My experience at The VanDoorne Hearing Care office was wonderful. They are a kind, friendly, professional, knowledgeable staff. Learning about my hearing experience with the helpful care that I receive while understanding my own hearing loss was very reassuring. I highly recommend this office with your questions and concerns regarding your own or your family and friends hearing issues.
It is a caring and professional hearing clinic. I am very satisfied with the care I am getting there.
Hi, I have been a patient of Van Doorn Hearing Care for several years and have had nothing but wonderful experiences with them. They are always ready to help me, even with just a short notice. They will ALWAYS quickly make time for me when needed.I had to call them today regarding my hearing aid not providing service for me and they immediately told me to come in and they would take care of it. Within 15 minutes I was in their office and they were cleaning my hearing aid and providing new batteries. Very willingly done and problem immediately solved. Thank you, everyone. I wish all health care providers were as willing to help their patients.Sincerely,Viola BurgenmeyerHolland, Michigan
Great service! Trust cares about your hearing!
I had had my hearing tested several years ago but having very small ear canals the ear pieces didnt fit and were uncomfortable.When I realized I was hearing what people were saying and making comments that were totally unrelated, I decided to go to Van Doorne Hearing.The first thing I noticed when I went into the room was the card full of hearing aids. They had tiny ear pieces! I decided immediately that my hearing issues would be able to be resolved.I was so impressed with the treatment I received. Everyone was pleasant and helpful. They exhibit professionalism, yet speak in terms anyone would understand.I have found my hearing aids to be comfortable to the point I barely know I am wearing them. I am still learning how to make adjustments but the staff have guided me every step of the way.Dont wait! The exam is easy and being able to hear clearly and correctly is life changing.J.Glass
I aways had a great experience with the folks at Van Doorne. They are very friendly and attentative to my needs. I highly recommend them!
Everyone was very professional and Craig Van Doorne was extremely knowledgeable and very skilled in his testing and explaining the results. I would highly recommend their services to others.
Good, HONEST, caring people. A great place to rely on for those of us who are hearing impaired.
Professional, patient, and always caring. Excellent value and service.I would not think about going anywhere else but VanDoorne.Their care is always fo used on what is best for the person they areserving. They have helped me immensely.Gerald (Jerry) Hunsburger
I have had very positive experiences each time I have had an appointment. Great customer service and wonderful people to be around.
Great service and always responsive.
Excellent service all around!!
Thanks for the info! Mahaneys
The Van Doorne family has been helping me function at my best since I was five. I was born with a hearing loss and while technology has changed tremendously throughout the years, their care for clients has remained steady. I have since moved out of the state and still go back for care because they are simply the best in both knowledge and customer service! The only audiologist office I would recommend!!
I am very pleased with my experience at the Van Doorne Hearing Center.I especially appreciated the professionalism and friendliness of the staff.I am almost hearing too well!Instructions were clear and easy to follow.I am a happy camper.
I have known Craig Van Doorne and his family for over 7 years. My favorite part about this practice is that they truly care about each and everyone one of their patients. They pride themselves on always having the best technology, their customer service and educational approach. They care more about educating than actually selling a product which I love. This is rare in most medical practices. I highly recommend you give this practice a call, you wont be disappointed!
I have been a customer of Van Doorne Hearing Care in Holland Michigan for 3 years. In all that time their superior service has been commendable. Craig Van Doorne has went out of his way to help my wife and I install hearing devices that improve our television and streaming experience. The office (Sarah) is always engaging and a pleasure to deal with.
Macenzie Konig, AuD, was throughly helpful to someone needing an assist with an aid. She thoroughly explained everything in a manner that helped me choose the best treatment options. Highly recommend!!
I could not be more happy with the service I received from Van Doorne Hearing. They show an honest care for my hearing and they took the time to talk to me make sure I was happy with my hearing aids.
What a wonderful experience! I am still beaming from my appointment this afternoon!! I needed to get a hearing test performed and also ear impressions for in-ears that Im having made since Im a musician. I had previously done ear impressions with a different company and they were done so poorly that the company making my in-ears couldnt even use them! :( I searched on the web, gave Van Doorne Hearing Care a call, and scheduled an appointment.The staff were kind and professional. I was greeted when I first walked through the door and attended to immediately. Throughout the rest of my visit I was referred to by my first name which to me showed that I was more than just a client.I saw Dr. Karen Van Doorne who did a phenomenal job! She has worked with so many musicians in the past that she knew exactly what to do and walked me through the whole process. I felt that I could trust her and was in good hands. She was thorough yet quick and while professional she still took the time to get to know me rather than push me out the door.This truly was a great experience and affordable for my wallet. I would recommend anyone needing hearing services to go see Van Doorne Hearing Care!! Theyll treat you like youre part of the family! :)
I am very pleased and impressed by Van Doorne Hearing Care. Craig is so knowledgeable and caring. He has a real gift of communication. I was able to understand and appreciate the value of good hearing. He conveyed his knowledge and expertise so well I felt as if I had known him forever. I am now wearing hearing instruments and am amazed at what I had been missing. The ethics and values of this family I hold in highest esteem. They are true beacons in giving back to the community. This has been a wonderful experience for me, and I recommend them highly.
I completely trust Dr. Koning with any hearing needs for my family. She thoroughly explains everything in a manner that everyone understands and helps choose the best treatment options. Highly recommend!!
Van Doorne has been awesome. I lost full hearing in one ear and they have been very helpful. They work with your schedule and it’s clear they are genuinely committed to helping you leave happy with your hearing aids. Plus they have an incredibly friendly staff. I honestly thought I would hate wearing the aids but they are very tiny and now it’s hard for me to leave the house without them! Would recommend to anyone with hearing loss to improve your quality of life.
I am on my third set of hearing instruments that I have purchased from Van Doorne Hearing Care, so Ive gone to them for quite a few years now. I have always been extremely happy with the quality of instruments and the service theyve provided. Ive received regular cleaning and adjustments at no extra charge, and the free batteries have been a nice bonus as well. The owner, Karen Van Doorne, is a Doctor of Audiology and really knows her stuff. Her recommendations and assistance have always been most helpful. Craig Van Doorne, her son and partner in the business, has also been a great help to me. If youre looking to get into the world of hearing aids (or upgrade/replace your current instruments), I strongly recommend that you give the Van Doornes a call and set up an appointment.
This is the place to go for hearing aid technology. Professional staff a top notch equipment. Their competitive prices are supported with a very thorough support/ service system.
Have used hearing aids for 6 years now and was never truly happy with my experience. Karen took the time to listen to my story and between her and her son, they were able to fit me with the perfect instruments. I love that they had me wear them for a week and then come back so they could be further adjusted to my satisfaction---then come back two weeks later to be certain everything was in order. I would highly recommend Van Doorne Hearing to anyone with a hearing problem. They are professional people and both have a great sense of humor!!!
Craig examined my ears and checked over my hearing aids. I arrived about 20 minutes early for my appointment, and I was out again before the scheduled appointment time. In this brief time Craig explained what he was checking, supplied me with another half years batteries, and explained what to expect at my annual review in October. I appreciate his personable and professional service.
I have been a client for over six years and have been continually satisfied with our relationship. I recommend Van Doorne to anyone seeking to improve their hearing.
The care I received was great. I was attended to by Greg and Karen within minutes of my arrival. As usual both were courteous, competent and friendly. If I was asked to describe my visit in one word, that one word would be caringGive Van Doorne Hearing Care a try, and while your at it have a cup of their delicious coffee
I was sold with their service. A friendly/warm and sincere reception when calling in for an appointment while answering my questions about my broken hearing aid. When coming in for my appointment, I was 15 minutes late due to the hold-up at the dentist prior to this appointment, it was close to 5 pm on Friday when it would be closed for the weekend, Karen graciously took a look at my hearing aid while I was waiting at the lobby that was so cozy with pretty decos. She returned in less than 5 minutes with my hearing aid back to working miraculously. I was overjoyed that it was a minor tweaking. It was only a $20 service. I also thought I needed a new ear mold as there was a slight crack on the ear mold. Karen didnt think I needed to do it, as the slight crack didnt interfere any functioning. She saved me $100 from a new ear mold. She also saved me from any unnecessary repairs if it were from some other places that would drain money from me unnecessarily. A honest place to deal with. I am coming back there from now on and for my future new hearing aids and ear molds. And referrals to your place! :)
What could be better than a family owned and operated hearing clinic that will properly evaluate, fit and follow you on your journey to improved relationships with family, friends, and co-workers? Dr. Karen, her son Craig, his wife Sarah, and most recently, Dr. Macenzie have successfully guided me for nearly five years. The treatment they continue to provide makes a major difference in my ability to enjoy solid relationships with those I love, those I interact with both at work and socially. Life is so much better in a hearing clearly world.
Very caring staff. Great attention to detail. They willingly took all the time necessary to assess me. I will be back.
Staff is very knowledgeable and take the time to explain to you every step that concerns your hearing loss. They are committed to excellence in all aspects and achieve that goal continuously. A pleasure to be one of their patients.
Van Doorne hearing care does an excellent job in diagnosing and servicing their clients. I have appreciated their availability when I have questions or a need. Karen and Craig are both very knowlegeable, helpful and most personable. I am grateful for how they have listened to my concerns and have treated me. I would highly recommend them for your hearing care and needs.
Dr. Karen and Craig Van Doorne were so helpful in helping me get the right hearing device and settings for my particular kind of hearing loss. I felt like I had personal attention and that they really care about making everything work well for me. I highly recommend them for your hearing needs!
I have been dealing with tinnitus in my ears for 34 years. Mackenzie Koning step by step explained what I was going through and what she was doing to help me. Within 15 minutes the pain I was experiencing was eliminated. Now I have hearings aids programmed for my specific issues and support that is second to none. Craig took the time to train me with my hearing aids and iPhone.
The staff has always been friendly and helpful. I I have a problem with my hearing aids, they get me in as soon as possible and work on it until I am happy with the changes.
Karen, Craig and Sarah are all fantastic. They take time to discuss my lifestyle and how it relates to my hearing needs. Proud and happy wearer of hearing aids for 2 years thanks to this team. Thank you!
I went to Van Doorne Hearing many years ago and have always been extremely satisfied. Their professional care and knowledge and office cleanliness, accommodating staff have always been there for all my needs. I spoken to some of my patients about their experience and they usually ask for Van Doornes phone number. I give them the number knowing that the Van Doorne staff will give them the best care for their hearing needs. My hearing instruments allow me to blue-tooth my phone so I can hear calls in stereo, music in stereo and adjust the sound to my environment. You will not be disappointed.
It has taken me a long time to decide I really needed hearing aids. Im so glad I finally made an appointment. I chose Van Doorne hearing care because I knew Dr Karen. My appointment was with Macenzie Koning. She was wonderful, extremely knowledgeable and caring. She worked with me to make sure I had the most comfortable fit and best sound possible. They were very accommodating about appointment times and changes and truly made the whole process easy. Thank you!
Courteous and friendly, but above all, professional if every sense of the word!
Our family HIGHLY recommends Van Doorne Hearing Care! The customer service and care is genuine/top notch and the attention to detail is superb. Craig did NOT try to upsell mom on products, but helped her to choose the specific hearing instruments that worked best for her ears and budget. I was very impressed with the one on one considerate care given to my mother by Dr. Karen, Craig and his wife. They took time to educate the whole family about test results and hearing instrument choices. Communication with us and their willingness to do rechecks as needed were outstanding. I highly recommend that you at least consult with them if you wonder if your hearing can be improved. When it comes time for me, I will only go to them!
I recently moved to the area and was without a source for my hearing aid needs. I was at my wits end with feedback problems and unequal sound. Craig did the entire testing and calibration, things that the original provider in Kalamazoo had not done. I am now satisfied that my hearing aids are working to the best ability that they can. And I am pleased to know that someone in the area has the expertise to solve any hearing aid problem that comes up. I am pleased with this provider and recommend them to anyone having problems with their instruments. Give them a call or stop in.
Craig, Karen, and Macenzie and the rest of the staff are working diligently to make sure I have the right hearing aids programmed to my special requests! Theyre great!
Great experience and completely explained on the workings of the latest hearing devices . We would recommend Van Doorne Hearing Center to anyone who thinks they may want to improve their hearing or just have their hearing checked.
Van Doorne hearing care provides excellent hearing care. Karen and Craig are both so caring and knowledgeable about all aspects of hearing.They are very accommodating and are able to meet your need in a very timely manor. I am so thankful for all they have done for my Mother and for me. I would recommend trying VanDoorne hearing before going else where. I am so glad I did.
A great experience. Dr. Koning was very thorough in explaining everything as we stepped through the process.
I have worn a hearing aid for over forty years and have worked with several audiologists over this time. Dr. Karen Nagelkirk and her son Craig are the best and truly want their patients to hear better. They will put the extra effort into trying to make sure that they do.I highly recommend them to any person suffering a hearing loss.
I was frustrated a bit with my hearing aids as I was not hearing as well as I thought I should. Karen took care of the problem, and I am so pleased with the result. I have been very happy with my care from Karen!
They took their time with this doubter. Dr. Koning was not only knowledgable but patient with this old guy. I was given lots of time for trials and open ended programs as options. Outcome? Not exactly what I expected, but amazing improvement in many places and circumstances.. Do they work everywhere perfectly? No, there is a learning curve that takes some time. Some places are tougher than others. ie. My middle nurse daughter still talks too soft and fast but I can hear her kids. I had forgotten what birds sound like.
Ive been very pleased working with Craig, who is never pushy, always helpful, with prompt service whenever needed.
VanDoorne Hearing Care has helped improve my quality of life immensely. Karen and Craig worked to fit me with hearing aids that would best suit my type of hearing loss and would fit my budget. I feel they genuinely care for me as a person and not just a patient and have taken the time to answer my bazillion questions. VanDoornes is the place to go if you are looking for the absolute best in hearing care.
Always willing to listen to my concerns and make adjustments to make my hearing experience better if possible .
My experience (within the last few months) of being Tested and Prescribed in need of Hearing Aids at Van Doorne Hearing Care conducted by Karen and Craig was very Professional, Highly Qualified, Epmpathetic and Pleasantly acccomplished. These, local area, lifelong residents, of the Holland area answered ALL my questions and even offered a way for me to pay for the devices (on an interest free basis). This eroded my final objection as to whether or not to proceed in this matter. Their follow-up service and interest, after the purchase continues to be OUTSTANDING!
I chose this office because my mother has been getting her hearing cared for by Karen Van Doorne for over 30 years. Shes the best. The people at this office are experienced, very up-to-date with the latest technology, but most of all they care about their patients quality of life. I was starting to turn the volume up on the TV, and having a lot of trouble hearing on the phone, mostly because I couldnt hear the beginning consonants of words correctly. They tested my hearing very thoroughly and let my try out hearing aids for two weeks. This was during a very stressful time in my life and I just wasnt able to adapt to hearing aids at that time. There was no pressure to purchase and I waited for over a year to contact them again. They may have sent one letter in that time, but no phone calls. Karen & Craig spend unrushed time with you explaining everything you need to know about your particular hearing disfunction, the hearing device and options, and help educate you & your family about lifestyle changes. Ive only had my hearing aids for 6 months, but Ive seen over the years of my moms hearing loss how they go above and beyond to take care of the devices their patients use and the patients themselves.
Dr Van Doorne was thorough and professional. Hearing loss is often relegated to not paying attention to other, but now I can better communicate with though when need me to listen. Thanks!
Had great professional help and service. H aids working in the manner they were accustomed. Thanks for everything, especially the chocolates.
Great service,knowledgeable staff,Mackenzie is “da-best”!
Thank you for the excellent care and follow up that you have provided since day 1. Above and beyond!
Very thorough. Appreciate the time spent with me explaining my hearing loss.
I have been going to VanDoorne Hearing for years. They have always taken time to help me to hear better.
These folks are professional, kind, and experienced, and not only take care of my ear health, but my ear equipment. Would highly recommend them😊
I have been seeing Karen and Craig for almost 2 years now and have always received the best personal care and professional service. The other hearing centers around town just dont compare - and I have tried most of them!
As a family physician, for many years I referred many of my patients to audiologists for hearing advice. and hearing equipment. It wasnt long before they reported back to me regarding the pluses and minuses of their satisfaction with their consultation. A few years after I retired it became my turn to utilize the services of an audiologist. I chose VanDoorne Hearing Care and I have been very pleased ever since.with the team of Dr. Karen and Craig VanDoorne. They explain my situation thoroughly, take time to answer my questions, and always let me know what is coming in new equipment. Yes, I readily give them 5 stars for making it possible for me to hear the preacher on Sunday and enjoy a good conversation in a noisy restaurant.Frank Pettinga MD
Always professional and great service.
I went to Dr.Van Doorne when a freind highly suggested that I go to get tested. I was so pleased with Dr. Karen and her son Craig. They did all the tests and found that I was very much in need of hearing aids.They took plenty of time to explain about my hearing loss and how hearing aids would be so helpful. I was amazed at how I now feel more confident when I am talking in a crowd or where there is a lot of background noise. I would suggest anyone to go to Dr. Van Doorne. I have had many people say that since I got my hearing aids, I am not hollering at them when I talk to them. THANKYOU again Van Doornes
Karen, Craig, and Sarah have always been friendly and helpful. L Pepoy
I took my mother who is 80 years old to get her hearing tested at Van Doorne Hearing. We knew she could not hear very good and learned she had up to 70% hearing loss. Dr Karen Nagelkirk was absolutely amazing with my mom! Dr Nagelkirk spoke clearly and slowly to my mother and I was extremely impressed with her patience with the elderly. She turned my Moms sour attitude in a content and happy one. It was obvious to me that Dr Nagelkirk is very skilled and experienced as a Doctor of Audiology and I would highly recommend her to anyone who has hearing loss. It was a great experience!
Excellent service and follow-up!!!
Van Doorne has the greatest Audiologist service !
Friendly staff. Very educational without the pressure.
Very supportive, encouraging and knowledgeable .
Prompt quality service!
Very thorough and caring.
They helped me a lot knowledable and professional.
Great people that care
Great service
Always great service. These hearing instruments are the best thing I did 6 years ago. Still going strong.