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StorQuest Self Storage
745 Monument Dr, Highlands Ranch, CO 80129, United States
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StorQuest Self Storage
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Li
Review №1

Amy at the StorQuest in Highlands Ranch site was so kind and helpful throughout all email communications and in person upon our arrival from Washington State to Sedalia, Colorado. I could not have had a better experience since my husband and I are elderly and big moves can be very stressful. I highly recommend using them if you need a storage site.

Sa
Review №2

Terrible. When we walked into the first unit I leased, there was a large, 3x4.oil patch on the floor. Nearby on floor were large dark red splatters that look like blood. Changing to a new unit was an ordeal. Then Sunday evening at 730pm we took a load and were denied gate access-- the code did not work. The reason we chose this company was Sunday access until 10pm. After arguing & having to fight with a very poor customer service rep on the phone who talked over me & down to us, we finally got a special code so we could get into our units / property!! Do not recommend. Well keep the units for a couple months, but will empty & move out as soon as feasible.

Ja
Review №3

Very easy online process to get setup. Amy, the new property manager, was awesome! I originally rented a unit that was not quite big enough and Amy made the process of upgrading it a breeze. She was very helpful and friendly throughout the whole process.

Ma
Review №4

We just received a letter raising our rate at this location. It’s the 2nd increase since we got the unit in March of 2020. In 16 months our rent has increased about 75%. When we called customer service they stated the increase was due to increased demand. So essentially now that their units are nearly full they don’t feel they are gouging people enough and need to increase rates by 40% this time around. The customer service is a joke and it’s another example of a bloated company taking advantage of people during the pandemic. Will be finding another storage solution. Really disappointed in how this all played out

Ka
Review №5

Amy was very helpful and made the sign-in easy. She explained the rules and walked us to the storage locker. She was very personable and efficient.

Je
Review №6

Wonderful so far :-)

Me
Review №7

Easy, accessible, and clean!! We worked the Manager Amy who thoroughly walked us through and explained everything in great detail, without wasting time! Thank you!

Ch
Review №8

The staff at Highlands Ranch CO has been awesome to work with. The new manager answered all my questions and gave a complete tour of the facility. Everyone was so helpful when I was trying to figure out the logistics of an out of state move. I’m 100% satisfied with the service I received and would highly recommend the company and especially this location.

Ji
Review №9

Breanna was extremely helpful and professional inalways giving great service. She went above and beyond helping me resolve my getting access even though I couldn’t find my key and hadn’t been in the unit for many months. The quality service she gives is why I have referred may of my real estate clients to this location.Jim Holmes

Pe
Review №10

I would highly recommend StorQuest Self Storage to anyone looking for a storage unit. Lisa was very informative and extremely helpful in doing the paperwork. She also gave us directions on how to best access our unit with various vehicles.

Ko
Review №11

Robert Kelley is amazing! Customer service and knowledge is exceptional. He helped me find a unit that would fit my needs and took time to show me my options. He even helped me get my bike in! He’s a super human being and an exceptional employee. Definitely will recommend this place to anyone who asks.

Ca
Review №12

I have no real complaints about the facility. It isnt the best lit inside but the lighting is adequate. There are cleaner storage facilities out there but this one is reasonably clean. The staff member that helped me when I rented the storage unit was polite and professional. They do provide carts for you to use if your locker is inside the building. The carts, however, can sometimes be difficult to find... I deducted a star because on a few occasions Ive had to look in a couple of different buildings in the facility before finding a cart to use. I ended up just buying a Gorilla Cart from home depot so I wouldnt have to search for a cart every time I need one.

Ke
Review №13

Super friendly and easy process to rent a storage unit! Amy was very efficient and nice throughout the entire rental process.

An
Review №14

Amy made renting and getting into my unit very easy. It was fast and painless. The unit is clean and easy to access.

Ma
Review №15

Amy was great to work with -- the price was the best I could find and I was able to get into a unit the size I needed on the day I walked in. Great all around experience.

Mi
Review №16

From the online website to meeting Robby at the site, to touring ultra clean nice climate controlled 10 x 15 unit, every thing was first class. Great service, helpful, flexible, very fair value and really nice units. I would highly recommend this storage facility and Robbys customer service was excellent. Great experience.

Wa
Review №17

StorQuest Highlands Ranch on Monument is awesome. Ive been in storage almost a year and appreciate their services. Recently I needed an additional unit for furniture. I called and the unit was ready when the movers arrived. The agent R was awesome and took care of paperwork in a timely manner. Thank you StorQuest. Wayne Roberts

Ka
Review №18

Clean and safe. Reasonable rates.

Sc
Review №19

Lady at the front desk was very nice

Ne
Review №20

Rob is really friendly and shows utmost care. He made my work so easy. Whenever I have any questions he comes forward and helps me. This is a perfect and safe place to keep my stuff and rob takes good care of the facility.

De
Review №21

Had a great experience with this storage company. Robby was upfront on all the charges and has a great personality. I will definitely tell my family and friends to come here.

Se
Review №22

The manager at this location Robert Kelley was kind and helpful. He provided me with some great options to help me with my needs during my move. He is very profesional and extremely on point. I would highly recommend him at this location in Highlands Ranch, Colorado. AE

An
Review №23

Good experience reserving our new storage space. Efficient and friendly check in process, facility is clean and secure for your items being stored. Easily accessible location in Highlands Ranch. Packing supplies are available to purchase in the office which is convenient.

Sh
Review №24

Robbie is the best! Thanks to his professionalism and Southern principles things were handled perfectly. Couldn’t have been nicer or more accommodating when we downsized our unit. Highly recommend.

As
Review №25

Updating my review of this place - our rent has gone from $156 per month with an insurance rate of $16 to $220 base with a $16 insurance rate! This is the SECOND increase in 16 months, and just feels criminal. I called the number and spoke with an unkind, nasty sales rep who couldnt have cared less about the questions I had, and continued to rudely interrupt me.When asked why our rate was increasing to such an absurd amount she said it was because of demand, their units were almost full, and theres next to nothing available in the metro area. So gauge the people who are renting from you when youve clearly already met your budget? That seems criminal.I went to their website to see that they are offering MOVE IN SPECIALS!!! So clearly theyre not full, and are directing some type of disgusting operation here. DO NOT rent a unit from this place. There are many, many other spots with better care for their tenants, and are not out to nickel and time people.

S
Review №26

Robby is the best! He has been so helpful through out the process of getting me and my husband a locker! And then we lost our keys and he made us feel no shame and helped us get it all worked out in no time! Thanks Robby! We appreciate you!

La
Review №27

It was rainy and miserable. Your guy was knowledgable and efficient. He had me set up very quickly and went out of his way to get us settled. A very good experience.

St
Review №28

I am pleased with the space we reserved, convenient, good access. We reserved online and had a view bumps during the check in process. Extremely pleased with the property manager and resolution of all issues. Definitely a customer friendly experience.

Se
Review №29

Incredibly fast and easy to set up, great customer service. I called them on the drive out and had a storage unit fully set up and paid for by the time I got there. Secure and reliable storage as well.

Ca
Review №30

Renting with Robbie was amazing! Even when he was having a busy day he didn’t make us feel rushed or unimportant. He really went above and beyond to help us get a storage unit. He listened to our needs and made sure we had everything that we needed to make our move as smoothly as possible. Highly recommend this location!

Ni
Review №31

You can find cheaper options but this is a reasonable storage unit. The staff there is very helpful. The units are fairly decently priced. You could also ask for a free truck during move in and a free first month.Beware they have a ~$20 opening fee

Ca
Review №32

Been a long time renter (8 years). Tammy, who was super super helpful and friendly is greatly missed(she even helped me physically move stuff from one unit to another!!). The new manager who helped me was friendly and efficient. Wish long time renters got a break when getting a new unit like first timers but this is the place for us.

St
Review №33

Great Staff! Always willing to go the extra mile to help you. We appreciate StorQuest and thank you Drew for all you did for us and thank you Robbie for all you continue to do for us. We feel secure in having our storage items there at the StorQuest in Highlands Ranch Colorado.

Be
Review №34

This place is amazing! Moving and dealing with storage can be very stressful, but StorQuest makes it painless. Amy was absolutely wonderful and made the whole process so easy from beginning to end. I highly recommend storquest to anyone wanting a great storing experience!

Fo
Review №35

Very clean and organized facility. Robbie was very helpful, friendly and knowledgeable!

Ly
Review №36

Robert Kelly is extremely kind, courteous, professional, friendly, and helpful! I have talked with him both over the phone and in person. He also assisted me with the website.

Ra
Review №37

I have had a positive experience with StorQuest and would highly recommend them. The entry to the storage buildings is gate controlled and can be entered anytime with a security. I feel extra secure if I need to get to my storage unit when it’s already dark out. The units are clean and convenient to get to and the cost is comparable if not better to others. The staff are always friendly and very responsive to returning calls.

La
Review №38

Ive been renting here for 4 years and have been very happy with the people who work there and the service. The property is always clean and anytime Ive needed help, people like Robbie have gone the extra mile. Plus it is located conveniently off C470.

Va
Review №39

This place is tucked away in a great location. The staff is friendly and helpful. Their hours are very convenient to most schedules and the prices are extremely reasonable. They go out of their way to make the process as easy as possible. Go here to store your possessions, you wont be disappointed!

Zo
Review №40

Wow! This has got to be the best storage company in Highlands Ranch. Leighton and Drew went above and beyond my expectations and provided superb customer service. My brother recommended I used this facility even though it is out of my way because the units are clean and secure, but honestly these guys made my day. Im glad I chose this company, and I recommend people go here even if they dont live in HR. Thank you StorQuest!!

ch
Review №41

The manager Robby is very friendly and helpful. I have two storage units. Clean and convenient hours 6 am - 10 pm.Highly recommend!

Jo
Review №42

We are long time renters of StorQuest in Highlands Ranch. Since we started there, we have always appreciated the kind and friendly staff to include Drew and our new facilities manager, Robbie. We highly recommend StorQuest for your storage needs. This a very secure and clean facility with easy access. It is in a convenient location, has great pricing, and, of course, fabulous staff. If I could add another star, I would. Thank you StorQuest and thank you Robbie for all you do. Sincerely, Jonny and Sterling Stumf--

Te
Review №43

StoreQuest in Highlands Ranch is amazing. The facility is always clean and the customer service is amazing. It is hard to find quality storage units and I am fortunate to have found them.

Li
Review №44

Rob was super nice and accommodating. Helped us find a unit to meet our needs. Reviewed the process with us thoroughly!

Mo
Review №45

The Highlands Ranch location of StorQuest has got to be one of the most professional, most reliable, and most accommodating businesses I have ever had the pleasure of partnering with. My parents moved from California and needed to find a location to store, basically their entire house somewhere. RIght from the start, David has been absolutely amazing. The way he handled the quick turnaround (and quick as in the movers were just 10 minutes away quick), the courtesy he showed, and most importantly, the level of professionalism he demonstrated every single time we interacted, I know that chose the right company to work with. I highly recommend this location to anyone looking for a short-term or long-term solution for their storage needs. You will not be disappointed.

Sa
Review №46

We have rented now two storage units at this facility with Dave and he has been easy and accommodating to work with. He takes the time to show us all available units, goes through very clearly the entire contract to make sure you understand what you are signing, and makes it very easy to complete. I would highly recommend this company and storage units to anyone.

An
Review №47

Very impressed with this facility! Rates are amazing, staff is friendly and helpful, and the storage units are very clean. Would highly recommend this location.

Ja
Review №48

Robbie helped me with a lock issue and was great! We have had storage units here for years and they always take great care of us.

Jo
Review №49

Walked in and rob was very helpful, showed me several units and made shire I had all the information that I requested

Je
Review №50

Looking for a small amount of storage between moves. Found this location close by and has great reviews. Janay was great, showed me a couple locations that were easy to access and met my needs for space, he went through the full agreement with me and was patient with my questions- in/out quickly and already moving stuff in! I would recommend this location for great staff, location in the heart of Highlands Ranch & cost.

Sh
Review №51

David and Brad were both very helpful and efficient. We were in and out very quickly and evened purchased a lock on site. They also had a nice assortment of packing supplies onsite. We were all set up and ready to go very quickly. The next morning we were there at 6AM and we had no problems. The storage unit we rented is clean and dry, and the carts in the building are very useful.

Se
Review №52

Staff is very friendly and helpful, and the price is great. Cinder block walls and wrought iron fencing with security code access. Units are lit, and interior units have extra wide doors and halls. Facility is clean and well kept. And if youre in Highlands Ranch, you cant beat the location!

em
Review №53

David was extremely easy to work with. For business purposes I need storage units on occasion. I have been through this process several times and no experience was as stress-free. They were very accommodating to my business needs.

Da
Review №54

Management was very helpful in showing us the storage units and in completing the paper work. Couple of notes. They require you to hold insurance to cover your belongings. If you do not have an existing policy they will require you to buy their policy. Minimum price for their policy is $10 per month. I highly recommend that they allow you to waive this requirement and sign a waiver to the effect that you take full responsibility for your effects.

Jo
Review №55

Robby was able to set me up with a storage unit today. Great facility and super helpful staff to get you all set up.

sc
Review №56

Service was fantastic the facility is clean and well maintained. Also couldn’t beat the price!

Da
Review №57

David helped me with getting everything set up and overall I am super happy I went with StorQuest. I have already gotten everything moved in. All the fees rules were clearly laid out and no negative surprises at all. Happy customer!

Ti
Review №58

Staff is extremely helpful, knowledgeable and friendly. The facility is secure and clean. What else can you ask for for a storage facility? I am a very pleased customer.

K1
Review №59

Went on a Sunday afternoon to rent a small unit. Jed was very friendly and knowledgeable and he thoroughly explained everything to us. The price was reasonable and we were in and out quickly. Would definitely recommend StorQuest.

Jo
Review №60

Dave was very helpful in securing an unit for me. Due to the nature of my business I had some specific requirements for the the unit, mainly for the location and size. He was able to find the exact unit I need and was able to hold it for me until I was ready to rent it. It was a very pleasant experience working with Dave!

Da
Review №61

To Whom This May Concern:My Sister and I visited your location in Highlands Ranch and was impressed with David Kimberly. His professionalism, positive attitude and follow up was excellent in making sure our requests were met. His commitment to making sure Storquest customers feel welcome is a breath of fresh air.Thank YouDarlene and Gloria

fr
Review №62

Thanks to David my move from New Mexico to Colorado went perfectly. My family met the NM movers at the StorQuest facility and easily unloaded the truck with Davids help. He also thoughtfully saw to it that the second unit I rented was located two doors away from the original one. And then, uh oh, we lost the keys to one of the units. But David came to the rescue and alls well once again. I will definitely recommend this facility to friends and family.

Me
Review №63

Great, quiet facility. Got climate control space and am happy with the unit and access availability. Staff was friendly too.

E
Review №64

We have had a great experience with the StorQuest in Highlands Ranch! Everyone is so nice and friendly and their customer service is beyond amazing!! Not only do they have amazing employees and customer service, their rates are better than anyone elses around and you get a FREE moving truck the day you move your stuff into your storage unit!! That saved us a ton of money - you cant beat that! They will always be our go to place anytime we need a storage unit.

Ia
Review №65

David Kimbley was very professional and provided great service. He was knowledgeable in all aspects of the transaction. Storage location convenient to access and prices good. Highly recommended!

Ca
Review №66

Began renting there in 1999. The staff has always been helpful and polite whenever I had a question or needed their help with something. Left the StorQuest Self Storage for a less expensive, twice the size unit & is located a bit closer to my home. Would recommend with the caveat of the new place being just as well run & maintained for much lower rental.

Ma
Review №67

I have used StorQuest Self Storage in the past and then recently needed its accommodations once more. The experience has always been a good one. The staff is very pleasant, helpful, and professional to work with. The units are clean and I feel very safe when I need to access them at all times of day and night. I highly recommend them.

W
Review №68

Great storage experience, best place Ive had to store my stuff in Denver in the last 20 years. Thanks Robbie!

M
Review №69

Very friendly and professional. Best customer service Ive had in a long time!

dr
Review №70

Quick and easy to rent a unit. Robbie was extremely professional and very nice. The facilitiy is clean and easily accessible off 470 and Lucent.

Lo
Review №71

The facility is really clean and easy to access. Amy was a delight and very knowledgeable about the facility itself, the rental process and easily answered all of our questions.

Co
Review №72

I have been renting a unit for almost 3 years now and have loved it ever since! The staff is always very welcoming and offers a great referral program and competitive prices. Definitely recommend this storage facility!!

Ba
Review №73

I love how clean and secure the facility is, the ease of accessibility, and their customer service is beyond excellent. Any time I have a question/leave a voicemail, my call is returned the same day. If I have a request, it is taken seriously and is either accommodated or followed up with information. I referred a close friend to use this facility and they also have nothing but great things to say about their experience as well.

Gr
Review №74

Robbie was very helpful when I went in to rent my unit. He answered all questions and clearly cares about the customers! I definitely recommend this storage facility.

Ke
Review №75

Friendly good service! Robby was great and helpful. Thanks guys.

Jo
Review №76

Completely recommend this storage space. Storage units are clean and perfect in size. David (the owner) is extremely helpful. He helped make sure I got exactly what I needed in a quick and professional manner.

Ro
Review №77

StorQuest in HR is a great facility. Clean, professional, great service. David has been a pleasure to work with since day one and a true professional. Always attentive to any needs and just a good guy!

Ti
Review №78

StorQuest in Highlands Ranch is awesome. David has been amazing to work with and has always gone above and beyond to meet our needs. Thank you and I will always recommend StorQuest as a great storage facility with a true commitment to customer service.

Pa
Review №79

I have used this place a couple of times, and each time the helpfulness of the staff is amazing. The facility is always clean and easy to access. Would recommend!

Ry
Review №80

Extremely friendly and helpful staff. They have flatbeds within the buildings. The security gate is a full-sized fence, rather than a wooden swing barrier.

Ja
Review №81

Thanks for showing patience thru my journey of getting back on my feet.

De
Review №82

Location is just down the street from my office and a couple of minutes from my home. Nice clean unit, easy to get in and out and the prices are great. Staff is very friendly and helpful. Would highly recommend.

Mi
Review №83

ROBBY THE MANAGER is great. Very attentive. Very personable. Very helpful.

Ca
Review №84

I had a great experience with this location! Management was a great help - I would definitely rent from this location again!!

Ju
Review №85

Very pleased with the friendly atmosphere, many options explained and professionalism from Dave! What a pleasant experience and location is perfect. Highly Recommended, Thanks!

Na
Review №86

David assisted us. We were treated with kindness and he was very helpful. I arrived early and he even opened the door to help before he was clocked in. It was so helpful to me as I needed to pick up the Uhaul truck at about the same time. Thank you David.

Sc
Review №87

I met with David Kimbley at StorQuest to set up a storage unit last a Saturday. David was excellent and handled my set up quickly and professionally. David took the time to personally select the best available unit and walked me through the property and set up. I will refer friends and family no question. Thanks David

Bo
Review №88

This one guy named Joe, I think, helped me with everything. He was amazing and deserves a raise. Have a good day or night!

Ja
Review №89

I couldnt believe how friendly the customer service was. I felt like I was working with family when renting a storage unit! Very relatable people to work with, I will go back here in a heartbeat

Ki
Review №90

If you need to rent a storage unit this is the place to go! Extremely helpful, easy on the paperwork, units are clean and well maintained. Great price. Thank you for your help!!!

Ci
Review №91

The whole staff is so helpful! Storage unit is clean and convenient to get to. Added bonus was the use of the moving truck and driver. Very happy in my choice!

CF
Review №92

I didnt even know about StorQuest until Drew came over to BackCountry Crossfit and introduced the place to us. I got the best deal to store all my summer stuff - bikes, kayaks, camping gear at a killer price. Every time I pull into my garage I am thankful for the extra room. Thanks Drew!

Li
Review №93

Change your price.. I found the same size unit for $200 less

Pa
Review №94

Easy in and out. Good option for your storage unit.

Ji
Review №95

I had a wonderful experience using this facility for years. I ran into a family emergency and this team went out of their way to help me. The family and I could not be more appreciative. Thank you!!

Ja
Review №96

These guys are wonderful to deal with, especially David! Professional, responsive, problem-solvers! Facilities safe and clean! Ive rented from them over a period of lots of years, on & off, and ALWAYS come back here for my storage needs!

JM
Review №97

Amy was wonderful to work with when getting my additional storage units here! She is very knowledgable and professional; and always on the look out to keep things clean, safe and taken care of.

Ja
Review №98

Friendly and quick customer service. I highly recommend this place for storing your stuff.

Na
Review №99

Needed a storage last minute and these guys came through. They had me setup and ready to move my stuff into storage in no time. We got an interior conditioned storage and it fit everything perfect.

Ka
Review №100

Very helpful very convenient. Everything was very clean. You couldnt go wrong storing your things here

Information
10 Photos
100 Comments
4.9 Rating
  • Address:745 Monument Dr, Highlands Ranch, CO 80129, United States
  • Site:https://storquest.com/self-storage/co/highlands-ranch/9005//?utm_source=GMB&utm_medium=organic
  • Phone:+1 720-457-9869
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Packaging supply store
  • Storage facility
Working hours
  • Monday:10AM–5PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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