I have nothing but good things to say about my experience at Holland Doctors of Audiology. Everyone in the office treats customer service and satisfaction as their highest priority. I would recommend them to anyone experiencing a concern about hearing loss. They take their time to make sure you receive the best solution and not necessarily the most expensive one for your own unique situation. I have been very impressed all the way along with the care I received.

They were friendly professional explained what she was doing and went over the results explaining everything.

The staff members at this office were exemplary. A few special COVID-related health measures were in-place, but everything was explained clearly right up-front. Everyone was professional, friendly, and knowledgeable. I really appreciated that they took the time to enunciate and speak clearly enough that I could hear properly and understand. The facility was very well-maintained and clean. A+!

I have been to many audiologists over the last 10 years in Chicago and Michigan and by far Dr. Crossland is AWESOME. So patient, kind and extremely helpful. Ill never go anywhere else. Ive called many times and Ellie is always super helpful, patient and friendly.

Great staff, very helpful and friendly! On time and punctual!

Appointment was on Oct 25. Called in right on time. Dr Crossland was very helpful, patient, and very thorough in her exam. She spent time with me to ask and answer questions. I recommend her highly!

Approached by the professional acting staff upon arrival. Extremely friendly and helpful. Very thorough test conducted. All questions answered clearly. A pleasant visit that was short and to the point.

They were very professional and kind and polite highly recommend. Very clean

Doctor D. Is the best. His knowledge of devices and sound is unparalleled. As a musician it is important to me to protect my hearing while performing but also getting the most out of my in-ear monitors. Doctor D. has been amazingly helpful and knowledgeableabout everything I have needed.

Super nice and friendly staff. The lady who did the exam explained everything well and talked loud enough for me to hear her while giving me the instructions. Best audiology exam I have had in 10years of service in the Army.

Very fast and friendly staff, very nice facility. Testing can be rough due to the sounds required to test your hearing but overall a fantastic service ! Highly recommend!

I experience anxiety when I do anything medical related, and having my hearing evaluated is no different. However, the staff here was very respectful and kind. Thorough explanations of the process by the doctor made it relatively anxiety free. I definitely recommend them.

I had a session with them to test my hearing and get a set of custom ear-plugs made. They were professional, friendly, and the earplugs I received are exactly what I needed. Highly recommend.

Drove up from Kalamazoo for a tinnitus consult. Very good visit. Dr. Stelios Dokianakis is a really nice guy who knows his stuff about tinnitus. He took the time to really talk/listen. He was realistic but hopeful that I can learn to deal with/accept it. Told me to be patient with it and hoped he would not see me again because it would become non-bothersome. He did emphasizes that if I have problems long-term and I am having trouble adjusting, he is there and things could be done with sound therapy to help me deal with it. Very glad to know he is there!

The office was exceedingly helpful. They notified us of a cancellation allowing us a very timely appointment, dealt well with a wiggly toddler and were skilled at unblocking an ear canal. Personnel were kind and compassionate at all times. II would definitely recommend them.

Very professional staff. Everyone was extremely courteous and knowledgeable! Thanks for an awesome visit.

Wow! From arrival to departure and everything in between, what a great experience. Greeted with a friendly smile and polite welcome by the staff for the pre-screening. Welcomed by Dr. Crossland with the same warm hospitality as her staff. The facility is immaculate...yep...the bathroom is even spotless. Dr. Crossland explained everything in detail about the exam and was very professional throughout. She explained what would happen with the results as this was for a VA exam. Her staff walked me out, thanked me for my service, provided complimentary hearing protection and a nice card. You absolutely cant beat this kind of service. The VA got it right with sending vets here...and you your family, and friends should go here too. I will be recommending them to everyone. Dont just take my word for it...look at what everyone else says too. Thanks so much!!!!

Dr. Stelios Dokianakis is very attentive to his patients. I have complete confidence that I am receiving the best care possible! His office staff is also wonderful! They are always very cheerful, helpful and professional!

Very professional audio testing office. Appointment time was kept and even a bit early. Highly recommended this facility.

My Mother waited too long in life to accept her hearing loss. Im sure many of you can relate. Holland Doctors of Audiology staff and Dr. Crossland took such good care of Mom during the evaluation, results and discussion of recommended solutions. Dr. Crossland had the patience to answer Moms questions and help her feel comfortable with something she had put off for so long. The after-sale support is very good. Mom lives in assisted living and the ability to have remote follow-up is fantastic. Moms hearing aids can be remotely tweaked and adjusted for a perfect custom solution. I would absolutely recommend Doctors of Holland Audiology, especially for your Senior loved one.

Dr Crossland ROCKS!Her staff is amazing!I highly recommend their services.

I was sent to Holland Audiology for a disability exam through the VA...apparently the VA sends all the hearing exams to Holland Audiology...and now I know why...everyone at HA is amazing...very professional...very friendly...very helpful...even if you dont deal with the VA...I highly recommend Holland Audiology for your hearing needs...you will not get better care anywhere else!

The staff was courteous and professional and I was seen on time. The facility was pleasant abd very clean. The doctor took the time to clearly explain what was happening and what to expect. Highly recommended.

It was a very good experience from the first to the last. A super doctor and staff. It couldn’t have gone better. Thank you.

Doctors of Audiology offers a great experience for hearing aids. They take great care of their patients and work with them to make hearing for them to the best of their ability. Friendly staff and caring people. We would highly recommend their services.

Such a beautiful office, with very lovely people. If you are someone concerned about covid protocol, they have it on lock, literally! They got you boo. Dr was spectacular and wonderful with children. Such a great experience, i want to come back to this office even though i dont need to! Bravo team!

Our experience with Dr. Dokianikis (sp?) was top notch. He helped assess my 6 year old’s hearing and speech concerns. He was kind, funny, engaging, knowledgeable, and made him feel very safe. I would highly recommend him as a pediatric audiologist.

Great experience. Appointment was on time, staff was very friendly and helpful.

Very professional and friendly staff. The doctor actually takes the time to explain what the test is there setting up to do. Kept cleaning the equipment as we progressed on the testing. . Làst office at the end of the building

Facilities are very clean and orderly. Dr was very personal as well as professional.

I took my 94 year old mother to Dr. Stelios today and he was so good with her. So patient and understanding. He explains things to her in a way that she understands. She told me she feels so safe and that everything is good after she leaves his office. If (and I hope it is never) I ever need help with my hearing, I want this man and his staff to take care of me. He - and them - are the best!

I had a very pleasant experience. The staff was friendly as was my doctor who was thorough and great in discussing the procedures. My appointment began at the exact time it was scheduled for.

The staff here is above good they are fantistce they answer questions treat you very good i would refer any of my friends that need there office

Super friendly. Was in and out for the appointment and they were actually on time (unlike my previous experience with other providers).

The Doctor and staff were very pleasant and friendly. I would recommend anyone with hearing issues to go to Holland doctors of audiology.

Superb customer service! The receptionist was very kind & hospitable. Doctor was certainly knowledgeable & proficient. All this organizational success culminated in a short appointment time with a more comprehensive exam. Thank you Ladies!

I have been seeing this firm for a long time and every experience has been positive with both professional and administrative staff. Always on time, offices are immaculate, supplies always available and people are attentive and pleasant. Answers to questions have always been provided in an understandable way.

Went in for my first visit after receiving my new hearing aids. My hearing aids have to be adjusted slowly due to my condition. Amazed of how much the difference is from a few weeks ago. Can hardly wait till the next visit.

I was very pleased with the service I received at Holland Audio. As a veteran with significant hearing loss and tinnitus, I was sent here by the VA for evaluation. The staff members were all very friendly and helpful. I highly recommend them for any hearing loss issues.

HDA has become my new favorite health care provider. Stellar level of professionalism, kindness and educating the patient. I heartily recommend them.

Just had another wonderful appointment with Doctors of Audiology! Amazing Dr. Stelios and team. Thanks for great care.

Very responsive. Staff is friendly. Doctor is knowledgeable and receptive to questions.

Everyone was so kind and friendly. Very professional and pleasant! Well worth my drive from Grand Rapids. I highly recommend this facility!

This is the best Audiology office! All the staff are kind, compassionate and just plain fun! They make us feel welcomed and cared for and were the only office that would treat my daughters APD. We are so thankful we found them when we did!

Dr. Stelios is very personable, very professional and knowledgeable, and caring of me as a person and a patient. He is very good at explaining the process as well as the results. He also let me decide on the next steps based on the results. I strongly recommend Dr. Stelios!

I am a Veteran that was sent here for an exam. All of the staff that I came in contact with, were very friendly & courteous. If you are concern with Covid the place is spotless and all protocols in place. Dr. Crossland who performed my exam, was very professional, had a great attitude with a great sense of humor. I felt that she did a Great Job & gave you the time of day with questions & concerns. If in need of hearing exam or anything related to hearing, I Highly Recommend Holland Doctors of Audiology. Brian Baker - Newaygo, Mi.

I was sent to Holland Doctors of Audiology as a part of my VA Disability claim for hearing loss and Tinnitus. The staff was very prompt and had me complete my intake paperwork in my vehicle (Covid precautions). Everyone was very safety conscious, polite and professional. Everyone thanked me for my military service.Dr. Crossland was the Audiology Doctor who performed my hearing evaluation. She was very thorough and verified her results through multiple methods. I always appreciate excellent service and Im always willing to pay more for it! I knew I had hearing loss from my military service and she explained how the loss may have occurred and what I could do about my Tinnitus and my hearing loss.

Always a good experience visiting Holland Doctors of Audiology. I am grateful my hearing has improved dramatically over time and my social connection with others continues to grow stronger now I can hear the conversation. So glad I made this decision.

Dr. Dokianakis and his stellar team continue to provide my husband and me with OUTSTANDING personalized care and customer service.I had abandoned my former hearing devices until my needs were re-evaluated by Dr. D. in August. After thorough testing and input, he recommended devices that are actually comfortable and match my lifestyle perfectly.In the weeks that followed, he spent additional time answering my questions and teaching me how to use the additional features. He genuinely wanted ME to be 100% satisfied ... and I am. Thank you, Dr. D!(In addition, they deserve an A+ for the safety protocols that are in place and followed at this office.)

I am very pleased with everyone here at the Holland Doctors of Audiology office. Everyone is so kind and caring, I feel so comfortable coming in for my appointments. I highly recommend them!

Everybody was very friendly and professional. The faculty was very clean and up to date.The staff were exceptional. The appointment was on time and efficient. The provider explained everything. I would recommend this practice to everyone.

Very well organized, was treated very nice, wait was minimal and staff very pleasant

Totally friendly, yet professional staff. Followed Covid 19 guidelines very completely and strictly, yet so organized- putting the client totally at ease in a seamless fashion. Dr. and staff provided complete information and set out a course of exploration, communication, and evaluation to access if their services met my needs. Not a one size fits all

At 61 yrs old, The Appointment Took much longer than any other Hearing test I have ever taken,.... SINCE THEY WERE SO MUCH MORE THOROUGH.All Past test, private & VA, simple testings, I never knew there was so much more the others could have done, Yet FAILED TO DO.Super polite & Friendly, Detailed etc.Side note: I very rarely, fill out online or paper opinions, unless, I am very very Impressed with the service and people I deal with.I was a Service technitcion for most My life, and understand QUALITY SERVICE!I HIGHLY!! Recommend, Holland Docs of Audiology.

I found the office to be warm and welcoming. The professional staff are very knowledgeable and explain in detail your hearing situation. I would without hesitation make a referral to this office. J. Tom Anthrop, Holland Mi

The most patient and caring Doctor I could have asked for. My Tinnitus is much more manageable with the care I have been receiving.

Very professional with personal touch. I highly recommend them

They were very professional, the Dr was fantastic and explained every procedure,If i have to go back, no problem thanks again for helping me

Great Service with Outstanding Results. I want to thank Dr Crossland and her staff. Everyone was very courteous and attentive. Dr Crossland was professional, kind, thorough, and did not rush me out the door. Throughout the process, she was very friendly, knowledgeable, professional, patient with all of my questions, and a good listener. She makes sure you are always comfortable and informed on every step of the process. I cannot recommend Dr Crossland enough.

I have been going to Holland Doctors of Audiology for over three years. They are very professional and always take a personal interest in my hearing and hearing aids. I am very pleased with the hearing aids I got from them and all of the follow-up service and adjustments.

Very profession, friendly & helpful staff. Thorough Covid-19 prevention procedures. Very nice overall experience. Doc Natalie is Awesome.

Great experience overall. Highly recommended.

Went for aV.A. c&p audiology exam and the staff was very helpful and friendly. I would highly recommend them.

Went in through VA, very curtious and professional. In and out in a timely manner

Very nice and friendly staff.

I had a great experience at Holland Doctors of Audiology. They were very professional and had to equipment/ technology and experience to help me figure out what I needed. I was able to see the difference between the hearing capability between my two ears as well as see what I could still hear and understand with background noise, including speech in noise testing. I am very satisfied.

Extremely thorough with my hearing needs.Love Love my hearing aids!!Slowly took my volume up with my hearing aids, so my brain would adjust to the louder noises I had lost. Caring for an aunt and my mom, both had waited way to long, and hated their aids.... nor did their audiologist take the time to bring the levels up slowly.over a period of a month or so!Thank you Doc!! ❤️ Them

Great experience. Gets you in and out in a timely manner. Awesome new technology at this business.

Nice and clean facility, very professional doctor and staff.

First of all during the pandemic they took all precautions to keep you safe and distanced. The staff could not have been better, friendly and professional. As for my hearing test and after 20 years in military, this was the most totally complete exam I have ever had. To all at this office.... THANK YOU and a VERY WELL DONE.

I was blown Away! I recently had an appointment for impressions for in ear monitors. From the very first moment I was greeted with smiles and kindness. The staff was so friendly and professional. I worked with Dr. Natalie Crossland. What a great experience. Not only was Dr. Natalie wicked smart, she was so kind. Dr. Natalie did such a thorough job on my hearing exam, honestly I was blown away. Dr. Natalie explained the mechanics of the ear as well as the results of my audiogram. Dr. Natalie explained how to protect my hearing properly and showed real concern for my hearing health. I also had impressions taken and that was a breeze. Dr. Natalie did an amazing job on my molds the first time. I cannot recommend Dr. Natalie enough. Honestly, there isnt anything they could have done better! And... I was given a little bag of goodies for my visit. You owe it to yourself to make an appointment today with Holland Doctors of Audiology, you will not be disappointed!!

Dr. Dokianakis is simply the best!!

Staff were very attentive, supportive and welcoming!

The staff was very helpful and extraordinarily polite.

Very nice staff, everyone was extremely helpful, and even thanked me for my service as I left.

Very polite and professional staff. My wait was very minimal (maybe 5min), which was great because I had another appointment to go to.

I was sent to Holland Doctors of Audiology as a part of a VA Disability claim for hearing loss and Tinnitus. Very professional staff, all Covid safety precautions were in place and the staff is very professional. Very organized. Thank you!

They are very organized and professional. I didnt have to wait. They started on my appointment time and were very detailed on my hearing evaluation. If you want an accurate hearing test go to Holland Doctors of Audiology.

Dr. Dokianakis and his staff are the best. With my new aids my hearing has improved substantially. Dr. Dokianakis is very detail minded and continually strives to tweak my hearing aid settings to maximize my hearing quality. The service provided is excellent I I highly recommend their service.

I spent about 4-5 years investigating hearing aids by occasionally visiting audiologists in the Holland MI area. I would test them with a question about tinnitus. Most could not tell me the basics and some referred me to the internet! I tested Holland Audiology and Dr. Stelios gave me the best information! I found that he really understood electronics, acoustics, and how we hear. He also showed me his hearing aid collection-museum! I was impressed and have been pleased with the hearing aids he recommended, follow up services, and learn a little about my hearing during office visits.

From our first appointment with Dr. Stelios Dokianakis more than four years ago through our last appointment two weeks ago with Dr. Natalie Crossland, as well as working with Ellie and Veronica at the front desk, we have been 110% satisfied with the services we have received from Holland Doctors of Audiology. Everyone in the office is friendly, helpful and efficient, tending to every detail professionally. This is the best medical office we have had the fortune to encounter in our lifetimes. We would give it six stars if we could.

Very professional and friendly staff. Offices and equipment modern and well maintained. Great experience.

Everyone was extremely polite, professional, welcoming, and knowledgeable of their field. 10/10 would recommend.

Very friendly. Was a complimentary (first) visit. the doctor immediately discovered my problem (ear wax) and informed me what to do to get back to normal. My wife loves this place; she directed me to it.

Very polite and thurrell hearing examination.

Very friendly staff and great experience overall.

Very friendly and professional staff. Helpful with explaining things in terms a non-medical person can understand.

This is a great place. Dr Stelio Dokianakis is very personable and does great work.

Polite and friendly staff, Doctor D is very thorough throughout the entire initial process and follow up visits.

My experience with Holland Doctors of Audiology has changed my life and that of my wife. I no longer ask what did you say? The staff was extremely friendly, accommodating and professional. I unconditionally recommend Holland Doctors of Audiology.

The staff was fantastic through my whole experience! I was able to set up an appointment easily and was met with a smile at the door. Dr. Natalie explained everything she was doing throughout my appointment so I felt comfortable the whole time. I highly recommend this office!

Very professional! Everyone was so friendly. The audio exam was thorough and well-explained. I arrived early and they promptly took me in early to accommodate. I highly recommend. This is one business that understands customer service in our modern era where customer service is going the way of the dodo bird.

What can I say? Well first the Audiologists were awesome and very thorough in their practice. Additionally, during this covid the place was spotless and inviting. It was a great experience from the gate and would recommend going here for all your hearing needs.

I was extremely satisfied with my visit. Dr. Natalie was extremely professional and welcoming from start to finish with my audiogram. Ellie was also very helpful in setting up the appointment and making things go smoothly with check in and out. Will definitely be coming back.

Extremely professional and polite people to be around. Made the whole experience a joy.

Holland Doctors are professional and very detail oriented. I strongly recommend them to anyone with a hearing loss.

The ladies were super professional and nice!

Very pleasant doctors and assistants to work with. My appointment went smooth and fast.

I had a good experience. My appointment was on time, they were very professional. All went well.

Friendly, efficient, respectful and professional.