Brought our car here to get a second opinion on a dealer suggested repair. Daniel & CJ were the most helpful!!!! They explained all the necessary details clearly and communicated in a timely manner. Didn’t end up doing the transmission work here because of warranty coverage but AAMCO still treated us the same as if we were giving them all of our money. They even comped the diagnostic fee for us. Will go back!
They were able to accurately replicate an issue I was having and correctly identified another issue that was being caused by a missing part all together. Appreciate the help in answering all questions I had in regard to the findings. I will be back for service or if any other issues arise.
They were very professional every time I called and provided the services needed in writing so that my husband and I could make an informed decision about what to do with my vehicle.
Customer service was very familiar with their pricing and able to provide me an estimate for standard services. They were friendly and didnt mind questions or providing more details about the condition of a repair. The value was great, especially as it included a warranty; and, I will definitely be going back to them for regular oil changes and maintenance!
This place is wonderful from customer service all the way to having my vehicle serviced. Thank you so much guys. Great place to get your vehicle repaired. Thumbs up
This place was great. Good prices good communications and seem like they genuinely cared and paid attention. They even noticed a brake light out on my daughters car and repaired it while it was in the shop for another service.
I called around every where to get my car in for a clutch and flywheel. AAMCO saved me so much money compared to every where else. They kept me informed on everything. Even had me back on the road quicker than anyone else with a better warranty than the other places. I figured it would be another week before I had my car back. 2 days later I get a call that it is ready. Drives so much better now! I will highly recommend them to anyone. Thank you all so much!
I love this shop! They are always professional and get things done quick and the right way. I have taken my cars here for quite some time now and have never been let down. I highly recommend their services! Last time I had my transmission serviced and a few components replaced. They knew exactly what needed to be done and didnt try to upsell me on anything. They even got it done faster than I thought was possible. 5 big stars.
Seriously great customer service and down to earth folks! Fantastic work!!
Ive had more experiences here than most customers: our family has had three vehicles serviced by AAMCO Castleton multiple times (for different issues), and during the last two years have had three transmissions rebuilt. This last year they installed a rebuilt transmission into our Mazda 5, and we recently returned to have it serviced after swapping out the engine--but this time was pleased to hear that the transmission fluid was low--nothing major. This AAMCO has always done an excellent job fixing our transmissions. Theyre friendly, professional and go out of their way to help in unadvertised ways. Recently when I had mentioned an exhaust leak, they offered to weld it. The car had additional engine issues which they also diagnosed. I appreciate that the offer fair and complete estimates, and the repair costs are highly reasonable. Last year we took our Honda Odyssey (with AAMCO rebuilt transmission) out West. We ran into a transmission issue, and were able to have it diagnosed at an AAMCO in Colorado since AAMCO repairs have a nationwide warranty, serviceable by any of the affiliated shops.I highly recommend that you take your vehicle here.
I purchased a used car 10 days ago and wanted the transmission serviced as a precaution. The service team at AAMCO made me aware of major issues while I can have them covered by the warranty. They are honest and reliable.
Daniel was courteous and informative on the phone. Diagnostic was quick. Ultimately my cars value was not worth the repair. I will return with any future vehicle needs.
This is the absolute best place to take your car to. Staff was professional and did a fantastic job. Two thumbs up
Amazing crew and very knowledgeable. Great people too. I met CJ and he helped since I stepped into their shop, have been having issues with Ford dealership and he was eager to help in every step of the way. I would highly recommend this shop to everyone.
Service is always great. The mechanic I use is Ponch and he fixed my car as if it were his own and Ive not had a problem since
Very friendly and very helpful didn’t even charge me any fee thank you so much definitely will recommend my friends come here!
Took my truck in for an unknown fluid leak fearing the worst possible answer. Internet appt did not work, which needs fixed, but they worked me in and an hour later my truck was ready. They found a filter loose and fixed it at no charge. Great people, hopefully wont need to, but if I do Ill be back.
AAMCO always provides the best service! They are always on time and they are done in a reasonable amount of time. The customer service you receive is outstanding! I appreciate the whole teams hard work and I really appreciate Cj’s recommendations I had an issue with my 2014 Camaro and he let me know off the back what it may have been. Ran a diagnostic everything came back clean so I really appreciate AAMCO business! Keep up the great work!
I was very pleased with the service I received, C.J. and Daniel were very pleasant to deal with, they were courteous and polite and even though they were busy they provided a prompt diagnosis and estimate of needed repairs. All in all a positive experience.
The guys at Aamco have always been fair and honest with me. They are very prompt in their work and through in their inspections. If you need work done, make Aamco your first stop!
Diagnose my SUV to see what the problem was. They explained in detail everything that was going on with my car and the quote. Very professional
This place helped me when I was in the worst situation. Car broke down driving through Indianapolis on my way back from Chicago, on a Sunday. They saw me Monday morning, told me they didn’t have an appointment for 2 weeks, but since I was out of town, they’d try their best to look at the car soon. These guys SAVED me. The part took some time, but they got me up and going in the time they said i would have to wait for an appointment! Can’t thank them enough.
CJ and everyone is so helpful, willing to work with you and get you back on the road safely, I will definitely be returning for further service!
Brought my car in for a transmission fluid change. The mechanics correctly diagnosed that I had a more significant issue. Everyone was professional, polite and upfront! Definitely recommend.
Managed to squeeze me in even though they were totally booked. Service was quick and everyone was friendly and informative. Definitely will return!
Highly recommend this place! They were knowledgeable and friendly, patiently answered all my questions, and were very considerate of my schedule. Thank you Aamco!
Fantastic work checking my transmission. They are great partners with Car-X and granted me an engine diagnostic at no cost because I was referred to them by Car-X. They did a thorough check on the car engine, test drove it, and got back to me in a timely matter. I will recommend Aamco to all I know because of the great service and kind personalities that work there. Thanks CJ and Aamco Team.
Just returned from AAMCO in the Castleton area of N.E. Indianapolis. Susan and I took our VW Beetle to this transmission shop last Friday. We met and talked with CJ and Dan. Both quality driven individuals.We picked up the VW this morning. The quality of workmanship, easy-to-do-business with and overall professional attitude and approach was absolutely the very best!!! The best that Ive ever experienced in my 60+ years of driving. Yes, Im 76 years old will will return to AAMCO for the Total Car Care experience and an unmatched quality of service.Again, I cant say enough about this experience at AAMCO. CJ and Dan dont own this business...but, are proud representatives of this business. I can only hope that the owner recognizes the value-added resources that he has employed. The right price, the right business demeanor and an on-time commitment. Wow!!! Am I impressed or what? Thanks. Steve & Susan Turner
Great folks and treated me well.
Helped me to find out what was wrong with my car* Was just nice and Courteous to me and I just appreciate it.* And just goes the extra mile with people and did not have too..(Let me just pant a quick picture I am a African American female and washit by another car. While my car was parked and insurance really did not think the dent had anything to do with the transmission. But we all find out it could have.)Thank you,Mrs. Turley
Thanks to C.J., Daniel, and the rest of the Technicians at AAMCO. They went the extra mile to get my 2012 GMC Acadia going again - - and they even gave me a loaner truck for a couple of days !!
Thank you CJ for being so helpful. Even though I decided not to repair my vehicle, your concern did not stop there. I cant believe Ive found a repair shop I can trust. I will definitely will return and recommend you to all.
I was so frustrated trying to find a place to diagnose my car. Every one in Indy is booked up weeks/ months out (due to covid and employee shortage). They got me right in and diagnosed the problem.
AAMCO was very professional and prompt. They handled my situation very well! I will definitely use them again if I need any transmission work done 👍🏼
I took my Audi TT in cause it was overheating, found out the water pump had quit rotating so no water flow. Is running great now and am very happy to have it back and on the road. Thanks for being able to fit me in.
Aamco has always done a great job figuring out my problems with my vehicles. Been taking my cars there for over 10 years and will continue to do so. I will continue taking my cars there as they have really great customer service. They explain whats wrong really well and dont treat me like just another dumb woman. Great job guys. Keep up the great work.
Very kind and helpful professionals handled my car yesterday- my buddy recommended me to come here and I’ll absolutely be back!
CJ was very helpful and professional.
They got me scheduled the day after I called. Convenient to be able to drop off after hours. Did diagnostic and ordered part. Called me two days later to give me an update. When they were putting some miles on it they noticed it was still running rough and did a complimentary tune up! CJ and Nick were friendly and helpful!!!!
The workers are very nice and helpful and i appreciate them so much!
Max and CJ were great. Diagnosed and repaired our issue, explained everything thoroughly, and were prompt and professional throughout. A+ Highly recommend.
My dodge journey was giving me problems so I took it here to see if it was the transmission. The only reason I didnt use their service is because I decided that I didnt want to put that much money in this vehicle. They kept me informed and up to date EVERY step of the way. They were very professional and compassionate about the issues that I was having... They also offer a service for people that is looking to buy cars... They do a full inspection on the vehicle for you... If I could give them 100 stars I would..
This was my first time using AAMCO and I was very pleased with the service. They were fast, friendly and by far the most reasonably priced that I came across while looking for a quote.
Professional, honest and great customer service!
They were promt and courteous.
Great Team answered all my questions definitely recommend!!!!
Had a very pleasant experience working with CJ. I received very helpful recommendations and look forward to having a shop to come back to in the future.
Honest and efficient.. gave great advice!
They were very polite and informative and at a good price. I was very pleased with all that they did.
The first experience with this location was when I was in need of a new transmission. They were timely, efficient, very effective, and above all very kind. Since then Ive come to AAMCO to service my vehicle and my girlfriends vehicle as well. Theyre always quick to respond and help me out. I cant imagine getting my car care anywhere else!
Very friendly service!
I had a 2011 mustang 5.0 6 speed manual and 5th and 6th gear was out. They totally rebuilt my transmission and upgraded parts in the transmission and it runs great now! They also put a new clutch and flywheel in. Everything feels great and is working perfectly! Took them a little longer than they originally planned due to finding other things that needed fixing and parts being on back order. They were super fair on price since they had the car for a while. Overall great value, very friendly and helpful, great deal! Would definitely use them again!
I ran into a really odd situation over the holidays when I drove 4.5 hours to Indy and had my transmission go out just a few short miles from my destination. After a very frustrating evening and day of realizing I was stranded and debating what to do, I had my car towed to AAMCO Castleton. They were quick to diagnose and troubleshoot the issue, recommend repair, and work with me to make it affordable. The biggest thing was they did this all while I was 3 states away. I had to get back home for work, so I left my vehicle in their hands and they handled my situation professionally and with care. I couldnt have chosen a better shop to give my business too. Needless to say the situation was nerve-wracking being so far away, but having this AAMCO to work with, made it manageable and helped put me at ease. I cant recommend this shop or the employees that work there highly enough.
Cj was very professional and helped diagnose the problem I was having with my transmission. He got back to me as soon as possible with no delay I would definitely recommend people to go see him at the Castleton location.
We were told by a different mechanic that we had a transmission problem. All the other places nearby had a ridiculously long wait but Aamco said to drop it off on a Friday and they could look at it over the weekend. They spent a long time checking it out and driving it just to find that it wasnt even a transmission problem after all. They were able to make a great guess to what it actually was, didnt even charge me for all the time they spent, and sent me off to find a new mechanic who was able to fix the issue.
CJ and the team was honest and trustworthy. They diagnosed the transmission fault with 100% accuracy.
The technicians here are very professional and honest! I highly suggest AAMCO!
They do a great job here! I’m not one for main lined businesses but they blew me away. I had a small issue with the first repair and when they seen it again they repaired it free of charge. They worked with my schedule as well. Dave was an amazing mechanic there who helped me the entire way. Thanks guys!
Took my 2014 Jeep Cherokee in to have the transmission checked. Problem: Transmission did not engage at start up of vehicle. Was able to turn off and back on and then transmission engaged. Solution. AAMCO reset the computer which fixed the error and the transmission would then engage. They continued to put hours into researching what caused the error to no success. However, they did not charge the extra hours of research. On top of that, they were able to fix another computer problem I was experiencing. Problem 2: after resetting the oil change mileage, the odometer began flashing and the console controls did not work. Solution: Computer reset solved that issue as well. Again no charge for the computer reset. The jeep has proved to have many computer based problems and I will definitely be returning to AAMCO. Great service!
The staff at AAMCO was friendly and did a great job explaining what was wrong with my car and were able to fix it in a timely manner.
AAMCO was amazing! I went to three different stores around the city to fix my battery and all stores turned me down saying it would be too much of a risk. When I went to AAMCO they told me they can replace the battery for me as long as I provide the battery. It took them two minutes and was done free of charge. The service was great and friendly and I would go back there anytime I need help with my car.
I experience noise in my 2015 Jeep Wrangler automatic transmission while towing an empty trailer. The noise went away after pulling over and checking what I could. I returned home and scheduled an appointment with AAMCO as a precautionary measure.My appointment was two business days later.The customer associate stated they would do a diagnostic exam and give me their findings.That same day, my Jeep was ready for pick up. Nothing was found wrong: they tested electronically, test drove, checked fluids... all good.That was a relief! I then asked the cost for the evaluation. The AAMCO rep said, No charge. We dont need to charge you since we didnt make any repairs. Wow! No charge. No hidden fees.AAMCO just found a loyal customer. And I found an honest, ethical, and loyal auto repair shop. Thank AAMCO!!
May 2020, one of our vehicles needed repairs for ultimately a new clutch and a new transmission. AAMCO was the most professional, best diagnosis and essentially the best price we received. A dealership quote was astronomical! An independent garage diagnosed the clutch but not the transmission issues.AAMCO provided the best service, price, and warranty while being transparent on the technical aspects and weighing all options. Thanks!
The guys there were very nice. However the first technician diagnosed my problem as a cooler/radiator issue. A hour later a different technician diagnosed a transmission rebuild. It change very rapidly and went from a $600 job to a $5000 major problem.I took it to a different shop and it just need a radiator flush and a temperature sensor.The price for a rebuild was so good i went ahead amd got it rebuilt, a new torque converter and had the stall speed changed. All that was still thousands less with a better warranty.
I was having transmission problems and was referred to these guys, and they did not disappoint. I spoke with CJ who was very helpful and professional, with me getting me setup with an appointment and also giving me call back to let me know what was wrong with my car. If I ever have car problems in the fututre these guys are number 1 on my list, I would give 10 stars If I could, Will reccomend to anybody.
I had my car taken to AAMCO for a diagnostic and unfortunately I was not going to be able to get it repaired by them because of the price. I went to have it picked up by a tow truck and the manager drove my car twice, recklessly knowing the transmission needed to be repaired and then treated the man who was towing my car very poorly, I was highly disappointed especially since I was referred to them by a great company.
Very professional and honest in helping with my transmission issue. Max, Nick, and CJ were friendly and knowledgeable, along with their staff of seasoned technicians.
They really helped me in a pinch with my transmission issue. They saved me money and had it back to me before Christmas. I would recommend them to anyone needing vehicle maintenance.
I’m terrible with cars, but they did everything they could to help me understand. I called back to back at least 5 times with questions, and they never once complained! I’m looking forward to getting more work done on my car, with people I can really trust. 10/10
After the Toyota dealers that I faithfully went to for years tried to tell me I needed a $3000 new transmission, Aamco diagnosed the problem and fixed it for under $300! That was my first experience with this location. Two more trips later and this location continues to impress me with their knowledge and integrity.
Great informative people to deal with. We had our inspection done here and they treated us very well. Highly recommend them.
Everyone i had contact with was friendly, professional, and knowledgeable.
Follow up — AAMCO followed up with us on our complaint and replaced the shift lock release cover free of charge. We took another vehicle there about a month later. They diagnosed a transmission issue and welded an exhaust together free of charge. Very happy with their service.
My 2002 Toyota Camry recently had a problem shifting between lower and higher gears. I took it to a shop in Wyoming, who was unable to fix the problem completely. My own garage here in town, Tyler Auto, told me to take it to Aamco. Their diagnostic procedures are very thorough, it seems as though they have a lot of different equipment at their disposal to do very detailed tasks, tests they can run without even taking it out for a spin. Because of this they seem to have figured out precisely what the problems were with a minimum of labor. At first they used aftermarket parts. Once it was discovered that aftermarket parts would not work, they purchased Toyota parts at a higher price, but only charged me for the price of the original parts that they used, and I only paid once for both sets of parts - very generous of them. About a week later, the check engine light came back on. After another 3 hours of diagnostics, they figured out exactly what the problem was and, even though they may not have caused the problem, they fixed it for free. I did not have an extra car, and theyre not too far from my house. So I brought my bike, but the tires were flat so they pumped those up cheerfully . When I came back to pick up the car, I realized I needed to squish the bike into the trunk because I had to pick up my kids. So Nick helped me get the rear tire off cheerfully.The next time I have any problem that is in their area of expertise, I will go to them without hesitation.
Very nice people in the office and on the phone. Very reasonable on mechanical work. Bandys was trying to charge me $2,000 for repairs they said needed to be done, so I came to AAMCO for a second opinion. Only needed $300 in Repairs done!! I will come back here again. These guys seem really honest.
They got my vehicle done ahead of schedule and got it back on the road. They even polished my cloudy headlights to make night driving safer without me even asking or charging me for it. I highly recommend this AAMCO.
As for my second quote for the repairs on my BMW Nick and his team were $3,000 less then foreign car repair shop in Fishers. Very friendly and helpful even got me a Uber home until their work was done. They are certified Master BMW Mechanics if youre in need of one. They have earned my business and my respect. I would recommend this company and will continue to do business with them ONLY going forward.
The Management and Crew were awesome. The were very courteous, professional, and did a wonderful job.Thanks AAMCO
I can’t speak more highly of Nick and his team!! They diagnosed my transmission issue, which turned out to be very minor. I so appreciated their honesty and professionalism as they could have told me anything and I would not have known any differently (I know very little about car engines!). I highly recommend Aamco Castleton!!Thanks Nick for the exemplary service, I am definitely a going to be a repeat customer!
Awesome place to get your car serviced, whether it’s transmission related or any other auto-care work. Wonderful staff that go above and beyond to ensure that car is overall good shape. Definitely would come back here.
Yes 5 stars... and my transmission blew the same day I drove it home. Working on my farm I understand you can do everything right and at no fault of your own a new part can fail. In my case it was a brand new heavy torque converter.These guys did everything to accommodate my misfortune... they facilitated a focused priority on my transmission to get me back out the door.Transmission was for my 5.9 Cummins Diesel
Aamco is the best automotive service shop on the NE side of town. The employees are polite, professional and honest. I always feel like they are being fair and doing their best to provide great service.
This place is awesome. The best kept secret in Indianapolis. Nick and Mike were amazing from the time I dropped off my vehicle until the time I picked it up. My aSUV has never ran better. It’s almost like a new truck. Prices are reasonable and very highly recommended. Great experience and customer service. DJ
Brought my truck in that had an occasional shudder on acceleration, the staff was extremely knowledgeable and professional, they diagnosed the problem right away and worked with my warranty company to get parts and get my issues fixed quickly. I highly recommend AAMCO Castleton for any of your vehicle repairs!
Excellent,honest service, very quick,honest diagnostic service. would recomend over any tras repair shop, The shop is located8141 n Graig.
Upfront and honest about services needed and options available. They were professional and explained each detail on why certain services were recommended, no haggling, they gave me the info and time to make the decision that was best for me and my situation.
Even though my transmission is blown the professionalism and courtesy employees will bring me back for my future vehicles!
Brought my truck to AAMCO as this was my first time ever using this company and not the last. The person I dealt with Jeremy was very courteous explained what they were going to do and called me when they had to take another revenue and explained the process of that the new revenue and the expenses of it also. My truck was done in a timely manner and the price was fair.
I took my car to a competitor for a routine maintenance of my transmission fluid and filter (mistake on my part). The competitor said they couldn’t change my transmission fluid because my check engine light was coming on.....funny how I’ve never seen this. So I called AAMCO on Saturday and they got me in on Monday. They were friendly and helpful! They did a diagnostic on my car just to make sure there were no transmission issues and there were none then they did the routine maintenance. Good, honest people! Thank you AAMCO!!!
Owner was amazing to work with. Was there on a Sunday when I showed up and let me in a took my car. All while they were closed. Really nice staff and are extremely knowledgeable. I would highly recommend!!
Nick and CJ were very clear about cost estimates, and reminded me to confirm that I wanted to spend the amount predicted. I did not want to spend all of it in one pay period, so I staggered the dates of repair. The suspension feels SO MUCH BETTER. There is a shudder in the front end occasionally, so I will report that and get their feedback. Barbara Van Vleet
Dropped off my car after hours at their shop because the transmission failed. That promptly called me the next morning with a diagnosis and recommend repair.
Finding a place to trust with a vehicle is hard, however AAMCO is very trusting. Not only is the service efficient, the employees are too!. Bobby is very knowledgeable and customer friendly which made the decision to choose AAMCO even easier!! Bobby made sure I thoroughly understood everything as well as made sure I was satisfied with the results! Great face/voice to have for your company!!
Great professional great prices great customer service
I love these guys! Theyre honest and so friendly! I absolutely trust them with my dear car. They keep her running and up to date on all due maintenance! Definitely go to Aamco for great service....theyll fix your car!
Horrible!!!!!!! I paid them for a Tune-up and it was never done. 2 paid repairs later, it was hopefully done. No worries. Ill take my car to another repair facility so they can tell on you guys again. Totally disappointed.06/06/19- There is no need for me to reach out to you regarding the experience. I used both of your locations for years and to be treated like that and robbed the way I was and all of the work that I still have to pay for again is something I will never forget. No one gets a second chance to rob me. Just know, I will let everyone know just how horrible you guys are.
My car was leaking fluid slowly and I thought it was from oil at first, but I knew from the driving performance that it had to be a transmission issue. I went online and requested a quote and a response came back to me almost immediately. I was able to take my car in for courtesy check and was given a full report on my cars problem.I am very impressed with the professional and friendly customer service from this shop. I even had the opportunity to meet the owner and he is very personable. I am going to take my car in for the 1st recommended repair next week. I feel that I can trust these guys and wish to continue using them for the very next recommended repairs. I will be able to take some summer get-a-ways real soon. Thank You AAMCO TEAM! See you soon. Whiteside
They Were Honest And The Shop Was Neat And Clean.
Its hard to find car repair shops that you can trust these days... These guys were great!
Good transmission shop in Castleton area.