Expensive but so worth the price. Tried an iced chai with almond milk and pumpkin cold foam and will be going back asap to get it again. So amazing. My friends loved it too.
Terrible customer service. Every employee I spoke to was irritated and rude which I usually ignore as they are busy but this was next level. First day the line was very long so we decided to mobile order. The estimated time was completed a little after the estimated time. No worries they are busy. Day 2 we mobile ordered from the hotel and walked when it was supposed to be ready. It was not ready on time again and the order was incorrect but not worth waiting in line again to get it corrected. Day 3 we mobile ordered again from the hotel and took even longer to walk to the store in order to ensure the coffee would be ready this time. Again not ready and took 25 minutes after we were supposed to arrive to get our drinks. Employee extremely rude. I’ve been to many Starbucks and never had such a bad experience. If your are traveling and on vacation skip this location and try some of the local shops instead.
Got coffee and snacks everyday for 10 days and never had a bad experience. Thank you!
I SWEAR I reviewed them about a month ago, but it “mysteriously” disappeared 😏. Looks like someone is trying to cover up the truth. I’ll get to the point. Ordered through the app, got there about 5 minutes afterwards, waited about 20+ minutes seeing people that arrived after me get their drinks before me. I went in and asked what was going on only for one of them tell me they were out of an ingredient to my drink. They could’ve sent someone out to find me and let me know instead of making me wait, but NOOOOO!!! Apparently, other people have been waiting over 10 minutes as well. I wouldn’t order from them next time I’m in Honolulu.
They always say the crepes + hot beverages are no longer available due to late hours. We arrived at 9:00PM though. So, they close WAAAY earlier than what we as a customer expect.
Asked for a 16oz capuchino (grande) and they prepared a 10oz. I told the staff that it was lacking foam/milk and they said is Ok.. obviously the barista has no clue of volume required vs. paid… will no go backOn top of that, it was delivered cold because barista started To prepare other drinks and dis not delivered mine
Nice consistency of being clean and the same across the states. Have to say thats not easy.
Staff is friendly but youll wait 20 minutes or more after 6am. Your better off going to Big Wave Daves if youre just looking for a cup of coffee.
Its a Starbucks! Staff was the most friendly out of any coffee shop Ive ever been in. What are they putting in the coffee? Lol. They have unique Hawaiian themed Starbucks items including drinks, coffee mugs, tumblers, Christmas items, etc.
Just like the Starbucks on the mainland, crowded Beyond wildest imaginations!
Order taker failed to get the order right after I repeated the order 4 times. I would like a Quad Venti Mocha breve, please and get a response of Okay, one Grande White Mocha, is that everything?Repeat with some variation 3 more times and finally get the order repeated back correctly but she entered it wrong and I get a hot chocolate drink. It may say mocha, but I cant taste any coffee. And definitely no extra shots printed on the label.$9.00 hot chocolate after tip. And it took 13 minutes. Wasted my time and money. Thanks, never coming back to this location.
Fast and efficient. Drinks were perfect
Horrible! Placed mobile order at 6.40 am and didnt get drink until 7.15 am! Estimated time ready was 6.46 am. 40 minutes behind on all orders and not telling customers! A LOT OF ANGRY PEOPLE! Stay away! Plenty of other coffee nearby including Starbucks if you must.
Do a mobile order, then go. Youre welcome lol
This Starbucks is connected to Hotel where we were staying. I NEVER go to Starbucks as I’m a local craft coffee shop kinda person. This place opened at 4.30am which we needed. The Hawaiian Ka’u coffee is so good and the egg white bites, Delicious! Staff is charming. What a surprising treat.
Friendly barista! Loves Starbucks
30 minute wait for iced coffee! Worst in the world!
Don’t go here unless you want to wait over 30min for your order. At least in the morning. It always takes 20-30min longer then it shows on mobile orders.
Variety of very good pastries and take out sandwiches.
Very convenient location and the service was great.
Slowest Starbucks in the history of Starbucks. It took 31 mins for a mobile order for 2 coffees with cream.
Great place for quick coffee
Its a Starbucks, over priced regular coffee. Only went in because it was the only thing available.
I like the cup of joy!!! filled with awesomeness 🤙MAHALO peace ✌
Coffee was weaker than on the mainland
The cashier was super nice but must have actually put our order in wrong, when we picked it up we asked the other woman if we could get it corrected, she grabbed the drink without responding slammed it on the counter and continued to slam everything around, then handed us a nasty looking drink with Carmel all down the outside, not a great start to my day😕
Extremely all but the staff is nice and do the best the can with the small space
Stopped here twice while on vacation. Over 20 people in line each time. Ok if you have 45 minutes to spare
Small shop with good service and plesant vibes when I went there~
Convenient opening times. Was one of a few places open early in the morning. Had a really nice bagel and coffee. customer service was good. One of the better chain experiences I have had.
Jacob a veteran marine thank you for serving & serving us coffee & croissants
Convenient, fast, and friendly service.
It ok
They are open at 3am! What more do you want?😃I went at 4am and everyone was surprisingly awake. I thought they did a good job. Good selections and clean store. Easy access to beach hotels.
Its coffee
Smallest Starbucks Ive ever seen
Our favorite Starbucks in Waikiki! The coffee is very good but the service is amazing. Always a busy spot but the staff is so efficient and even better, always smiling and friendly. And sitting with our coffee on their exterior terrace on Lewers is a great way to start the day in Waikiki.
A nice place to cool ones jets just off the busy & noisy Waikiki shopping & restaurant streets. Staff work hard to keep customers happy
Staff here is super friendly, although there are only outdoor sitting so during the afternoon hours it can get too hot to be enjoying your beverages. This location. Doesn’t have a restroom either at the location. It tends to be very busy as crowded during the mornings but the staff are nice and works very hard to get your order ready and correct as best as they can.
This is a really small outlet in the the Royal Hawaiian Center. It serves mainly street traffic and the Sheraton Waikiki which it is next to. Decent service. Make sure to ask for a dry cappuccino if you don’t want a latte-like drink.
Location great best customer service, white choc. Mocha made right .
Its a nice little cozy place.
This starbucks is very small they only have outdoor seating but its hawaii wouldnt rather sit outside anyway. The staff are all super friendly and they try very hard to get your order right and fast. There isnt a restroom here but there are two close by and they were happy to point them out to me. Over all good experience.
The Caramel Ribbon Crunch (I think it was called) was awesome.
Its a Starbucks, good snack food & drinks, at an affordable price..👍
Fast and delicious 😋
Fast service considering the crowd and plenty of outdoor seating
Same as before.
Starbucks is always striving to improve there Company from the ground up 24/7= RESPECT
Chaos were not hot. Could not get order correct. Gold member and no recognition with comp
Good service
Small sit outside only starbucks. Grab and go kinda place
Awesome location. Baristas here are the best!
A bit on the smaller side so kinda cramped & slower but friendly service with a smile!
Never disappoints. I love this location
Typical Starbucks however quite a small outlet with limited outdoor seating.
Awesome staff so friendly and easy to talk to. Lovely way to grab breakfast and a coffee.
Great coffee. Staff were friendly. Very little seating. This is a grab and go location, rather than a stay and relax location.
Pink drink
They have no capachinos. It seemed odd as it is the U.S.
Love their Pink Drink
The service is good the only thing I would say is this location gets really busy and it’s a small location but other than that it’s a good Starbucks
Should have known better than to come in at 7pm for a regular cup of coffee. Bottom of the barrel worst tasting Starbucks Ive had to drink.
My go to Starbucks in Waikiki. Very easy to walk to.
Coffee made me poop! 5 Stars!
Starbucks is Starbucks, youll get what you expect. Small place with little settings, but perfect for order to go.
Awesome starbucks and location.
Iced vanilla breve latte. My fav
How can you go wrong with Starbucks!?... by not going in it! They serve Kona coffee too...
No place for the stinky homeless people to set :-)
Happy employees that get to know your order quickly. Small location but theres some room outside.
Convenient location, very small... more for takeout.
I had excellent service my first time at this particular Starbucks.My coffee was made exactly how I like it & the staff was very friendly.
Nice place crowed awesome experience
Nice local staff.
Good service, friendly baristas.
Always a good standard of coffee
Coffee tastes burnt
Its Ok
Frappuccino is the best ever!!!
Early morning coffee, best in town.
No place to sit down by the water falls
This particular location doesnt allow to use an outlet to charge your phone while youre waiting for a drink.
Fast service
Just like every other starbucks. Prices were same as back in the mainland.
Always great coffee
Excellent cappuccino
It was fine
Great location.
Great service!
Why change time?