No greeting at the door - Staff didnt seem interested, Very organized displays

Rudest staff Ive ever dealt with at a gamestop. Multiple times. I go there regularly.Manager with glasses has terrible customer service skills. Always treats you like youre bothering him. Full of attitude.The blonde tattooed female cashier was more interested in talking to her boyfriend than helping me as a guest. Had to wait 5 minutes before she realized I was waiting for their conversation to end so I could get out of of there.Go to the other locations

Employee was extremely helpful and got me what I needed in minutes.

Enjoyability:[  ] Watching paint dry is more entertaining[  ] Could be better[x] Keeps you occupied[  ] Pretty fun[  ] You will have a blast[  ] Best place everUsefulness:[  ] It will only waste your time[  ] Not useful[  ] Its relevant[  ] Great place to spend time at[x] Excellent for what youre looking for[  ] You need this in your lifeActivity:[  ] You cant even move without touching someone[  ] Very crowded / super long lines[  ] Fairly busy[  ] Sparse area[x] Barely any activity[  ] Its emptyTL;DR: Overall rating 8/10

Great place like many other gamestops. Clearance rack was great as they had a lot of low-sale items when I went.

Took a lunch break to go to this shop that opens at 11. Waited for half an hour for the doors to open before I gave up.

Best place to shop for games, beats Amazon with their ongoing specials and discounts!

Well organized, clean, and friendly service.

Good gamestop. More inventory than I expected, has a decent volume of computer accessories, T-shirts, and other non-console related items.

Grandson loved it!

This gamestop has good stuff for good prices, but while looking around the employee was obviously watching as me and my boyfriend walked around. I understand that Waikiki can be dangerous and you need to watch for shoplifters, but the employee was standing about 2-3 feet away from us as we looked around. She kept moving when we moved (e.g. we moved to a display on the left, she would move to the right); I think she was trying to stay out of our sights, but both my boyfriend and I could still see her, and even turning around I could feel her watching us.Shop here if you want, the products are fine. But if you want to leisurely browse the store, youll find that youre more unwanted than anything else.

The guy that helped us was very knowledgeable of the games and systems along with delivery days and stock supply.

GME. Lets sky rocket the price again.

Clean and knowledgeable about inventory.

I think the only place you can go for video games in the Waikiki area

Best customer service I have had the pleasure of dealing with. They are very helpful and they go out of their way to help.

Normal GameStop. If youre looking for games/ toys and figures from video games then this is your spot. They have accessories (controllers, chargers, hard drives, etc...) I would look at places like best buy or Walmart 1st though to get more bang for your buck.

Its gamestop so not much to say but also its in a really cool location so worth stopping by if you need to pick up a game or accessory.

Awesome hidden gem of a gamestop in Waikiki. The staff is rad af!

I think they are bored there. I like it.

Always like stopping in at a GameStop when visiting the U.S. This location has a nice selection of items and some informative staff. Great selection of exclusive Pop! figures and a recent influx of Amiibos for those looking.

Usually my trips to GameStop are unplanned most of the time just passing through to see what games and consoles are out and new and I end up purchasing a pre-owned game on my way out. But this most recent trip wasnt so great. Before arriving at GameStop I called to ask a few questions, I asked for the MOD just to be sure what I was being told would be the same as when I arrive in the store. Turns out it wasnt, there was no effort to fulfil or even compromise to what was said to me by the manager herself over the line. Was a waste of my time and slightly disappointing.

My local GameStop. Cool people work there. Always friendly. Glad to have them.

Nice clean store. Robert was super nice! Will be back to this location.

Great customer service and knowledge. Blake was awesome!!! Glad all of the Gamestops havent closed.

Terrible I will never shop here again. I have never shopped at a place we’re i can buy a game console use it for 1 day find out that it’s not for me and not be able to return the game console. This is the only place I have shopped at the would refuse a return.No wonder GameStop is going out of business!

A very underwhelming group of employees who barely listen when you speak with them and a good deal of shenanigans.I buy a game, return it, then decided to go ahead and buy it again the next day(having regretted returning it) only for the price to have gone up 10$.It was 35$ just the day before.I declined and will simply not go to this location anymore.Not the only example of poor service but the most recent one.

Very very bad customer service the guy work inside he dont smile hes so rude racist I wish the owner could fire the guy and hire someone that know how do work with customers . I bought games came back because the game is not working I wanted a refund he said he cant give me back my money cause of the receipt I would only give half star because of the guy hes horrible he dont know h0w do smile stop being rude bro this is my last to come here

Standard GameStop experience - super friendly and helpful staff, that are there because they actually love videogames; I do have the impression they don’t see it as “just a job”.Good selection and availability of games.

Inconvenient location, and really hostile workers.

Convenient, associates are Knowledgeable and they usually have whatever you need in stock

Much more variety than its Australian counterpart but lack of different stock and some high prices

Perfect to go to when your near a hotel wanting something to do

Was able to find a pair of Xbox socks that i couldnt find in Sydney. Bday present disaster averted.

Great employees, they were very helpful!

Thank u

DiD not know their own products

U can never go wrong at gamestop

They girl here is very helpful & knowledgeable.

I came in on monday about a headset. Great customer service from Selina...yeah like the singer....she was very knowledgeable and impressive...she updated me with everything going on with gaming

Felt like I was intruding in their little private space. Gamestop is on the way out.

Great selection of games.

Inconvenient location for a casual buyer. I guess it works if you are staying in a hotel in the area.

I liked the verity of stuff in there but felt a bit unwelcomed the staff weren’t very enthusiastic it felt like I was wasting there time and that I should be in a another store

The staff had no idea about video games, told me the PS Vita 2 would be out soon lol

Not a huge GameStop, but theres merchandise here you wont find anywhere else. The staff are friendly and theres not usually a wait for service.

RUDE AF. There are other places to buy games. Bye.

Great customer service

Address to get this place is terrible!

Game overload

Me me games like alot

They had many copies of the new release of pokemon lets go. Friendly staff

Buyers beware! I bought a Game of Thrones Monopoly game from them for $60 new. The problem is, it wasnt actually new. Upon opening it after arriving back in Korea, I discovered that the back of the board was scratched up and that someone had tried coloring over some of the scratch marks with a magic marker.

New and preOwned games xbox, Nintendo, PlayStation 4,

Friendly service!

Nice place for gamers

Short staffed and busy but the associate managed to help everyone in a timely manner

Good service😁

Ordinary supply, unfriendly staff and well, its nothing special with it.

Dont know why you need a game store in this area, totally wasted

They are really helpful

Deck yeh

Gift buying

Games on deck

Where the heck are you supposed to park?

The place to be!

Awesome!

Bad service

Great

You can easily buy goods that are not available in Japan!The clerks older brother was also friendly, even in plain English. Mainly video games, but also clothes and hats!

GME

Where miniSD was inoperable while traveling, I was in trouble, Apple Store capacity told me. Even if I was looking for the inside of the store, I asked the clerk and it took me out from the checkout. The remaining 2 days, I was able to shoot the smartphone safely. I was able to purchase at half price of ABC store. I wanted to put in Longs Drag, but the capacity I want is out of stock. Are there more people broken? ? ?

I was able to buy something that was hard to buy in KoreaThe staff was sorry for the service.

Not only games but also various figures etc.,Just looking is fun.

It sells second-hand games from overseas, which are quite cheap, and also sells new products and sells game goods.I also bought a Kingdom Hearts knit hat for $ 15.Recommended for those who stayed around Waikiki

In addition to game software, goods are also available. I went to Fort Knight goods, but I can get products that are not in TARGET. There are no T-shirts.

Getting video games in Hawaii is a little hard and a few game shops. New games, American comic goods, T-shirts and more

Good store Many games and merchandising that are not in Spain. Selina is a charm, very friendly.

I think its usually cheaper to live in Korea.

We sell few game machines in Hawaii.

Americas largest game shop. There are quite a few Nintendo goods I have not seen in Japan.

As Ala Moana Center stores are gone, there may be only a few stores where you can buy games in Honolulu area.I can hardly understand Japanese, but I can be friendly even with ugly English.