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G MOTORS
4430 Cypress Creek Pkwy, Houston, TX 77068, United States
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G MOTORS
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Bi
Review №1

Very friendly dealership… Adrian helped me out with finalizing my purchase.. very pleasant experience will do business with Adrian again…if you’re in the market for a truck plz stop by and ask for Adrian💯

Ke
Review №2

This is my truck that I purchased from GMotors I have added a few extras to it and some minor repairs but all in all I got this truck for like half price I’m very pleased with the truck and the service from these folks. I flew all the way from Alabama just to purchase this truck hey guy’s the truck looks different now don’t it

Ch
Review №3

It was great, wajd was very helpful I recommend you guys to come out here and buy for her and I love the truck

Ch
Review №4

Adrian and Wajd both was wonderful and we had an good experience. After going to 8 different dealership and having my credit pulled at least 30 times, they was honest, up front and ran my credit once. No bs they will get you in a vehicle

Mo
Review №5

Wajd made the truck buying experience smooth and delightful. I will definitely be back for my next purchase! Thank you Gaby!

di
Review №6

Honestly, good trucks some not all. The customer service although not good. Had to look by myself, couldn’t even assist me with checking were we stood to buy the truck. honestly they just expect you to hand some money take the truck and you deal w the paperwork. I’ve gotten WAY BETTER customer service. Looks like all they want is your money, don’t even care what you are interested in looking for. Don’t waste your time there’s so much better out there not the only dealer.

Jo
Review №7

Had kind of a bad experience, but I guess part of buying online is part of the problem. Bought a 2013 Chevy Tahoe from GMotors, drove 6 hours to pick up this vehicle and the engine had problems aside from the transmission. The vehicle kept giving warning lights (stability traction and engine light) Luckily for us they had a 2014 Tahoe, and were willing to negotiate to take it instead. The salesman are not involved enough with the vehicles they are selling, if the salesman had just gone to start the vehicle he would have known that the engine and transmission had problems. I did give this advice to the manager about the salesman being more involved with the vehicles, he said he would consider it. After the sale, the salesman didn’t even thank us for the business. (The 1st picture is the one we were supposed to pick up, the second one is the one we negotiated to pick up.)

Ba
Review №8

Adrian (Finance manager) Mark (Car Salesman) took very great care of me! And I left rollin something I love! Thank you for having a great and team of professionals that actually care about and for the customer. What an experience!I will be making referral to friends and family alike. Thanks again.

Ga
Review №9

The Guys at G Motors were Great. The salesman Rueben is friendly and professional. I shopped online then flew in from out of state and buying my vehicle was made easy by the G motors company. Dreams become a Reality at G motors!

Le
Review №10

Literally in the middle of filing a legal complaint because for some reason it’s been over 2 months and the title work for the truck I purchased still has not been done. And even after calling for a new temp tag I have not been given one and am now driving around illegally with an unregistered vehicle.( Florida DMVs reopened in 2020 so don’t make that excuse) this is really disappointing because overall the customer service was great when purchasing the vehicle, but the second I walked out the door it was like I don’t exist anymore, the truck had bad batteries when I arrived and then come to find out also had an alignment issue as well as a leak from the transmission which cost me nearly $2000 to fix. Also other engine modifications were done to the vehicle that were not disclosed as well . I drove 4 hours to make the trade for this truck and if title work is not completed within reasonable time I will drive 4 hours back to trade it back in for my original truck in accordance with state and federal laws because this is ridiculous.

Ma
Review №11

Wajd allowed me to take an extended test drive because I flew in from out of state to buy a truck. Both she and Adrien followed up on everything we had discussed over the phone. I have a 1K mile drive back home but I’m leaving happy!

Br
Review №12

Found a truck I was interested in on their website. Gave them a call at about 11am and asked them if they could finance the truck even with high miles. They said yes, so I filled out the loan application. They said it would take about an hour for it to process. 4 hours later I called back and the loan still hadn’t processed. The gentlemen also told me another sales associate would be working with me. Okay. Got an email from the other sales associate about two hours later so I gave him a call. He didn’t know I even submitted a loan application. He also told me the truck was missing the driver’s seat, even though it was in all of the pictures. I wish I knew that the first time I called, that seems important. He also told me they wouldn’t accept my trade site unseen because it has a lot of miles. It has a lot of miles, but no other dealership has flat out refused it. He took down my phone number and said he’d give me a call back. The dealership is closed now, and I never heard back. I’ll take my business elsewhere.

Si
Review №13

My service today with Adrian was great. The process started on the phone, 45 mins later I was approved and the vehicle was transported from their other lot.Great experience

Sh
Review №14

BUYER BEWARE* I do not recommend this business to anyone. They have done nothing but lie and have been very difficult from the very beginning. I purchased a vehicle in January 2021 and it is now May 2021 and I am on my second set of paper plates that will expire in four days they will not return any of my phone calls to give me yet a third set of paper plates. And have not even submitted my paperwork to get my permanent plates in. They keep giving me the run around. I paid cash for this vehicle in January. The paperwork for my tags and plates should have been submitted by now. Not to mention once we drove 4 hours to pick the vehicle up the price shot up $2k but we went ahead with the purchase since we had already driven all that way. They were banking on that I guess.****Update— and after reading everyone else’s reviews it seem they have a trend for not answering or returning calls and being extremely shady. And when they are confronted about an obvious issue they claim to have no idea what you’re talking about. I will not recommend this business to anyone. I wish I would have picked up on all of the red flags prior to purchase!At this point I just want my permanent tags so I can be done with this place!!

ro
Review №15

Just bought a car.Happy with that car so far. We were told we would have our car detailed when we came back to pick it up and also that they would at least fill it up to half the tank and none was done.Seems like the car was n just scrubbed here and there but not detailed.

Do
Review №16

Sale lady was Wajd and made buying a car so easy and I would recommend her to everyone!!!Thanks for making buying a car so easy

Mi
Review №17

Wajd was very helpful and friendly she was amazing good service will come back

Ma
Review №18

Sold a vehicle out from under me, said theyre sales person would be contacting me via txt and never did, and finally said they were going to send me other options available since the Truck i wanted sold. Was planning a 2 hour trip to pick this truck up, boy am I glad I didnt. Follow through at G motors is pretty terrible and makes me question the integrity of the vehicles theyre selling. Maybe a blessing in disguise

Gr
Review №19

Good customer service and I was helping right away I hope get truck I want and would recommend to anyone that wants a car or turck

Ch
Review №20

I would not buy anything from this dealership. Purchased my truck two months and told them to mail me my plates as I had driven out of town to pick up the truck. Ben sarcastically says my plates are in at the dealership and did I pay for postage? When I clearly asked for my plates to be shipped to my address!! A lot of lemons on their lots. I will be filing a dealer complaint avoid this place like Covid-19! Entire sales process was a joke as well as them trying to sell you an extended used car warranty that’s good for nothing. Go somewhere else to get a vehicle. If you have a trade in that’s not paid off goodluck. It took them over 30 days to complete the payoff with my previous loan provider.

da
Review №21

Great customer service quick with getting my truck repaired adrian gave me the best service possible hell make sure u drive off in a car no matter ur credit

So
Review №22

If you would like good service in the financial department ask for adrian he is a very excellent in doing his job so if you need a car are truck see him for your financial nee

Ne
Review №23

Wajd and Gabby was super, beautiful and helpful and I would refer her to anyone in the world

Ca
Review №24

Great services from.adrian and Ruben, Adrian got me approved on a 3500 even thou my credit is not the best ! Thanks guys

UJ
Review №25

Adrian had customer service. Told him what I had and was working with and they made it happen. I would recommend this place.

Za
Review №26

Saw a vehicle I was interested in online but was hesitant to go and test drive the vehicle due to reading reviews that were not so great. They told me the vehicle was detailed before the test drive. There was trash in the back bed of the vehicle and the center console looked like someone had caked mud on the inside. The smell was also pretty terrible. Upon getting up closer to the vehicle there was numerous blemishes that are not visible in the pictures online. Tailight was out, tailgate did not open, work tons of dents and scratches. I gave it a pass on some of the blemishes because it was obviously a work truck at one point. When test driving the truck it shook every time I came to a stop, the check engine light went on, tire pressure light, and the it slipped around turns. Some of these issues I feel should be rectified before someone test drives the vehicle, others ill give a pass considering its a used vehicle. As soon as I told the sales woman I was not interested she became short with me and mildly upset. The thing that bothered me was that she wore her airpod the entire time and could not answer a single question about the truck. I did not find this professional. Im glad I chose not to go through with getting the truck and went to another dealership with my business. Make sure you do your research before coming here. I would NOT recommend this dealership.

Je
Review №27

Great service getting my next car there.. more discount.. great people thanks ruben and adrian

co
Review №28

Horrible company, decided to buy a car from them and have it shipped to me good communication before they got the check from me then after that been a pain, I have been hounding them about my 1000.00 deposit that is refundable once they got the check in full and all theyre doing is giving me the run around my car never made it to my house had to get dropped off at ford, ford has had it for over 2 weeks and theyre telling me exhaust manifold is warped and studs are broken causing the vehicle to throw tons of codes and putting the vehicle in limp mode, they want 4000.00 to 5000.00 to repair, the engine code had to of been cleared by dealer with the damage the vehicle has, the vehicle was also advertised at 46999.00 once i got their cost it was 48500.00 no where did it say a my cash buy until he sent papers, I still dont have my car at home and I still dont have a refunded deposit. Update im about 11k in had to pull complete exhaust system and replace, spark plugs in car were not ment for the car, transmission needed work, (throw out bearing) who ever owned the car didnt do aftermarket upgrades right no tune when needed caused a ton of problems, there is no way the dealer didnt know that this car was throwing codes... i have also still not gotten any paperwork for licensing and registration, dmv has no info bank has no info, msged dealer they said 2 weeks it now been 2 weeks still nothing. They did do a refund on deposit that was one to two days after I left the original review showing the date of refund, when I was told multiple times it was sent, why lie about when you send a deposit???

Mi
Review №29

Called three times and communicated by email about one specific vehicle. No one bothered to mention that if you buy certain vehicles there they have to be financed through a specific bank. I showed up with cash in hand and had to leave empty handed. This place is a trap for high interest financing.Update: Wow. Complete lies on the reply. Even more reason to avoid this shady operation.

Ra
Review №30

Good dealership with quality inventory ask for John to work on financing however when you negotiate make sure you get it in writing and a jump on it if you’re able to work a deal as they will sell the vehicle to the next person with an approved application. But overall a great place to shop

Ea
Review №31

The 2 guys I talked to were Gaby and Ruben. The customer service was great and they kept their promises which is very hard to find now a days. If there is something wrong they did an excellent job at communicating to get to a solution. Overall I’m happy with my experience. God Bless.

ge
Review №32

Be careful buying here, I made a mistake of trusting the dealer and now I have a $2900 dollar bill to rebuild my rear end after 3 weeks of purchasing a 28k truck.They make you sign a paper saying as is so you can’t go back to them.

Ro
Review №33

Adrian and Ruben were great, they helped me find the right price for a vehicle. Reccomended.

Gr
Review №34

I want to thank Joseph for making it an easy and great dealership experience ! I flew from out of state and he made sure I was being taken cared of and that the vehicle I purchased was good as well! Unfortunately the truck had some minor issues on the drive from Houston to my home (13hours) but he made sure that I still got taken cared of and that my truck gets the parts it needs !! I don’t understand the bad reviews because I had a completely different experience with the same employees ! Highly recommend, and you will not get any other better deals, I promise !

Gr
Review №35

Told me on the phone that vehicle was in good shape but got there and no it wasnt very disappointing

Ca
Review №36

My husband does a lot of research before buying a vehicle which lead us on a 5 hour trip to Gmotors in Houston. We arrived around 11:30 am 7/3/21 to meet with Ruben. Ruben is the salesman my husband was emailing back and forth with for the last few days. After taking the test drive and talking business for a bit we decided we definitely wanted the Ram 2500 MGCAB! But because of the holiday weekend the banks closed around 2 and we were struggling to get approval for the financing. Gaby was the person making all the calls and txt messages to the banks/personal people he knew to help speed up our process! We drove for so long and became very tired while waiting for responses. Throughout this whole process we were offered a complimentary meal at a restaurant down the road and so much hospitality from everyone who works here! They continued to look out for our best interest and weren’t just trying to make a sale. Everyone came through and we left with our dream truck! We will definitely do business with Gmotors again!

La
Review №37

Hate to give then even the one star, I went to this place 3 times within two weeks each time I was told something different. First I was told to bring in 4000 dollars to get a Audi, but they were closing. After a week I called when I got the money, I was told that I would get a call back because they were working with customers. I never got the call back so I decided to go back to the place to see about purchasing a vehicle the sales rep told me that I couldnt be financed and that even if I brought a check from my credit union to purchase the vehicle they wouldnt accept it. I then asked if I brought in the cash to purchase the vehicle would he accept it and I was told no. So even if I had cash to buy the car you wouldnt take my money. Im confused but Im glad they turned me away and showed me how racial you are.

Ha
Review №38

BEST PURCHASE EVER!!!!!!! They are so professional and nice. I was skeptical to go car shopping right now with corona but the dealership itself is very clean and well organized. Everyone was wearing masks and social distancing felt safe! Such great inventory walked in not knowing what I even wanted walked out with a beautiful new truck! I recommend everyone to come here. They take the time to hear you out and truly know what your needs are and deliver just that!

La
Review №39

I would say that I had a generally good experience at this dealer. I purchased a Medium Roof Ford Transit passenger van and after owning the vehicle for 3 months, am about 90% satisfied with my purchase.The only thing that was a big surprise was that the roof was SEVERELY damaged and rusted which I didnt realize until I drove it home and looked at it from a second story window. This has caused issues for me in installing components on the roof, and I hired a body shop to repair the roof for me. This was not disclosed at the dealership and it was not noticeable without climbing on the roof 8 ft high.The price and negotiation process was fair. They allowed me to hire a mechanic to inspect the vehicle on-site. The van mechanically operates fantastically, I have driven it about 1500 miles since I purchased it with no issues.I would shop at this dealer again, however I would make sure and do my due diligence INCLUDING the roof before purchasing another vehicle here.

Ma
Review №40

Very professional place. Quality vehicles and great service. Ask for Murad. Awesome young man. Purchased a nice Jeep for a great price. Thanks guys.

Pi
Review №41

Very seamless experience from end to end and everyone there made the process super easy. Called in about a few vehicles in the morning and stopped by in the afternoon to check them out - everything was as described. Also checked out a few other dealers in the area but this one had the most reasonable prices and most straight forward staff. Highly recommend

Ma
Review №42

Had an awesome car buying experience here. I got my son his first truck from here and we got a killer deal ! Specially the financing is super easy . I’d give 10 star review here 💪

Al
Review №43

I drove 30 mins on a Holiday to find out the truck dont work.

Pa
Review №44

I was disappointed in the service with this dealership. Murad was unprofessional and not very helpful in hopes of purchasing a truck for my husband. Murad dodged my questions and basically said they are too busy for my business, which is fine— I am happy to take it else where. I requested the manager to contact me to give them an opportunity to fix my experience and you guessed it, no one has contacted me.This experience was probably a blessing in disguise. I wouldn’t recommend them for future purchases.

Sa
Review №45

BEWAREIt came with a bad battery, didn’t find out till a week later. I work in the oilfield and my dad tried to move it while I was away and it wouldn’t start. He jumped it and a day later it wouldn’t start again.When it goes from 2nd to 3rd gear it gives me a hard tug.It didn’t come with an oil dip stick. I ordered one from the GMC dealership. Then when I got the oil changed it was VERY low on oil.They sold it to me on an Empty gas tank.It was low on transmission oil.The right back light didn’t work, I didn’t notice because I bought the truck in the day time.The tires kept going low.The cigarette port doesn’t work.And there was a sticker on the windshield, when I took it off there was a small cracked circle where a rock had hit it.I bought a 2015 GMC Sierra. This is my first ever vehicle I’ve ever bought.All my friends tell me I got ripped off.Also all the windows were tinted except for one.This dealership reminds me of the one from the movie Matilda. Very sketchy! I would stay away, I don’t recommend.Also had 2 burnt fuses.Just got home on days off and I found out it has electrical problems and my truck doesn’t start. PLEASE STAY AWAY!

Go
Review №46

Best 4 wheeler inventory in Houston!!!The staff is super friendly and cooperative. Mr Allen helped us in getting our 2015 F150 from them. Highly recommended!!!!

Ch
Review №47

Excellent service and great sales personal.

Ch
Review №48

I do not recommend anybody shopping here. Saw a truck online I was interested in but was too far away. Gave them money to hold the truck until the weekend. When I 1st saw the truck it was not the way it was represented as. It had scratches all over it. The truck had a lift kit on it and that was not disclosed prior to the hold agreement. The truck also had exposed wires where somebody had an amplifier and subwoofers hooked up at 1 time and were missing.. Tried to lowball me on my trade in and say their truck was so much better. I decided to trust my gut and not buy their truck and they would not refund my money. They had other vehicles but they were in even worse shape than that 1 and they wanted more for them.Overall they were your typical crooked used car salesman. Even the manager was very unprofessional and rude.

Br
Review №49

I searched the website and chose a truck I was interested in. Got pre-approved by cargurus and my bank. Emailed them to let them know I was interested and pre-approved. I specifically asked in my email if they would accept my pre-approval and was told no problem. Drove an hour to go test drive the vehicle. Staff seemed like they didnt even want to sell a vehicle to me. Tried to address the issues with the truck and they acted like we didnt know what we were talking about and didnt seem willing to address it. Dont waste your time at this place if you are really wanting to purchase a vehicle.

Je
Review №50

Great Service and Friendly folks!

Al
Review №51

I bought a truck a week ago I ask if everything was ok I even ask their mechanic if everything ran good and they said yes of course while driving back home the check engine came on and truck shaked violently while driving over 65 when hitting any kind of bump or bad road I brought it to the dealer to see what caused it turns out the suspension is bad both front axles are bad needs the front axle assembly and also no front driveshaft the repairs are worth more then 10k to fix when I pay 24k for the truck they should at least be honest with what they sell I asked them lots of questions and they kept going around saying everything was good and everything worked am no truck expert and thought maybe its just normal wear and tear. .. I dont recommend anybody buying there and if you do bring a certified mechanic I wouldnt like someone else going through this ... no I cant even sell the truck for the same price because my conscious wont let me sell it to someone else knowing all the problems it has

Br
Review №52

Awesome place I found on FB, helped me get into my new truck, would definitely recommend!

Bi
Review №53

CALL ME BEN YOUR EMPLOYEE GABBY MADE PROMISE HE CANT KEEP

Mo
Review №54

Murad with G Motors is the best! Extremely professional, knowledgeable and courteous. I bought a 2014 Jeep Wrangler today. Excellent vehicle and price was fantastic! Financing was easy and Gabby assisted us quickly and thoroughly with a marvelous payment plan. Discovered a couple small issues when we got home. Murad said he would let his manager know. I’m certain they will handle the issue. I highly recommend G Motors. Ask for Murad when you arrive.

ja
Review №55

Joseph and Gaby took real good care of me when I bought my truck. They were honest, and very helpful with all my questions and concerns.

Em
Review №56

The people are wonderful there. But would I buy another vehicle from them, never. They use parts from other vehicles to fix other ones to get the sales going.(I was told by TWO people who work there AFTER I did my purchase ) My buddy and i bought the same exact trucks about 2 weeks apart and now they’re both in the shop, AND the warranty they provide is GARBAGE they won’t pay a penny .. my purchase was done about 3 month ago, and I’ve only put around 1000 miles on it since it left the lot . With only 40k miles on it. So guys just be aware of what you guys are getting.

Da
Review №57

We drove up from Austin, completed paperwork on Tuesday, 3/9/21. We drove the 2018 Chevy HD 2500 diesel home that night to Austin and all seemed OK. The next morning, the check engine and Airbag system failure light came on. We contacted the seller (Gaby) on Thursday (3/11) and I informed him that IF the repair/fix was minor, we would take care of it. IF it was a major item, that was not revealed to us, we expected him to pay for the repair or that we would be returning it. His name is Gaby, from GMotorstx.com Sales in Houston. He assured me that this was an expensive truck and he would not leave us hanging and he would make it right. He stated that he would NEVER sell us a vehicle with problems.I took it to the Chevy dealership in Georgetown, TX on Friday, 3/12/21 and they said the airbag system could be a kinked wire in the steering column. I fully informed the dealership of our situation and that we needed paperwork on what repairs would be necessary and projected costs, so that I could provide that to Gaby from GMotors.Friday, 3/12/21, the dealership mechanics worked on the truck and replaced the air filter & turned off the check engine light. They told us to put on some miles to see if it would come back on. It did, on Saturday morning, 3/13/21. We told the mechanics it did come back on and we took it back in to them on Monday 3/15/21. They did repair the airbag failure system and the light has not come back on. They also replaced a nitrogen oxide sensor and they kept the truck to test drive it on Tuesday, 3/16/21. The check engine light came back on again and the mechanic said they dont know what else is causing it to come back on.They recorded it & sent it off to the GM engineers. The report that came back stated that it will need a new mass air flow sensor. They asked my permission to replace it, and I said yes. After they replaced it, I picked up the truck. The check engine light came back on again the same day. The engineers at GM said the next step would be to replace all 8 injectors - over $5000.00. I have not approved this yet, because Gaby now refuses to return my calls and emails. I sent him the information from the Chevy dealership on 3/17/21 at 8:42am via Email, along with the items we have already paid for in repairs & estimated cost for the injector repairs. Gaby stated that it was not in his controll to make a decision and that he would speak to his boss, who was out of town. We never got a call...All costs and paperwork (sent to Gaby at GMotors) was available for him/his boss to view. The dealership said a check engine light was turned off prior to purchase. If GMotors is unwilling to pay the cost for the repairs, we would just like to return the truck for our money back, in full. If he IS willing to pay for the repairs, we will be happy to keep the truck and have a certified dealership complete the services to repair it, with GMotors guarantee that they will pay the dealer directly.I have made many, many phone calls to Gaby who states that, He doesnt have the power to make this decision and his boss is out of town. He promises to speak to the boss and get back to us, but never does. ALL phone calls and contact have been on our end. We are hoping for help and guidance. If we could speak to the previous owner, we could prove that the check engine light was already on due to issues and that Gmotors turned it off in order to sell it.The truck is a Chevy 2500 HD High Country 4 WD Diesel - The sale paperwork stated that there were no issues with the truck and we later found out the salesman who sold us the truck quit the next day because he didnt like the way they did business. We have tried to go about this in an honest and sincere way and now we are posting on the website reviews in the hopes of this company righting the situation. We have also contacted the BBB.

Uk
Review №58

We were just here browsing the nice trucks they had. The guy who came out and talked to us was very straightforward about the various perks and downsides to all the vehicles on the lot. he happily informed us of the days and times when new inventory came in and welcomed us to come back and check it out

Ti
Review №59

Just purchased a truck today from Gmotors! The salesman, Joseph, was excellent to deal with! I think the goal for anyone buying a vehicle is to know the dealership has to make some money and you have to feel good about the price and experience. Gmotors with Joseph were fair, honest and delivered on a great experience!

ob
Review №60

Excellent customers services, I recommend 100%.!!!!!

Sa
Review №61

The sells man for the G Motors when I got in to check the vehicles they seem in a hurry, I didnt feel prioritize as a costume. You ask questions and they dont respond. Yes I got the vehicle, I had all my financial paper work through my bank a day before and it seems to cry about THEY DIDNT GET TO MUTCH PROFITS THATS WHAT THE MANAGER SAID. very UNPROFESSIONAL. One more thing, the other reason, that It doesnt matter to me im not BROKE. Is that the seller man (PROMISED ME) HE WILL FILL MY GAS TANK, but they DIDNT. DONT ASK FOR GAS

Ch
Review №62

Great experience. Murad was very attentive and helpful!

cr
Review №63

Update: Called Mon 3/15 as Ben asked, left a message, have not heard back as of Fri 3/19. Just picked up the X5 from BMW yesterday after it needed 2 injectors replaced. So far, Id not recommend G Motors, and urge buyers to find another vehicle at another dealership.I had typed a very long review, but exceeded Googles character limit so this will have to do. Avoid G Motors if you have a reasonable credit score and want a clean vehicle. I suspect they are used to dealing with second chance buyers and low CS financing. We came in with financing. They (spoke to Gabby) would not move on price (X5 needed an $800 comfort access key from dealer, major paint correction, as well as few other things, about $2000 in total so far). They DO NOT allow off-lot prepurchase inspections. I suspect they reset the modules in the truck prior to my PPI contact getting there. I scanned the truck yesterday when a check engine light came on and pulled 92 codes. Yes, 92. Many of those codes should be cured with a new battery (I am very familiar with working on BMWs), but still. They use Experian Auto Check rather than Car Fax because it is cheaper. Shows a clean history for this truck. I pulled a Car Fax and this vehicle has been in a front-side accident. It was repaired to a reasonable standard but I still had to replace all kinds of 8mm trim screws and plastic rivet style fasteners to get it right. I could go on with irritations during the purchase but would again get long. Suffice it to say, if you want a professional car buying experience. Look to a different dealership. Our salesman, Joseph, was nice enough but damaged the front window tint when removing the sales papers that were taped to it with a razor blade. We told him not to worry about it, but was trying to be helpful and damaged it. Why did we buy from here? Honestly we would never have entertained it after the many red flags, but we had been looking for one of these X5s optioned like this for a year now with no luck. Figured we better get it while we could and risk it needing extra work. They do offer a third party warranty, but these are all garbage. Id rather save the premiums than fight with them over what they dont want to cover (used to work at a German auto independent repair facility). Good luck all, Ill update this if they see this and reach out.

Br
Review №64

The misplaced trust I had for these guys ended up costing me THOUSANDS of dollars! Not only did they sneak in a service contract so they could make a buck on the back end but they also only gave me credit for 5 of the 7 grand I put down as a down payment. It’s on me for signing the paperwork but like I said, I guess I trusted them.

Br
Review №65

I would stay clear. Too many red flags. Was interested in an SUV. Great price advertised, but asked to take it to my mechanic for inspection. They wouldnt allow it. Said I could bring one on-site, but good luck getting one there and getting a good inspection without their garage equipment. Just ask to take the vehicle to your mechanic and walk away when they say no.

Le
Review №66

Initially wrote a different review, but after a few conversations. I think they were making the effort. I liked the interest in being helpful. So I am more satisfied.

wa
Review №67

Excellent service - very efficient considering the large volume of customers coming through at the time of my visit. I was greeted right away. This dealership made our car buying experience extremely easy and relaxed. Was extremely helpful and very prompt with everything. The total process took about an hour. I would highly recommend shopping at this dealership. They will take care of you!

Tr
Review №68

Excellent service 5 star service

Di
Review №69

Talked to someone on Facebook about a truck I was interested in. Before driving over a hour to look at the truck the person on Facebook said they’re willing to wiggle on the price. After getting there and checking out the truck it had some minor issues but nothing major but would definitely want some money taking off the truck or them to fix the issues. Get inside to talk to the “finance manager” and tell him the issues and what I’m willing to give them cash on the deal. He tells me we don’t negotiate on price and said they could MAYBE fix some of the small issues. Even after showing him the Facebook messages where it clearly states they have wiggle room, he says the price you see is the price you get. Wasted over 2.5 hours of my time total on this joke of a business. Don’t come here unless you want to be lied to and waste your time.

Ja
Review №70

Murad is a great sales men.

I
Review №71

I have contacted Gaby for nearly 6 months and now my phone calls dont get answered or returned. I spent 40k on a truck with you guys that wouldnt crank after I signed the papers. Sound familiar? I had a can clutch go out 2 weeks after buying the truck and the 4star warranty clearly shows that it covers that part but NVP did not pay for it. I had to pay out of my pocket 1700$ for something I should not have. Gaby said he would make it right even if he had to pay me out of his own pocket. Still waiting. No who I am now?To add to it the rear axle nearly fell off 2 months after I had the truck. Do better inspections on vehicles you sell. Honor your word and contract and stop selling bogus warranties.

cl
Review №72

Good car ...poor costumer service

Jo
Review №73

I am located in Georgia I was going to buy a car from this place even filled out the car application and whats the worst experience ever because they never called me I was one calling them each time I would call they would tell me will call you back in 20 minutes never call back and to think I was willing to drive 13 hours to go pick up the truck I wanted to buy I do not recommend this place at all they were very not friendly on the phone

Fa
Review №74

Excellent customer service. we recommend this place 100%. they probably have the best prices in All Texas. We were shopping around for about two month before make the decision to go with this dealership and nobody else was able to bit their price. They delivered the car impeccable and gave us a call back like couple days after we purchase the car to make sure everything was fine. We love the car and we will definitely come back to this place.

Je
Review №75

Called this morning about a truck on the website. My husband specifically asked if anyone was looking at the truck bc we live 6 hours away. The man said no, only a couple of people have stopped just looking. Thank goodness we decided to wait and get approved before driving down. After getting the run around all day they tell us at 6pm that someone came in this morning and started the process of buying the truck. Not sure why it took 9 hours to be told that. Had to tell our 18 yr old the truck was gone, not to mention an unnecessary credit inquiry and a wasted day. Edited to add: My stepson called back today (6/2) because the truck was still on the site and was told it was still available. When he asked the guy to verify, he then said he checked the computer and it was not. So theres a careless representative of the company answering the phone and giving out incorrect info. **Since I cant respond below, Ill add here that we were never offered the option to put down a deposit, so youve got the wrong person.

Ro
Review №76

They have VERY nice rides. Example beautiful yukon 206000 miles 14000 dollars what is going on with these prices more miles the less you pay. Not buying from there. Could you image how much you would have to pay for a vehicle with 74000 miles. Should have just went to Bentley with those prices

Ca
Review №77

Romel Torres was such a sweetie. Our 2 yr old daughter loved him. He kept her busy with the toys they have in the waiting room so I could get all the paperwork signed. I feel like he helped us find the best truck for what we needed. Cant wait to buy another vehicle from him soon.

Le
Review №78

We love the way we were treated here. They made us feel like family and were 100% focus on our needs as customers. We highly recommend this dealership and the most important part is nobody else was able to give us fair money for our trade. THEY DID IT and make everything else work for us. thank you.

Co
Review №79

I just dropped a friend off there so I cant really say much other than the place was hopping so Im assuming that they do a good business

De
Review №80

Best service ever loved it

Ma
Review №81

Staff was friendly and attentive. Made the whole process smooth. Will def be back

Ch
Review №82

Their staff really dont want to sell a car, ignoring my questions 80% of the time, staring at TV while Im talking with them, and fake carfax in the end.

ja
Review №83

Best car buying experience ive ever had. Would highly recommend!!

Cy
Review №84

Bought a jeep wrangler about 6 months ago and it has been the best vehicle I have ever owned!

Se
Review №85

Tried to sell me a truck with altered mileage/odometer. These guys are frauds. BUYER BEWARE!!!

Ju
Review №86

Excellent service. Romel Torres was absolutely the best. He made us feel at home and like we were getting the best deal they had. Will definitely buy from here again.

Mi
Review №87

Thank you to Luis Ramos for the great hook up. Service was great I definitely recommend G Motors for anyone looking for great deals on nice rides.

Ra
Review №88

This post was FORCED the day I bought the vehicle. I was trying to be nice and help Mr Torres’ business. Vehicle only lasted a couple of months until we FOUND OUT THE TRANSMISSION WAS FAULTY and it was BASICALLY A LEMON AND WE HAD TO LET THE VEHICLE GO!! I will NEVER EVER PURCHASE FROM G MOTORS.

Ro
Review №89

Very helpful from the start. Process was smooth and easy. Found the truck I was looking for. Thans to Rick and Gaby

Ja
Review №90

A very pleasant experience. The salesman Romel Torres was very polite, knowledgeable, and answered all my questions. And I got an awesome truck, too!

Ro
Review №91

Test drove truck ac didnt work and sludge in oil. Salesman said mechanic would check and call back never did!!

Mi
Review №92

G motors was one of the best best experiences Ive ever had in a car dealership they were very professional very courteous they didnt attack me right most dealerships they were very pleasant they made everything work out for me I was very happy Gabby was very professional on Explaining everything to me And romille was my cells person he was very professional very kindly and he was one of the best salesmans Ive ever ran into and any of the dealerships Ive ever been to I recommend anybody whos looking for a vehicle please come CG motors thank you

Mo
Review №93

My Fiancé just purchased a cleannnnn RAM 2500 Cummins! Salesman Joseph & Manager Gaby was very accommodating and attentive! Highly Recommend!

Ca
Review №94

This was one of the best car buying experiences one could have. The customer service was great. Allen, Giwa, and Imran were nothing short of professional. They have a wide selection of vehicles, and are willing to do the best they can to put you in the vehicle of your choice. Not only do they have personal vehicles, but they have a good selection of commercial vehicles too. I will definitely be going back when I decide to purchase another vehicle. G Motors is highly recommended!!

Dj
Review №95

My experience at G motors was great. Rick and the guys helped me get into my very first V8 and I love customer service they showed me there !!!!

As
Review №96

If you need a good clean vehicle come here! I came all the way from San Antonio to Houston to see the vehicle. It was definitely worth the drive. I went to quite few dealerships to look at trucks but as soon as I walked into this place it felt right. They treat you like family! The place is also very clean and nice. They had a little area for our kids to play in while we were doing the paperwork kept them distracted! I got my dream lifted truck here they have so many options honestly I didn’t know what to choose from.

An
Review №97

Great company and friendly people. Would buy a truck here again!!

ca
Review №98

Honestly the worst dealership I have ever felt with. Stay far away from this place!

Jo
Review №99

Special thanks to Luis Ramos for the great help and excellent service I strongly recommend everyone looking to get a vehicle to come stop by this place

A
Review №100

Horrible customer service. Didn’t know anything about the vehicle we were looking at. Didn’t even try to make a sale. Would never go back!

Information
100 Photos
100 Comments
3.9 Rating
  • Address:4430 Cypress Creek Pkwy, Houston, TX 77068, United States
  • Site:http://gmotorstx.com/
  • Phone:+1 713-466-8677
Categories
  • Car dealer
Working hours
  • Monday:9:30AM–7PM
  • Tuesday:Closed
  • Wednesday:9:30AM–7PM
  • Thursday:9:30AM–7PM
  • Friday:9:30AM–7PM
  • Saturday:9:30AM–7PM
  • Sunday:9:30AM–7PM
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