They were amazing!!! I definitely know where I’ll be going for future services. They were up front and honest and very friendly. I highly recommend there services. Amazing experience with them.

Honest, professional, knowledgeable, and extremely friendly. I am very glad that I found them when my 4 wheel drive went out on my road trip. I would recommend them for any and all needed automobile work. I wish i lived here and could make them my main auto shop.

I’ve brought my vehicle hear multiple times for an array of things. Fair pricing and quality work. Best shop in Hot Springs.

Jeff and his staff are top notch mechanics they do the best job hands down and he’s so knowledgeable on everything!!!!

Honest, fair, reasonable and all around good guys. They do good work at a good price. Weve been using them for years now, and have always done right by us. Thank you Kilby Automotive!!! Im sure we shall see you soon for our other vehicle. 😄

Had to get a new power steering belt and alternator belt on my car and they did it in a day. Very fast service.

The place to have any automotive issues repaired. Big or small, routine maintenance etc, it will cheerfully handled by Mr. K ilby and his professional staff.

Fast service great rates highly recommend

Jeff and his team do beautiful work here in Hot Springs. Big or small, they handle it all. If I weren’t disabled, I’d be waving pompoms.

Family owned local small business.. Support local small businessI spoke to them re overlanding work I want down. Had a lovely conversation w the owner. Im waiting for him to get the quote together, if we can even get the parts I need. Ill edit this review after work completed

Great guys good prices fast service

If I could give them 10 stars I would! We were in a jam trying to get back to Memphis and we needed help immediately. He stopped everything he was doing to help us, inspect the tire, drove it around and let us know what was wrong with it. He found us a tire place as well while we waited. The friendliest people and so helpful.

I have used Kilby for quite a while now and always will! They are the nicest people in town and theyre work is always excellent! They always get my vehicle back to me very quickly too! Hands down the best automotive shop in the area! 10 stars!

Jeff and his Crew are awesome! Shout out to Dennis who keeps my Ride in top condition! Great service, great value!

Only use Kilburn drop it off no worries..

These guys were great!! Everyone was really friendly.They went out of their way to help me, and got my truck fixed quickly and for less than I expected,Look no further than these great mechanicsI wish I could give them 6 stars.

Very professional, excellent service.

Kilby automotive always does an outstanding job for us!! Jeff and his team are fantastic!!

Super fast service! They had the part ordered and on my car the next day. Highly recommend Kilby Automotive!!!

Grat work fair price

Best mechanics in town.....military discount.....honest hard working people.

We drive our vehicles from Benton to Kilbys because we know we will receive honest and precise care. Thank you!!

Very professional, great customer service, and sensitive to customers needs.

Everyone was great from the time I walked in till the time my vehicles were repaired. Very upfront on cost and time estimates. Thanks Kilby crew for a awesome job on both of my vehicles.

Very trustworthy shop. Kept me updated with progress. I usually do my own work, but just didnt have time for this project. Im very ocd when it comes to cars, and they did it just like I would. Very impressed, and they dont try to sell some work you dont need.

Jeff and Jesse are the best mechanics in town. They can work on anything new and old big or small car or truck if it needs to be fixed just call Kilby Automotive and it will get done correctly. 5☆ A+ service and quality their really good people too cant say enough.

Very courteous and willing to help. Jeff Kilby is your guy!

Best aoto shop I have ever been to a little pricey but the work is excellent and very fast

Good customer service and hard honest work ers.

Jeff and his team are great! Very friendly and professional. They always find out whats wrong quickly and fix it right the first time. Jeff even offered to take me home and pick me up when the work was done.

Great people even better service. Fixes it right the first time.

Kilbys just put a new Hemi in my Dodge. Had my truck for 3 days and had it installed and up and running flawlessly. They even gave it a detail and filled the tank. Couldnt get better service anywhere in Hot Springs. They have been working on our familys vehicles for about year. Hands down great service and great people.

We used Kilbys the 1st time this week, since moving to Arkansas we have been trying to find a real mechanic. We have older vehicles, so people only looking at codes doesnt really work. We will definitely use them again.. the car went into the shop on Tuesday they had it fixed by Wednesday without trying to sell us a bunch of extra parts

Best mechanic in town.

Great service

Best people I have ever met in the automotive service. We left uplifted and knowing that all was in Gods hands and that these people could be trusted to take care of our vehicle and not just try to dig in our pocket. God bless you Jeff and your family!!! Thank you for your service to Jesus Christ and for fixing our car!

Good people and fair pricing. Trustworthy and dependable.

The only place we will go! Great people. Awesome work. I totally trust them.

500 miles from home with a banging radiator fan is never fun. I Googled auto repair near me and saw good reviews for Kilby Automotive. Even though it was 3 pm on a Friday, Mr. Kilby took me right in and got me in driving shape in less than 45 minutes. He was friendly, professional, and prompt. When I tried to pay, he would not let me but told me to pay it forward, which I will. I left a tip for the mechanic and made it home safe. We need more people like Mr. Kilby in this world.

Great place, great people, trustworthy, & reasonable prices! I recommend them all the time. One trip saved me $700 versus the price the dealership was asking.

My boyfriend and are are traveling around the United States in our 1986 Toyota camper and needed some work on the AC. Not being from the area we really wanted to go to someone who was reputable since we dont know the area well. We were referred to to Kilbys and we couldnt be any more grateful for the honest and quick service. Jeff and Judy (his mom) were very hospitable and willing to take care of us. The price was more then fair and the service was quick. Its deffinitly comforting to be on the road and know there is still good people out there who have your back! Definitely recommend!

I always take my vehicles to kilby Automotive. Been doing it for years. Done even consider anywhere else. Always friendly and honest.

Thorough service on tune up

Quality work. Conscientious. Great people!

This is the only place I take my vehicles to be repaired. Honest reliable service.

Always accomadating to myself and our employees when we bring customer vehicles in for repairs. A true family atmosphere when you come in and a true how you doing today type of shop!

Great people, great mechanics . Fair prices, convenient and gets the work done fast .

Best service around. Honest mechanics who value quality.

Good family place to get car repairs.

Jeff is a solid guy after Gods heart

Great people who care about fixing it right the first time. If they cant fix it, you dont pay.

Broke down everything price wise before working on my car. Did good work!

They got the job done, finnaly after two weeks! And then charged $600 for a $400 job, because they charged us for a part they broke. They also just left the wire draped across the engine and unwrapped so it would short out again. We will NEVER go back!!

Tried to call this guy for two days with no response, kept leaving messages and he didn’t even have the courtesy to call me back ...I can only imagine if you leave your car there what happens

Dont believe their estimates