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Arkansas Automotive
129 Shady Grove Rd, Hot Springs, AR 71901, United States
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Arkansas Automotive
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Tr
Review №1

They were able to help me work with a third party to get my tires paid for and place the order in a timely manner. There were a few extra times they had to jump thru the hoop for me which was not their fault. Great place to do business! I am back on the road & very happy.

to
Review №2

Been taking my 2000 Toyota Camry to Arkansas Automotive for years. Never have I had the same repair done twice. They are excellent with professionally trained mechanics. I would recommend Arkansas Automotive to anyone.

Tr
Review №3

They did a great job, the technician sat down with me and explained what I needed and why answered all my questions. They made sure it was right before it left the shop. There just real nice folks that appreciate your business!

De
Review №4

Amazing service, I was on my way to Mississippi from Montana and felt my vehicle needed to be checked out. They made room for me to bring my vehicle in. It all checked out fine. Their integrity was greatly appreciated.

Jo
Review №5

Friendly, and did not have to wait to bring in my car. I was happy to find automotive repair for our BMW. Very professional and thorough was very happy with their work.

Ju
Review №6

So glad I had the chance to work with this company. I will return and highly recommend. They didnt have good news for me....but gave me the best suggestion for good outcome.

Bo
Review №7

They were very nice, very quick and very straightforward. I will be planning on using them again for a brake job and to replace a headlight.)

Je
Review №8

I took my car in. I was told a possible bad outcome could result. And it did. Ive already had a rough two weeks, bit hearing my cars motor was shot really hurt. But I was confident in their assessment. I would recommend them to anyone anytime. Thank Arkansas Automotive!

Ma
Review №9

We were in Arkansas to do some rock digging and my F350 had front brake problems. After dealing with a mobile mechanic the truck still did not have any brakes, after 2 days of work. I start to ask around about shop that could get us in the same day. I was told to call Arkansas Automotive so I did the lady that answered the phone said they could look at it the next day at 8:00 in morning. The next day we took the truck to the shop and they had it fixed in about three hours and it was done right. If you are Hotsprings Arkansas and have car trouble this is the only shop to get it fixed right and at low cost. I think they are the best shop I have very used.

Ma
Review №10

I am super happy I made the decision to get my vehicle serviced at their shop! I didn’t know what to expect as I’ve been to places before, and they would tell me my car was fine. The lady at the counter was super friendly and she even called me while they were working on the vehicle to give me an update. She also wanted to get permission before they put in a part. I really liked that aspect as I’ve been to shops that put additional things in, don’t tell you, and then you’re stuck with a higher bill than you expected.My vehicle is running like a champ! They are very knowledgeable as I have a CVT transmission and I called to verify that they knew it was a CVT. So especially all vehicle owners who have a CVT, go to Arkansas Automotive! The only regret you’ll have is you didn’t do it sooner! I am happy I found a new shop to build a long term relationship with! Thank you to all the staff! 😊

To
Review №11

They were awesome! Worked us in while they had some downtime. Buc figured out our problem we had tried to fix before. Found the new part we had installed was bad, fixed what was wrong, put the old part back in and solved our problem. We were in Hot Springs on vacation, and they treated us like old friends! They are great! Thank you so much!

Ji
Review №12

Brought our car in for repairs and had a brief misunderstanding. Due to the issue Brent reached out to us and went above and beyond to resolve our issue. Brent and Arkansas Automotive delivered awesome customer service and ensured we were satisfied before we drove away! Highly recommend!!! Thank you Brent for being the BEST in Hot Springs!

Th
Review №13

Very nice people. Had a engine light come on. They scanned the codes and let me know what was going on. Waiting to see if it comes back or was just a trash problem.

Ra
Review №14

Thorough explanation of work needed prior to performing. Aftermarket body bushings replaced and new ball joints installed. Staff friendly and courteous.👍🐕🙋

Co
Review №15

Ive used this shop for years. Theyve always done great work and theyve gone out of their way to help me at times. I use them for even regular oil changes and I dont have to sit and wait behind a line of customers.

Ja
Review №16

My van broke down while I was on a road trip. The first two places I called said they couldn’t help me. I then called Arkansas Automotive and I was extremely well taken care of and back on the road in less than a day. Excellent service!!

Ra
Review №17

Fast efficient great price replaced the drive shaft on a Nissan truck did an excellent job got it in got it out works perfect Ive used the Arkansas automotive before and had the same results knowledgeable fair pricing good people

Al
Review №18

Walked in to get work done on my husbands transmission and when we entered the office overhead mechanic on duty talking about not wanting to work on someones car because of some leak problem with their car and then my husband was told by the lady working the front that they couldnt do the work because their transmission guy quit last week. We were referred to them by Chapmonds and were told they were the best man for the job. Really wanted the best for the job but thankfully kilbys took on the work and had the best price and time we were quoted. Plus we didnt have to hear staff complaining about work.

Ka
Review №19

They were wonderful and very caring.I was visiting from out of town and they took very good care of me

Ka
Review №20

Always nice! Get me right in and out when I get there! Great service and affordable!

ro
Review №21

Great place. New in Hot Springs and needed a place to maintain my vehicle. A friend made an appointment and the rest is history. Surpass my expectation.

Ke
Review №22

Brent and everyone at Arkansas Automotive are great. They will be our go to shop from now on.

ma
Review №23

We are not locals to Arkansas, just traveling thru on our way to North Carolina. Our Truck needed a tow and a mechanic, we found both in a matter of minutes. They stayed after hours to fix our mechanical issues on a Friday night to😉. They did a fantastic job on the truck mechanically and did not leave us stranded, made us feel alright in a not alright situation. The mechanic was super knowledgeable and the owner called around for parts and sounded well known and trusted (which made us feel better). So happy they answered our phone call and fixed us up more than we could have ever asked! Great staff,honesty, hard work, and this place has all 3!!! Thank you Mr.Brent!

Ro
Review №24

If you are eldery or have elderly family do not let them go here. They are immoral people that take advantage at our most at risk members of our family. Its disgusting

K
Review №25

This is an amazing shop, from the mechanics to the manager to the boss, everyone is fantastic! They will get you fixed up and on your way for a fair price! Highly recommended!

Da
Review №26

Arkansas Automotive installed a new coolant thermostat in my 2012 GMC diesel pickup. They got me in quickly and did a great job at a fair price. Im new in Ho Springs, so Im glad I found this shop for my truck maintenence.

Be
Review №27

This is an amazing place the shop owner is a super great guy. I love the service I got there & how quickly they took care of me.

Ch
Review №28

Excellent work and service! We wont go anywhere else.

Mi
Review №29

I went in one morning to ask for an appointment which was scheduled for a couple days later. I dropped off my truck and it was completed by 3:30 pm.

Jo
Review №30

My vehicle was broken down and one phone call they got me in and got right on it. Service was fast, price was reasonable and the people were friendly and professional. Great job

Bo
Review №31

Great folks at Arkansas Automotive. Their team was knowledgeable, professional and priced very fair. I would highly recommend them for repair.

Mi
Review №32

Called that morning to change the oil and rotate the tires. Conveniently located shop, very friendly staff. The work was done in a timely manner for a reasonable price. I will bring in our second car when it needs service.

Al
Review №33

Very professional and friendly. Very understanding of customers needs and respectful of customers time.

al
Review №34

I drove up from New Orleans for a vacation and on the way up my car started making the most horribly loud rattling noise. I was concerned it was an A/C issue because of where the sound was coming from. after I called a different shop who was busy and recommended Arkansas Automotivate & truck maintenance I called and Brent said bring it over.Long story short he was extremely thorough-explored all the possible options and did a look over the entire car to make sure It was in good working order for the drive back. Turns out he couldn’t find anything wrong-, it’s likely something got sucked up into the car and knocked around before it was spit out.I would recommend this shop to anyone- they are professional, thorough, and friendly.

HO
Review №35

Diagnosed horn/ replaced hotn

DE
Review №36

My car is operating better than first drive from dealership. I appreciate it.

Ch
Review №37

I have used Arkansas Automotive for many years providing service to our diesel truck and 4 different gas cars. We have always been totally pleased with the service advice provided and the work performed.

Sn
Review №38

Great place to get your automobile fixed

Me
Review №39

Went there with a clunking noise and I left with a clunking noise. Got to bring it back.

Mi
Review №40

Car wouldnt start. They diagnosed it to switch. Temp fix as per request. Awesome service

Al
Review №41

It went well, good experience.

Ju
Review №42

Use this place for all my automotive needs! Great friendly staff!

Ki
Review №43

This is my go to place when I need a mechanic! Trustworthy& reliable! I always recommend them!

Ch
Review №44

You never know who to trust these days, but these guys are always honest and thorough!

Cl
Review №45

Excellent mechanics and knowledgeable

Ro
Review №46

We had run a diagnostic at Autozone & determined I had a cylinder miss firing & needed injection coil replaced. Called them to see if they could take me in. Took the car in at noon & they had all 4 replaced, plus new brake pads, & an oil change and my car was ready at 4pm.

Te
Review №47

Prices are awesome and the front desk lady is fabulous!!! Ask for Matt he does great work!!

Je
Review №48

Fast and friendly!

Sa
Review №49

Always done right

Ki
Review №50

Awesome! Service, Receptionist, Owner. Car was done in a timely manner, and runs fantastic!! They assisted me with interest free financing! Would not have been able to get my car fixed without that financial service. Will definitely have more of my car needs done there. Thanks!

As
Review №51

I needed a tire rotation and they got my car in & out so quickly! They were all professional & kind. I’ll be back for any service on my car.

Ca
Review №52

Very friendly and professional business. The service was outstanding and would highly recommendthem. They will get our future business.ThanksHH

Sh
Review №53

Quick and easy! I dont like sitting hours at a dealer for just a service and oil change. Thank you guys for getting me in and out fast!

Je
Review №54

The service is absolutely wonderful they are fast, efficient, and very respectful they treat you like youre one of their own family highly recommended place to take your business

Gr
Review №55

First time going to the shop, brought my car in for an issue with startup. The shop worked on it by eventually came to the conclusion it would be best for me to take it to the dealership. I appreciate how honest they were with me about it, and they even paid for the tow to the dealership. I’ll definitely be bringing it back for future issues!

Ma
Review №56

People egor and willijg to help you

Ch
Review №57

Great place to get your vehicle fixed. Very knowledgeable staff. Great people!!

Br
Review №58

Great service good communication. Helpful people as well

je
Review №59

The service and labor was very good the receptionist and mechanic explained all details as far as what they did and even helped us out with getting financed I would highly recommend them because their good service is very difficult to find.

Ho
Review №60

Great staff, always pleasant and so helpful!!

Ka
Review №61

Called up to get an oil and got me in right away! Super nice!

ka
Review №62

Had issue with battery they helped me out with it. Great people and service. Highly recommend.

Da
Review №63

Excellent work, honest folks, affordable prices

Ja
Review №64

Great shop! Fast and professional.

Al
Review №65

Quicker & good service

Ly
Review №66

They were fair with their prices and their service. I would highly recommend them for your automotive needs.

Co
Review №67

Great service, they fixed my truck when it had went to other shops and nobody could figure out what was wrong!

Co
Review №68

Arkansas automotive is always so nice when we come in the office, or when we call on the phone, they get you in, get you out pretty fast, and they do financing, which is a plus for anyone having vehicle problems.

Wi
Review №69

My radio worked when I took the car in to have the alternator replaced. It didnt work when I got the car back. When I brought it back and asked them to take a look at the radio. They said make an appointment. After they charged me $500 for an alternator!Ill never use them again.

An
Review №70

Nice service

Su
Review №71

Fantastic guys taking good care of Audrey (& me) when her alternator died at a not so great time. Thanks guys!!!

Sh
Review №72

This place is a rip off, thy half fix your vehicle and then you have to go back for more services and pay more money . Don’t use them .

Ke
Review №73

Bad business said they fixed my car and 3 weeks later had to take it to a different mechanic just sad

Be
Review №74

Take care of your vehicle like its their on

No
Review №75

Good service!!!!

An
Review №76

Great service

Mi
Review №77

👍👍👍👍👍

Information
9 Photos
77 Comments
4.7 Rating
  • Address:129 Shady Grove Rd, Hot Springs, AR 71901, United States
  • Phone:+1 501-623-0055
Categories
  • Auto repair shop
Working hours
  • Monday:7:30AM–4:30PM
  • Tuesday:7:30AM–4:30PM
  • Wednesday:7:30AM–4:30PM
  • Thursday:7:30AM–4:30PM
  • Friday:7:30AM–4:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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