Would not recommend. Was charged $230 to tell me my trunk latch needs to be replaced and a quote of $700. I ordered the part online for $60 and only took 2 bolts to replace myself. Total of 10 min for what they wanted to charge $1000 for. Also got a quote to replace AC issue. They wanted 7k for “a required repair to prevent damage to the high voltage batter” when I looked closely at the quote they added $1200 for new tires and another $400 for an alignment. Never mentioned new tires on the phone. Just bought new tires online for $400. After all this I can not trust them with the actual AC repair. I’m sure they will throw in some unnecessary repairs to jack the price up. Very disappointed in this dealership.

Exceptional service and the price was better than the specialty BMW shops on the island. One of my first thoughts was that I am going to leave reviews on all my social media for them, unsolicited. I wish I’d gone in sooner but I always think of the dealer as a last resort if it’s not a warranty issue. I was wrong.

Bought a bmw at this location. Easy transaction. Shipping the car to another island was handled by them and got the car in a weeks time.

When our BMW needed to be towed to the dealership because of a faulty starter, Yvette was there and saved the day. An inspection was done and I was briefed on what actions needed to be taken. Parts were ordered and within a week the necessary parts came in. Yvette notified me and I drove away the next afternoon. Yvette always has my best interest at heart. She is clear and concise and I always know where I stand

Always great service. Have had many cars over the decades from this dealer and service always good. Now that I don’t drive as much I only get service once a year and the personnel always try their best to accommodate all wishes of the client. And I love the cappuccino machine in the waiting area!

I had a phenomenal experience purchasing my 330e at BMW Honolulu. Tina is an outstanding sales professional. From her initial greeting to my departure, she was accommodating and never pressured me. Tina is knowledgeable, patient, kind, honest, and very helpful. They have various options, from new to certified pre-owned, but she helped me find the right one for me. I drove off the lot very confident with my purchase. I highly recommend this dealership and ask for Tina.

Awesome experience purchasing a vehicle from bmw of Honolulu. They made the process so smooth and stress free. I would highly recommend this dealer on your next vehicle purchase

The service was fast & efficient. Yvette was my Service Advisor and she was simply the best! She was very personable, knowledgeable, and took my interests to heart. She saved me $$, for which I’m grateful. My wait time was only two hours (I was expecting to be there at least 3-4). Highly recommend BMW of Honolulu service!

I know usually dealers get a bad rap for trying to rip the client off. But Arthur Layao was professional and courteous and even got me a discount!!! I’d happily return my car for service at BMW Hawaii, but huge shoutout to Arthur, five star service from a five star employee!!!!

The service was great down from checking in your car to service advisor they also accommodated me, I dropped off my car Thursday evening so they can work on it Friday they gave me a loaner but couldnt pick up my car till the following Monday and that was not a problem for them holding the loaner till then. Thumbs up for the great job and service.

Bought a 2017 X5 and in less than six months it has been to the shop 3 times, one visit lasting over a month. I’ve requested to speak to a manager and nothing was done until I contacted BMW USA to file a complaint.I will say my service rep Kainoa was always very polite and considerate. I would not recommended salesperson Terrence, he ignored me the whole time and only spoke to my husband. Ask to speak with Ashley (bought my 5series with her) she is wonderful.

BMW of Honolulu gets 5 stars for prompt customer service.I was greeted upon arrival and directed to 1 of 2 lanes for vehicle drop off, then escorted to the check in Kiosks for my 7am Oil/Maintenance Service appointment!Kainoa Morita, the service advisor was able to send me a link to view the walk around from the technician who did a complete under carriage visual of my 3 series. Everything checked off in good working order!Prior to pick up, the car was washed and cleaned! Thank you BMW of Honolulu!Aloha!

Good and Excellent service it was my first time but I feel the welcoming and humble to all I talk regarding my car first service.

Ashlyn was outstanding! Consistently followed up with me from the beginning till the end. Ive had other Dealerships call but because they were not very helpful I didnt pursue. Ashlyn by far Is an asset to your company and appreciate everything she has done for me. Mahalo

Good service and awesome product - BMWs are supreme👍 I will always purchase a BMW!

The BEST car buying experience among many I’ve had, ever! Brett Kami (Sales) and Isaac (Finance Mgr) are possibly the most courteous people on island. Communication was great. Paperwork handled adeptly. No fuss. Brett did a banging job coaching us on the ins/outs of our new i3.Wish I could buy a car every week from these guys. Doing it right!

If I could give zero stars I would! The first time I came here, I made an appointment for 7am (waiter) to diagnosis issues I was having with my vehicle. I assumed my brakes and rotors needed to be replaced. It took 4-5 hours just for them to tell me it needed to be replaced and the parts was not in stock so I had to come back. 4/5 hours! Came to next my appointment, same experience. Watching everyone filter through waiting on the brakes and rotors to be replaced. Each time I do an inspection they are informing me that everything is fine. I came in today for an oil change and alignment. I mentioned some issues I was having with a creaking noise after just changing the brakes and rotors. I showed up at 7:30 am. At 8:38am I got a video saying everything looks good. At 10:30 roughly I’m being told a part needs to be fixed. I decided today is not the day. A little after 11 I’m being told it may take another hour to two because they are experiencing issues with the alignment. (Understandable because I came from a snowy place) But Why does everything always take so long? An oil change and alignment should not take 4+ hours.

Nathan Henman is a true professional! My former sales associate left BMW and Nathan took the time to notify me and offered his services - if and when needed. Months later when I scheduled a service appointment, Nathan again followed up to see if I need anything. I made it a point to introduce myself while waiting for my car to be serviced and found another car I was interested in. Nathan was quick to provide the information I needed and I made another purchase! Truly a pleasant and efficient person to work with.

Unfortunately, we were pawns with a couple of salesman. Our salesman, Daquan wasted our time by telling us to show a little early to view a car, only to let us it was spoken for upon our arrival. We even spoke with him 30 min before as we were on our way. The dude couldve just been a competent, honest salesman, but theres no such thing.

Excellent service! They kept me informed during the whole process and answered all of my questions in a timely and professional manner.

Great service, friendly staff, no high pressure Salesforce, very comfortable atmosphere. Beautiful cars.

Took in a 2003 BMW Z4 for overheating issues, to run a diagnostic test of the cooling system and determine the issue. Made the mistake of letting myself be talked into a near $600 engine test in which they determined inconclusive “engine damage”. However, learned upon receipt of the vehicle that the real issue was the mechanic’s failure to refill coolant as it was completely out, causing it to overheat within just a few minutes, leaving it undriveable. Will not ever be returning here again and am now planning to sell this car. Attached photo shows the empty coolant reservoir as it was given to me when they drove it up to me to drive away.The vehicle was fully operable following the engine being bled and fully filled with coolant the night before I brought it here. I paid almost $850 in total for my car to be made much worse. I’ve learned my lesson and will not be buying another BMW.

Great buying experience. I have purchased many vehicles from numerous dealers but this was the fastest and easiest. Brett and the finance team worked to give me the best deal I could ask for. Brett was very attentive and responded fast to any questions I may have had.

While I didnt end up purchasing a vehicle with BMW, my sales experience short of actually going through the purchasing process was very nice.My salesperson was Darion who was extremely kind and knowledgeable. He walked through all the different features of the X3, the different options, and things I should look out for while I was test driving the vehicle.On a separate day, I was even able to come back to Darion right before the dealership closed and he helped me look at and test drive another trim.I ultimately preferred a different vehicle over the X3, but enjoyed working with my salesman and highly recommend asking for him!

If you drive a bimmer, there’s only one place to go to get the best care for your ride … literally. But even though they know they are the only BMW dealership on the island, they don’t let that get to their heads—their customers do come first. We’ve dealt with other dealerships (non-BMW), and it’s no comparison. Hands down, you get the highest quality service (sales, service or just a place to get good coffee), the most value and of course, the best cars in the market.

Customer service was great and my saleswoman Ashlyn was awesome. But the car I purchased had technical issues on the drive home. I know it wasn’t anything anyone could have predicted, but it didn’t feel “right” nonetheless. I’m hoping that the dealership will do the right thing and allow me to purchase a different vehicle. It could be something minor, but I don’t want to deal with it.

BMW service is awesome. From check in to check out they make it easy. Yvette, in service department, is very responsive to any of my concerns and helpful in determining the best route to repairs. Thank you BMW for always taking care of me and my car! Youre the best!

Excellent service with technician video inspection and service sent to my phone for review. Was done in a timely manner. Comfortable waiting are and excellent customer service from my service advisor Gimie Mendez. Also excellent service from parts advisor Earnie who helped me find the correct accessories for my vehicle.

I love this place. Service is fantastic and I would recommend any day. A+

I’ve been a BMW owner for over 15 years. If you are looking for a new or CPO BMW in Oahu, go see your girl Samaria! She is beyond professional and will go above and beyond to get the best for her clients. In a troubling move to Oahu, I ended up needing a car sooner than I’d hope for. Samaria knew exactly what I needed before I even explained all of my woes. I’m happy to say I’m enjoying my new X3! Stay BMW!

I miss understood the parts ordering person when I ordered my key fob. I thought I paid for a new key fob and the programming at the time of ordering. I was surprised to be told I had not and had an outstanding balance.The ordering person did not explain clearly or did not know the process for programming a new key fob. He made it sound as though within 30 minutes I’ll be on my way (wrong)!It needs to be explained that the time a person schedule an appointment is just the sign-in time NOT the time a technician will begin work on your vehicle. I over heard this explained to another customer when I was waiting.Also, when is courtesy ride returning? I noticed a dealership across the street has one. I was not expecting to have to wait 2 hours for my service. If I had known the above I would have made other arrangements.Although staff was courteous, my unmet expectations left me frustrated.S Jones

Outstanding service from start to finish! We have another luxury vehicles by other manufacturer and BMW service is hands down the best we ever experienced. BMW has anonther lifetime customer in the Garcia Ohana.

Very helpful sales people, but not high pressure. I’m still in shock i have such an amazing car.

9/14/21 Engine oil change and Safety Check Inspection. Mahalo, A.J. and BMW Honolulu Service crew, for the service, customer service and assessment and recommendations for my car. I love the BMW Experience. Thats what I was thinking as I left the lot. See you soon for the next service call. Aloha!P.S. Thank you for letting me wait in the guest area. I enjoyed the cafe latte.

Very responsive. Would have received 5 stars if I could have gotten asking price. BMW overall is having a great year in sales. Also when finalizing the deal with finance they ask if you want all these extras that cost EXTRA and after you sign that check that is the last thing you want is to be asked to spend more money on a car whether you can afford to or not. I think they should include some more perks as other “luxury” dealers do and some of the items in the “convenience” package should be standard.Overall I like the response time and I am having the car shipped to me so it was nice to get pictures of the vehicle. Wish I could get it quicker but it is beyond the control of the dealer.

Excellent experience! We had a great salesperson named Daquan who was knowledgeable, accommodating, courteous and honest. He told us directly what he could do and couldn’t do about all issues. Communicated clearly and responded promptly to all texts or emails. The Finance Manager was super competent and experienced. Everything was handled smoothly and respectfully. I dreaded the car buying process but this dealership and staff were wonderful. BTW the car is great too!! White X3.

The best service of any dealer in Hawaii! I keep buying BMW because I know the car will be taken care of with ease. Flexible hours, in home pick and delivery. Smart and professional. Top notch all the way!

Fast and friendly. Had a loaner ready as promised and even discounted portions of the service saving a couple hundred dollars.

I took my BMW there to get a state inspection. They tried telling me it would cost $1,600 to fix the CV boots and it wouldn’t pass an inspection without that. The state inspection is for mirrors, lights, horns etc. not the CV boot. But I had another mechanic look at it just to be sure and was told there were no issues. Seems like they are just trying to collect a paycheck!

The overall staff is very nice as always, and quick to respond to your questions. Normally my experience is without issue and good. The car check in process is smooth as well as the check out. However, the issue I had with this last visit was the loaner car I was given. The car exterior and interior was not clean. Given the current COVID numbers I was shocked I was given a dirty car. I expected more of BMW. I was given a M model and the car had no problems or issues. The car was fun to drive honestly. Normally I would rate my service a 4 or 5, but the fact that I was given a car that had very obvious signs of prior use was disappointing. If you purchased a 90K car that was being serviced, would you be happy receiving a loaner car that appeared to be not wiped down at a minimum given COVID. What does that say about my value as a customer or what you think about my health.

I was without my car for four days. No loaner’s available. Never received a call or update on my vehicle. Had to call several times because calls weren’t returned. My car is a 2010 X5 and getting up in years. I’m thinking of getting a new one, only maybe instead of a BMW, maybe I’ll look across the street or the next door dealerships.

It was awesome. The sales staff was very helpful with lots of information. And the finance department explained the contract very well and descriptive. When we got into the car it was very well detailed and clean. Nothing like a new car smell. Over all great experience.

The drop off & check in was quick & easy. Jonah stayed in touch with me throughout the day to let me know when my car was done. The coffee machine which provides cappuccinos is one of the best perks!! My car is running great!! I am a huge fan of BMW Honolulu!!

Proper customer service when purchasing a new BMW. The facility is well taken care of and appropriate for the overall experience. Giving it 4 stars rather than 5, because they thought they had the vehicle I wanted in stock. It was on their manifest but not currently at the location. Plus they don’t give real estimates of when the vehicle will be ready for pick. It’s simply a wait until they call kind of situation.

Great professional service and organization. Hats off for my Service Advisor Mr Rick Kanda for providing a seamless service experience and great communication .

I had an alignment and a battery change done at the BMW of Honolulu. Scheduling was easy (I called a week in advance so I can get a loaner car), the technicians did an excellent job and they gave me the latest 5-series to drive while working on my car. Made a lot of pictures with that black 2021 530e😎 EXCELLENT EXPERIENCE!!

Outstanding service from the time I checked in my car until it was completed. Greeted by Mark and the sweet kind lady at desk, they made the check in so pleasant and very friendly! Then the Service Adviser, Patrick Bailey understood my situation on having the service done by a certain time and did come through with the servicing completed and car ready to go. Thank you all for your great service and hospitality! Ive been a BMW customer for over 12 years plus and these employees you have make it the reason why I continue to drive a BMW! Mahalo, Sharon

Excellent experience! Ashlyn was so attentive and worked so hard to make sure I had what I needed and wanted in a car. Judy was fantastic as a finance person and I could not be happier with my experience. Two amazing women outfitting me and my husband with his and hers BMW’s. Thank you for all of your work and effort!

Great service and sales departments.

Excellent experience 😄

Please working with Alex, very personable and knowledgeable. I could tell he wanted usvto be 100% satisfied with our car. More like a friend vs a salesperson. Not pushy... To be fair the finance manager and financing were just as nice and fun. They have created a loyal customer.

Overcharged me for labor. Over 300 USD to wipe off plastidip on the side-markers and remove tint film on the front headlights. A 20 minute job took the whole afternoon. I always take my bmw for service at the dealer but this one is the worst. I acknowledge that dealer service tends to be higher in price but this one in particular is unfair and unreasonable.

Gave me a nice loaner 🚗, did the work and washed my 🚙, gave me some good ☕️, just wish it was half as pricy.

Brett and the Finance Dept made our experience very good and efficient. Brett has been Follow-up on a routine basis. And even 6 months after our initial purchase from BMW Honolulu he continues to answer text and emails. This is the reason we made our second purchase in the last 6 months from #BMWHONOLULU

BMW of Honolulu must be under new management as they have improved their services recently by providing loaner cars of the same model that I own. This was standard practice at mainland BMW facilities to show their appreciation for owners, especially lifelong owners such as myself. When you purchase a luxury vehicle you expect luxury services. Continue to look for ways to take care of your customers and they will take care of you.

Great experience. They got my daughter in the car she really wanted at a great price. Great staff every one was so helpful with the whole buying process.

My salesman Anthony was great, he made sure I got into a car I could afford but also something that was still luxurious. and very appreciative of my finance guy issac, we went back and forth about a couple things but he was offering really great deals.

The drop off and pick up of my car for service were quick. Friendly, efficient service.

Maint team left open steering wheel oin reserve cap and battery terminal cap after multi safe check.Steering wheel fluid lost half due to left open.Advisor did not inform details on safe inspection.

Ashlyn has always been attentive and sensitive to our family needs. This is our fourth vehicle and we are happy as we were with our previous purchases. The sales team, finance and maintenance staff make owning a BMW the perfect choice for a family vehicle.

Theyre capable of doing good work but probably try some shady stuff to make extra money off you if they think they can get away with it. Really terrible with there time management. A first thing in the morning simple task can be an all day leave your car to be babysat by BMW of Honolulu.Almost every time Ive been here the last 3 years Ive been over charged and waited more time than I should have too.Had my vehicle in the shop in Jan 2021 for an oil change and everything was good on the vehicle. May 2021 take her in for new tires $1700 on a 3 series. And a call about a broken cylinder head bolt had its bolt head sheered off. Pretty sus being that I dropped my car off at 09:00 for an 09:15 appointment, and it took until 02:21 to notify me something was wrong with my car. And they were just starting to get around to putting my new tires on my car. ((So Im basically saying what were they doing with my car the whole morning? Plus was told its not something that just happens... There the only people on the island thats had hands under my hood...))If you mention they over price, its the same importing prices or man hours but BMW charges more for man hours than Porsche apparently. So let that sink in that the Ford of Europe is charging more than a higher luxury brand. You would be better off buying a higher price car from another brand with better maintenance fees and just pay the difference for the car itself, rather than be scammed. Probably worse than I imagine since they have no competition on the island to put them in check. They can do what they want. What are you going to send you car to a better dealership? Where California?There workers seem friendly and half the work Ive had done had zero issues. Just maybe have a car friend look over your car before they do there check. Because whos to challenge there word? Maybe they did something or maybe just unlucky.

Very good experience with the service. Other than long lead time to schedule an appt, once I got to the dealership, they knew I had a loaner requested and the process was very straight forward. Much better than other bmw dealerships I’ve been to previously.

It’s always a stigma that car dealership or buying a car can be very intimidating as they can be very “pushy”(which I have experienced to two different car dealerships prior-which I won’t name), but BMW-Honolulu was different. First, due to pandemic, I know most needs to schedule an appointment to be seen, but that day we just decided to stop by at BMW and we were approached by Daquan at the parking lot and we just told him we were just looking around for a possible purchase and he patiently showed us around, very knowledgeable and accommodating person, didn’t feel any type of arrogance in him. Secondly, he was thorough on explaining things, because I for one doesn’t know anything about this car I purchased since it’s not even a part of my option at that time.His boss was as well very easy to talk to, they stayed even pass office hours for us. And lastly, I was glad that the company decided not to add up a price adjustment on top of their MSRP due to car shortage(which others does, almost 5K for Land Rover, and 3K for Audi). Thank you so much for a great experience BMW-Honolulu.

I have had the Pleasure of working with Kainoa of BMW Honolulu and each time was a pleasant surprise. I received a complimentary inspection, thorough diagnostics and top tier service. BMW has certainly earned my loyalty and I will be a long time customer. In fact I’m looking into leasing an X-6 to add to my current line-up.

Okay so, would like to praise Daquan! He was a professional and excellent sales coordinator. Very responsive and willing to work even after hours on the deal. Even making sure I understood Everything prior to signing the paperwork.Getting the car was so easy! It took us less than 45 min to pick it up. They detailed it and it looks great. I haven’t had the best experiences with this dealership in the past, the sale people were not too kind before I think because of my age (being younger). That being said this time around just the customer service alone would have me coming back.Management also helped clarify some things in the back and worked hard too, for that I appreciate their tenacity to get the deal done.Daquan thank you so much! Definitely 5/5 star service.

Patrick was extremely helpful in expediting service for our car. We drove in without an appointment as our car suddenly notified us to go to a service center. He told us that it might be dangerous to continue to drive the car, so he managed to take the car in and secure us a loner. He was pleasant, and provided a much better experience than previous customer service agents.

This is one of the worst experiences I have ever had at a dealership. I had talked to the service tech about the problem I was having. He told me they would be able to do the repair I needed. When they got the vehicle they pushed for an extra charge and were unable to do what we had talked about. I went to pick the vehicle up after nothing got accomplished. They quoted me $3700.00 to fix the vehicle. They couldnt even start the vehicle to return it.. They told me it was most likely the starter. It was actually interference from the other key fob. I had to return later that evening to pick the vehicle up. This caused me to be stuck in traffic for over 2 hours. My experience was so bad I have now sold this car and will never own another BMW. Worst experience ever with a dealership would not recommend!

Best car buying experience ever. Brett made sure we knew everything about the car - our being happy was his highest priority. Pretty remarkable in a car salesman. The whole process was seamless. Friendly, smart and efficient service. I can’t recommend them enough!

My first experience at BMW of Honolulu was a little interesting. Wasnt to sure of how they would react to me, being Im just simple country boy. But my experience with taking other types of cars to there dealership for services, has thought me what to expect when getting my car service. In the outcome my car and myself was treated with the utmost respect and quality service above other dealership services I had experienced.

I always have a positive experience at each service appointment. The intake staff are extremely friendly and helpful and the process is quick, easy, and seamless.

Service agent tried to gouge me with $795.00 charge for changing oil and micro filter. When I told him I was going to call around for competitive pricing, he immediately called back and lower the charge 50%. That’s not cool. I guess higher up is motivating their employees to help pay for the renovation of their dealership.

First and foremost, BMW has the best service program in the business. I worked with Service Manager Gimmie a few times and I now make sure my service appointment is scheduled with him. Gimmie makes repair recommendations only when necessary. Services and repairs were all done to my satisfaction. They got a pretty good team at the Service Department.

Great service. BMW Honolulu mechanics provide a short video recapping their work (in this case a routine oil change and vehicle inspection). Very friendly and professional.

Wonderful customer service! Polite, friendly, and very helpful with questions and concerns. Thank you, Gimie Mendez!

Got an email from BMW re car needing service. Called & spoke to a service rep who verified this so made an appointment. I had to organize my own rides bc BMW is still not providing shuttle service (though Lexus across the street fr BMW has been for last two months). At appointment check in told the service not required till Dec. but some other routine service can be done. Drop car at 8:15 am told not ready till the afternoon. Seven hours later at 3:30 I called BMW because my ride was waiting on me. The car was still not done.My car is 21/2 years old. Even maintaining tire pressures takes at least one hour. Regret car purchase.

Otto was so helpful and made the process so easy. I’m so happy with my new car!

Great service. Buying a new car was extremely easy. Thom was great at showing me all my options and keeping me updated. I highly recommend this dealership.

Mr Anthony was wonderful and I got all of my questions answered. He even helped me get my old car inspected and registered before trading in. It is why I went back and bought the BMW I liked. Absolutely recommend this dealership.

We take our car there. Service was fast, staff was cordial and professional.

They have such an awesome staff they welcome me with lots of aloha definitely coming back to do my tires and future repair👍🏽👍🏽👍🏽

This was my first experience with BMW. Your service staff is far and above anything I have ever experienced. They are professional, courteous and efficient.

Thank you BMW of Honolulu for always providing me with outstanding customer service.

The BMW of Honolulu is the best service station I’ve taken my vehicle. The staff is very professional and helpful. They go above and beyond what’s required of them.

A good company with prompt service. I left my BMW overnight (no start) and was able to get it fixed and running without incurring extra charges 😊

The sales staff was extremely courteous and non-pressuring. The worked to ensure that we as the customers always felt taken care of and any concerns addressed.

Great communication and service. BMW always provide top of the line service with Aloha attention. Mahalo!

Everything went smooth. Everyone helped me a lot and made process easy. Thanks.

Very courteous and professional staff, very happy to have a loaner available.

Great service with an excellent and professional staff. The team was very courteous and explained everything with no issue. Jonah Ching was knowledgeable, respectful, and communicated with me during the entire process.

Mike Castaneda provided me with professional and outstanding service with my new X1!

No complaints at all, even though I showed up looking for a not BMW that they had on their website. Good service, chill throughout the purchase. I can recommend them highly.

I had a wonderful experience with BMW of Honolulu, they took great care of me. Thanks to Tina for making me feel really comfortable during my purchase.Mahalo!

Great servuce,at drop off and pick up, thank,ypu

I usually hate going to dealerships more than I hate going to the dentist! I went to BMW of Honolulu for a car I’ve been saving up for, and they did not disappoint! I had the greatest experience with Jacob - he was extremely helpful, knowledgeable, and really made for an extremely pleasurable visit. I was in & out with a car in no time. He went above and beyond in every sense before & after sale! He walked me through all of the nooks & crannies of the car and pointed out important things and he even setup my Bluetooth and other things for me. I had a couple of questions about the car after I got home and left a message for him - he still responded within a matter of minutes. If I do 2 5 star reviews, does that make it 10 stars for Jacob?

Terrence and his team took plenty of time to help me set up the iDrive system on my new car to my liking, pairing my phone with car play, etc. They also went over all the features and told me how best to operate as it is an EV.

Alex Y. was such a great help! Definitely gets you everything you need and more. Thank you Alex for your excellent customer service!

Went in to “look at” a couple of cars left with my forever car. Mikey, finance and everyone was very helpful and stayed late on Mother’s Day to help us get the deal that sounded right. I definitely recommend BMW and BMW of Honolulu!! Thank you

Excellent service care and consideration! Homie was outstanding as well as the technician Ryan. An overall great experience!

Yvette our service advisor is THE BEST!!! Very welcoming, knowledgeable, and honest! Hard to find that trifecta nowadays. BMW Honolulu, you have a great employee/service advisor! Your other service advisors can learn a thing or two or more from here.

Found the car online and contacted the dealer. Recieved a fast response back. My sales associate Terrence was courteous and very helpful. Sent me pictures and information on the car. I purchased the car, and awaiting shipping and delivery. Very satisfied with the dealership.