user
Binswanger Glass
1530 East 23rd St S, Independence, MO 64055, United States
Appearance
Binswanger Glass
Comments
Ta
Review №1

If you ever need a windshield replaced, Binswanger is the place call. I received an estimate within minutes of my call. Plus my insurance company recognized them as an authorized provider. They had my windshield in stock and had me scheduled very quickly. The technician, Jay, was on time and did an amazing job. From the administrative staff to the technicians absolute professionals!

Le
Review №2

Binswanger Glass was fabulous to work with. Their prices are reasonable to. We had them replace a windshield in a pickup that had a crack all the way across. We had priced windshields with competitors and they where 1/2 to 1/3 less. Plus they work with your insurance.Their workman were courteous, polite, & got the job done. They also made sure you understood post care of your windshield too; like no driving for so long and no power wash for a time limit. Very professional. And when you call for help, first a person answers the phone, & they take care of your needs. I would recommend them to anyone.

Pa
Review №3

Binswanger Glass was exceptionally fantastic! My windshield was installed and ready to go in one hour! They had wonderful customer service proven by the fact that they kept with the quoted price, despite the fact that they should have charged me (what I suspect was considerably) more because they looked at the price of an incorrect part when giving me the quote. God and Binswanger blessed me today! THANK YOU BINSWANGER!

Re
Review №4

From the first call everyone was helpful, and nice to speak with. Easy to schedule and convenient, they came to me. Great communication with the call the day before to remind me and then a text when he was on his way. Windshield replacement was fast and professional. He even explained a couple things to my kids about it as he went. Yes they watched him and found it very interesting. Thank you for quality service with the extra nice touch. Other businesses should use you for an example.

Ro
Review №5

Great group of people to work with from start to finish. Replace the windshield in our 2021 jeep wrangler, looks better than the factory glass.

Ri
Review №6

Great service and pricing! I used remote install and it went smoothly. They also had to calibrate the sensors which they did while I was at work. Ill use them again if the need arises.

Da
Review №7

Super fast high quality service. Repairman is very friendly and extremely competent. Great company.

Ca
Review №8

Very quick and easy. Jay my installer was super efficient and a good guy

Ni
Review №9

From the start to the end the company was professional, responsive and respectable. Initial contact with company was polite and received a call one day prior to appointment. Jay sent a text when he was on the way, left work area clean after finishing and very polite. Will use again if needed!

Cu
Review №10

They called a day ahead to confirm. (Nice reminder!) Jay sent me a text saying he was on his way. He was very professional and courteous. He made sure he left everything cleaner than it was when he started.

Re
Review №11

Binswanger has been excellent, in terms of communication, and my tech, Jay was fantastic. They have kept us in the loop with regard to scheduling, snd resolution of a minor issue. Very pleased with services provided.

Mi
Review №12

I have used this company in Independence for a chip repair & a windshield replacement and have had the best service. From the front office to the service techs they have been an amazing company to work with and I will use them for all my future glass needs.

Ka
Review №13

The installer was right in time and did a great job!

Ca
Review №14

Binswanger repaired my cracked windshield. They were very professional and responsive, from scheduling to the service itself. Jay came to my home and did the repair- it took less than 45 minutes. Great price too. Highly recommend!

am
Review №15

Great prices. I will definitely keep them in mind for my next art project.

Tr
Review №16

They did a fine job with the glass. They were very helpful with traveling to where my vehicle was parked. The price was fair and the woman answering the phone got me a cheaper glass that fit our budget. My only reason for not giving a 5 star was that there are tiny rips in the fabric on the ceiling of the car where the mirror went in that werent there before. I understand things happen and its not terrible damage but at least communicate back to me the minor damage. Other than that they were great!

Ca
Review №17

This makes my 2rd time using this company and I will always use this company GREAT CUSTOMER SERVICE and they send you a text when they are on there way no Complaints

Al
Review №18

They are very polite when calling. They go above and beyond trying to get you in!

Do
Review №19

Service technician was excellent and done a nice job and very courteous

Jo
Review №20

I have had four different shower doors installed in the last year. Ranging in price from $1000-$1400. Three of them were completely custom sizes. Everything was perfect each time. Totally happy with installers, salesman and anybody else involved.

Da
Review №21

Awesome to deal with. Jay was very nice, efficient, and fast. Reasonably priced, too. Would recommend to anyone.

Br
Review №22

Very professional and knowledgeable. They were able to replace both of our windshields and recalibrate our cars in our driveway. Highly recommended!

Kr
Review №23

We had Binswanger install a shower door for us. They were very quick in getting out to our house for a quote which was very reasonable. The turn around time was just a couple weeks and installation went quick and smoothly. I would highly recommend them!

Co
Review №24

Who knew Scott could be so sweet and nice and quick! This Company doesnt play around with its service nor its stellar Customer Care! I am dead serious about how a Company treats us and will shout out those who are magnificent like Scott @ Binswanger Glass. Thank ya Scott, for handling our chip in our windshield!

Ma
Review №25

The two guys that came to replace my window were very friendly and were done super fast. However with it being fast, it definitely was still done very well. My dad recommended me, and I would recommend to others as well.

Du
Review №26

We had our windshield replaced here, and it was an excellent experience. Pricing was fair, much cheaper than most other places. The receptionist Annie was very friendly, she helped us honor insurance price. Highly recommend!

Mi
Review №27

Great service and value for twice my windshield had to be replaced on my truck! Great company!

Je
Review №28

The serviceman came on time, was professional and nice. He got the job done quickly and we are so happy with this company! Thank you so much and we would definitely recommend!

Ch
Review №29

Jay came out and repaired my windshield and was on time and very professional. I was curious how they did the repair and Jay was kind enough to walk me through the process and answer my questions. He even spotted where the windshield had been replaced before and pointed out some bad items that had been done and why it shouldn’t have been done that way. I would definitely use them again!!

Ja
Review №30

Have had a few auto glasses replaced here. They do very good work and are less expensive than others!

Je
Review №31

Binswanger was on time and was great with their communications. The window repair was completed quickly and professionally.

Ro
Review №32

Came to my house and replaced my windshield without waking the kids. Polite and professional service that has a warranty. Can’t beat that!

Ka
Review №33

Very professional and prompt. Very convenient coming to where the vehicle was located.

Br
Review №34

I had a great experience using Binswanger. Michelle was super helpful working with my Fleet Company to get everything approved and scheduled. Brandon completed the work. He was super fast, personable and detail driven. I appreciate their work!

Ke
Review №35

Had two of my vehicles windows replacedZ they did an awesome job

B
Review №36

Binswanger Glass replaced my front windshield of my Chevy 2017 Volt and I had an Excellent experience from start to finish. I left a message for Trish and she called me back immediately, took my information and setup the appointment. Jay & Adam called me when on their way with an approximate arrival time and arrived on time. My Volt’s window is an advanced type install and Jay knew exactly how to replace my window and recalibrate the on-board safety and camera equipment. 5 Star service from start to finish! Thanks Trish, Jay, & Adam!

Br
Review №37

Jay from Binswanger was kind enough to come out to our house, and was even willing to work around our toddlers sleep schedule. He was super polite, got the job done in 30 mins, and did a great job. Id definitely use their company again and recommend them.

Br
Review №38

Excellent to work with and easy to get ahold of a real person without long hold times (unlike safelite), they did a great job, warranty their work and have great communication. Will 100% use again!

ja
Review №39

Service was great!

Mi
Review №40

Richard and Mike replaced a number of insulated glass units in our house. They worked well together, and cleaned up the work areas. I would highly recommend Binzwanger as the entire experience was good and it was competitively priced based on my estimates.

Al
Review №41

The guy who came out did a great job, was quick and very nice! The price was reasonable as well. Works definitely recommend!

C
Review №42

Friendly and professional service. Arrived on time and had my new windshield installed in no time. Will definitely recommend.

Du
Review №43

Special Cut Needed - We had a small circle of glass needed for one of our crane units. We took it up to be replaced and it was done within an hour. Really grateful for a local company that could help with our special request.

Ma
Review №44

Excellent. Very flexible when I had to reschedule. Very friendly installer got the job done quivkly. I havent driven since it was installed but dont except any issues. I was impressed.

Am
Review №45

We had a broken window at our house, the came out the same day I called, ordered the he glass and installed it the following week. They were VERY nice and professional. We are very pleased :-)

Ra
Review №46

Always professional.

Ch
Review №47

Jay replaced the windshield on my F150 pickup. He was very professional and did a stellar job. It’s very comforting to work with a technician with his level of expertise and knowledge. I highly recommend using Binswanger Glass and their team

Ja
Review №48

Great service . We are very satisfied

su
Review №49

Very courteous-professional—— have used them several times and always been pleased!

Ja
Review №50

Binswanger Glass installed custom cut glass in my new hutch. They did a fantastic job In a week as promised . It looks perfect.

Mo
Review №51

Good communication and quality!

St
Review №52

Great quality of work and professionalism. They delivered in under the time allotted and even rescheduled my appointment day of when I had a conflict on my side.

Ka
Review №53

Best price out of 5 or 6 different quotes for a replacement car window. They came to me, handled it quickly and professionally, and even vacuumed out the car. Great, friendly day-of service and incredibly convenient - highly recommend!

ra
Review №54

Professional, fast. Did great job. Only negative is pricey for less than 1 hour labor flat rate

Ja
Review №55

Excellent service. Tim Hand was a pleasure to deal with. Highly recommend.

La
Review №56

Very good service with minimal contact, which I needed during a busy workday. Would use again.

Ka
Review №57

I ordered a table top for my dining room table. It eas tricky but they got it right

Th
Review №58

Easy to work with. Fair price. Efficient and respectful installation.

sh
Review №59

Jay performed a mobile install at my wifes work. She was extremely happy with the work that was performed and the short time it took. The price was competitive, and they earned a loyal customer on that day.

Ke
Review №60

Excellent. Good pricing, knowledgeable staff, arrived on time. I am repeat customer.

Li
Review №61

My service was great and quick!! Would definitely recommend!!

Le
Review №62

I had my windshield replaced on my truck. The service was courteous through out from the check in to check out. The waiting area was standard with various magazines but was quite and comfortable and had a wall partially blocking the view of the counter that allowed for some privacy. The service took less time than expected or anticipated and the price was what I was told up front. I got $25 off for having it done in the shop which I was told up front.

Do
Review №63

Very helpful, but couldnt met my needs

Sc
Review №64

Jay came directly to my work and replaced a tricky front windshield into my F-150. This one has heated glass, lane departure system, you name it. Great work!

Sc
Review №65

Excellent

Al
Review №66

I have used Binswanger several times. I’m not going to say that they are the cheapest, but they have always taken good care of me. But on my most recent windshield repair, not only was I left with a leaking windshield, but I was treated rudely by Shari. The whole time I was there she complained about having to do the job of others. I also overheard her treat another customer rudely over the phone. I doubt this is the image this long time business wants to represent them. They have lost my business.

Mi
Review №67

I needed a side mirror replaced on my 2014 Mercedes. Had a few quotes from other places, between $247- 748.00. Binswanger fixed my mirror for less then $50 and it was done in 15 minuets!!!I had no idea they do this kind of work ( my husband told me about them) The shop was clean, everyone was professional and I cannot say enough good things about them!!

Ni
Review №68

Excellent Customer Service, Highly recommend! If you call to make a glass claim whether it would be for your auto or home be sure to tell your insurance company you would like to go with Binswanger and give them their specific address, otherwise they will default to some other company. To ensure you are well taken care of go through Binswanger!!

Ch
Review №69

Had a back window put in our sons car and they had it done in less than an hour!! They!! did a good job as well

jo
Review №70

Prompt, fair, and professional. A consumer couldnt ask for better.

Ed
Review №71

I have a business and an employee of mine had accidentally cracked a mirror on a repair.Called Binswanger and talked to Brittany to be told someone would get in contact with me either that evening or the next day. Already thinking it was odd no actual appointment was scheduled and they would have to call back. After no word that day I called the following day at 11 am. I talked to a different dispatcher who said after lunch I would be contacted. At 3 pm I called again to talk to Brittany again of coarse oh we will contact you shortly. Here we are 3 days after I have originally called to tell you the customer service you receive here is an F and they apparently need some training on scheduling and running a business because what they have going on now is horrible. Dont waste your time.

Mi
Review №72

They will come out and install your windows. Or you can go into the shop and have your windows put in fix your chips. They are fast and courteous. They also install Windows in your home. They can order them if they dont make them they also cut glass. They install All Glass on houses I think period doors windows

St
Review №73

Always competitive, on time and professional.

Jo
Review №74

Great company. Quality work.

Sc
Review №75

I made an appointment. They got me in on time and had my windshield chip fixed within 30 minutes. Reasonably priced, professional work.

Ke
Review №76

Top Shelf Business - I think they made a mistake & quoted too low, but still honored the quote. They were WELL under everyone elses quote even with the original invoice price. Even put my car wash and inspection stickers on the new glass. Trish & her techs were awesome.

Te
Review №77

This place is great. Quoted price was the price. Very helpful friendly people.

Br
Review №78

Very good price for replacing my back windshield. They didnt charge any extra for coming out where I was located to change it either. Also arrived early. The lady I was speaking with at the store was also very prompt and helpful.

Mi
Review №79

Binswanger replaced a rear window on my house that had lost its seal. They did a very professional job! We could not be happier with the end result saving us from replacing the entire window!

Ch
Review №80

Enjoyable place to take over their lobby to work remotely while my truck window was being replaced.

Ja
Review №81

Friendly installer, professional and quick!

ca
Review №82

Called in the morning and they were able to come out in the afternoon to replace car window that was broken due to vandalism. The service was great. I would recommend to anyone.

Te
Review №83

Quick and reasonably priced.

J
Review №84

Scheduled an appointment a week in advance and when we showed up to drop off our vehicle they told us that they had cancelled our appointment and it would have to be resceduled. Didn’t attempt to notify us in anyway before we arrived.

Ru
Review №85

Fast and professional

Ti
Review №86

Did a great job

Ch
Review №87

Recently had my car broken into thru drivers window. Guys at binswanger didnt jus replace my window in under 45 minutes, they also cleaned out every speck of glass in sight. Felt like driving in a new car. Reasonable price too.

Sc
Review №88

I went in to have a chip in my windshield fixed and they were super nice and got me in and out in no time for less money than I expected.

Lo
Review №89

Pleasant polite gentleman

Ra
Review №90

Great service, great work at a good price

Ka
Review №91

We had to have the windshield on our motorhome replaced. The staff at Binswanger took care of us promptly and everyone was very pleasant.

Jo
Review №92

Wonderful 😊

Er
Review №93

Helpful and customer service oriented staff

Ri
Review №94

Quick service

Pa
Review №95

Very good 👍

Fr
Review №96

Been in business for years

Information
9 Photos
96 Comments
4.7 Rating
  • Address:1530 East 23rd St S, Independence, MO 64055, United States
  • Site:https://binswangerglass.com/
  • Phone:+1 816-252-3888
Categories
  • Auto glass shop
  • Glass & mirror shop
  • Glass merchant
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Similar organizations