user
Ashly Fine Rugs
4222 Richmond Ave, Houston, TX 77027, United States
Appearance
Ashly Fine Rugs
Comments
Ka
Review №1

I was very happy with my rug purchase. Very friendly staff, not pushy at all. They brought 4 different rugs to my home, so I could choose which one I liked the most for my bedroom. They installed the rug for me, they did an excellent job.Alex and Helena were wonderful.

Sa
Review №2

Really amazing place that will take care of you and your rugs! They are knowledgeable, kind, and trustworthy. They communicate often, and I will truly never go anywhere else. My family and I have now taken about a dozen rugs there!

Wi
Review №3

I recently asked Ashly Fine Rugs to clean three large rugs which we have owned for 35 years.To say the least the rugs were not in good shape, two of the rugs, a large room sized silk rug and a smaller wool rug had a number of spots we had not been able to remove.Ashly picked up the rugs timely and returned them timely.All three of the rugs looked like new, spots gone.I would have no issue with recommending this firm to my friends and family without reservation.They are the top of the market in price, but worth it.Quality for a quality price, but it is worth it.

Mi
Review №4

I have been a customer for many many years at Ashly Rugs. What has always impressed me is the insight the owner, Alex, has with finding the right rug to go with the design of a room. Also, I only trust them with cleaning and repairing of my rugs. Thanks for all your help over the years.

So
Review №5

I did a search on the web for a fine carpet cleaning service and I came accross Alex and his lovely wife Helena, a wonderful professional couple. I conversed with them by email and Alex responded very quickly everytime. I fined out they knew the requirements for cleaning and taking care of my aerloom silk and wool carpet. We agreed on the price and the turnaround time and scheduled the drop of that saved me a bundle on the total cost. Upon arrival at the shop Alex electronically scaned the carpet for hidden stains that were not visible to the eye. They also trimed and evened out the fringes that was icing on the cake. Their prices were very reasonable and their attitude and deminor was professional yet very friendly. I feel that I not just found a carpet cleaning service for life but I made a friendship that will also lasts for life. Their warmth and kindness assured me that my precious carpet was in good hands.

Ei
Review №6

Alex and his team have been phenomenal during a very difficult time after my home and contents were damaged. They treated me like family, took a personal interest, and made the impossible happen. Immediate pickup, speedy job, and very reasonable! If I could give more than 5 stars, I would! A+

Br
Review №7

Very happy with the cleaning and repair services at Ashly! We have nice rugs that we obtained overseas and needed the care and attention that we had there for them. The repairs done were wonderful. One piece had to be redone and they did so without hesitation. If you have rugs that need extra attention, don’t hesitate to bring them to Ashly, wonderful people!!

Co
Review №8

Helena was such a pleasure to work with! I am in Dallas and she was able to take the things I wanted in a rug and provide a virtual tour of options for me to choose from. I am beyond pleased with my purchase and the quality of the products they provide. My rug arrived the following day within the window provide as well! Thank you so much for your professionalism during this whole process of adding beauty to my new home.

Ma
Review №9

Had a great experience at Ashly Rugs. I recently had them clean one of my rugs and also bought a new one for my entry. They have great service and beautiful rugs.

Li
Review №10

Ashly does an excellent job of cleaning rugs. I was dog sitting for a weekend and the pup had several accidents on two of my long hall wall rugs. One is about 15’ long and the other is about 20’ long. I was concerned that the doggie accidents were going to stain my rugs for good but Ashly got them out! They were returned me smelling super clean. Very happy with their service. This is the second time they’ve cleaned dog accidents from my rugs.

Sh
Review №11

Alex and Helena have been providing me with the most excellent cleaning services for my fine rugs over the past 6 years. We have had everything from red wine to cat related issues. They have always come through and returned my rugs fresh and clean. Dont hesitate to call them when you havea rug that needs cleaning.

H&
Review №12

Helena and Alex are amazing people.to begin with. The fabulous job they did restoring our 20 year old rug was superb. I wouldnt trust my most precious items to other company other than Ashly fine rugs. They are very professional and also easy to deal with. They picked up and delivered our rug after repair even washed it and now looks so amazing. Thank you guys for the quality of work you do. You have a customer for life

Ka
Review №13

This is a family owned business and they are amazing. The store is beautiful and they have a huge selection of superior rugs. The service for rug cleaning, repair and restoration is first rate and well priced. I wont trust my rugs to anyone but Ashly Fine Rugs.

Pa
Review №14

I researched a lot of companies before I chose Ashly Fine Rugs and I couldnt have been more pleased. Not only did the do a fantastic job but they worked around my personal situation. Persian and Oriental rugs are expensive and if you want to take care of them properly dont take them to anyone else. These folks know what they are doing!

Ma
Review №15

I really like to do business with small business owners, and they have to be positive happy people too. Thats what you will find at Ashley Fine Rugs. Positive owners bring in positive people PLUS their selection of beautiful rugs is amazing! I couldnt pick just one. This is where I can take them to be cleaned too. Perfect!

Ei
Review №16

First class experience - highly recommend! Alex and team are phenomenal!

Ri
Review №17

We have had several rugs professionally cleaned with the good people at Ashly and love their attention to detail along with recommendations to enhance the way the rugs lay and beauty.

Le
Review №18

I love the rugs I bought at Ashley’s Fine Rugs! Great quality and great service. I only let Ashley’s clean my rugs, too. They return looking better than new!

Ja
Review №19

I have had a beautiful hand woven Persian rug for many years, and never had it professionally cleaned before (just spot cleaning/vacuuming) and I decided it was time to get it done. I was so pleased with the results of the cleaning. The rug looks like it did 20 years ago and they even helped me sort out some ways to make sure the rug stays looking great for many more years. I am very satisfied with Ashly Rugs!

Se
Review №20

Excellent service, great products at unbeatable price

Je
Review №21

I have worked with this company several times over the years. They have cared for my rugs as if they were their own. Its such a niche industry so its very comforting to work with the owners, Abbas and Helena, knowing that their knowledge regarding rugs, whether cleaning or sourcing just the right rug for your home, will be right every time. Thanks Helena!

ja
Review №22

I have taken numerous fine rugs to Ashly’s that have been in our family for many years for repair & cleaning. Ashly personnel are extremely knowledgeable about fine rugs, they do an amazing job bringing the rugs back to their beauty, I absolutely recommend them for rug care and their fine collection of rugs for sale. I have purchased rugs from Ashly and am very happy with my purchases!

Ke
Review №23

There is no one better at cleaning and preserving your fine rugs. We have several that have been taking care of by Ashly, as we have dogs, so as much as we love our rugs we love our dog that love our rugs. If you have fine rugs like ourselves there is no one better at cleaning and preserving.On another hand, as we love the art of rugs, there is no place better than Ashley to come and find your art piece rug, there new location is 100 times better than there previous location, great central location, more importantly Helen or Alex can guide you through 100 fine beautiful rugs, to find the perfect piece, it’s art!

do
Review №24

Ashly’s is amazing at cleaning and enhancing fine rugs. I would highly recommend using them to take care of your investment. Also check out their showroom.

Li
Review №25

I shopped around and am so glad I went with Ashly fine rugs for my rug cleaning. EXCELLENT customer service. Fast pick-up, quick turnaround, and wonderful job done on my rug. It looks brand new! I will be a customer for life! Thank you!

Ka
Review №26

Ashly came to our home, moved the furniture, retrieved the rug, cleaned it, brought it back, and put the furniture back. Five star service. They cleaned the rug beautifully. Their employees were polite and friendly. I highly recommend them!

Da
Review №27

Great work cleaning our rug after our ceiling collapsed with water from the ac drip and got all that wet gypsum and pink insulation. Didnt buy a rug, but the selection is incredible there and such beautiful classic rugs. Very helpful and friendly.

Ca
Review №28

I highly recommend Ashley Fine Rugs if you are looking for something unique or customized. They have a beautiful selection and are so nice to get you what you are wanting. Family owned business and great people to know.

Ma
Review №29

Ashly Fine Rugs did a great job in getting out rather tough stains in our very large family room rug. They were also able to do the job in a good time frame and were very professional with the delivery and setup.Will always use them for our finer rugs.

je
Review №30

I have been a customer of Ashly Rugs for many years. I have purchased rugs from Ashly and also used their cleaning and restoration services. They are easy to work with, price their rugs and cleaning services fairly, and are always focused on customer satisfaction. Whether I speak to Alex or Helena in person or on the phone, I feel like family when shopping with Ashly Fine Rugs.

Fi
Review №31

Great and thorough work results in a clean rug! Reasonable prices and attentive customer service.

Ja
Review №32

Ashley Fine Rugs came to my home, moved furniture, took my expensive Oushak rugs and made them beautiful and clean again! What’s cooler is the company is owned and operated by family and they make you feel like a part of it. Five star service all the way!

Su
Review №33

Good, honest people who know their rugs! Highly recommend! They repaired and cleaned a beautiful rug we purchased from them 8 years ago - like magic.

Ka
Review №34

Haven’t been to the new location but Abbas snd Helena are wonderful. They have a great selection of antique and new rugs. Abbas’ family has been in the rug business for over 50 years.They do a great job of cleaning snd repairing too!!

Sh
Review №35

I love the personal service that Ashley Fine Rugs gives to their customers ! It’s a family owned business that’s not only dedicated to top quality in their rugs but also understanding your design needs. I would definitely use their services again!

Ci
Review №36

Fantastic selection and very knowledgeable on the history and styles of Persian carpets. I love the rugs Ive purchased from Ashley Fine Rugs and also use their service to get all my handmade carpets cleaned and repaired.

Ri
Review №37

Ashly Rugs has the finest selection of handmade rugs and superior customer service. They went above and beyond to help us select the rugs for our home. Thank you Alex and Helena.

cr
Review №38

The store is immaculate, customer service is amazing, and the quality is unsurpassed. You will not be disappointed.

Me
Review №39

Customer service was excellent and Alex and Helena were great. Would definitely recommend for any rug services!

Ke
Review №40

I bought a hand tied rug at a resale shop that was stained. We sent it to Ashly Rugs to cleaned. When we got it back, it looked brand new. They were also very patient about delivery after the BIG FREEZE! Thank you!

Ro
Review №41

This business is beyond beautiful, and the staff is exceptional. Beware, you will want to buy everything!

An
Review №42

Very knowledgeable and expert service.

Na
Review №43

Beautiful selection of fine area rugs Houston Texas

Information
100 Photos
43 Comments
4 Rating
  • Address:4222 Richmond Ave, Houston, TX 77027, United States
  • Site:http://ashlyrugs.com/
  • Phone:+1 713-426-5454
Categories
  • Carpet store
  • Carpet cleaning service
  • Carpet manufacturer
  • Rug store
  • Fire damage restoration service
  • Oriental rug store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:Closed
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations