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United Dairy Farmers
2055 Centennial Blvd, Independence, KY 41051, United States
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United Dairy Farmers
Comments
Ke
Review №1

One of the nicest UDFs I have been in. Always has the SEC French Toast sandwiches in the morning

Ju
Review №2

There was a very rude worker/manager who had no manners and made me and my group feel like a burden as soon as we stepped in the door. Getting snapped at and told to leave while we were waiting on one of our group members to finish ordering was very rude. We got there an hour before they closed and it seemed like they did not want us there the entire time! Whoever is running this establishment, please teach your workers some decency! Would not recommend this place to anyone!

Ra
Review №3

NO MASKS. No enforcement. No effort made by staff to wear one. Nothing. Shields do cover where they need to in order to properly protect guests. My rating will change if protocol is enforced

Ke
Review №4

Refused to let my fiancé go in and buy something because they closed 10 minutes early smh

Dy
Review №5

Not sure if it was the manager or a worker but the cashier was super rude around 11:45pm. Just got done with a 12 hour shift and I got nothing but attitude when trying to check out. Never coming here again. Worst experience at a gas station in my life

T
Review №6

I dont understand how an ice cream store cant keep the ice cream machine working.This has been at least the 10th time we have ordered and paid for a freeze and end up settling for something else. Machine down again. They shut the machine off early many times. Maybe time to invest in a new ice cream machine. Just left again and they scanned my card but did not get credit for purchase spent nearly $20 on ice cream no credit for purchaseLike gas prices and the Sales they have on most times.People seem not to care???

Mo
Review №7

The store itself is good, but the employees didnt seem to know what was going on most of the time. I think that the guy getting ice cream in front of me got his for free because the cashier forgot to charge him for it. They almost forgot to charge me. They actually went to a different part of the store before I reminded them.Although there seemed to be plenty of people working there, service was still slow. It didnt help when the manager came to the counter because the employees seemed afraid of him. He wasnt very nice. He kept saying dont do this, dont do that in a ride tone. Maybe service would be better if he let them do things.

Ch
Review №8

Place to get gas

Pa
Review №9

Terrible service, not friendly, very slow. 2 employees working. One ringing, one playing in the ice cream. Long line of customers waiting. They werent paying attention to there surroundings . Sad !!!!

Sh
Review №10

Good competition for gas prices. Nice to have in town.

Ju
Review №11

Most UDFs are clean and friendly . and so is this one . I just wish they would allow a person more time to put their cash away so you can manage your money transaction without your ice-cream in your hand . I pay 1st and then request my cone . they are determined to make the cash and cone happen all at once . grrrr.

Ka
Review №12

Fast service. Amazing costumer service

Ka
Review №13

They closed the ice cream at 10 pm??? even though UDF is open for 24 hours???? what????

St
Review №14

As a whole this place is great BUT theres an employee there (Zach) that doesnt know his ice creams and gave us the wrong shakes.

za
Review №15

Its a ok place but not very clean

Ha
Review №16

Poor customer service. Manager is very rude.

Information
5 Photos
16 Comments
3.1 Rating
  • Address:2055 Centennial Blvd, Independence, KY 41051, United States
  • Site:https://udfinc.com/?utm_source=google&utm_medium=Yext
  • Phone:+1 859-356-0790
Categories
  • Coffee shop
  • Convenience store
  • Gas station
  • Ice cream shop
Working hours
  • Monday:5AM–1AM
  • Tuesday:5AM–1AM
  • Wednesday:5AM–1AM
  • Thursday:5AM–1AM
  • Friday:5AM–1AM
  • Saturday:5AM–1AM
  • Sunday:5AM–1AM
Service options
  • In-store shopping:Yes
  • Takeout:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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