user
McDonald Auto Body Inc
12100 E US Hwy 40, Independence, MO 64055, United States
Appearance
McDonald Auto Body Inc
Comments
J
Review №1

Company quoted 3-5 days, then took 9 to repair getting hit on the driver’s side rear. Upon receiving the car back I noticed 2 issues, a gap around 1 of the tail lights and a gap in the bumper fitment. I went back to show them the problems and they first tried to blame a previous accident (which was on the front passenger side) and I didn’t have the issues before this accident. After insisting this should have been fixed back to factory standards, they said I could return the car to them “next week sometime” but wouldn’t provide a new time frame to fix the problems that should have been done right the first time and wouldn’t address my need for a vehicle during whatever time they were going to take. Don’t waste your time or money here. Use Cable-Dahmer right up the street, they are cheaper, better at communicating and are miles ahead when it comes to quality work.

W3
Review №2

Highly recommend! My car was hit by a large grocery cart leaving a huge dent in the passenger door. McDonald’s did a fantastic job on the repair and detailed my car! Took it in thanksgiving week and had it back by Wednesday. The entire experience was fast and easy. I’m very happy and satisfied with their work! Very nice and professional staff as well.

Ca
Review №3

Did a terrific job front bumper looks brand new 0 issues. Great people!

Li
Review №4

Can I just say...AWESOME!!! Dan, his wife and crew at McDonald Auto Body Inc will give you your vehicle back as if it were brand new! On time, courteous customer service!

Ry
Review №5

The repair work was excellent quality and was completed faster than than anticipated. Everyone I dealt with there was very pleasant and helpful. If I ever need body work on a car again, I would definitely use McDonald Auto Body.

Am
Review №6

I took my car to MacDonald Auto Body after being hit on the front passenger side. They were terrific to work with. Since this was my first time dealing with an accident and insurance and everything I had a lot of questions and they were great through the process! They had experience working with insurances and got the estimate to the adjuster the same day as the accident! Once the estimate was approved they had the car repaired, which involved order body parts, painting, and a lot of stuff im sure I dont know about in less than a week!

Jo
Review №7

I’ve used McDonald for over 25 years Dan and his staff and amazing craftsmen and are outstanding. They are a very honest and accommodating and meet their deadlines. When ever I have picked up my vehicles they looked show room new and were not only washed but detailed. Appraisers and insurance agents speak very highly of Dan and his business. I highly recommend McDonald Auto Body.

Ke
Review №8

Im 65. Ive been in a couple of body shops in my day, lets say. Their work is beyond what I was expecting. They are as nice as they are as craftsmen. Very highly recommended. I cant say enough about how nice this establishment is. I know I will be back.

Li
Review №9

This business knows the way to have some happy customers. It is so nice for people to care about the quality of their work. They go the extra mile! Thank you!

Mi
Review №10

I have been doing business with them for over 30 years. I wouldn’t think of trusting my car with anyone else!

La
Review №11

Very nice and clean auto body repair shop! Owner on site every day! My auto insurance agent, Wayne Retherford, advised me to go to McDonald Auto Body which I have several times when needed! Wayne was not only my car insurance agent--he was a good, fair and kind man. Thank you Wayne and McDonald Auto Body!

La
Review №12

When I got in my car accident- they immediately took my car in and gave me a time estimate, when in reality took way less time then they gave me AND they even cleaned my car inside and outside! Loved them! They were amazing!!

Ke
Review №13

Had to get my trunk repaired because it was smashed in. They got it fixed beautifully.

Mo
Review №14

I needed an estimate on body work. Called ahead and got in same day. The two people at the desk were friendly and quick. Got my estimate, on a scratch-nothing big, in minutes. 15 minutes in and out on a Monday afternoon.Be aware that they have painted the building and got me signs so the Google pictures are incorrect! I missed the building at first.

Je
Review №15

This autobody shop does better work than anywhere else Ive gone! Works closely with your insurance company insuring if the work costs more than the insurance companys estimate the additional amount is forwarded on to the shop without any hassles. This place even details your car as an additional courtesy before its return! Why go elsewhere!?

Ba
Review №16

Took the wifes car in for repairs after it was in a minor fender bender. They got the repairs done quick and its turned out great. Will be coming back here next time I need some paint and body work

Ro
Review №17

My wife was hit in the side and the left front corner was pretty bad. We took it here it looks better then new. If you want quality work, this is the place to take your vehicle!

no
Review №18

Very helpful

Mi
Review №19

Worst customer service. Dont go there.They could care less about your schedule or needs hey dont even seem to care about their customers at all.The office lady acts like customers should feel privileged if we are allowed to use their services.Website says you can drop your car off, but she says thats not what that means.I dropped my car off on a Monday evening, i called Tuesday to let them know what i needed, a simple quote for repairs that i was without a car and trying to get it fixed as soon as possible.. She said we are booked up today but we will try to get you in. I called Tuesday evening and she said it didnt happen but maybe tomorrow.Called wed, and still havent done anything. so i am more than frustrated.I ask her whats going on and she says well even if we get you a quote, we are booked up until Feb for repairs.Apparently she didnt think this was pertinent information to share with me the day before so i didnt waste two days trying to find someone to repair it.She says one thing and after i question it she changes her story saying thats not what i told you.I asked to speak with someone else, and she gave me the run around talking about how shes taken care of everything i needed, despite everything she told me being otherwise.

Ma
Review №20

Great service and they do a quality job.

Ti
Review №21

Dan and his team are extremely nice. They will work with your insurance to get your car fixed too. Whether it is a minor ding, or a collision, they can get you fixed right.

An
Review №22

Car was fixed perfect!

sh
Review №23

Dont waste yall time or money they tried to screw me over and my friend said she has known them for years and they are a scam.

Ma
Review №24

Used their service a couple of times in the past. Friendly quick service every time

pa
Review №25

Great people, and great communication

Ri
Review №26

Real good group of guys that also do great work for reasonable prices

Jo
Review №27

Very disappointed in their responsiveness and customer service

Ca
Review №28

Very disappointing body shop experience.

am
Review №29

Garbage

Information
23 Photos
29 Comments
4.3 Rating
  • Address:12100 E US Hwy 40, Independence, MO 64055, United States
  • Phone:+1 816-356-8862
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations