user
Beauty Galaxy
850 Cypress Creek Pkwy A, Houston, TX 77090, United States
Appearance
Beauty Galaxy
Comments
Je
Review №1

Please be careful when shopping here. I purchased Keracare shampoo & conditioner a well known professional product. The shampoo was really watery and lighter in tone upon opening. The conditioner was not as aromatic and fragrant as I remembered. I decided to go to another beauty supply (Sally’s) to purchase and I am glad I did. I was able to notice the shampoo and conditioner I purchased at beauty galaxy is FAKE, ALTERED, or EXPIRED! It’s to many beauty supplies to play when it comes to your crown. Know your products, consistencies, & smells.

Br
Review №2

I love this beauty supply store! I live all the way out in Galveston but when I need hair I always travel to visit this store. The customer service is always on point. You get different reward points and discounts off when you buy stuff. They have a Big selection on stuff which I like. Keep up the good work!

Ke
Review №3

It’s called beauty “galaxy” but I’ve seen other beauty supplies with more variety than they do. Also, security is ridiculously strict and the business probably doesn’t want to make money because we were in the store and had purchased a few things and forgot one item. They close at 9pm we walked out of the store at 8:55pm. We forgot one item and wanted to run back in to quickly grab it. Mind you there’s no other customers in the store and the security tries talking to me through the door crack. I explained that we were just in there and forgot to buy an item and we had THREE minutes left before closing. He wouldn’t even open the door. Honestly I understand wanting to go home and whatnot but if you’re running a BUSINESS, you’d think you’d get whatever customers you can, especially during a pandemic. I didn’t care for the attitude of anyone in the store and no one offered us help when we walked in. You’d be better off going to Beauty Island. They have better service and more things. Won’t be going back here.

Li
Review №4

I usually like this beauty supply store but I’m disappointed in my recent purchase. I thought I was buying weave that was budget friendly because I needed a quick hairstyle and usually don’t buy packaged weave, but desperate times cause for quick decisions. So when I saw buy one get one free on the Sensationnel Empire hair I thought I was getting a great deal, it was $86.99 a pack. But I noticed after I purchased and got home that it was double tagged and underneath was $53.99. So they inflated the price to trick the customer and I feel bamboozled. Definitely doing my research and comparing prices before going to any hair store for now on! I even looked online and the hair price is wayyyy cheaper. Very disappointed!

it
Review №5

My grandmother slipped and fell and the stuff that was on the floor was shampoo we asked them to roll the camera and they wouldnt so now we are going to sue them

Su
Review №6

Great selection of beauty products and the service was very good. 😊

Ta
Review №7

The discount when u gain award points are nice

De
Review №8

Love this beauty store, I have been going for a few years to get crochet hair. A few weeks ago purchased too many bags and the owner allowed me a store credit without the hassle. The two guys are very nice not like some of the beauty stores who frown upon you.The store is always clean

Kr
Review №9

I get all my beauty supplies here. They have a huge selection and the little guys that work here are always friendly and helpful.

*
Review №10

The employees here need customer service training!

Ja
Review №11

The store needs more staff to offer braiding services for customers who would like to look better in the wigs that are being sold. However, big 5 stars to Tenisha and the ladies who work there. They are amazing!

Lu
Review №12

A huge selection from piercings to beauty products to kids hair bows. They pretty much have it all. Staff is so nice and asks how Im doing and how my family is doing everytime I go. I will always return because of the awesome service!

Ki
Review №13

Taking advantage in a time of crisis. They shouldnt be allowed to do business in our community. Theyre sending text to people saying that they have N95 masks, when you get there, this bootlegged piece of trash with gaps so large flies could get in, awaits you. 2 for $6

Th
Review №14

I love the fact that this is a one-stop shop and you can get almost anything you are looking for there. I would have given them a five-star rating but the customer service isnt good at all. I was there yesterday talking to a cashier and he was super focused on a game instead of being available to answer questions posted by customers. Ive gone several times to purchase a wig and left to wander the store with little or no assistance. I now buy my wigs online.

Je
Review №15

Large selection of items. We spent over an hour looking around lol. The cashier was friendly and helpful.

Ca
Review №16

Workers are friendly. The store has all the beauty supplies you need. You can also earn points to have money off a future purchase.

Ki
Review №17

Large well-stocked and well-organized. Products are grouped together and easily founded. Aisles are clean and you can actually walk around without bumping into anything, and the prices are very reasonable

Le
Review №18

They always have good sales on hair and in the color you want it.

St
Review №19

Good selection of hair and hair products. Plus I like how they give u discounts for shopping with them when you enter your phone number

Ta
Review №20

I recieved a discount on my purchase. How awesome is that they have my business clean and nice inside more items to choose from.

Je
Review №21

I love going here they have a lot of products and hair you can choose from and keep it clean

Ma
Review №22

Love this beauty supply. They have a wide variety of products and tools for your hair. The customer service is great and Ive had such a pleasant experience here.

De
Review №23

Youll always find all your hair care, facial, accessories all in one place at a resonable price. Associates are always lively and ready to assist you

Be
Review №24

Selection and price are always great bt it was so disappointing to see them with a sign stating masks were required, but this wasnt enforced! Several customers entered w/no masks & they were the chattiest ones :-(

As
Review №25

Google says they open at 9:00 but they open at 915

Va
Review №26

I have just given up on going to to Beauty Galaxy there is never anyone on the floor available to help you find anything that youre looking for. They just stand behind the register and wait for you to buy pay and leave. Id rather spend my money where I can receive service and courtesy.

ta
Review №27

They have a big selection of everything in the store however some items are overpriced you can find at a retail store, and beauty supply store or dollar store cheaper. Felix is the most helpful and friendliest person that works in the store. The security at the door is always in the way when entering the store and rarely greets anyone.

Sh
Review №28

Where do I begin? Aside from the characters of people who work here, the products, the hair, the tools... its truly a beauty galaxy. They even have a rewards point system for frequent shoppers. Hello! Who doesnt love a good sale AND A DISCOUNT?! Alot of the items they offer can also be found on various websites, but hey youre paying for the convenience... LOVE LOVE 💘

Ar
Review №29

I love love love this store!!! I vacation often and I get ALL of my wigs from here. Very inexpensive so I get two of each (wig) The owner is super nice, theyve expanded their store, so now its my second home. I make that 1hour drive for these awesome goodies.

De
Review №30

My peoples..Down to Earth, very kind, Everytime I visit!!❣️

Ta
Review №31

I love the wide variety of hair products that are available at a reasonable price. The staff are friendly and very knowledgeable about what the customer needs are.

Ti
Review №32

I love beauty galaxy they are very friendly and have the best selection in braiding hair

Sh
Review №33

I like that they have a point system that you can use towards other purchases. They have a HUGE selection of wigs and extensions. My favorite Beauty Supply. And the prices are reasonable.

B.
Review №34

One of the best beauty supply stores around! Have a wide variety of hair. They also have excellent customer service. If you sign up for their rewards program you also get great deals as well!

Ju
Review №35

They have a great variety of different hair that you can buy

To
Review №36

I love beauty Galaxy I go in every week. The owners and the people who work there are so helping and very funny. They have great customer service and everything you need!

Ch
Review №37

Very nicely kept. Huge selection. Very friendly and helpful staff. Amazing prices I finally had the chance to stop by tonight and browse and I have found my new go to supply store.

La
Review №38

My favorite beauty supply in this area. The workers are very friendly and helpful 😁

K
Review №39

Great prices great staff willing to help u

Br
Review №40

They are amazing, they also give $5 discounts for members

My
Review №41

They have a lot of good hair and products to choose from especially their wigs.

Ni
Review №42

They’ve got everything you’d ever need in a bury supply store. It also helps that they’re open late and offer deals. I received 10% off my purchase.I’m giving it 4 stars because the nearly $200 weave I bought did not last more than 2 weeks before getting extremely tangled. I had to throw it all away.I purchased some wet and wavy track hair. Never again...the style was cute for a while, until it became a burden to maintain. I eventually had to wear it in a ponytail.

Al
Review №43

This is my go to beauty Supply. They always have what I need and the employees are always helpful.

ta
Review №44

This is indeed beauty empire, it has all hair products and beauty products. I love it

sa
Review №45

This is my new favorite beauty supply! huge store with lots of inventory and great deals on lace fronts.

An
Review №46

Good deals on lace front wigs! HUGE selection and a bunch of different and unique items for beauty needs jewelry purses clothes etc

Ge
Review №47

ITS A HUGE BEAUTY SUPPLY WITH ALL YOUR HAIR SHOPPING NEEDS PLUS THEY SELL CLOTHES AS WELL.....

Sa
Review №48

Great place to buy most of all your needs great location

Am
Review №49

One of my favorite Beauty Supply stores. Love that you can earn rewards by frequently shopping there..although they follow you around like you have intent to steal..

Ta
Review №50

I got an unexpected $25 discount at my last visit. The guys there are always polite and helpful. They have a large, quality selection of hair, wigs and products.

ju
Review №51

I love the discounts I receive connected to my phone number also great customer service.

Ch
Review №52

I can always find what I need. The staff is awesome and helpful. They also have reward points.

Qu
Review №53

Excellent customer service and beautiful bling accessories and quality merchandise

Cy
Review №54

Great place has everything but lost 2 stars because of employee attitudes. One of the girls acted as if I worked for her and couldnt hide her displeasure at actually having to help a customer.

re
Review №55

Very neat,very attentive associates,fast check out.

JA
Review №56

Ask for Ms.T she’s the bestShe put onLace wigsLashesEyebrows everything

De
Review №57

HUGE beauty supply but they are always out of things.. like braid hair and certain color and edge control brands.

Ch
Review №58

I like coming here bc they have pretty everything from hair to trendy clothing x shoes..jewelry as well. The reward points are a plus too!

Ja
Review №59

I Love their variety of crochet hair

Na
Review №60

Awesome place for great deals on hair. The Remi hair I bought here was BOGO free, the hair lasted me over 6 months and since I got one bag free I was covered for another 6 months after. Just wish they had a bigger selection on 20 weft, mostly bundles.

Th
Review №61

I agree with some of the others. I always get great service, the prices are crazy reasonable, and there is a good variety. Plus I get coupon codes and discounts texted to me every month.

Mz
Review №62

Great choices and ALOT of nice sunglasses ect. Very glad they opened it. I found a style there I have been trying to get online forever!

Ma
Review №63

All about customers, awesome selection, lots of variety. Full salon size wig section.Always having a sale!

An
Review №64

Very very terrible customer service. My mom tried to purchase something using her reward points, but she didnt really understand how they worked. Instead of the person at the registar explaining to her kindly or even in a civil manner, she yelled at her in the crowed store, banged her hand on the table and talked over her. Finally she left in a huff and refused to ring us up. This comes after my mom had just spent 600$ at that store 2 days previously. That experience left a sour taste my mouth.

Cr
Review №65

Love this store.. consider this store before going to the others great prices and great customer service

Sa
Review №66

Love this establishment. Has the right amount of everything I need.

Fe
Review №67

I love beauty galaxy I miss living off FM 1960 I could find all my hair products that is a one stop shop, if Beauty Galaxy dont have it then it cant b found!

Hi
Review №68

RUDE. RACIST. DOES NOT HONOR THEIR EXCHANGE POLICY. WILL SELL DEFECTIVE MERCHANDISE.

Th
Review №69

Big variety. Always have what I need from wigs to crochet to bundles.

Be
Review №70

My go to beauty store. A variety of braiding hair and wigs. Good place for clothing and jewelry.

Ga
Review №71

Love this place nice and clean also the employees there are very helpful. Favorite place to shop for affordable cosmetics

Ne
Review №72

Favorite beauty supply hands down . Always well stocked the guys never mind going to the back to look for hair . Lol their very friendly and funny . The ladies that work in the wig department are very helpful as well ! Huge selection of everything and prices are unmatched !

Sh
Review №73

There ridiculous music is up so loud you cant hear what someones saying.(Club Galaxy) They are most definitely going to finish their conversation with each other before addressing you.(Young thin Hispanic guy and female) No good customer service here. And why does this alma oil stain my skin orange? Who wants to walk around with orange edges?Its not supposed to stain.

Ev
Review №74

Alot to pick from will see how the bundles will turn out good price but the workers besides the men are rude as the African lady was rude af took all of me not to say nothing i tries to ask her something twice and she looked at me and kept walking get better female works thats what will stop me from spending $300 on your store again

Mi
Review №75

Alot of variety and good deals on bundles. There a hair braider in the back that charges $15 for cornrows and another price to pluck and apply your wig or lace front.

Be
Review №76

Found what I wanted easily! And found some cool gems

Ra
Review №77

Good prices and wide variety of beauty products

Fe
Review №78

Good products with amazing price,always have prom and points.

Ma
Review №79

Best products you can find💪💯

Er
Review №80

I started shopping here about 3 months ago and have since made this place my home beauty supply when I say everything they have everything literally Ive never been to a beauty supply and it be one stop...everyone is very helpful and they also have a reward program 😎😊 cant beat that #GottaLoveIt

ta
Review №81

Very reasonable prices with a nice product selection

ro
Review №82

Place is big, nice and clean. Glad that they got rid of those annoying security guards policing hair products when real people need help

Ka
Review №83

I love everything about this place.I just wish they didnt start closing earlier

To
Review №84

My favorite beauty supply! Great service, associates are helpful because there is soo much to choose from it can be confusing but they were willing to help me out

An
Review №85

Great Beauty supply that offers different products everytime I visit.

An
Review №86

I love going here they always have what I need and more, but wigs are a little pricey..

Sh
Review №87

Extensive selection of merchandise and an array of hair. Customer service is lacking which I overlook because of the abundant amount of beauty suppliea.

La
Review №88

I love coming here, they have everything you need.

El
Review №89

They have masks and they have this system you enter in your number at the register and get discounts on your purchases.

LA
Review №90

Always A Pleasure Doing My Hair Shopping Here 😍😍😍

Co
Review №91

One of my favorite beauty supply stores, there is a large variety of hair care items as well as a good selection of affordable makeup .

Ke
Review №92

Lots of beauty products and great quality wig selection. My favorite beauty supply so far.

Ja
Review №93

Nice customer service. Great prices

Sh
Review №94

I just love ❤ this place I could stay in this place forever great people and prices are great

Sh
Review №95

Always have everything I need.

Sh
Review №96

I came to this location to purchase a pair of short tights, because a month prior I had for 5.99. So today I go in for another pair thinking that they were the same price. Unfortunately since there was no sign about the price no where near the merchandise I was extremely shocked when the cashier told me they were 7.99. He was very nonchalant as if he didnt care about my concern since I have visited the location before an had a points reward I thought he could just pull it up but nope that only calculates points but does not capture your receipt. I dont know which is more upsetting the fact that he seem to not care or the face that there was no price listed which is very unprofessional. I dont have a problem with the price but I do have a problem with misleading information and people who act as if they could care less about your concern.

ka
Review №97

The ladies that helped me and my sisters were awesome!

Ma
Review №98

Well my girl loves going here so i guess it a good place 😎

Al
Review №99

The people in there every nice people give great help I got good help yesterday I love it I am gonna back today

Ad
Review №100

They high as hell but they do have a lot of good products

Information
100 Photos
100 Comments
4.4 Rating
  • Address:850 Cypress Creek Pkwy A, Houston, TX 77090, United States
  • Site:http://beautyempirestore.com/
  • Phone:+1 832-461-1077
Categories
  • Beauty supply store
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:10AM–7PM
  • Friday:9AM–8:30PM
  • Saturday:9AM–8:30PM
  • Sunday:9AM–8:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations