user
N3 Boatworks
7001 Hawthorn Park Dr, Indianapolis, IN 46220, United States
Appearance
N3 Boatworks
Comments
Br
Review №1

I dropped my boat off for winterization and was super impressed by the entire team at N3. I cant say enough about how great they did with communication through the process. Adam and Beth did a great job of keeping me informed of the service status via text and email. The facility is well equipped with various gear/swag and Mark and the sales team are super friendly. I would HIGHLY recommend N3.

La
Review №2

I had another great experience with the service department at N3. My “off brand” boat that I use 1-2 times a day was giving me trouble, and I dropped it off the same day after speaking with Adam, the service manager. I was back on the water in about a week.In my experience, most dealers focus only on the high margins that boats are currently producing, and forget about the little guys that are needing little service work. While I certainly understand that logic, I don’t think it’s best for long term sustainability.I am grateful N3 is not one of these dealers, and try to give them as much business as I can.

Jo
Review №3

Great experience. They do what they they are going to do. Super timely follow-up. Purchased a boat and would definitely recommend N3Boatworks.

Lo
Review №4

I love my new 2021 G23. This is my 5th new Nautique that I have owned. It has raised the standard for what is possible. The surf wave is so much more adjustable to the riders preferences. The sweet spot for surfing is much longer with more push than ever before making it possible to take your surfing to the next level.

Na
Review №5

Mark and Adam at N3 Boatworks worked tirelessly to get our boat back up and running for our family vacation. After they completed their work they even took it on the lake to water test it to make sure it was it was perfect for us. This company is top notch and I would highly recommend them. #natiquefamily

Ma
Review №6

We bought a used boat from N3 and couldn’t be more pleased! They were quick and efficient to deal with plus we got a great deal! Preston was a huge help even after the sale!!!

Ho
Review №7

I have been a customer of N3 for over a decade. The team at N3 is amazing. The service is personal and outstanding. Obviously the products are the best in the market. I would highly recommend N3 to anyone in the boating business. Greg

Ri
Review №8

Everyone is easy to work with, does a great job, and looks to help where needed.

An
Review №9

Somehow N3 has made us feel like we’re their only customer. From the time we started exploring model options to the on water orientation, they have been the most accommodating. We may have bought a boat, but feel like we’ve joined a family and are 100% confident their after-sales support will match our pre-sale experience.

Jo
Review №10

I purchased a supreme from them out of state. Their help through the whole process was amazing. Definitely not what you normally get from a “dealership” but N3 went above and beyond for me and made the purchasing process great! I would absolutely recommend them.

Tr
Review №11

We purchased our boat here after shopping around at several others. We were looking for a multi-sport craft with enough room for 2 families.The staff was very polite and knowledgeable. I never once felt like there were sales tactics or misleading info. If you’re looking for a watersport boat, I recommend visiting N3 before making a final decision.

Sc
Review №12

Incredibly pleased with our N3 experience. Through multiple meetings, calls, emails, and on-water tests, Mark, Beth, Preston, Adam - all the N3 staff - remained patient, positive and supportive. There was never any pressure to “make a purchase today” or buy a particular brand or model boat. They simply get to know you and your family and then ask what you want from your boating experience. Based on your responses they offer solutions, never ultimatums. We’re thrilled with our Nautique and look forward to years of family fun on the water and continued good relations with N3 off the water.

Ji
Review №13

Great staff and service after the sale. Preston was extremely knowledgeable and helped me select the right boat for my situation. I was referred to N3 by one of their customers and I would recommended N3 to anyone looking for s surf/ski boat.

Ma
Review №14

I cannot recommend N3 enough. I recently had an issue on my boat and called N3. The owner, Mark Dougherty, personally showed up within an hour and fixed my boat even though it was a Friday evening. Everyone at the company loves boating and want their customers to also. They hold events to teach wakeboarding, surfing and other water activities to get everyone to find their watersport of choice. Excellent people and great company!

Ia
Review №15

N3 was a fantastic dealership to buy our first Nautique. Preston was kind enough to walk us through the process and the things we would be interested in in a boat based on what we wanted to do with it. Beth made the financing process effortless. We are excited to continue our boating relationship with all the great folks at N3.

An
Review №16

Preston and Beth were great to deal with, we absolutely love the new boat!

Ch
Review №17

Really happy with the service team at N3. They communicated with me all along the way and did great work at a fair price. Thank you!

Ma
Review №18

N3 and Adam did a great job taking care of me and keeping my boat running at peak performance. I always recommend them anytime someone is looking for a great boat or great service.

Jo
Review №19

N3 is an amazing place. We received the best customer service I have ever had from a business of any kind. You immediately feel like you are part of a family there. Beth made sure it was easy for us with paperwork. Preston made the buying/selecting process as easy as it could be for us. Not to mention I was able to contact them personally anytime of the day to get stuff done. I was able to meet Mark who is awesome. Hell Adam left the boat show just to help me with my trailer. This is the best boat dealership in Indiana if you ask me. You can’t get service like that anywhere these days. Never imagined buying a boat would be as easy as it was with these guys. If you are thinking about buying a boat hit them up!!!

Da
Review №20

Great customer service!

Al
Review №21

Awesome place to buy a watercraft! Everyone I worked with was exceptional at N3 Boatworks! Preston took us on our test drive and answered every question we had about the boat, very knowledgeable! Highly recommend anyone to buy a boat at N3 Boatworks!

Ji
Review №22

Love the guys at N3 especially Adam who runs the service department. He is so responsive to talk my text and fast service even though I am sure I get annoying sometimes 🙂. Thanks N3 for all you do!

Da
Review №23

N3 Boatworks sets itself apart from other repair centers with professionalism and excellence. Their confidence in their abilities put us at ease and they exceeded their commitments.No wonder the Nautique factory recommended them!

Jo
Review №24

Mark Dougherty and Adam in the service department were great to work, they are top-notch individuals!

Le
Review №25

Simply put, Adam in N3 Boatworks service department is the best! He worked diligently to solve a challenged boat repair issue in an extremely tight window of time. Adam… Can’t thank you enough!

Ch
Review №26

Great experience! Customer service, knowledge, and communication was awesome! I would recommend N3 to any of my family or friends.

Ga
Review №27

N3 is always hooking it up with the parts or service we need for our older boat.

Ni
Review №28

Spent $5,500 worth of “minor” repairs and ended up leaving 2.5 months later with additional work to be done. Stained my passenger seat from leaving tools/magnet tray on the vinyl and broke the boat cover connection strap.Communication around repair timeline, price estimates, necessary repairs needed, etc was terrible! 10/10 would NOT recommend N3 for your service needs.

Ja
Review №29

Repeat customer at N3 for a reason. Love everything about it! Great boats, great service, and even better people. We’re N3 customers for life!

Br
Review №30

Outstanding service and attention to detail

Bo
Review №31

Great company to work with. Fast efficient service to fix my boat.

Ty
Review №32

Great customer service. Adam and Mark both know their stuff and will get you fixed up.

Bo
Review №33

First class all the way. New to boating and the patience and explanation of everything our boat has to offer was amazing. We were beyond overwhelmed and nervous going in to learning about the boating world and Mark made us feel at ease right away and fell in love instantly with our new beast of a boat. Couldn’t be happier and looking forward to many memories ahead!! Thank you Mark and all the other exceptional teammates at N3 that brought us in to the boating life.

Cr
Review №34

Best service ever. Every time they are spot on. Service is fare and people are great.

Ro
Review №35

N3 Boatworks is amazing. We just traded in our G23 in for the most beautiful 2019 G23 we have ever seen. The transaction went perfect and so did the delivery of the boat . We absolutely love our new boat and the experience N3 delivers .

Ji
Review №36

Weve worked with N3 Boatworks for several years now. The service is on-point, and the customer service could not be better. They go out of their way to make you feel less like a customer and more like family. I would recommend N3 to anyone looking to buy, trade or service their boat(s).

Tj
Review №37

N3 is Amazing! I have been bringing my boats there since they opened in 2008 and they have always done a great job. Adam with the service does a great job with communication and the service is excellent!

br
Review №38

Bar none the best marina around. If integrity and honesty are important . Then M3 is your place. After trying other boat dealerships and being billed for services not needed. We finally discovered M3. We can boat without worry. M3 stands behind everything they sell or work on.We are M3 customers for life. Our next boat will be purchased through Mark and his team of professionals.B. Myers FamilyBrownsburg,Indiana

Jo
Review №39

Mark and his team did an awesome job prepping and demonstrating the G23, it’s a sweet boat with a crazy big wake!

sc
Review №40

Excellent service, as usual.

Ch
Review №41

N3 Boatworks always seems to do more than what they charge you for. If you store your boat with them they check out the boat before it leaves the shop. They will always take a phone call to help you with any issues. They have the best staff who are awesome

Ji
Review №42

Adam and Mark have been awesome to work with on my Malibu! They take time to review all the requested work and insure everything is completed to satisfaction.I highly recommended N3 for all inboard boat owners in the greater Indianapolis area.

Ke
Review №43

Just had a very bad experience with Adam the service manager. I purchased a pre-owned boat and I want to install a tower. Went to the monster tower website and they suggest N3 Boatworks as an installer. This guy was so rude on the phone and didnt even want to talk. Told me 8 weeks or more and that he wasnt even interested in the work. Stay away from this place.

Pa
Review №44

The entire N3 Team is extremely focused on providing excellent customer service! Adam N3’s Service Manager goes out of his way to promptly and courteously address issues whether they be big or small. pat McElvogue

Em
Review №45

N3 boatworks is the best inboard dealership in the Midwest period. Our family has been a customer of theirs since day one and they have always treated us like family. We are customers for life! Whether you’re buying a boat or need service or storage, these guys are the ones to see for the best quality and service in the business!

To
Review №46

Prompt response to questions and communication with Adam in service. Awesome experience with a great business.

cr
Review №47

Like always, the guys at N3 always take great care of my boat. 5 stars service. Adam is the man.

ch
Review №48

Excellent sales team, I was never able to ask a question that the team didn’t have a quick and accurate answer for. Very customer centric, and extremely low key. A terrific experienceFast forward to 2021, just transacted my second Nautique from Preston and I am just as happy with the second boat as I was the first one. Adam and Preston make a great team, and the hoops they jumped through to get me on the water for a few weeks prior to cold weather, are MOST appreciated

an
Review №49

Since the first time we walked in the door they have treated us very well, Preston is great salesman he took his time to show us the boats explain all the features in the show room and out on the water. Preston and mark made buying the boat of our dreams fun quick and easy! I would recommend everyone to N3 boat works they are great people and truly do care about there coustomers.

Pe
Review №50

Passion for what they doQuality workmanshipFull customer service and timely

St
Review №51

Nice Boats. But to be honest, The product is overpriced compared to their competitors. Also the staff here was very rude. Ive also witness them judging people on others appearance. Even if I wanted a Ski Nautique, I wouldnt buy it here.

Ma
Review №52

Adam and Mark took excellent care of me. They had my boat serviced and out right away. Problems are fixed and it is running great. Thanks guys.

Jo
Review №53

N3 Boatworks is excellent. They know their product well and provide great customer service. They have spent a lot of time making sure I knew how to operate the boat and answered numerous follow up questions. Michael has come out on the water with us twice and the personal touch was very helpful.Ill buy another boat from them for sure.

Ga
Review №54

My first experience with them was via phone conversation. I was pleasantly surprised that I was speaking with the owner. He was very informative and helpful. He was more than happy to adjust his busy schedule to accommodate my needs. When we arrived at their business, his wife came out and got right to work. She brought a technician out to diagnose our problem.They were all very helpful and professional.I would recommend them to anyone and look forward to doing business with them again in the future.

Bo
Review №55

I bought a used 2012 Air Nautique and then sold my 2006 Mastercraft X2 through N3. First, they prepared the new boat beautifully and made the transaction very easy. They delivered it 80 miles away and Preston stayed in the lake for 2 hours teaching my sons how to use it since I was not there. He then towed my old boat back for service prior to it being sold. Cover to cover, they were awesome.

Ty
Review №56

Adam is a very kind guy. Always willing to help. Never been here or bought anything but seems like a well ran establishment.

Se
Review №57

Great place, great staff. Really adds to the boating life experience.

Da
Review №58

I have made several new boat purchases from N3 with my latest being the new 2019 Ski Nautique. Without the ability to drive and ski behind it they put me in touch with the design team. They attempt to top expected customer service and I can highly recommend them to you.

Ma
Review №59

Great place to buy a Nautique.

Va
Review №60

Sales and service are the best I’ve dealt with. Highly recommend N3.

Sc
Review №61

N3 definitely makes winterization & servicing our boat efficient and timely. Another good experience working with the N3 crew.

Te
Review №62

Greatest boat guys I’ve ever met, always helpful and full of great boat knowledge. Keep up the hard work gentlemen

Je
Review №63

Just purchased a new Nautique 210 from N3 (Preston). Great price and excellent transaction.Here is what made the 5 stars though - the new boat had a bad fuel pump that acted up shortly after delivery. Preston turned around, came back, swapped back my old boat, took the 210 back to the shop where they had service guys waiting for it. I was back on the water within 24 hours.That is how you make customers for life!

Pe
Review №64

N3Boatworks helped with my purchase of a 2005 Ski Nautique 206. My sales rep, Preston, was extremely helpful in answering questions, overseeing additions to the boat I requested, and coordinating pickup dates. Michael, and everyone with whom I worked were all really friendly yet professional and timely. It is clear the team loves what they do and works to do excellent work.

S.
Review №65

Always posting jobs for a tech, never calling any of us back despite experience.

Za
Review №66

Another excellent visit to their service department in the books. I drive an extra hour to service my Nautique at N3 because of their superb customer service and honest/genuine approach.Great team, great service, highly recommend!

Ti
Review №67

Couldnt ask for better customer service!!! I bought my boat from these guys roughly 8 years ago and continue to give them my business and have no intention of stopping. Ive had a few hiccups with my boat, whether it be needing service or general wear and tear, and these guys have come through every time. I will continue to drive my boat the 350 miles one way to have it stored and serviced by N3. Had my back against the wall on a couple issues and everyone at N3 came together to make sure there was fix for my problem. Excellent place and would absolutely recommend.

Ro
Review №68

Whether you’re getting into a new boat for the first time, or looking to upgrade, this is the place to go! Seeking a service department that has your best interest????? N3 is it!!

Ji
Review №69

I bought a boat from N3, have it serviced at N3, and frequently make calls asking questions about different things. In all my experiences, they have been professional, prompt, and always give advice to best help my needs. N3 is the place to go for boating needs.

Sc
Review №70

N3 did a wonderful job throughout the entire process of purchasing my first boat! Great guys that are customer focused! Thanks N3

M
Review №71

I took my Malibu here for service. Honest and affordable, highly recommend.

Br
Review №72

I just bought a Nautique Super Air G21 from Michael at N3Boatworks. I must say it was a pleasure working with him. He was quick to return my calls and answer any questions I had. At no time was he ever pushy and he made the entire experience enjoyable. Also, their Youtube channel was awesome. It was a big help since I live 2 states away. Their videos are very informative if youre buying a boat unseen. Trust me when I say you are in good hands at N3Boatworks.

ma
Review №73

Preston at N3 did a great job and helped my family get an awesome boat! Very knowledgeable and easy to work with.

To
Review №74

Excellent service and staff. They always take time to talk you and they remember who you are which is not the norm today.

Ju
Review №75

I don’t usually do this, actually never have but round of applause for these guys. Waited 30 min after close for me to drop off my boat for service (not purchased from N3) and immediately took my boat off my truck and pulled it in. Great service from the crew.

Er
Review №76

Staff took the time to make sure my purchase was a perfect fit!

MH
Review №77

I purchased a new boat from N3 in March of 2018. Im a lifelong boater and have been involved in the acquisition of 4 boats, either for me or for family members, and can say, without question, that working with salesman Preston S. and N3 has been by far my best experience. Preston is honest, candid, knowledgeable, super responsive, helpful, not-pushy, diligent and a truly a joy to work with. Throughout the entire process, I felt he was helping our family pick the boat that works best for us, not trying to sell us. My prior experiences with boat salespeople have not been anywhere near as pleasant or professional.I also appreciate that the entire staff at N3 lives watersports and boating. As a lifetime watersports enthusiast, it was refreshing to purchase a boat from others who have competed in and follow watersports. In other words, they really know their stuff, including their product, from the boats to the equipment (skis, boards, etc.), and the boating lifestyle.Boats are a serious investment, but I can honestly say that I feel good about my purchase in large part because I know N3s knowledgable and customer-centric owners and staff will be there if I have issues. I highly recommend.

je
Review №78

Whether you are a first time boater, or looking to upgrade, the staff at N3 offer a low pressure, well informed experience. They really listen to your needs and desires as a boater. Mark, Michael, and the rest of the staff have created an atmosphere that really promotes personal attention. They are always available to answer questions and more than willing to go the extra mile. They dont just want to sell you your first boat, they want to sell you your next boat by staying involved in your boating life. I was not only able to find the right boat, but they helped in picking out wakesurf and wakeboards for my family. They even help with advice on technique. Mark has established a business based on honesty, integrity, and terrific customer service. A simple formula not always followed by companies. I could not be happier with the Nautique product or the great staff at N3 Boatworks.

Ma
Review №79

Brought my 1992 Mastercraft 205 back to new as new!VERY HAPPY.

Ji
Review №80

I have worked with N3 and Mark ever since I traded a mastercraft for nautique. Nautique makes a great boat but without Mark and his service team taking care of me after the sale I would have had a different opinion. All boats have issues and some more than others. Every time I had a problem I was put at the front of the line and was back on the water within in a very short period of time. The boating season is a short one even missing a week is a lot and previous experiences with others would have had me waiting 2 to 3 weeks. N3 has earned my business for years to come and highly recommend these guys to anyone.

Information
83 Photos
80 Comments
4.8 Rating
  • Address:7001 Hawthorn Park Dr, Indianapolis, IN 46220, United States
  • Site:http://n3boatworks.com/
  • Phone:+1 317-845-9253
Categories
  • Boat dealer
  • Boat repair shop
  • Fiberglass repair service
  • Water ski shop
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–2PM
Accessibility
  • Wheelchair accessible entrance:Yes
Similar organizations