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Christian Brothers Automotive Indian Trail
13957 E Independence Blvd, Indian Trail, NC 28079, United States
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Christian Brothers Automotive Indian Trail
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Ma
Review №1

On two occasions these guys have told me my rear main seal is leaking and it isn’t. The second time this was done I was brought out to the shop to see my truck. The service manager directed my eyes by pointing to the oil pan, saying “Your rear main seal is leaking.” So, I looked up at the rear main seal. He immediately pointed down to the bottom of the oil pan. Ahem, sir, that’s not close go the rear main seal and if it were such a steady flow - as to soak the oil pan - I would have worse problems.However, the main reason for this review is negligence or possibly purposeful damage to my truck. My fuel pump stopped working. I’m a self-taught mechanic with 12 years experience so I did it myself. But, I’m not a pro and don’t have the best tools and I got in a bind. All I needed was the gas tank to be reattached. That requires emptying the gas tank (which I could not do) reconnecting some cables & tubes, and reattaching 5 bolts plus the splash guard. I chose Christian Brothers Automotive in Indian Trail, NC, because I believed our shared beliefs in the values of Christianity would ensure their honesty. I was willing to pay more for a name I could trust.Well, folks, all I got from them was a name. For whatever reason, they disconnected my EVAP purge filter from the furthest bracket from the gas tank and did not reattach it. One day my wife and I went to Lowe’s and I smelled plastic burning inside the cabin. Then, my truck stopped running and wouldn’t start again. I had it towed back home. When I got under the truck I saw the EVAP purge line had hit the exhaust pipe and melted.This caused the new fuel pump to malfunction.Brothers in Christ at Christian Brothers Automotive, you have some explaining to do. I am an ordained minister and experienced mechanic. What do you have to say? If you’re game is shady, so be it, but don’t nail it to the cross.

Ja
Review №2

I was very impressed with the customer service then I was blown away with the amazing detailed estimate I was given. The complete experience was perfect. I have been a Automotive mechanic for over 35 years and took my vehicle there for an Alignment. This place is the only place I would let work on my own car if I was not able to do the repair myself. Thank you for the great service

Da
Review №3

Everyone was very friendly and helpful. The waiting area was extremely clean and comfortable!! I didnt have enough time to finish my complimentary coffee before they has finished the work!!

Ba
Review №4

I cannot say enough great things about this facility. Spotless conditions in the building, cordial people to deal with, repairs at a fair price, and an overall grand slam in all aspects of the experience. They have a customer for life. David and Carly were absolutely great. Very professional and thorough. Thanks to all at Christian Brothers for the great work. I wish there were 6 Stars...

Ha
Review №5

Now I understand myself why they have such great reviews. This place was amazing. Not only did they make the whole process a breeze with scheduling, they were prompt. Everything took exactly as long as they said it would. Miss Karlei is a class act and broke the whole inspection down in a way anyone could understand it and made me feel like i was their businesses only customer. Justin who did the inspection caught so many things I missed myself. Really all in all a great business that takes the slimey stigma out of the automobile repair industry.

Su
Review №6

The checks they do on the car during an oil change always catch something in need of repair. I really appreciate it! Ive having a heads up before it breaks!

Jo
Review №7

This is the future of auto repair. Bravo for being the leader and making the changes. For many your cars health is almost as important as your physical health. Christian Brothers gets it, and does it right.

Ja
Review №8

I have had my car serviced here since 2018 when I moved into the area and was not sure where to go. I have never been disappointed. Professional yet personal. I receive detailed accurate diagnostic reports about my car and realistic recommendations. Excellent customer service! Personally, going into an auto shop used to be scary alien territory but not with this team. I am thankful for them making may car maintenance a pleasant experience. Highly recommend them!

Un
Review №9

Outstanding reception welcome and updates from Karlei and David. Amazing work by Marcelo on my F150. I’m tempted to inquire to see if I can always request him! A fantastic experience all around.

Le
Review №10

Awesome staff, outstanding customer service!! Highly recommend them!!!

R
Review №11

Friendly Staff, great service, excellent pricing and very professional. I highly recommend this place for any auto service need. I used them multiple time and each time 100% satisfied.

Vl
Review №12

Thanks for fast service fixing my AC, everything works good. Definitely recommend.

Ti
Review №13

Great service, clean place. Could not do state inspection because their machine was broken. Will check back with them later.

Ti
Review №14

Visited on a referral the first time this morning for an alignment check on my SUV. They checked and made the needed alignment, and had me out in less than 45 minutes. Nice place with a great environment and very friendly staff. They gained a customer in me!

Do
Review №15

Been coming here a little over 4 years now the same good 5 star customer service I always get. People are good to talk to, Pleasant and good Christian environment . I have my personal mechanic which is Scott and hes an excellent guy with cars have a nice vintage Jag and I dont let everybody work on it Scott is the man!! also Mike and Ricky thanks again guys!

Sm
Review №16

Awesome place. Plays good Christian music in the lobby. The staff is friendly and curtious.Found another issue with my truck while doing an alignment but werent pushy about getting it fixed. Simply explained exactly what needs to be done.Will definitely be back for future mechanical work.

Fr
Review №17

This is my second experience with Christian Brothers and my wifes first. They are a breath of fresh air from dealership service departments and they have earned my trust.

To
Review №18

Was fast and excellent service I would refer anyone here have always had great work done here

pa
Review №19

Excellent service, very clean waiting room and good prices too.

Ad
Review №20

My car came out like new. They are not cheap, but they are fair. They called me, and explained everything that my car needed to be worked on. I will be going back in case I need to.

Ji
Review №21

The team here at Christian Brothers has looked after my families’ vehicles and have never failed me. They are fair, honest, and stand behind their work. I really appreciate them.

Ga
Review №22

Gotta say i looked at all the reviews before coming and didnt believe it. They really dont try to sell you unnecessary stuff, if it doesnt need replaced they tell you and if its broke they fix it . And best of all they work with you.. and Ive never fell asleep in a waiting room until today.

Ta
Review №23

I recommend you take your vehicle to Christian brothers. For any reunion maintenance you may need. They work diligently and they are very much professional. I made an appointment online through their website. And within the next 30 minutes I received a phone to confirm my appointment. Mike helped me with all my electrical issues. And they made me feel like family during the process. Thank so much Mike. I will be back.

Ch
Review №24

I need a safety and emission test for my vehicle. They took care of me right away. I had great service, courtesy beverages and cookies were offered and the service was quick.

S
Review №25

Exceptional experience from start to finish. The work was reasonably priced, of high quality, and completed promptly. The accompanying inspection was thorough and appreciated. They did not try to sell me any work that wasnt needed which can be a concern at other shops. Mike went above and beyond and was friendly, professional, and communicative. A+++

De
Review №26

My 1st visit to Christian Brothers Automotive of Indian Trail was nothing less that an awesome experience SO when my 2000 Dodge Dakota (315,000 miles) transmission started acting up, almost leaving me stranded on the side of the road, I knew Christian Brothers was where it was going!The issue I was experiencing was something very much out of the norm and they recommended I take it to Mr Transmission of Indian Trail for service.Bottom line...They could have replaced this and that which would have created a major charge for me to have to pay but they didnt... Theyre awesome with what they do (I know this for a fact from my previous vehicle repair experience) and the fact that they recommended me use another service provider (specific...By Name) whos expertise is transmission repairs speaks volumes to me!!!Their recommendation was a blessing to me because the folks at Mr Transmission of Indian Trail fixed me up.I feel both Christian Brothers Automotive and Mr Transmission when well out of their way to help me out and I ended up with my old truck running great and the best part for me was that I wasnt charged a penny by either of these service providers!FREE IS FOR ME but its not an expectation!!!Im just thankful for local businesses who have scruples... who genuinely want to help and dont see dollar signs every time someone walks thru their doors!5 STARS...

Mi
Review №27

Very professional and friendly they do clean work

Ma
Review №28

I’ve been having some trouble with my jeep for a good while now and have even taken it to MULTIPLE dealerships yet no one could seem find or even begin to tell me what was wrong it. Within a 5 minute conversation over the phone with kindest gentleman from Christian Automotive, they were able to at least give me some kind of answer as to what it could be and told me exactly what to tell the dealership to check out (as my car is still under warranty). They Really go above and beyond, even as far as making sure you have transportation if they need to keep your car. I was more than satisfied with the customer service and efficiency. HIGHLY RECCOMMEND!

Da
Review №29

I appreciate the service I got here. Took my truck to the dealership because it should have been a warranty issue due to recall (truck wasn’t in the recall batch, but it was the exact issues and same year......). They quoted me several hundred less than the dealership. They also found an unforeseen issue that would have been $200, but did not charge since it wasn’t expected. Ricky was great to work with. There was also a new guy (didn’t catch his name) that was pleasant to work with as well. Would highly recommend.

Ja
Review №30

Mike was a stand up guy. Ran a diagnostic test on my car and instead of trying to get me to just spend money with him, he guided me in the right direction for me and what I need, making the customer experience so exceptional that I will not only go back to them, I will suggest them to others.

Jo
Review №31

What great neighbors! Got a nail in the tire of The Cigar Shop van, and Christian Brothers came to the rescue! Not only did they fit me in, they did it so quickly that I was able to get back to the shop and back to work! Great work at great prices by great people! I

Ap
Review №32

I really appreciated the work needed breakdown with prices and the option to have it done or not. This service was never an option before, and I wish it was. The transparency of the pricing and services that needed to be done made me feel at ease, not taken advantage of. The customer service is also top-notch. The gentlemen who assisted me were respectful and answered my questions without hesitation or being condescending.

Lu
Review №33

Went in for check engine light. The code was for an 02 sensor. I was called later in the day saying it would be done the following day because the sensor they got was bad. Next thing I know, car is done. The light has returned over 5 times since that repair. I brought it back once and they said it just came on “for a second” and that’s why it’s on. I’m not making this up.They put a bad sensor in my car or they didn’t replace it at all. Don’t trust this place. They put Christian in their business name as a gimmick. I paid them over $1k, don’t go here. I’m beyond upset.

Ri
Review №34

Today was my first time here. First off, I want to mention how friendly the guys are. Ive been to many places before and these guys seem like the most honest people Ive met in this line of work and seem like they actually want to help you. I had to get an alignment on my truck today and the tech, Chris, had a tough time getting my truck into perfect alignment, but didnt have up until he got it just right. I highly recommend this place.

Te
Review №35

I would greatly recommend Christian Brothers of Indian Trail. They care about their customers, are up front about what needs done, and the pricing. They call you and send emails about the status of the repairs. Great job on my new clutch. Thank you for going above in finding the needed part for my car.

Mi
Review №36

We have been searching for someone to help us with servicing our vehicles for a long while. Michael Kenns was very helpful, honest and punctual. We will continue to do business with this company and highly recommend to others.

Ce
Review №37

Ms Carli was very very helpful. My vehicle was sent to CB because of engine failure. The warranty company made me jump through loops just to get them to cover the repairs.With the help and patience of Ms Carli I was able to get everything in and the warranty company covered the repairs. This is an awesome place and id refer anyone to Christian Brothers. Im now going to start taking all of my vehicles their for repair. I hope i spelled her name right. Sorry in advance Ms Carli if i didnt.😁

Ge
Review №38

What a wonderful experience I recently had at Christian Brothers! The technicians are extremely knowledgeable and the front desk staff are such friendly people! What a great representation of Godly men! Michael, youre outstanding. Your work ethic is amazing. Thank you for being so down to earth. Sharing your testimony and not holding back. Thank you for your professionalism and for making us feel like more than just another client. Definitely will be having our cars taken care of here at Christian Brother until death do us apart!Thank you ALL again for being honest and children of God. May God continue to bless you all and the company!

Ch
Review №39

1st mechanic I went to wanted to charge me $2500 to fix what was wrong with my car. I got a 2nd opinion at Christian Brothers and left paying $80. Service like this and I think you may have yourself a lifelong customer.

Cl
Review №40

I was truly impressed with Christian Brothers Automotive in Indian Trail, NC. Mike and Chris went above and beyond at not only taking care of all of the issues that I had, but they also went over all of the repairs in detail & made sure I was informed And satisfied every step of the way. The service I was provided was 5 star, and my truck is running great. Their technician diagnosed & inspected my truck and sent me a detailed list of everything that had an issue and everything that was in good shape. I highly recommend Mike and Chris at CB Automotive, as they made me feel so welcome and really took service to another level. Thanks Guys !!!

er
Review №41

Chris Bergstrom was my service manager and he did a great job. I needed four new tires and an alignment and he was able to get me in same day and at a lower cost than the tire only companies. They offered transportation after drop off and to pick me back up, even tho I didnt need it it was a nice option. Would recommend this location highly if you need any work done.

Ma
Review №42

Honest feedback about my older car. Very professional and did not try to take advantage just to make a few extra dollars.

Ja
Review №43

The staff was very friendly and knowledgeable of what was going on. They were prompt on my appointment and the price for repair was very reasonable and fair. Will definitely use again.

ma
Review №44

Everyone here was so polite and even got us rides to and from home. I would give them more then 5 stars if I could. 10/10 amazing. This is the place to go If you want fast and friendly service.

Ch
Review №45

They are nice people but cannot stick to the timeline. I called ahead to make an appointment and they told me it should only be 30 to 45 minutes. I went to get an alignment check to see if I needed one and then they can do it after. They didn’t even check my car until an hour and 20 minutes later. They shouldn’t take appointments if they can’t even do the job in a decent time.

Mr
Review №46

This place was amazing! They did a variety of repairs to my car within hours and the price was more than reasonable. They did a great job! I will return for future service and repairs.

Tr
Review №47

Only company that works on my cadillac srx

Ma
Review №48

Great experience! Great people, clean shop. The follow up text with link to pictures of other issues was super helpful to look at what to do next. I actually came in for a transmission flush and they told me I didnt need it, so I appreciate the honesty as well! Highly recommend!

Kr
Review №49

I have been to several auto shops who have taken advantage in the past and also wrongly diagnosed an issue with my vehicle. I’m so thankful to have found Christian Brothers Automotive! They are honest and have the customers’ best interest at heart. They truly care. I won’t go anywhere else for my automotive needs.

st
Review №50

I would not advise anybody who is interested in quality work and experienced technicians to take there vehicle to Christian Brothers Automotive (13957 E Independence Blvd Indian Trail NC 28079). I brought my vehicle there and after diagnostics & extensive testing it was determined by there master technicians that no external damage was done to the engine and it was in good shape. After getting it fixed just to bring it back multiple times over 2 days for the same issues and spending over $900. All of the sudden They determine the engine may be blown They pretty much ripped me off and drug me along to make as much money as they could and I want to stop this from happening to anyone else. These people are crooks

Ch
Review №51

This shop is truly incredible. Everyone is very transparent and the service is 2nd to none. Took my car in for diagnostic on a couple issues and an oil change. They gave me recommendations and ultimately encouraged me to do what was needed to be done for my specific situation with my vehicle. They could’ve easily pushed me to a higher revenue service but they ultimately yielded to my best interest. This is how you should be treated by an automotive mechanic. I highly recommend this business!

Sh
Review №52

I went to CB yesterday to get my car inspected. I was so impressed! I saw/spoke with three different gentlemen while I was there. They are all so friendly and professional. They make you feel comfortable while youre there. They were quick and efficient. The facility is nice and very clean! I will definitely go back to them when I need service on my car.

Je
Review №53

I dont normally write reviews however I feel compelled to in light of the professional and quality service from Chris B. and the team at Christian Brothers. I live outside of NC and needed help inspecting a vehicle I wanted to buy remotely and Chris not only gave me a very fair price for the inspection, he went the extra step to point out extra issues I should think about and to guide me in my decision making. He was responsive, fast and informative. On top of all of it he made me feel welcome and valued even though I live outside of the state and wont be a regular customer. I highly recommend working with Chris B. and Christian Brothers.

Ch
Review №54

These guys are great. I did a pre-purchase inspection before I bought a van for my family. They were extremely thorough in their inspection and fortunately the vehicle was in good shape. I was so thankful to buy with confidence knowing how well Christian Brothers inspected the vehicle.

Da
Review №55

I couldn’t be more grateful for Christian Brothers. Being from out of state, its hard to find a honest anyone. They were honest and so helpful, knowledgeable and professional. I would definitely recommend anyone to get their service done there. I will definitely be a returning customer!

Sh
Review №56

If your looking for high quality repair, amazing customer service, and competitive prices(will beat competitors not just match), then Christian Brothers Automotive should be your first choice. Their attention to detail, full explanation of repairs, and sincerity is something that the big service shops severely lack. The service manager Chris knows customer service and is extremely knowledgeable. If you’re like me, you like a good deal. Feel free to print your current service shops coupons and take them to Christian Brothers. They’ll beat the competitions prices. Go there, you won’t be disappointed.

ny
Review №57

My husband and I went to get our inspection done Friday and this is definitely our go to place from now on. What a pleasure Mike was. Super friendly and nice.We highly recommend Christian Brothers!

sv
Review №58

Brought my car in because a friend actually told me that she use to get her SUV serviced by Chris B at another establishment which I wont name because that part is irrelevant but he had moved to CB now. Came in to find out Chris was the Service Manager and not working in shop. To be honest I was a little worried but Chris went above and beyond and the technician really did a great job. Everyone seemed so knowledgeable. I will definitely be back . Love the cookies too. Thanks guys

Ja
Review №59

The guys here are great! We had an inspection done for tag renewal and then they fixed our air conditioner. Both times got me in same day. They are wonderful to talk to. Very kind and hospitable and they know their stuff! Highly recommend!

Mi
Review №60

Came in to get my car inspected and was taken care of quickly and seamlessly. When I went to sit down he asked me if I wanted a drink and I kind of thought he was trying to sell me one (which would have been fair) so I said no. I went to go get breakfast and he told me to wait for a second and proceeded to bring out a spare chicken biscuit he had in the back, then said “now I know you need a drink now, what can I get you?”.But it wasn’t about the free stuff, it was about the feeling of hospitality before I got anything and the quick, helpful service. 10/10

Mu
Review №61

Having to undergo emergency repairs is never enjoyable but the knowledgeable and friendly staff make the entire process painless. They know their stuff and will help in any way they can.

Ka
Review №62

We had to have our car towed to an auto insurance in-network auto repair shop and we are so grateful it was Christian Brothers! The staff communicated with me during the process of determining what was wrong with the car, getting me the estimate and then going above and beyond to make sure everything was repaired THAT DAY! I’d recommend them to everyone!

Ch
Review №63

I had the BEST service at this place. I did not think I could enjoy getting my car serviced but it was stress free and so easy. They were very efficient and the communication was on point!

An
Review №64

If you need an honest place to take your car come here. Very comfortable lobby too. Mechanics were excellent. This is my new go to for my family fleet.

De
Review №65

High prices, hard to get into parking lot. Id honestly just go somewhere else.

Ro
Review №66

From the moment i called and spoke to them I knew they were both knowledgeable and honest been looking for a shop to trust think I found the right placeTook my Toyota t100 to get some needed service very professional and the most thorough and they explained in detail my immediate needs and things that could be put off . True professionals and car people

Pe
Review №67

Great work. Same day service. No hassle.

ma
Review №68

My name is Margaret. I had the privilege of meeting some very helpful, kind and friendly people at Christian Brothers. They did a wonderful job on my car. They explain to me and outlined what they did. I would recommend Christian Brothers to anyone.

Da
Review №69

Scott was awesome! Showed me everything and was very informative!

Ca
Review №70

Very pleased with all of the work they have done on my vehicle. Chris, Michael, and the whole team are excellent people who do great work at a fair price and in a timely manner. Would not hesitate to bring my car to them again for any work that needs to be done. Two thumbs up!

Da
Review №71

I liked the fact that they sent a text message detailing all the recommended work and price. You can check off the things you want to have done

Am
Review №72

Customer service was excellent! Quote for work requested was prompt and didn’t include unnecessary items. Very impressed with the car service/shuttle. I will continue to service my vehicle at this location.

ch
Review №73

Awesome Service!!! This is by far the best place to get you car or truck serviced. Staff is more than friendly and extremely knowledgeable. They will carefully explain what they found wrong, what may have caused the issue, and what repairs are needed to correct your issue. I was back on the road quickly and for a fair price. Clean waiting area and restroom and an immaculate shop!!

Mo
Review №74

Excellent service. Great atmosphere. I called about a wheel alignment and the associate Mike Kerns talked me through the process and it painless and easy. We had a great conversation which helped time go by and I was in and out in a timely manner. I would recommend this company to everyone.

Jo
Review №75

I have been blown away by the people at Christian Brothers. I will be a lifelong customer there because of how honest and helpful they have been to my family. They always get us taken care of quickly, and more importantly, I feel like I can completely trust them.

De
Review №76

Were fairly new here so we dont have a shop yet. Well then my driver door handle came off in my hand. Try staying classy crawling through from the other side of your car. Called around to get a new handle and everyone was coming back with a week away or more. But not these guys. They got me squared away in 2 days. And the experience is great. Mike and Chris up front are awesome, and the place is so clean and comfortable. So needless to say we now have our shop with Christian Brothers.

Jo
Review №77

Consistently great customer service! Whenever anything is done besides an oil change to my car, the maintenance is always described to me, as far as cost, safety, and urgency of the fix. I appreciate how they are upfront about services. I definitely will continue to use Christian Brothers for oil changes and car maintenance needs.

Ca
Review №78

I took a car here for them to do a prepurchase inspection on, they spent a long time looking over the car and told me everything was great with no leaks, and even put that on paper. Bought the car and drove home to realize the car has major oil leaks, and also has other issues that were never told to me that they would have noticed. I spent over $100 to have them look it over to only be ripped off. Why was I not told about these issues? Was it actually looked over? I paid and put my trust in these guys to look over a car for me. And now i am out thousands because of them.

Ji
Review №79

Finding a repair shop that you can trust is rare these days. Christian Bros fills that role. Mike is a great communicator. The price was fair and in line with what you would expect. The customer service is excellent. I will definitely take my other cars back when they need service.

Va
Review №80

Love it! This place is fantastic, experience was great very welcoming and helpful always a good experience here. Service was great good people very understanding and always looking to help and save you money. 10/10

St
Review №81

I had an excellent experience at this shop. The folks working there were polite and welcoming, not just to me but the other patrons there. The office and restroom were kept very clean. My wait was reasonable and so was the cost of my service. Ill bring my car back here for sure!

Je
Review №82

I had my F150 repaired here. It was my first visit. They really take the time to talk to you and listen. I was ready to get rid of my old truck. After I got it back and drove it I was so pleased! The did an awesome job. It drives and runs like new. I feel like they are honest, fair, and have fast friendly service. I will definitely be back when I need service. Great job! Thanks.

Gr
Review №83

These guys are fantastic. In an age where everybody tries to mark up parts and labor, these guys are honest and professional. They will take care of you like family.

Ka
Review №84

I will always go back to the Indian Trail location! I went in to have my brakes done, but after they checked them, they quickly told me I didnt need new brakes yet. I really appreciate their honesty, other places would have changed them without another word. Thank you Chris and Mike for your honest business practices!

Al
Review №85

Very Pleasant and Professional. I Appreciate them soo much!

Vo
Review №86

Transparent and genuine customer service. Great work as well!I recommend using this location if you stay in or near the area.

Ma
Review №87

I recently relocated to this area and had no idea who to go to for service on my 20 year old Honda Accord. I must admit I had a lot of anxiety knowing how limited my car knowledge is and aware that there are a lot of businesses ready to take advantage of that. Before I knew about the Christian Brothers I had another company deal with an engine light staying on, It was due to a faulty sensor. It was replaced but it turned outthe wrong sensor was put in.Luckily Chris found the problem right away and fixed it. This company knows what it is doing and REALLY cares about their customers! It is nice to know customer service is still important to the Christian Brothers. Thanks guys..You are the best!!!Marilyn K.

Fi
Review №88

Awesome ppl gr8 time

Ke
Review №89

From the moment you step into the office you feel as though you are more than just an invoice. I was greeted politely and offered a soda, water, etc. while I waited. Im able to make appointments online or via a quick phone call, often for the next day. The team is great at explaining what they plan to do, as well as give you a heads up on some upcoming maintenance items or areas of concern. I feel as though they actually care about me as a customer and want me to return (and I have because of this). Definitely worth a chance if youre in the market for general maintenance or unexpected vehicle difficulties. Highly recommend!

bp
Review №90

Very pleased with the service provided in my first visit. Went in for a rear differential service and was immediately helped by Mike Kerns. Not only is he knowledgeable but also great to work with. Highly recommend to go see him for any of your automotive needs

Em
Review №91

Chris is the real reason I keep coming back. He is always so friendly and welcoming. (He even knows to never offer me a Dr Pepper lol) he has always been there to explain anything to me and get me in, even when I always show up randomly. He doesn’t talk down to me like other people have and he takes his time to answer any and all the questions I have and actually explains them to me. Thank you Chris for your amazing customer service! I have never had a problem coming to this location and the work they do is absolutely amazing! I’ll be back soon and keep coming back!

Mi
Review №92

Great business and people. They are quick and straight forward with what your car needs and the prices are reasonable. Will definitely be returning in the future.

Sh
Review №93

I sent my daughter to CB because her brake lights and turn signals were not working. I spoke with Chris on the phone before she came in, he was extremely helpful, and assured me he would take care of her when she arrived. He even called me to let me know that she had arrived and the problem had been resolved. I feel that Chris went above and beyond to help out my daughter that day!!! My daughter also commented that Chris was very friendly and helpful. Thank you for your help, and we will come back again!!!

Ta
Review №94

Wonderful place, as a mom of a small child I’m picky about where I Take my child and at most auto shops I don’t feel comfortable having her tag along as they are usually dirty and gross. This place is wonderful, super clean waiting area where they offer sodas, waters, coffee and cookies while you wait. I’ve never been to the place before today and I ended up here due to a flat tire that happened while I was at work. They were very upfront that I may have to wait a while but they would help me as soon as they could which was fine, I showed up at 5 so a wait was expected, however it only took about 20 minutes for them to get my car back and I was ready to check out. As I was pulling out my wallet asking how much it was for my patch they told me not to worry about it that they patched tires complimentary. Talk about top notch service, we will be back already told everyone I’ve talked to today about you guys.

sy
Review №95

Great company felt at home I brought my dog with me and he was welcomed as well. They offered him a bottled water after he walked me all around the place. They told me what I needed to get fixed now and what could wait. I highly recommend this place good people. Thanks for the help I definitely will be back!

Da
Review №96

I was having an issue with a PO300 code,but I couldnt pen it down to which cylinder or cylinders was getting the most misfires with my code reader. So I took my vehicle to them and they found it was cylinder #6. But I couldnt afford a new engine, So I will have to fix it myself,but appreciated their help

An
Review №97

From the time he answered my phone call to inquire about an estimate to having my BMW 535i serviced, Chris was exceptionally friendly & professional. He was able to get my car in the same day & complete the repairs at a very competitive price! The waiting area is very clean which is usually not the case in an automotive repair facility & the customer service was excellent. Chris provided a video to help explain my repair & the other employees were also very helpful & friendly. I was surprised to learn of their expertise servicing BMW’s & they have special equipment needed to service BMW’s in house. I will definitely be using Chris & CBA-Indian Trail in the future to service my vehicles!

Vi
Review №98

This was my first time visiting Christian Brothers and I was very pleased with the outstanding service. They did the oil change, installed and aligned all four tires in my car in a record time. I highly recommend this place

Vi
Review №99

Very professional, friendly, awesome and caring guys. Explained all the services I needed but didnt push me to do anything.Also used a short video to explain to me how car works and why I need a specific service- that was very helpful since I dont know a lot about carsps very clean place, free cookies and drinks ;)))

Ki
Review №100

Very accommodating with a clean & beautiful waiting area. The staff was friendly & professional.

Information
25 Photos
100 Comments
4.8 Rating
  • Address:13957 E Independence Blvd, Indian Trail, NC 28079, United States
  • Site:https://cbac.com/indian-trail/?utm_source=GMB&utm_medium=organic&utm_campaign=indiantrail
  • Phone:+1 704-675-7776
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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