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AutoZip
928 N Main St, Independence, MO 64050, United States
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AutoZip
Comments
Ra
Review №1

I am completely disappointed in this place, so I do not recommend it to anyone, I talked to a very unpleasant guy and bad attitude without want to sell. I asked him about a truck about the rust he had and he playing dumb he told me no I knew what was rusty by telling me it was an 11-year-old truck and it wasnt perfect as if I didnt know the age of the truck and thats why I wanted to negotiate the price because obviously I wasnt going to pay $ 19,000 for a rusty truck and imperfect ridiculous prices I do not know how it is that with those prices and attitudes they are dedicated to selling cars they should take classes on how to treat customers of course they would never buy a vehicle in that place.

ju
Review №2

Very rude people lied twice in one minute of talking to them one said Carfax was clean no wrecks then when I saw a repaint on back quarter different sales man said Id have a wreck said hed been driving it for 200 miles even though the rotors rusted over stat with two lies your a liar he will have some comeback like he does for all bad reviews and did offer him 12000 cash for a car he had on Facebook For 11999 so no credit problem here they are just rude and liars all good reviews from there friends and family

Ji
Review №3

The most awesome experience I’ve had from a car lot. The owners were amazing and I’d recommend them to go and get a car from them. The fast in and out of signing paperwork and communication!

Le
Review №4

Really awesome people to work with! Great lenders! Low price on great vehicles! Will definitely buy from again!

Lo
Review №5

Came here recently looking to purchase a car. They came right out to greet me when I pulled up. This dealership is the first to make me feel welcomed. They actually cared about my needs and got me a car I was looking for. Highly recommend this place.

Ma
Review №6

I have bought 2 vehicles from AutoZip in the last year..Great people and honest..Now I call the owner a few times a week he has become a good friend..They only keep quality autos 🚘...

Br
Review №7

Codi & Alejandra went the extra mile to get my fiancé and I into the vehicle we wanted!!! We appreciate them very much!

Fe
Review №8

I went to the lot on 24 hwy just to look and was not treated nicely. I would never recommend. The Guy did not explore options just acted as if you was a know it all. Be very careful when dealing with this place. If they are not nice before you buy, I could only imagine how one would be treated after. Dont waist time here.I appreciate your response for legal purpose. This is slander and untrue information. Because you are very unprofessional (as it can been seen here), I walked away. I am now in a 2015 SUV not an over priced 2013 SUV. You have never seen my credit to speak on it and especially in a public forum. Your just a rude, untrustworthy, slandering salesman.

Jo
Review №9

The owners worked with my son to find the perfect car. 6 months so far

Do
Review №10

Friendly, helpful, great selection of cars and below market value!!! Would definitely recommend!!

An
Review №11

He didn’t want to negotiate from price he raised the car to he was mad when he got caught in a lie then turned service down because we caught him in lies and he get mad

Tr
Review №12

The buying process was very smooth and they communicated well. The real customer service came about a month later, after my vehicle was stolen(no fault of theirs obviously), they were very prompt in getting me any information I needed for police reports and insurance even well after our transaction was done. They were very concerned for me as a person and buyer. I would 100% use them again for any used car needs.

Ca
Review №13

Im very pleased with my car, Good customer satisfaction was met and Alondra was very nice and explained everything. Friendly

Ti
Review №14

Very friendly and very helpful.

To
Review №15

Just bought our 2nd car from now that my daughter is driving I gave her my Impala that we bought from them a few years ago. I highly recommend Autozip my first car was cash and we used bank for this one both times Cord and his wife made it easy. Good prices too

Se
Review №16

The owners are so nice, knowledgeable, and accommodating! Very pleasant to deal with.

Ma
Review №17

Very good, nice people!

UA
Review №18

I have dealt with this dealer a couple times and have to say great to work with. Went above and beyond to get my loans done quickly and had no issues. Love the car selection.

br
Review №19

This man did a great job at getting us financed and at a price we could afford.. he keeps an excellent selection and good range of prices to fit the purchaser.. also had warranties that are purchasable for a reasonable price for piece of mind when buying a used vehicle.. I highly recommend!!Thanks cord!!

Je
Review №20

Awesome customer service!! They worked with me and made sure I was able to drive home with a car. They had a great selection to choose from also!

Ki
Review №21

Bought a vehicle & 5 miles after I paid for it I started having trouble

Co
Review №22

I have now purchased 3 great running cars from this family run business over the years. They have always been honest, fair priced and not pushy! They make purchasing stress free!

Na
Review №23

I am so very upset I spent all day trying to get a vehicle and just to be lied to the entire day. Had been told a different price all day today then they wanted to add an extra $1000 to the deposit that we agreed to go on. On top of that watch what you sign because if you try to correct them in their contracts they will start adding these fees. When we sat down and did the math they added on an additional $6000 with out having an explanation as to why that our interest was about 25% and that would only have been an addition $4000 in interest and we were fine With that. No they added on about $10000 in interest for a longer term than what you are supposed to pay I pointed it out to them and once again really had no explanation as to why the high fees were there. I just would not trust it and pay attention to what you sign before you sign it

Di
Review №24

I had a great experience buying a truck here! Honestly I came expecting to get turned down like I had at other dealerships over past 2 weeks. They got me bank financing on the EXACT truck I wanted and whole visit was really quick. I can’t recommend Cord and Alondra enough!

Ar
Review №25

High cash pricing. Pass.

Br
Review №26

Great place to buy a car! The owners are personable and go above and beyond. Highly recommend and will send Family and friends there to buy a vehicle. Awesome experience!

CJ
Review №27

Northland Auto did everything they could to get me the deal I needed! Very fast process and their cars are priced to sell, I couldnt be more happy with this car buying experience. Cord is a good man, I would do business again!

to
Review №28

Had a great first car buying experience here. Super friendly and helpful staff, they made the process super easy. Highly recommend!

Sp
Review №29

I am 100% disabled veteran and receive SSDI (social security disability). I was asked by the secretary and the manager where my income came from. I told them and it did not feel like either one believed me at all. I have award letters to prove income but they never asked for those. They had their minds made up I guess. I DO NOT RECOMMEND THIS DEALER TO VETERANS OR PATRIOTS! was pre approved through a lender on cargurus for a vehicle here. Upon test drive it was noted the DVD players (in dash and the two rear drop downs) did not work. We gave dealer time to work on the problem and were told the next day it was not fixed. We agree on a $500 price reduction because of the issue. I submitted the information for final financing approval and was asked to provide proof of completed 341 meeting. I provided the proof and then was told by Cord that Westlake said it was too complicated and they could not help us. I called Westlake and found out that was a lie and nobody knows why Auto Zip backed out of the deal I was approved for through the lender. All the time we spent at the dealer and away from work cost us more than time, it cost our family money. I feel this dealer is dishonest at best.

Ch
Review №30

I have to say cord is awesome! He helped me when EVERYBODY else turned me down because I had bad credit. He fought with lenders to get me approved and I really appreciate that. So if your looking for a guy that will fight to get you approved, Cord is your go to guy!Thanks Cord !Che ‘

Ma
Review №31

Cord was extremely easy and fair to work with. We were looking to trade my regular cab truck for something with four doors. He had the perfect truck, and worked with me on the trade. Thanks!

Br
Review №32

Car dealers that are actually honest and fair are hard to find. Can’t go wrong purchasing from this family owned business.

I'
Review №33

Brings good work into the shop! Nice guy and works with ya as much as he can

Sa
Review №34

Great service ! Found this place on car gurus- spoke with Cord over the phone and met in person two days later. He was extremely friendly, personable and honest. Gave us a full list of everything that had been worked on with car and answered all of our questions honestly and to the point. Typical car salesmem often try to push or hustle their customers in order to close the sale; never did I once feel like that was done to me. It was truly a pleasure doing business with this establishment. Theyre also military friendly as well. If you are in the market for a good pre -owned than look no further than Northland Auto Outlet !

Ca
Review №35

Had a great experience buying a car here. Cord was very pleasant to work with and straight forward about the process !

Al
Review №36

I was looking for an SUV and I was able to trade in my car to them and they got me into something I really love! Northland Auto Outlet was very easy to work with and made my car shopping a super easy experience.

Br
Review №37

Filled out an app. Had a lady call me and said she would be intouch. Lol. No call back. People like us come to you guys because we know our credit isnt the best. We know we getting screwed. Least you could do is respect that we have bad credit and are trying to find a vechile that we can afford and move on. She tried telling me i needed to put down a 3,000 down payment on a 7,000 suv. If i had 3,000 cash i would go buy a car for cash. Have no problem with a 1,000 down but 3k come on. Very bad business

br
Review №38

Them people at Northland Auto are the best they got me a truck with bank finaced with little money down when nobody else would even work with me ans my credit and i wasnt there all day negotiating with them they took real good care of me and i will go back when im ready to buy another truck

To
Review №39

Great family operated business.

mi
Review №40

This was by far the best used car buying experience I’ve ever had.

jo
Review №41

Wouldnt recommend very rude people bad business !!!

ro
Review №42

Crazy management here waste your time 👎 posted a job for detailing cars applied to waste time and money

Ra
Review №43

Worked with this business numerous times. Very inviting and professional.

Ch
Review №44

Cord is very professional, helped me out alot!

Je
Review №45

Great experience, great owners! A+++++++

Information
89 Photos
45 Comments
4.3 Rating
  • Address:928 N Main St, Independence, MO 64050, United States
  • Site:http://autozipkc.com/
  • Phone:+1 816-982-9717
Categories
  • Auto body shop
  • Used car dealer
  • Car dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Highlights
  • Women-Led:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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