Took my 2018 mustang gt here to get a new crate engine, transmission, oil cooler, clutch and exhaust installed. I dropped my car off on a Monday and they were finished by Thursday. Knowing this would not be an easy task, I really only had confidence in this shop. I’ve brought my cars here in the past, and every time they make sure the job gets done right the first time. Whatever work you’re looking to get done, I’m 100% confident they’re capable of doing it.
They are completely welcoming and always tell me whats wrong, or not wrong, with my vehicle. They have a newly remodeled waiting area with a/c, cold water, and big screen TV which makes my wait go by much quicker.Nick helped with a complete engine replacement when most all other shops wouldnt touch my foreign vehicle (VW). Friendly, fast, reliable service. I LITERALLY, go nowhere else from now on! Thanks guys!!
Super great communication! Fair prices and they give realistic expectations as far as how long repairs will take.
Everybody is very welcoming from the start. I felt at ease knowing what would be done from start to finish. The shop is clean and everybody is very professional. Couldn’t have felt any better with the job they did!
Awesome service from the guys at Neue Auto! I live on the Windward side and was running late to my appointment, but despite me showing up past my scheduled time they still did my oil change/vehicle inspection (quickly and thoroughly). The wait wasnt long and prices are worth the drive through the mountain! Will be returning to get my other car done soon.
Geramey and the crew at Neue take time to make sure you are well taken care of. They are honest, affordable, and very very thorough. I cant stress enough how glad I am to have found this shop.
I’ve been looking for a good reliable shop that know how to work on Audi’s and actually care about your car and I finally found one. I recently had a major transmission problem and I still had warranty on my car and they were able to work with the warranty company very well. These guys are great. I will definitely be going to them for everything. Highly highly recommend!
Neue Auto is No Ka Oi!I was referred to Neue auto by a trusted source and decided to give them a try. Finding competent skilled technicians who are reasonably priced is rare these days and even more so with the finite resources in Hawaii.The customer service, technical knowledge, pricing, and Ohana spirit of Neue auto separates the from their peers and certainly exceeds the mainland chain models.I was able to interact with the entire team to achieve the best results. I am a lifelong customer now. Mahalo nui loa to all at Neue Auto!
The guys over at Neue Auto are awesome! Amazing customer service, always keeping me informed on the progress of my vehicle. They replaced my transmission for a new one and the price was a lot better than other shops I had called around. They were able to knock this out super quick once the part came in and I had my car in no time. They really know how to treat customers! Will be returning for sure.
GREAT EXPERIENCE!! Nick and Geramey were very professional. They were very prompt with updating us with quotes and information on the repairs. Repairs only took a day give or take. Very easy to communicate with them and a friendly environment! We will definitely be back. Thank you so much.
These guys are awesome. Made everything go smoothly. Had to get my breaks changed and they explained in detail exactly what they were going to do, straight up, no nonsense. Highly recommend these guys to anyone needing any automotive needs. Thanks Geramey, Nick and the crew for everything.
Bought a low mileage used car, but AC just wouldnt blow cold. Tried rechcarging but nothing. A friend recommended Neue Auto and called and took it in, they did a full analysis, walked me through the options and then did fantastic work. No more windows open on H1 trying to stay cool this summer. Thanks Geramey and Nick!
My friend recommended this spot to me. The last place I got suspension work was really busy and the repair took over a week so I thought Id give Neue Auto a try. They changed my oil and told helped identify some other repairs to be done. Took it in a week later and they did some suspension work and got my van riding smooth in a day! The owners were very friendly and easy to talk to. I am definitely taking my van here for future maintenance.
Fast and friendly service. They were very knowledgeable and explain all the problems they found. Very affordable too!
I will recommend these guys to anyone who is looking for honest & reliable work for their car! I called them desperately needing help - although they had a full schedule that day with appointments they were more than willing to find a way to fit me in. Upon spending the day waiting to hear what was wrong with my vehicle they provided excellent customer service & conversation. I wasnt prepared for the day and was getting pretty hungry, not only did they provide snacks but one of the guys went the extra mile and took me to go get some food while i was waiting for my vehicle. They fixed the problem I was concerned with and my car was fine after being in their hands! They went above and beyond to provide peace of mind and great customer service. They were so genuine with everything they do. If youre looking for a sign as far as trust worthy mechanics these guys are it!
Neue auto is amazing! Not only do they do things on a timely manner. They also have really have an amazing team. Everyone there is very friendly and nice. I would recommend them to my friends and family 10/10 times. They definitely have me as a customer for life.
Been looking for a reliable one stop auto shop for a long time and just found it in Neue Auto. Easily the most competitive pricing you can find on island and even as professional as they are they make you feel like one of the braddahs. I was comfortable in their customer lounge watching the game and talking story with the owners. The oil change was quick and thorough. Will definitely become a regular at Neue.
Had a great experience with neue auto. The mechanic was very friendly and explained everything so I could understand what was happening with my car. One of the owners was also there and very friendly and made sure I was happy with my experience. I recommend this shop to anyone that is having car trouble or just needs a maintenance check.
Neue Auto was beyond professional. They were kind courteous and very diligent as to fixing my car. They made u feel a sense of reinforcement, like they cared just a little more than the other garages out there. Not to mention the fact that they are ran by a couple of young local boys makes me feel just a little more comfortable, because I have a driven workforce working for me along with supporting Local economy. Highly recommend guys
Execellent! I thought I had a bigger issue with my engine and they did a thorough inspection and took care of my issue. Instead of taking advantage of me and charging me more they fixed my issue and took care of me
Clean and welcoming shop. Hardworking crew time efficient, friendly and most importantly honest. If you want honest and good work done on your car this is the place to go. Hard workers that appreciate their customers.
These dudes were professional from the time I stepped in until I came to pick my car back up. Solid set of guys who really care about the customer. Great communication the whole way through the diagnostic, I recommend this shop to anyone having automotive issues. Thanks for the help guys, you will definitely be seeing me if I ever need any professional automotive help!! 🤙🏽💯
The best mechanic experience I’ve ever had! I broke a bolt off of my ignition coil and Geramey said that they could take a look at it. When I got to the shop everyone was so nice! Talked story with Geramey while Nick took a look at the problem. Nick fixed it in 10 minutes! And he also put on a replacement bolt for me. The best part? They didn’t charge me, even after I offered to at least buy them lunch or give them a $20. Hands down the best auto shop on the island. Will not go anywhere else.
My experience with Neue Auto was amazing. They really know how to do there part during this pandemic with there safety precautions. My A/C was blowing hot and they found out one of my fans wasnt working. Within 2 hours I was out the door and on my way with cool running A/C in my car. If there is an issue with your A/C or any trouble with your car I would highly recommend Neue Auto!
No complaints.. absolutely awesome customer service and my car feels brand new 😊.. You won’t be dissappointed with Neue Auto. Definitely will be using these guys for any repairs i may need in the future. Thanks Nick and Jeremy for awesome service.
I’ve been coming to Neue auto for awhile now. They’ve been helping me with both of my trucks, one of them being an engine issue. My other truck, minor things. I recommend this spot to anyone that wants answers and efficiency to their vehicles. From approaching them to saying farewell they made me feel at home and very comfortable. Germz kept me company while Nick does his magic on vehicles. Any problems, go to Neue auto
Excellent job and service. Very informative. The best customer service on island and all is done in a timely manner
Very professional. Referred by a friend of mine who also had a great experience. Highly Recommended!! Smooth process, no waiting longer than expected completion. Friendly staff especially Geramey, Sage and Nick. Definitely will back and let my family and friends know as well. 5/5 🤩
I have never had such a breeze taking my car into a shop! Nick squeezed me into their very busy schedule when my car A/C started acting up. Nick and Jeremy were both very patient, professional, and thorough answering all of my questions and concerns. I will definitely be back!
Guys over at Neue auto are very polite at professional. One of the best if not the best auto shop on the island of Oahu. My go to place for my vehicle. I highly recommend this shop to anyone
These guys are on point. Fair expectation level, quick diagnostic and fast turn around.If you looking for honest, quality work this is the place to take your car to be repaired or even upgraded.Thank you very much Neue Auto Team, got my truck running cherry!
These guys do great AC work and they are knowledgeable dudes. Would have done safety check too had I known they were qualified
They were very nice and professional, good price and knew what they we’re doing. Best place I’ve been to and will go back for any of my auto needs
Great service! They can do all makes and models, anything you need! Basic maintenance to performance upgrades, they can take care of you.
My first Neue Auto experience was superb. Nick and the entire Neue Auto tech crew managed a laundry list of repairs on my Mercedes that three different shops wouldn’t touch.Geremy got my repair list sorted, Nick ran me through the diagnosis and fix, and Sage helped to keep the vibe dope at the shop.Highly recommended, one-stop (Neue) auto repair destination 🤙🏽💯MAHALO!
Very friendly, great team. Thank you, Geramey, Nick, and Team for working on our old Beamer! Great job! God bless your company and I pray for your success!
My experience with Nick, Germamey & Sage was Amazing! Not only were they reasonably priced, but their Customer Service was Excellent from beginning to end. Thank you 🙏🏽 Guys so much for your Hard Work & diligence time your craft.Respectfully,MarkRuff Ryders Oahu, Prospect Manager
Timely repair at a great price. Cant ask for anymore. Highly recommend.
Best mechanic on the island they treat you like youre family
Wonderful. Excellent experience.
The crew here at Neue Auto will get it done for you, the right way garuntee quality service and very knowledgeable
Excellent service, price, and PROFESSIONAL!
Awesome service