I wish I could give them zero star. They want to rip off your pocket and get the money as much as possible in every single visit to their stores. Their price depends on their mood, but always is expensive. I bought from them a cover for my iphone and they told the price $20 more. When they see I’m reluctant to buy that they suddenly decrease the price $20. (Original price was $30 and they decreased it to $10…can you believe this?). Also the quality of the cover was not so good and you could buy a much better cover in Amazon for lower price. Don’t even think to try them and you shouldn’t trust them at all. Same case happened for my friend. They charged my friend $20 for changing the screen protector and couple of days after that charged my other friend $15 for changing the same screen protector. It’s worth to mention that pack of 3 of that screen protector is just $5 in Amazon. You could practice on first two to install protector by yourself and it is way more cheaper than their price.
AMAZING! Truly an incredible experience. The owner is very professional and knowledgeable. Came here at 2pm on a Sunday scared and anxious not knowing if my water damaged iPhone would ever live to see another day. Left at 3pm elated with happiness- my phone has never looked better. The owner walked me through the process. There were a few roadblocks but he remained calm and confident that a solution would be found. Never been more grateful for Hoboken Wireless!
Most wonderful experience and fast too! I needed my iPhone XR screen repaired and the gentleman gave me a fair price and it was done in a matter of 10-15 minutes. Super kind, super helpful, and would 10/10 recommend!!! Thank you, thank you, thank you!!!!
Owner was polite on phone and in person. Explained he may or may not be able to resolve my issue with my phone. He kept me updated that he was still working on the phone between customers. And he was able to get my phone working.
I brought my boyfriend’s phone here to fix and he found out that the screen bracket was missing. He reassured me that it would get fixed and handled with care. The phone works perfectly now with no issues!! Check them out!!
I had a wonderful experience with this phone shop I needed something last minute in my area to help me with a screen repair for my iPhone XR I went and asked for a price and he gave me a fair price he took all about 15 minutes he was fast efficient friendly and on top of that gave me a fair price I highly recommend this place 10 out of 10 service definitely definitely will come back for any Of my phone or electronic services!!!!
Fantastic experience. Easy to work with, fixed my phone...and then I left it there my mistake. Take back later and he had the phone waiting for me. Finally, there was another issue that I had and it fixed it so fast he did not even charge me!! He is fantastic - great place to shop and have phone fixed. Would recommend to anyone.
Awesome service! My Samsung phone screen was cracked and needed to be replaced. I researched a number of places in Hoboken/surrounding area and found Hoboken Wireless. After reading the reviews and speaking with Ray (I assume the owner) I dropped off my phone, went to the gym and after my workout it was done! I noticed he was really busy too!. Very happy with the result and price. Would definitely recommend his services!
A friend took her iphone with cracked screen and it only cost $60 to replace. They said phone is good for acouple years more
Love these guys!!!! Absolutely the best and fast. With teens and iphones, we need some type of repair every other month. It is cost effective, convenient and fast to get the repair verses a new phone with my apple care contract. The Hoboken Wireless team knows us and they always take good care of us! (Special attention, loaner phones etc) This is a great example of a local business providing great service to the community! :)
Dropped my iPhone X face down, cracked the screen and was unable to use the phone completely. Hoboken wireless was very accommodating and able to fit me in before they closed for the day. The repair took less than 15 minutes, the price was the best in the area and the replacement screen is better quality then the previous aftermarket screen I had before. Highly recommend!
Great service! Got my phone screen fixed in 20 minutes. Very nice people that work there. Definitely recommend
Ray is honest, quick and reasonable. I had a Samasung S6 Edge+ that was not turning on except for the Samsung logo. Samsung Service Center declined to fix stating the model is discontinued, couple other shops had similar reactions without doing any diagnosis and said this has motherboard issue which can’t be fixed. So then I did some reasearch and ordered a battery on Amazon myself and took it to Ray who installed it in 15 mins. That’s it! Everything works now!Hoboken Wireless is awesome and reliable!!
I went in there on a whim with hoping i could get my phone screen fixed! Ray took care of me sooo quickly and did such an amazing job! I also bought the cutest phone case there! I highly recommend this place!! Go see ray for all your phone needs!!HIS PRICES ARE the BEST in town!!
Great service! Went there because my phone screen was cracked and my screen stopped working. (I had other issues with my home button as well) within 30 minutes my phone was fixed along a fixed screen and home button! I greatly appreciate the service and recommend you come here because the service was amazing!! And Ray is a great businessman!
Hoboken Wireless saved my iPhone twice. The speed and quality of repair is incredible and I can’t recommend them enough.
Perfect and professional service, had a cracked screen and it was repaired in one day was quick and easy and resonable cost wise, the owner was so polite and professional throughout the whole process.
I had a cracked phone that started acting super weird and they were able to fix it super easily and fast! Phone is perfect now and I am very relieved I didn’t have to spend a bunch of money
The worker was very polite, very helpful, and on top of that he gave me a discount. 10 out of 10. If you need to fix your phone anywhere near Hoboken, be sure to come here.
IPhone touch screen was unresponsive, and Ray was able to fix my phone within 30 minutes and the results have been great! Great price and quality service
Very honest service! My phone wasnt able to charge, and they fixed it very quickly and at a great price.
Ray was amazing. I went in with a broken and hopeless phone, got out with a brand new looking phone, and got a discount on the little accessories I got. Don’t throw your old phone away. Ray does miracles with your phone.
Great place! Came over to change a screen in my Samsung an hour before closing. And I got perfectly fixed phone the same day👍 recommend!
Worked quickly and very helpful. Even threw in a brand new battery.
Went in to replace the screen of my iphone XS max. walked in without an appointment and he started work right away. it was unbelievably fast (5-10 minutes) and the price is better than anywhere else.this is the second time i broke the screen, but the first repair was done by a different place in manhattan. it cost almost twice as much, i had to wait a couple of days for the next available appointment, and it took 2-3 hours to get my phone back.dont go anywhere else, hoboken wireless is great.
My screen was damaged I showed up great hospitality fixed the screen and also very reasonable price . Definitely recommend to anyone !!
Amazing experience. Walked in and was nicely greeted by Ray. Very friendly guy. We briefly chatted about his business and then he asked what problems I was having with the phone. I simply showed him my broken screen and he said he could have it fixed in an hour. I came back and it looked brand new; and worked amazingly. The online quote was exactly the price i paid, and I will most definitely be coming back if I have anymore issues with my phone.
Recommended by another company. Super friendly staff and really gets things done! Pricing is also really good in comparison to the other places. Highly recommend this place.
Took my iPhone 8 in to be repaired for a cracked glass screen. The experience was very smooth and the phone looked like new within an hour. I highly recommend this small mom and pop shop for your mobile phone needs.
Brought my phone in for a new battery in about February 2019. Kept the original just as a backup. After a year of use the battery died. I returned to the store and had them put in my original battery. They gave me back the battery they claimed that they removed. This battery had black tape over the year of manufacture which when removed revealed a date of 2016. I think I was ripped off.
Incredible service. Replaced my phones screen in about 15 minutes for half the price that Apple asked. Best place to go for phone repair hands down.
Great service! Fixed my sons cracked iPhone XR - its like new again...
I expected to pay much more and wait much longer than I did, Hoboken Wireless had my phone looking and working like new in less that an hour! I couldn’t be more pleased with their professionalism and efficiency. I would happily recommend Hoboken Wireless to all of my friends and family
Great shop, bought a renewed iPhone 6s Plus a few months ago, great service and the phone is working fine.
I walked in to see if they did iPhone screen repairs and walked out 20 minutes later with a better than new screen! They were so lovely and I would definitely recommend Hoboken Wireless for all your cellphone needs!
They’re awesome!!! I had my iPhone fixed and I also bought some accessories.They have great products and prices!I super recommend them!
20 minute screen fix for my iphone 8 plus. Excellent customer service. Recommend highly!
Went inside to inquire about the repair of a broken cam lens... He removed same model from rack and swapped hardware on my lunch break. Great overall price quick service A1.
Ray is a great guy who knows his business. Repairs, sales, services, Hoboken Wireless is T-Mobile affiliated, but they offer a full range of service connected equipment and can fix just about anything at all! If youre in need of a new or refurbished device, want to change services, or just have a broken droid or iPhone, Ray is the guy to see!
THIS GUY IS A SCAM ARTIST ! Disregard all the other reviews. I grew up in Hoboken and have come to learn that this guy has been ripping people off FOR YEARS!I went in to repair a cracked iPhone screen. The screen was NEVER properly fixed, it was loose, and the voice quality was heavily degraded. Next thing you know I have battery problems. I go back to get it fixed and it was like he was expecting me....WHY?!He switches the batteries knowing thats its only a matter of time before you COME BACK and PAY MORE to Get it fixed.Dont fall for his scams. Who knows what other iPhone parts he is taking and swapping besides batteries.Dont make the same mistake I made! Dont go to Hoboken Wireless.
Super helpful. Always get me in and out quickly. And the team is super helpful. Special shout out to Ray for always making it a great, quick experience.
My cell phone had major issues that rendered It unusable. The power button stopped working, the touch screen became unresponsive and I also had a nonremovable battery in the phone. I needed to somehow charge the phone, power it on and remove my data from it.I went into Hoboken Wireless desperate for a way to remove valuable data I had on it. The gentleman working (his family runs this store) was very kind, knowledgeable and spent at least 2 hours working on this.I left my phone with him and he ended up giving me a loaner to borrow. The next day he called me saying he was able to fix my phone, screen and power button, long enough so I could get the data off of it.Such incredible customer service. I highly recommended visiting Hoboken Wireless for any kind of phone related purchase or for service. They really helped me out of a bind
This place is great and the owner, Ray, is wonderful. After my husbands iPhone fell in a big puddle and stopped working, Ray fixed it within minutes and at no cost. Previously, he had also helped us save a lot of money by switching our cell phone carrier. Every time weve been to Hoboken Wireless, weve found the staff to be friendly, knowledgeable, and reliable, and the service they provide by far beats the service we used to get from Verizon.
Went in to change the battery on an iPhone and it was completed in less than an hour! Great quick service at a good price. Very customer oriented and would definitely recommend to anyone who needs their phone serviced.
The son in this father/son duo is a total delight. Fast service, professional, reasonably priced. smoky scent in the store is the only drawback, but if you drop off (they work quickly!), it wont bother you much.
Great! I needed help with my phone, and when he looked at it, it was a quick fix, and he didnt even charge me! Great experience, coming here again.
I had an incredible experience here! Walked in 10 mins before closing and instead of saying this will take some time to fix and say come back tomorrow. He stayed for after hours and repaired my phone within 30-40 minutes. Customer service is great! Also, it was fairly priced too.
I called Ray at 7:30pm on a Tuesday just before closing. I needed my screen replaced on my week old galaxy note 9 that I broke. Ray told me to come over, located the necessary screen in one of his 17 locations, provided me with a loaner smart phone, and had mine ready for pickup next day around noon, with a brand new screen. The price was fair, but the service was by far above and beyond. This is likely not the norm in terms of turn around time for this repair, but exceeding expectations of the customer is clearly the norm with Ray.
Hoboken Wireless was the best place to get my iPhone screen repaired. It was shattered yesterday, and in less than 24 hours - it looks brand new. Quick, terrific service, and very reasonably priced. The owner even gave me access to his wifi during the repair, so I was able to get work done. I was in and out in 30 minutes, and I highly recommend to others!
The people are very helpful and nice. Excellent customer service even after they fix your phone if any other issue arises.Definitely a go to place if you have any issues with your phone.
Great place, great guy, and a really nice store! Ray is super helpful and knows what he is doing. Dont be so quick to buy a new phone - Ray can probably fix it up like its new. Shout out to Gail who helped me today!Dont hesitate to head over for any cell phone problems.
My s4 screen broke and I needed it to fixed before the day ended. The owner was very nice and helpful and was able to repair my phone in an hour. I highly recommend this place if you need to get your phone fixed quickly.
Super nice guy, fixed my iPhone X screen in 20 minutes, for the best price I could find
Quick and great service! Super friendly Ahmed who helped me not only learn the correct model of my phone (lol) but also fix the screen promptly on my iPhone 7. Thank you Ahmed!
Great costumer service and personable proprietor. It took no more than 15-20 mins to assess, and repair a damaged home screen on an iPhone 6 with an added tapered glass screen protector as a bonus. Was treated well and struck up a wonderful conversation through the entire process. Will highly recommend to co-workers/friends/family.
Amazing. I walk in looking for a used phone to hold me over and ends up fixing my phone in less then 30 mins!! Had a smile and didnt mind staying a little after closing to help me out. Definitely a great deal and place. Will be recommending to everyone.
Had to get my phones screen replaced due to water damage. Not only was he able to salvage my iPhone, but I barely had to wait. Works good as new.
Very nice guy very nice atmosphere with good prices. I recommend to all great customer service and prices great workers make you feel welcomed. Beats all prices in town.
Awesome price and great service!! Highly recommend getting your phone fixed there :)
Naz is the man. Fixed my completely destroyed phone in less than an hour! Works PERFECTLY.
Wonderful and fast service. Nas was extremely helpful and great to work with. Would definitely come back.
I wouldnt go here to fix your phone. I went here and it was just terrible. It started off smooth and well. My phone was completely shattered, the screen was glitching and shaking showing random colors and lines were popping up on the screen. The owner Ray convince me to get a glass screen protector with fixing my phone. So I decided to do that. It looked good up front and was working fine. The next day cracks began to appear in on the screen protector and I didnt drop it. I was confused. After two or three days I had noticeable cracks on the screen saver and the sides of the screen saver. It began to fall apart and I was planning on taking it back to see what was wrong with it when I was using it and my phone screen turned green and shut off. So I am upset cause I just paid 90 to fix my phone for it to just crumble and fall apart like that. Then I went back into the store to ask about it. He said that if it hasnt been a mouth then they will still cover it and it has only been two weeks. Then Ray goes on to tell me that I have to pay 85 more dollars minimum for a repair. I had just paid 90 before and he was trying to get me to pay more. I could of went to apple to get it fixed for 99 with no glass screen protector and my phone would have been fine. I could have gone anywhere else and they probably would have done a better job. After the fact that I was upset because he ripped me off. He went on to laugh at me when I said it was ridiculous that I had to pay more. I dont recommend this place in any way. I talk to people around and there are places that are cheaper and do a better job than this place. So if this review stops anyone from going here it would all be worth it. I dont want anyway to experience what I had to go through. It shocks me because Ray is a religious guy and prays every day. How can you be a religious guy and be okay with ripping people off?
Great customer service, especially Ahmad he was so kind and helpful. It took no more than 15 minutes to fix my damage phone.
We’ve been servicing our iPhones for several years and we’re always happy with the work and the prices. Highly recommended.
Came by to get my Iphone 7plus cracked screen replaced - was happy with the fast turnaround, price, and friendliness.
Fast service, great value and very friendly staff
Did an amazing job with my really busted up screen. Replaced it in under 45 minutes and at a very reasonable price as well! highly recommend.
Great, friendly, and helpful service! I highly recommend it if you need a new phone or need a repair.
Awesome service and great pricing !
I walked in there yesterday 10 minutes before close, convinced that my Samsung Galaxy S3 had a broken power button. Ray told me to come by in the morning to pick up the repaired phone. When I arrived the next day, he informed me that I had diagnosed the problem wrong. And even though he replaced the button as I requested, there was a more serious electrical fault with the device. He told me not to worry about the cost of replacing the button, gave me some advice and options, and even though I walked out with a phone that was just as broken as when I brought it in, I was impressed by their professionalism and consideration. I wholly recommend Hoboken Wireless for superb customer care.
Fixed my phone in no time. Great service and my phone is back to new. Great people and I had a very pleasant experience. Thank you Ray!
Great service, quick turn around, and reasonably priced! Thanks to Hoboken Phone repair, Im now able to leave a 5 star review using my newly uncracked phone. So glad I found them!
BEST SERVICE EVER!!!! I dropped off my daughters brand new Ipad Mini worried it would be astronomical to repair and Ray (the owner) assured me it would not be and honored his word! I dropped off on Friday at 3pm and picked it up on Saturday morning brand spanking new!!! I also got a sweet deal on a brand new case to avoid another shattered screen. All in all I will always go to Ray not only for the best customer service but affordable service as well. PEOPLE NO NEED TO GO ANYWHERE ELSE!
I had a great experience here! I had to repair my home button on my iphone. In and out in 5 minutes! Only $25 bucks when the apple store were telling me i needed to change my whole screen for $150. My screen was in perfect condition and found that ridiculous. I called Hoboken Wireless and made my phone look good as new. Thank you!!
Had a great experience with Nas my phone was fixed in 20 minutes.
Terrible store! I went there to repair my iPhones screen. They replaced a renew screen which is malfunction one. This malfunction one got a bad area on screen when you display white color image. Really difficult to see when your screen shows dark image. Also this renew screen doesnt have the tiny metal grid gauze on headphone. So basically, the screen they replaced for me is a bad and old one, and I wasted one and half hour there. When I found out the defects, I go back to them, they told me they can change another Generic Screen for me. So I asked changing back to my old one and Ill repair it at Apple store, because they can not guarantee the quality of replacement part. BTW, 5 days after, I still dont have my refund as they promised.
Just want to thank the owner for fixing the screen of my iphone 6 for free. The phone was dropped this morning and the screen came out, I prepared to pay for a new screen but he had it fixed very quickly and didnt charge me anything!
Saved me! I had busted my old charger and they sold me one that was perfect. Original merchgandise
Really, As good as it gets. We´ve used them twice now and we could not be happier with the service. It´s a family run business where people actually care and show appreciation for their customers. They fixed my wife´s screen twice (yep, she refuses to use a phone case). That´s how much she loves this service! The second time it happened the phone didn´t work well so we called them back to see what they could do about it. They told me to come by and they will fix it no problem. When we got there they asked me if I had the receipt, which of course I didn´t, and they told me not to worry. I ended up finding it later but he only used it to find the reference number. They would have fixed it anyway.It´s nice to know they are right here in Hoboken and that all my phone problems will be fixed by hones and professional people.I recommend it!
Absolutely amazing owner and great customer help! It took maybe 30 min to repair my cracked screen and ended up being there for an hour just over casual conversation! Really a great guy with a good head on his shoulders. Knows how to run his business and run it well. Treats customers with respect when respect is reciprocated. I would recommend coming here over any phone carrier service-- even apple! His prices are great and not overwhelming and the expertise is phenomenal! Theres a reason why start-up store owners are still in business after 10+ years!
Super fast and convenient. Dropped my phone and got it replaced within the hour and the process took only 15-20 mins. Hoboken Wireless gyes was friendly and at the end of the installation he made sure all the buttons and camera were functioning.
This place is great! The guy who runs it is incredibly nice and helpful. He guarantees his work and stands up to that promise. the first replacement screen on my iphone had a minor flaw in the manufacturing that didnt show up until a day or so after it was replaced, and i brought it back and he made everything right. This place comes with my highest recommendation for phone repairs.
They do amazing work!
Great employees nice interaction with the customer and a good place to get your phone fixed
Great, fast and friendly service - I had my phone fixed within the hour and The staff was super friendly I definitely recommend this place.
Great, fast and friendly service - I had my phone fixed within the hour and Nas was super helpful. I definitely recommend this place!
Good experience..great prices and good people. Expert in fixing phones ..go to him ..he is the perfect person to fix your phone and great prices !!!
I have been going to Hoboken Wireless for many years now I dont go anywhere else Ray has been nothing but nice and helpful at all times...
My son broke my phone twice in two weeks, have a samsung S6. LCD and screen broke and Hoboken wireless gave me the best price( both times!), pretty quick service and wonderful work. Will definitely recommend it to friends and family.
Amazing job.Fixed iPhone screen in Under 30 minutes. Fantastic store and fantastic people!
Hoboken Wireless is an amazing store with outstanding service, my phone looks brand new and I highly recommend this store for tech repair.
Owner was very helpful. Fixed my wifes i phone screen with no problem and his prices are decent.
My screen is shiney new - I feel like a new man. Thanks to Hoboken wireless my tinder game is back on track.
I told the guy what I wanted the phone to do... he sold me a phone that doesnt do it.I went back, he told me the warranty had expired, and sold me another phone that did let me use my own email provider. BUT the new phone turns itself off and on randomly.Ive tried to exchange the phone for one that works... I cant do reach anyone at Metro PCS on the phone, its always BUSY. I went to another store, the guy said, Ive re-programmed the phone and it works now. GUESS WHAT? It doesnt work now.Metro PCS and this store SUCK!
Great service, pricing and Gail is very personable and knows her I phones.
Lovley blokes in the shop. Brilliant job on screen fix and button - good price too.
Friendly, fast service and fair prices. Couldnt ask for anything more!
A Scamer went there to fix my Screen phone for $80.00 they did it, but took out my good battery for a old one, I went back 4 weeks later to buy one $70.00.As I was waiting in store another person came in for the same problem and was there before a weeks ago and was now buying a new battery.I, started to be suspicious, so I, call my friend that Recomended me here, and I, ask him if he purchase a battery for his cell after he fix it here, he said yes.So we got both got scam and otheres will be scam too so beware, this place they damage your cell phone so you come back for more business, just like croket Mechanic shops.He may lay low for now after he read this review from me. But you can not trust this place ever.They are very friendly but they know how to play you.
Awesome service, repaired my phone in a timely fashion.
I dropped my phone from a 4 story balcony and destroyed the screen. Dude fixed it in 45 minutes and Im still amazed at how, highly recommend for phone repair.