Good Morning, yesterday Saturday January the 2nd; I stopped by this store to buy a spark plugs, antifreeze and brake fluid for my vehicle.When I hit my house and check what I bought I was surprised and very upset because the spark plugs are used....not brand new...used and put them back in the original box to sell it like new.......(SECOND HAND AUTOPART )I called to the store and they offered to me to gives me my money back which is the minimum they can do but the worse part is, they NEVER APPOLOGISE ( PROBABLY IS NORMAL FOR THIS LOCATION TO SELL SECOND HAND OR TRASHED AUTOPARTS ) for the situation and besides thst is not just the money is the time, gas to come back to the store and the time ....Never will come back to this place....😡

Michael was awesome to work with. I had a finicky battery that needed replaced but wouldn’t come loose. He fixed me up and gave me advice on how to avoid it the next time. Great service!!

Im not one to leave reviews but this store deserves it. They always have what I need in stock and they are very knowledgeable. They have the best customer service and they are super friendly. This is my favorite AutoZone store!

Great service . Ive been coming here for years. You cant go wrong at this location.

I didnt feel valued as a customer when it was my turn to be seen for assistance by the way I was greeted compared to the previous customer who was seen prior to me . I told the employee I was looking for an oxygen sensor socket and he immediately went to go get it without asking any probing questions. When he returned, he came back with a rental part that I didnt want. I showed him the part from the AutoZone website that said in stock at this location and he looked it up. He assumed I wanted a rental sensor socket. He said, Thats why I asked if you wanted a rental part or not. I told him, No you didnt, you just went to grab a part. you didnt ask me. I only came here because the AutoZone closer to my house didnt have it. If I can avoid it, I wouldnt come back unless I really had to.

Great experience. They had the correct part, and the employees were very knowledgeable and helpful.

The gentleman was extremely helpful and installed my wiper blade

Absolutely the worst customer service. No one in the store, had at least 5 people working and I asked for help and all the associates did was point to an isle. Welcome to the new world.

They gave good advice, Syed was gracious enough to help me with the install.

Just want to give a heads up to anybody that plans on shopping at the store. it is no longer a safe environment as I try to enter the store tonight I was told due to robbery the store will only allow two people in at one time. The enforcement problem was I was with my son he got in and I could not because theres one of the person in the store which left us unable to do our shopping and purchasing the items that we needed tonight. Again I would suggest finding a better store in a safer location as this one is now dead to me.

“I’ll help you take your money, but won’t help you get its back when the part doesn’t even work “

Helpful staff and clean store will go back

Great place... been working on my 95 z28.. theyve had what I needed and if not, got it there quickly

Greg was very professional and patient with me. Excellent customer service.April 7, 2021 7:30 PM

Quick service and free diagnostic on my sons car.

I had been having some trouble with my car starting so I had stopped in to this Autozone location on my way to work about two weeks ago. I ended up getting stuck there for several hours due to my car not starting. One employee named Bill was very helpful. He helped me put the computer to my car to read the codes that were on there and he also helped me start my car that way I could take it to the mechanic shop to get it fixed. I really appreciate his customer service and going above and beyond to help me when I needed it the most.

Service is usually challenging to find, but not at this AutoZone. The entire team was professional, quick, and courteous. Only took a bit and I was back on the road.Special thanks to Si for his service. Not only did he install the warranted battery, he was helpful enough to help me put a new battery clamp on which was not the easiest. The whole time in 90+ heat, he was courteous and professional and patient. He did great work and was quick as well.If you ever need parts or have questions or just want to see what great service looks like, I highly recommend going to this AutoZone.Thanks for yalls service.

Courteous service. Battery replaced quickly.

Excellent customer service they seem to know their stuff I appreciate that

Not busy and staff was helpful. I was able to find what I was looking for.

Absolutely my favorite AutoZone and while my experiences with the franchise are usually good the store manager here is absolutely awsome.

Came in for headlight replacement, staff helped me find best fit and wasnt as expensive as I thought. They offered to install it for me, and also put in a brake light bulb I had in my car already and had been meaning to fix. Replaced and tested! Busy mom win!

The guys that work here were SO NICE and PROFESSIONAL. They made me feel at ease by helping me find the right battery for my car at a cheap price. One very kind guy (pretty sure his name was Sai) even went as far as to install the new battery for me. I definitely recommend this location because of their professionalism and their kindness.

Had what I meeded

Had what I needed.Fortunately, I didnt need to ask for help since one employee had no mask and another wore his below his nose.

Had an amazing experience here, Troy helped me out with several issues that I had. He was pleasant and very knowledgable. He happily came out in very hot weather to read my cars check engine light. He then also helped me with my power steering fluid taking the extra minute to show me how to do it myself for next time. He sold me just what I needed and did not try up sell me on products I did not need.

Went in for an alternator Scott helped me out out just like that great customer service

I went here Tuesday night. Three gentlemen were there, happy and ready to assist me. Very polite and helpful. I really appreciated them.

These folks are always extremely helpful and so knowledgable.

Not a single person had a mask on. Good service.

Management lack the proper social skills to be effective in offering appropriate professional customer service. Management needs sensitivity/customer service training. My experience is to much to write here. I am in the process of completing my doctoral degree that’s geared towards employees using soft skills in the work place. From my professional opinion, customer service training is needed before management at this location create problems for and tarnish the Auto Zone brand.

Best parts store around. Very knowledgeable and extremely friendly staff. Dont hesitate to call or stop by for all your vehicle needs.

Great staff very helpful!! everyone seemed to get along and great teamwork. Thanks guys.

Brought my tow hitch in to get the ball removed and the gentleman that help me out where more than helpful. Keep up the great work!

They suggested wrong steering wheel cover but when we return it, they got back with no complaint. Professional team, they may do mistakes but they back up their products. Good customer service.

Always bought parts from here being that its up the rd from me. I cant remember if its the assistant manager or manager, but she was not the best of moods when dealing with her over credits from rewards card. She was right about the situation but attitude was poor that day. Must not been her day. Either way, it was great place to shop for all my repair needs

Very helpful Assistant Manager. Very efficient, organized and kind. Quick on computer and knows his stock! Thanks for the great help today.

Great store! Friendly people!!But the commercial manager is very rude!This isthe best stores ever, however today when I was in there and was getting ready to check out I looked over towards the commercial counter and there was a female employee laying on the shelf, now to me that’s not to professional if you ask me.

When I went in the store on Friday and asked a few questions about a part I was needing for my car, the guy I spoke to said he was the manager his name was Marshall he was extremely rude, condescending and made several disrespectful comments, also in the middle of us talking he was almost bullying one of his employees that came up and asked a question and told the guy he was incompetent and just stared at him and then told him to go do something that he knew how to do without him having to holding his hand. Told me I should really have someone who knows what I need to come up here and talk to someone about what I was needing because I didn’t know anything and he didn’t have time to explain or help me with what I was needing. Was very ill mannered and quick tempered. I felt he was very unprofessional and lacks professionalism. He definitely needs more training on how to deal with the general public on a daily basis especially as he’s the manager and supposed to be representing not only his store but also the autozone brand.

This is the cleanest and most organized AutoZone I have been to yet. The customer service was great, friendly and very helpful!

Always a pleasure to purchase what I need there. Helpful staff and their rewards deals are great too.

Mike at AutoZone was very knowledgeable and extremely helpful! I had a difficult fuse situation but he refused to stop until it was fixed lol!!!! I had no idea what I was doing so his help was appreciated greatly! Brandy

Great Store!

Always have the stock you need

They were the only ones in the area that had the part that I needed and gave me a 10% discount because Im a veteran.

Quite helpful group at this location. Glad to have then nearby. Thanks!

Helpful, courteous, attentive, put the customer first. They will get all my business.

I’ve had my car for about 3 years now and I haven’t had a single problem.As usual, I went to work and didn’t notice anything strange. When it was time to go home my car wouldn’t turn on. My coworkers helped me jump start my car and I went straight to Auto Zone.There I was greeted by Mounir.I asked him for help and was immediately taken care of. With his computer, he was able to quickly diagnose the problem.He explained everything to me and I was given a couple options. He did everything he could in his power to help me!Mounir was patient, caring, friendly, professional, and overall a great employee- he knows his mechanics! Thanks to him my day wasn’t ruined by a car battery.

Helpful employees and always has what I need.

Staff was very helpful but did not have the spark plug in stock that I needed.

Absolutely the best customer service of any AutoZone Ive ever been to these guys rock!!

Very helpful as usual

Good assisten

These guys are really helpful and go above and beyond what anyone could expect!

Very helpful, volunteered to replace battery.

This guys have a great attitude and have taken care of my car problems a few times. Most recently helped me source an alternator for my truck overnight, tested the replacement and showed me how the old one was not making enough power. Will keep going back to them.

Employee was not friendly. Very rude.

Its messed up when the employees tell you that they dont carry a part and you have to look it up on your phone and tell them that they do carry it and they have it in stock. Otherwise Id be going to a different store or waiting on an unnecessary order...smh

Friendly and helpful staff. Bought replacement windshield wipers and the guy helped us put them on for no charge.

Understaffed when I was there. Waited almost 20 min to check out

I thought I was going to have to pay for an alternator or starter, turns out the wires were just too loose and they kept at it until the car ran. I highly recommend them.

Quick and easy . Got me the part I needed. Nice people at the counter.

Staff was very helpful and answered every question I needed answered to

Great AutoZone store, they guys that work there always do a good job.

Helpful service but under staffed. Ive waited 30 minutes before being waited on.

I picked up car detailing equipment

Spent twice as much for my car remote battery..... shouldve gone to walmart. Just sayin

Not a good place to get parts. Staff is not very knowledgeable and had zero technical knowledge to assist.

Slow if the cashier is helping someone no one steps up to check out or to help the customer

Replace battery for free! Even though it was two and a half years old. Wont even take a tip for his work!

They are always friendly & helpful!

Replaced my battery quickly

Quick and clean.

Their parts are Ok, and if NAPA is cheaper they will price match.

Great Service

Great service friendly and courteous staff

If they dont have what I need its there next day. they take good care of their customers so I go to this location when I can.

The guy there told my wife I was right. 👍👍👍

Helpful staff and quick checkout.

They will lie to you. Ben is the worst of it, he will tell you something on the phone then you get up there and he will lie about ever talking to you and try to blame it on Debbie. I left a note for the manager to call me and apparently ben took the note down or the manager just doesnt care. I will never waste my money at this location ever again

Love this auto parts store...

The store has everything I need for my vehicle and what they dont, it can be ordered.

Nice people, clean, easy in and out

Found what I needed without assistance

Great service, always.

Fast and friendly service

Knowledgeable and friendly staff

Personally dont think the guy knew what he was talking about

Very helpful staff

Good prices

Good staff

Good worker

Great place

Great selection

Good

Have what you are looking for

Helpful

Solid prices

I was. To buy a battery for my car. And he took care of me. The guy very well. My question is. Why dont they have all kinds of batteries. They only had one for this car

They need to serve the customer better