceptional customer service! Not to mention, I get a 2-year warranty and my car working like its supposed to once again! Oh, and did I mention that they actually came to get me (in my car) when the repairs were done because I didnt have a way to pick up the car when it was ready since everyone was at work? AMAZING! They have earned my business and my recommendation and although I hope I dont have to take it back in any time soon, if/when I do, Im taking it to Rightway Automotive.
These guys are the best!! My car sat for the better part of a month with a check engine light on, and the fuel gauge not working for the past year.Tried/replaced everything with my mechanic of 20 years til he basically gave up. These guys thoroughly dug into the problem and fixed the problems in 3 days. Six months of stress is gone!!! I am thinking that I have a new mechanic. Hector! Thanks so much!! Will bring my business your way from now on!! Jeff Olbina
I have been bringing my car here for years. I always feel that I get great service at a fair price.
A car repair group you can trust. They make honest evaluation and let you make the choice. No high pressure sales games and no made up repairs. It is hard to find a trust worthy mechanic, but I found one with right way. Example: Took my Mazda to a Mazda dealer because of rough idle and got the run around and huge estimate. Right way found a simple part and bad vacuum hose. Car runs like a dream!! They take care of all my vehicles.
Rightway gives you the best customer service. I have been going to rightway for about 20 years. They will make sure your car is in good repair, and tell you what you need done next. I have never had a bad experience with them or the personal working for them. Everyone is really nice and helpful,
Glad I found them great place guys are honest and do great work!!
I finally give up on this business. I got a $1200 job quote from ray skillman on exactly what is needed to fix a sun roof yesterday. Called Rightway for comparison.Darren couldnt to give me a rough dea for the exact job and said i had to bring in and pay $100 to diagnose what I was already told yesterday by ray skillman. I was just trying to get a rough idea of cost for a specific job. Hector had been helpful in the past telling me what a job might cost over the phone to save me time. Does darren have access to same system software? Probably spent between $7000 and $9000 on mostly my kids 2 cars at this shop last year. Was in there so often was getting discount coupons mailed to me it seemed like weekly. Got a brake job there and had to get it redone in less than 11, 000 miles. Darren told me over the phone they d turn it in as defective so the shop would be paid and I d have the job done. Felt kind of unethical. Didnt feel like they were treating their supplier the rightway. Had shocks and struts replaced on wrong axle. Had to argue to get it corrected. Computer was down and they couldnt see the previous notes? Charged me for work id not okayed the last time I was there as part of the job they redid and then owner refused to honor $50 discount card from the mail on over $500 job. Pretty disappointing treatment of repeat customer. One time, opened the hood of my sons car to find large plastc part missing that I guess leads to a filter(?). Had just gotten the car back from rightway. Asked darren and was told they didnt remove it and couldnt tell me a part name that I wd then have to replace on my own. Rates are really close to those charged at dealerships. Parts prices will be inflated 200% to 300%. They said thats the reality of a auto repair shop anywhere. I kept going back because I liked the shop personnel. Today was last attempt to work with rightway. You win guys! Will go back to dealership for work on my now 5 cars.
The crew looked over all my vehicle systems and found issues that needed to be addressed that I hadnt considered. They didnt press me to make all repairs at once; they identified the priorities and let me make my own decision. They provided me with another vehicle to use while the work was being done, which was a huge bonus to me. The facility was clean and customer friendly, offering Wi-Fi so I could keep working. I highly recommend Rightway Auto.
All I’m going to say is I regret it!!
Very friendly and considerate on the phone and at the shop. My car was serviced in a timely manner.
Friendly, honest and knowledgable.Believe it or not, these were not MY words to describe Rightway, it was a friend of mine on the far WESTSIDE who is in the same business as Sean and Mike.Over the weekend, I was telling him about my experience at Rightway (all of the above adjectives DO APPLY, by the way) and he said that he knew about that repair shop and have heard that they are, Friendly, honest and knowledgeable from several of his customers that have moved to his area.I was blown away. I knew that the guys at Rightway were good - but WOW! When others in your industry are hearing high praise it raises the bar throughout the industry.They do it right and stand behind their work.Steve
I took my car into this place and I worked with a young man named Darren. Great guy.
Great place, wont rip you off. Two year warranty on parts and service. And they stand by that. Loaner car too!
I urgently needed a tune up before a long roadtrip. They got me in and on the road on time, even calling afterwards to ensure everything was running smoothly. Thanks!
WORST MISTAKE COMING HERE. THEY SOUND ALL NICE ON THE PHONE TIL THEY GET THEIR MONEY THEN THEY MAKE STUFF WORSE TO GET EVEN MORE MONEY! BIG SCAM RUDE, FAKE PEOPLE!! Dont be fooled by the paid reviews on here this one is real I have proof. Dont walk run away from WRONGway Auto RESPONSE FROM THE OWNERS OSCA COMPLETE LIE!!!! All lies wow Devils in the flesh!!!
Got me in fast and great priced
WRONGWAY AUTO! DONT COME HERE THEY WILL SOUND SO SWEET ON THE PHONE PAY YOU FOR A REVIEW BUT SCREW YOU BAD!!! Mike is so u professional so is his little buddy. Please do not go here unless you want to leave with more problems. TRUE STORY PICTURES VIDEO AND RECEIPTS TO PROVE ! Theyre LIARS!!!
My wife and I are from Dayton and were heading to STL for a weekend trip. Outside of Indianapolis, our car s check engine light came on and started misfiring. Not wanting to risk being stranded we searched for the nearest 5 star mechanic and ended up here. The guys squeezed us in for a diagnostic test, and after finding the problem agreed to work on it that day. Since we were en route, they went above and beyond to help us find a rental car for the trip and agreed to meet us on Sunday (a day they are closed) on our way back home to pick up the car. Needless to say, what could have been a disaster of a trip ended up being a fantastic weekend for us. If we ever have car problems again, I hope its in Indy!
The guys at rightway are great, have had all 3 of my vehicles in for service and I feel they are priced reasonably and work with you in explaining the recommended services and the urgency of each one. I would recommend them for your automotive needs.
Ive been there 3 times, and they always exceed my expectations! Great service, honest, and courteous. I think I found my new shop!!
This company was great to work with. Kind, curious, fixed the problem for me and was fair with the price. I will definitely be back. Thnx rightway.
Received great service, reasonable prices and great follow up after work was completed. I refer my friends and co workers to Rightway.
Bring all of our vehicles here!! Great service and company.
Rightway has the experience to accurately identify what needs to be repaired and what doesnt need repair, has great customer service, and reasonable parts and labor costs. They even have a loaner vehicle that can be scheduled, to help with transportation while yours is in the shop.
Quality work and honesty. Highly recommend.
Great people honest and fast would recommend
Excellent job, reasonable rates, clean facilities and very nice guys!!!
Great reliable service with exception customer service
The staff are very knowledgeable and helpful
Very clean shop, service was fast.
Great work always professioal
They dont over sell and are most professional.
Excellent service, reasonable costs
Great service, people, and pricing
Good!