I needed a drain pump for my 2014 Kenmore Elite washer, they had the part at a lower cost than I could get it for online and it was available immediately with no shipping. Great option for repair parts with two stores in Houston.

Billy was awesome and so helpful made the purchase fast and quick he was so knowledgeable . Definetly reccomend he went above and beyond he was 10 star service.

Helpful, friendly folks with great knowledge of dryers. Fair prices too

I needed a Whirlpool water valve for my washing machine. They didnt have it and sold me an Electrolux water valve instead. It worked perfectly and was less expensive than the one I wanted.These people are knowledgeable and helpful.I highly recommend this supply house for amateurs and do it yourselfers, like me.

The fridge part I needed was in stock. They were fast, helpful, and even looked up another part for me.

Great place!, Jerry knows what his doing and goes the extra mile, price is fair and he will take the time to show you the best deal. A friend recommended this place to me, and I am passing this on!Will definitely come back

Im going try this company out today.....Omg....I was on hold nearly 10min.I hung up and called again but another numberA Male rep. Answered and less than 5minutes I was done. Parts instore and price was very reasonable under $50....got till 1pm to close.So...this review is 100% legitimate.And I guess most of the others could be as well.

Friendly, knowledgeable, fast... it does not get any better than that.

Great place wonderful people its like comming home for me

When I called the Houston office, and asked the person that answered the phone for a thermal fuse for my oven.They said yes we have it in stock. I drove over 40 miles one direction from my home to the store. The clerk/ salesman that I dealt with at the store said they do not have it at the Houston store. He informed me that the phone system rings to the Dallas office and they look on the computer for the company wide inventory. The clerk /salesman I was dealing with at the Houston store sold me the thermal fuse and shipped to my house at no shipping charges, above and beyond what was necessary.if you call the store looking for a particular part verify it is at the store you are going to from the sales clerk you are talking with on the phone.

Reliable Parts in Houston took care of me and helped process a return that the company system was trying to reject. They listened to my side of the story and went above and beyond to help me, when they probably could have just sent me away. Thank you!

Better than expected

I needed to replace a fan that broke in the GE fridge. I walked into the store and Kevin was able to help me find the part in less than a minute. Quick and reliable service. I appreciate that they was practicing social distancing and wearing masks.

The lady at front desk is very helpful. I order the wrong part, and she is very nice to get me refund, and help me to get the right part number.

Great prices, good stock of common parts needed. Fixed my home appliances buying from them!

I had a wonderful experience! I needed a new oven rack. They had it in stock and shipped it out the same day I ordered it. I placed the order at 3:42 pm and the part was shipped that night and I received it the next day via UPS ground at 8pm :) The part looks great and fits perfectly! I would definitely recommend this company. Their speed and prices beat what I could get at other online stores such as sears parts department and amazon.

Is walk in available? Last time he went he said people were only picking up parts they paid online. my husband has to buy some parts and he is not computer literate to pay online.

Great company. excellent service. travis h got me the switch i needed in less than 24 hours. i tried for 2 months to get a ge infinite switch from 2 other companies. GE makes their switches in mexico and they put them in the wrong bags.

It was awesome to go to a place that you have read the reviews and it plays out to be exactly like the reviews! Needless to say, i was helped by a beautiful auburn haired lady and she helped me find my part even without the part number or the model number. Thank you so much!!! To me customer service is missing at most places now a days.

Excellent service, had to order parts. Parts came in on time, exact parts, appliance operating perfectly, highly recommended 👍

These guys are the best! I would be lost without their help and I greatly appreciate all the help they give me. Jeff,Lester and Joyce are very helpful and the best crew in the business you could buy parts from. I will always take my business to these guys!!

They were kind efficient and professional and had the part needed

Oh man there is no lack of service with this company. Always thoughtful and helpful. Billy has always been the cute stud muffin to make my appliance part dreams come true. Just a awesome experience.

Absolutely the best customer service! I stopped in to pick up an oven igniter and was helped by Kevin. The part was $85, but he recommended an identical part that was designed for hard-wiring (instead of the clip plug) for only $30. Just goes to show they care more about helping customers than making a buck. I could have paid $55 more and never known there was a different option. I will definitely come here for all my appliance parts needs.

Great service, I highly recommend this business.

Purchased a part, turned out not to be the problem. No returns, out $131. There was no mention of this policy when I bought the part, it’s at the very bottom of the fine print on the receipt. I guess it’s my fault, but it would have been nice if they had mentioned that you can’t return anything that’s been tested.

Wit my neighbor getting parts...10min.

This place is the best because of the staff. Great customer service! Took the time to explain things not just sell you a part. Would recommend highly!

Needed to switch from a propane dryer to a gas dryer and got the required orifice here. It took a couple orders to get all the parts I needed but their prices were very fair, and they could get the parts in very quickly. Super friendly service. Highly recommend.

Didnt even have to place my part on the counter and the guy was grabbing the new replacement. Very fast and gave some good advice. Price was great and now my dryer works. Would not hesitate to buy from again, which hopefully isnt anytime soon.

Very busy store, but only because the customer service/knowledge was amazing. Highly recommended.

Best service and prices in town! I would highly recommend. Its not the closest to me but its worth driving the extra distance.

I called looking for dryer parts and they were extremely knowledgeable and helpful. When I went to pick up the parts the place was packed 6-8 customers but I was out quickly.

Wonderful consumer services.

They have good prices, fast, friendly and they got a huge variety of products in stock. Awesome!!!

These guys are great especially with a novice home owner. Told them the problem with my refrigerator, they knew exactly what was wrong. Gave me the part took me 20 minutes to replace it. No need to purchase a new fridge and did not make me feel like an idiot in the store....

Busy place, but only because they are the best parts distributor within 50 miles.

Very helpful staff. They gave me really good pricing as well. Highly recommend!

Very friendly. Consistent with their service. Very rarely do I have problems with getting parts from them.

Friendly, knowledgeable staff, excellent service; you cant go wrong shopping here.

I like the accuracy and the map in that it has all the information phone number area code ZIP code streets and addresses perfect thank you very much thats why I gave you 5 stars

Awesome Team that gets things done!

Competitive pricing and excellent customer service!Needed to replace the water inlet valve of our 6 year old U-line icemaker. U-line changed the design of the replacement part which created some challenges, but the people at APD figured it out and helped me get the correct part. They also suggested an inexpensive water filter to extend the service life of the appliance. The icemaker is now working perfectly, thanks to the good people at APD.

Very friendly and informed about there parts. Always have them in stock, also not expensive.

Everything you need from wood trim and accessories plus tools for the job. Great service

Fast and friendly! Replaced the boot on my washer. Not only did they have it stock the price was great!

Very friendly staff,and great prices.

Always they have the parts that I need friendly staff I would recommend to all

The worst service ever!

Easy to communicate with. Wonderfull staff.

They had all the parts that I needed in stock, at a reasonable price, the only thing is the wait, had to wait like 15 mins to order something

Great customer service helpful clerks very friendly. Ill never go amywhere else

They had what in needed for my POS Igloo refrigerator. Google Maps had very hard time navigation to thus place through the horrendous West Loop traffic. So if plan a trip here use Waz.

Good price, and you can find any parts for appliances.

Great prices friendly sales staff.

Have the right parts and extremely knowledgable and helpful. Great team.

Very good customer service. Friendly and helpful.

Friendly, convenient location, knowledgeable staff, almost always have what I need. They even added a waiting area with a television and coffee.

Looking for appliance parts? here is it.

Went there for a bracket for my refrigerator and i had a great experience they had no problem finding the exact part i needed and im going back to buy a new garbage disposal today great company and great service

Fantastic service, always seem to have the part I need.

Friendly service good prices

Great service and the always have the part Im looking for

They didnt have the part In stock but got it in 24 hour

Tim was awesome, he exchange the part we needed

SUPER place. Knowledgeable, polite, professional folks all under one roof!!

Staff was very helpful and got me the part I was looking for. Ended up not needing it after all and the return process was just as easy.

Great service 👏

Great prices, amazing customer service!

Best place to get your appliance repair parts.

Good place to buy part for your appliance

The workers are super friendly and very helpful

Super good place for parts and assistance

Great service and prices

Best customer service fast and friendly personal

They were very professional and helped me with my parts I needed.

Its okay when its not busy but when they have a line of people sometimes it seems like they can maybe move a little bit faster and talk a little bit less keep that line moving

Great service I given A10

Poor customer service

Nice, helpful folks.

Not a place for home appliance parts

They have most all parts needed

Great service!

Helpful staff!!!

Friendly and fast

They had what i needed when i needed it!

Well treated.

Local parts supplied

Excellent attention

They do not return the payment of the pieces or articles

Very attentive all

Good place to buy washer parts refrigerators dryers and washing machines and appliances