Michael was good to work with and the shipment went fine but my reason for a one-star review is as follows. Since I had my car shipped with this company I now get 5-10 calls a day from random shipping companies asking for ETA on deliveries. I am not in the shipping industry and have nothing to do with the shipping industry and dont have time for these calls throughout the day. I get calls at 1 am ever since I did business with this company. I would gladly give a 5-star review but cannot until this issue is rectified.
Everything went smoothly with no glitches. Very happy that this long time husband and wife team were honest and professional. The car was picked up when they said it would be and delivered on the day as promised. Price was also reasonable. They communicated frequently with me on the day of pick -up regarding the time frame. Excellent service, would definitely recommend !
Excellent experience, I would recommend this company to anyone! Both the agent and driver assigned to my shipment were incredibly helpful, and helped me navigate tricky scheduling problems when winter storms were rolling through. Very communicative and easy to reach with any questions via email, phone, text- never got the runaround or transferred on the phone, I had the same people with me the whole way. The driver especially went above and beyond to help me get my car ready when there was a foot of snow. Exceptional people and professional quality at a great price.
Car arrived in very fast and reasonable time. Carrier wanted extra money so my price went up a bit from original quote. Had issues upon arrival as it arrived during the morning while I was busy. Otherwise working with Kimberly was very easy and good overall
Excellent customer service, fast turnaround and delivery. The driver provided timely updates and was very professional. These folks took excellent care of my new vehicle and I highly recommend them! Thanks Lance, youre help and support are greatly appreciated!
I believe this is the third time Ive used ASG to ship a vehicle. I always with with Felicia and the experience yes great, they take care of everything. My cars are always delivered in a timely manner, inches are fair, never over charging and their partners are very professional. I would highly recommend.
We spoke to Felicia who was a wealth of information. She was extremely knowledgeable and proficient, she kept us informed through out the process. I had not used a transport system, however,, we were very pleased, and would recommend Auto Shipping Group to anyone needing a service like this .
I researched many shipping companies before choosing ASG. Stephanie was straight with me from the start. Everything she told me would happen, happened. My truck was picked up when she said it would be. The driver made contact with me while in route and delivered it 30 minutes earlier than expected. Everyone in the process was polite, helpful and professional . I will use them again when I need to transport a vehicle.
Great service. Good communication. My first experience shipping my Mercedes my car was delivered in 2 days or so. There was a delay this time because of other cancellations. I did have to follow up but my SUVwas delivered within a reasonable amount of time.
Felicia handled our order (#1037809) smoothly and professionally. Arrangements for pick up and delivery were communicated along the way. We were surprised how quickly the transport was completed.
Booking was easy and Gretchen patiently assisted me. The transport was fast and worry free. My car was delivered safely with no damage or issues.
Felicia (order 1037781) was very quick to respond to our request and extremely helpful throughout the process of arranging car shipment. She found a great driver at a great price and the pick up and delivery was much quicker than expected we were completely satisfied and would recommend ASG and Felicia heartily!
I was in the market to transport my Honda CR-V from FL to IL. I hired ASG & Felicia was my single point of contact. The rate I was quoted was the rate I ended up paying. I placed my order on 3/11. It was assigned to a carrier on 3/29. On 4/2 it was picked up & on 4/4 it delivered. I would recommend Felicia & ASG
Awesome service. Transported my vehicle from Seattle Washington to Allentown Pennsylvania for a good price def recommend them
Been dealing with Michael Rhine for over 1 year, with his assistance I was able to increase the efficiency of my ops dept.
Great customer service truck driver was super nice and kept me updated every day.
They imported my 74 Cadillac Hearse from Alberta Canada to Atlanta Ga in great time and a good price.
Shipping a vehicle from Hawaii is not an easy task, at least thats what I thought. Working with Felicia Williams and ASG made the task as simple as driving it to the port. I highly recommend Felicia and ASG when shipping or transporting your vehicle. I have another vehicle ready to transport and will be using Felicia again. Thank you Felicia and ASG!
Everyone exhibited such professionalism. Lance was very helpful and knowledgeable
If ever need my car shipped again, I will be calling this company! Took very good care of my car and also was friendly and helpful when explaining the process of shipping a car, the price and any other questions I had.
Was delivered in a timely manor and came in close to quoted amount ..
Lance made all the difference in the world for me with the stress of moving!
Excellent service!