I was very pleased with the level of service I received from caliber collision. Mark was a pleasure to work with and was attentive throughout the repairs process and kept me up to date on when I could expect my car. They went above and beyond by cleaning my car and fixing my front license plate holder. My car was returned to me cleaned and fixed and in better condition than I have seen it in years.

Ive been having such a hard time figuring out how to get my car repaired through my insurance before I got in contact with this location. The woman I talked to on the phone there, Emily, was awesome and helped explain the process of having my insurance company send the assignment and helped me understand what to do and who to call and what to say. This is my first experience having to go through all this stuff and her advice finally helped me feel like I knew what to do, as no other shop I called seemed to understand what I was trying to do and my insurance company didnt really explain what I was supposed to do either. She also set me up with an appointment in the event I chose to have their location take my vehicle. Super helpful:)

Chad is a nice person and help me to fix all of my current issues. He always actively ask our opinions and recommend us the best way for the repair solutions. Overall a outstanding place and professional Chad’s service I highly recommend.

Great customer service. Repairs are great and the service very timely.

Cannot say enough good things about them. Service was above and beyond. Reviewed my claim, told me that the damage wasn’t as bad as feared and they could fix it within the hour. They did and Didn’t even charge me. So many out there would have filed under the claim and taken the money but they did what was right by the customer. Have earned my business from now on. So worth the visit!!!

Caliber was amazing to work with. They were communicative, timely, professional, and great to work with. Will only be bringing my car here now going forward.

Best Collision place I have ever dealt with. Kept me informed and work finished before the estimated date. Work looks great. Mark is great… ask for him!

This crew was able to do my estimate earlier than the scheduled appointment and FAST! Im definitely pleased with the service.

Josh, the manager took care of me in a quick, efficient and friendly manner. I felt that I was in good hands throughout the process. And very happy with the results. Car is as good as brand new. Strongly recommend Caliber Collision and especially Josh.ThanksBrook Tilley

This was the second time in a year that I have used Caliber. The first time was when someone (who did not leave a note!) dinged my right rear bumper. This last time was hail damage. Both times Caliber took car of my car, kept me informed, and did a very good job of matching the paint and taking all of the dents out of my car from the hail damage. I was very satisfied.

This shop & its employees could not have done anything better to take care of my vehicle or service me! They not only arranged a rental & kept me informed along the way, but my car looks brand new! Great shop & professionals.

My brand new subaru had the entire front end crushed by a tire tread that a truck spit out on the freeway. I called caliber Monday morning, dropped it off Tuesday, and picked it up the following Tuesday! I was very anxious because I thought the car wouldnt look like it came off the car lot but it does! Gregg pulled off a fast turnaround, with updates on Wednesday / Friday and Monday. Im so happy to see my car this pretty again!Also thanks Gregg for putting up with my anxiety regarding my repairs! 😂

A great experience from start to finish. It could not have been any easier and my car is better than new.

JP was amazing!! He was friendly, honest, fair, and did what he said he would do. He helped get me my truck back early. A refreshing experience in the normally frustrating world of auto repair. Thanks!!!

Calliber Manager Josh delivered his promise.My BMW repair was completed by the awesome technician at Calliber Collision. I wanted to thank you for your hard work. Allen and Mark were very helpful.If you are looking for a quality repair this is the place I would recommend for sure.

This is the only place I will ever go to have my car fixed. Amazing customer service. Mark is so helpful!

If only all my commercial interactions were as easy and good as this.

The woman who works the front desk is more interested in smoking and mingling than customer service. No one answers the phone, the people in the office seem busy but every time I’ve been here, the office gal is outside and people wait. May be time to hire someone who wants to work here.

Allan was very good with communication, my repairs were done 3 days earlier than the earliest estimate. Good work from the techs

Excellent Experience. My car was ready earlier than expected, the body repairs look fantastic, and they cleaned the interior of my car very well, too! The work they did for me was very fairly priced. I will definitely call them next time I need body work.

Great job - kept us informed - Truck was showroom quality when they were dome.

They give you updates Mondays, Wednesdays, AND Fridays. Their whole staff, from Alisha as Administrative Booking and Reception, to Allan the Manager, and Robert the Director, all of them show amazing customer care and auto expertise! I wont go anywhere else! So excited to get my car back this week, Ill be sure to post their wonderful work here! :-)

Been using this location for years, even prior to it becoming Caliber and they continue to be great to work with! I highly recommend you check out their services and work with Allan and Ashley at the Colorado Blvd and County Line Rd. location in Highlands Ranch.

From day one when dropping my car off, everyone was friendly, professional and punctual. Allan walked me through the whole process and took care when looking over my car for the repairs needed.Allan proceeded to keep me informed on my repairs ( Monday/Wednesday/Friday) and was open to any questions I had. It was nice not having to stress about my car or the quality of work.I was given a deadline of 12/9 and my car was ready 12/5! When I picked up my car, it looked amazing! Looking at it you couldn’t tell which side had the damage, the paint blended beautifully and the bodywork superb! I would definitely recommend this location and team.Thank you! Thank you!

Caliber Collision restored my vehicle to better than when I bought it.

Body repair had to go back for re-work. 2nd attempt was better but there was still a seem issue between the panels.

Extremely happy with my experience at Caliber. My advisor did a fantastic job communicating with me and being very straight forward and honest. The repair work was absolutely top notch and the turn around time was unreal. Could not have been faster. Great job to everyone at Caliber!!

We had some minor body work to be done on our Camry and right from our first contact to set up an appointment to when we picked up our car we couldnt have been more pleased with our experience! Mark Dunning and everyone else we had contact with were both professional and courteous. In this day and age when most companies you deal with make you feel like you are imposing on THEM, it is refreshing to actually be treated like your business is valued! We were very happy with the quality of work and the timeliness in which it was done. We will definitely be happy to refer our family and friends to your shop. Keep up the good work!

Excellent and efficient service. Our car was completed even faster than expected. Communication was also excellent- we were informed every step of the way.

Even with all the Covid-19 precautions, they made me feel very welcome and took great care of me and our van.

Best Auto Body shop I have used. Their vehicle work is great and fast. Their customer service is excellent. Highly recommend.

Got a taillight, paint and some very basic bodywork. They did a solid job on it. They also reached out upon hearing about issues that arose and corrected them quickly and were understanding and apologized for what had occured. They also covered any costs that arose due to it.

Allan was so helpful during the whole process. He kept us informed through a long repair. The car looked great when we picked up.

I worked with Mark and he was super helpful! They worked quickly and did a great job of keeping me inforned of the entire process.

Caliber Collision did excellent work in a timely manner! Handled all insurance inquiries, and kept me up to date on a regular basis. Awesome experience that has never been matched!

Caliber was EXCELLENT to work with. The paint matches perfectly, my car was ready before I ever thought it would be, the customer service was excellent and I will use them again most definitely. It was also great it was so close to home!

I wanted to hug the service advisor, Allan Weiman! He went above and beyond, communicating repair needs and concerns, because, everything and more exceeded my expectations. The complex black paint color was perfect and probably a little better than original. Damage that was in proximity to claim damage was also repaired, so car panels were perfect when complete. They even repainted a poorly matched previous repair to color match perfectly. They did exceptional work and my claim was handled very professionally. This is how a successful business should be run. Great work! That new car feeling has returned. Thank you!

I have been extremely pleased with the quality of the work, the excellent scheduling process, the follow up keeping me informed during a repair, and the service. I would rate the service provided as A+. Caliber Collision has worked on numerous vehicles for me, and I will continue to use them in the future when the need arises. They stand behind their work and I highly recommend them to anyone needing their services.

Alan was AMAZING!!! They worked so hard to get the truck done and saved me a long trip to Nebraska to get the truck back to my son. They even came in on a Saturday JUST FOR US! They went above and beyond and we are SO APPRECIATE AND THRILLED with the work!

Finished work quicker an estimated and cant even vehicle was repaired. We appreciated the M/W/F updates alleviating anxiety over services.Great job...hope we DONT need you soon but will know where to go if we do!!!

As a result of hitting a curb I damaged the suspension in my car and the steering was out of alignment. I took my car in to Caliber to be fixed. It was completed very quickly and the quality of work was excellent. The staff was very personable and professional. My overall experience with this location was excellent.

Mark was 10/10 professional, honest, and much quicker than expected! Tons of phone updates and very considerate. Can not recommend Caliber and Mark enough.

Amazing service!!! (Hail repair)

This shop is the best! They did quality work and had it done quickly. Awesome customer service! I wont go anywhere else.

Absolutely outstanding customer service!!!!

Very courteous and efficient.

Got everything done quicker than planned and kept me up to date on everything they did. I arrived to pick up about 30m after they closed because I hadnt looked at their hours and they were still very accommodating. Everyone I met during my experience with Caliber Collison was very friendly including the GM. Overall a great experience, Id recommend. 👍🏻

I dont usually write reviews but I felt it necessary to share what a great experience I had with this location. I had been read-ended, nothing super major but enough for needing some repairs. Everything about the process was quite easy and quick. The staff at the location was helpful, Allan (my estimator) worked with me the entire time - updated me on the process, what they would be doing, timing and progress updates. He called me every MWF until my car was complete. The end product looked great! They even washed my car and vacuumed inside (what a great and appreciated perk!)Not sure if this is their partnership with my insurance (Nationwide) or Enterprise but getting a rental car was quite seamless and they made pretty darn easy.I appreciate the teams help and professionalism in a sort of bummer situation.

After killing a bear with my Subaru Outback, the car required extensive repairs to the front end and replacing all of the safety related items such as airbags. Caliber did the highest quality work, kept me apprised of all progress, and finished in less than the expected time estimate for completion.

Allan was great, easy to work with and communicative.

I recently needed some help with my Dodge Charger, and I turned to Caliber Collision in Highlands Ranch after getting a recommendation from a friend. The fast, friendly service had me and my car on the road and looking fantastic in no time! The manager Robert, took the time to explain everything that needed to be done and kept me involved the entire time. No one likes needing their services, but if you have to go, go here.

I took my Subaru Forester here for repair. My car turned out FANTASTIC! Just thinking about it makes me want to dance! I absolutely loved the service I received, the entire team was fantastic! I worked with Shannon, he was wonderful to work with, very nice guy, he explained everything and made the experience amazing! When I got my car back, I started singing, that’s how good it looked! I will absolutely bring my car back here again, the staff and experience create the perfect cohesion of beauty! Thank you all again!

Ive been working with Mark for years, and he always takes great care of me and my car.

Ive used Caliber twice now and both times my experience has been wonderful. Tianna, the young woman at the front desk, is quick to greet everyone with her smile, even at 730am while its miserably cold outside. Then theres Mark, he is absolutely great. He kept me updated on the status of my vehicle and kept to his word. His ethic and personality are highly commendable. Thank you for the wonderful service.

This guy took my badly damaged F150 and made it look better than new! 5 Stars on the work and on the customer service!

The shop did an excellent job fixing my Dodge Charger. The overall quality and work performed exceeded my expectations. Very happy and highly recommend.

Robert at Caliber is one of the best customer service agents I have ever worked with. I picked up the car and they did great work. Then because he wasnt available when I picked up my car, Robert called me after 5:00 pm on a Friday to make sure that I was satisfied with their work. Amazing service and follow you. Robert if you ever need a new career call me. Your hired!

Mark Dunning was my contact for repair of fender damage on my Tacoma truck. Quick efficient service. The truck was returned clean, repaired, looking like new. Staff has always been friendly and accommodating when our family has used their services. Strongly recommend their expert workmanship.

Fast, efficient and communicative. Well done. These comments are for the Fraser St location.

Very friendly and professional. Body work and painting to repair damage caused by a rear-end collision was top-notch!

I highly recommend this location. Alan and the front desk lady were very professional and friendly, answered all my questions. I was updated every other day and very happy with the results.

If you are ok using a business that is noncompliant with wearing masks then this business is for you. Didn’t work for me.

Outstanding experience with great communication. Highly recommend.

I loved working with Robert and his team. They took the stress out of an otherwise very stressful situation. The team went above and beyond delivering exceptional service. My car looks great!

Great shop, great service and great outcome!

Great experience. My insurance company suggested Abra for extensive hail damage to my Honda Odyssey. The front office staff was nice and helpful in navigating the coordination with my insurance company. Mark was super professional, and kept us updated very couple of days on the status of the vehicle. They really went out of their way to take care of me and my vehicle. I particularly appreciated their reaching out to talk me through options for fixing a non-hail related dent I had caused elsewhere - which ended up saving me money for doing it while they were doing the work for the hail damage. I had one follow up repair after they finished and they really went out of their way to make things right for me. Really, really appreciate Mark and the team. Will definitely recommend.

They were great and my car looks awesome!

Allen was by far superior in customer service, knowledge, relaying information, status updates and timely repairs. Because of him this location will be my go to as well as any and all referrals. Thanx again Allen.

So I dont even have my car back yet and I have already made the decision I will not be back. My estimate went from 2k to 6k overnight and then they want to replace my battery because they arent smart enough to unhook it while the car is taken apart. Sure they give updates, but everytime there is an update something else has gone wrong. I dont buy it.

Got hit in the rear by a hit and run driver and it popped my rear quarter panel out. Another body shop wanted $1,500 to fix it but I have $1,000 deductible. I told Robert at Caliber that I did not want to spend the money on a 2011 car and asked whether he could just pop the panel back in. He took it inside, they removed the panels, put it back in place without body work and without replacing the old panels and refused to let me pay a penny. Thats what I call customer service! Thanks Robert.

The previous reviews I read do not reflect their service during the holidays. They blamed the holidays on their delay, failed to communicate properly and refused to be kind or helpful in making sure the client is happy.

Very good experience

Review for Caliber CollisionI am very happy to write a review for Allan Weiman at Caliber Collision. I first met Allan around November 13th of 2019. My vehicle had been hit in the bumper, which left a huge, unsightly dent. At that time Allan inspected the car and told me it would take 4 to 5 days to fix the dent and any damage that may be hidden underneath.Because I use my car for work I wasn’t able to leave it with him for the 4-5 day time frame. I recently called Allan back to see if there was a possibility to make the repairs in a shorter time frame. Because I’ve been an essential worker through the current pandemic and use my vehicle for work, I needed it back as soon as possible. Allan checked with a manager and assured me that he could make repairs within 1 to 2 days. He ordered the replacement part, and within a few short days I took my car to Caliber after work, and left my key in the night Dropbox.The next morning Allan called and told me that I could expect the bumper to be repaired either that afternoon or the following morning. I was truly expecting a call the following morning but he called me that same afternoon and said it would be finished shortly. He also offered to bring my vehicle to my house. My car was brought to me by two professionals from Caliber. It looked perfect and there was no way to tell there had been a dent in the back. It was clean and shiny. I truly appreciate the prompt service, professionalism and great care given to my vehicle by Allan and the team at Caliber Collision, I would refer anyone to Caliber. Talk to Allan because he took really good care of my car. Thank you!Neena Massey

Just wanted to add my support to the many positive reviews here. Really good job, perfect color match, finished on time, polite and thoroughly easy to deal with. Cannot fault my experience with Simon and Karrys.

Great experience with this Abra location. Had my car rear ended and brought it in. Just picked up the car and they did amazing work on fit, finish, and paint. Rear end looks brand new.Customer service was great and Mark kept in touch every couple days with updates on the car.I highly recommend taking your car here if you want damn good repairs and solid service.

I was here to get an estimate from my insurance company rep for hail damage to my truck. While I cant speak to their actual work on a vehicle (Im having my truck worked on closer to home), their front office staff was great. They had a cpl customers come in while I was there who were too important to wait 5 min. The office staff was nothing but professional in handling them and calmly explaining that they (and everybody else) are very busy due to the hail storms.

Fantastic quality, and communication is top notch here. All their staff were friendly and attentive. Truck looks like new after they were finished.

Darren & his team were amazing! Darren suggested I reserve a rental car just in case the work wasnt complete when I returned from a business trip. But, of course, they over delivered and my car was ready 48 hours before the original projection. Everybody was friendly, straight-forward and Im thrilled with their work! Thank you Abra!

The only downside to Abra is that theyre so great and deliver high quality work that theyre always packed, and getting an appointment can sometimes require a few weeks wait. Dan was my last service rep and he was great at keeping me up to date and in the loop regarding my repairs. Ive taken my car here 3 times now and will continue to do so as needed.

Mismanaged. I scheduled an appointment two months ago for hail damage repair. Took car in to drop off at this location and they told me I was at wrong location and really should be at their other Highlands Ranch location (even though the phone number I called is for this location. Reluctantly, I drove to other location where they of course had no record of my appointment. Folks at other location called back original location for me and they then said there was no appointment for me even though they had my name and insurance info. J. Heely whom I e-mailed all my insurance information and scheduled an appointment with let me down. Will not return.

Scott was awesome! Great work on my Ram 1500!

Fantastic service and very personable staff. I was greeted with a warm welcome and even offered a snack and cold soda. Repair time only took two days and kept me updated during the whole process. Highly recommended.

Plastic trim on bumper they replaced was blistering. Took car back in and they said they would call me back in a few days when they got the new part. Six weeks later, still no word. Called them back and they got the part in a few days. Repair was still not perfect.

Too bad there is no zero star options in your rating system. You shop in Cherry Creek Denver is the perfect example of poor customer service. When I tried to drop my car yesterday for repair the ABRA front desk was already dealing with a very upset customer who was told that they cannot fix her car because parts were not available. And when my turn came up they told me that the appointment was set for later in December when it was clearly confirmed by the same front desk for yesterday. I had to cancel car rental and find a better solution elsewhere. No apologies made by the front desk or even the manager who witnessed this whole mess. The customer is always at fault and has to support the lack of professionalism. There are very good places for fixing your car in Denver, just avoid this address.

Abra in Centennial and Paul did a great job. It took a little longer than expected, but thats because they found additional damage. I was grateful that was fixed before I brought it home. The car was clean and I was kept informed.

Very poor experience. Got a quote and then after I dropped off my vehicle Darren called back to ask for more money. I know this is regular practice for unseen damages but that was not the case here. Just simply their screw up. He said “sorry I forgot to add the miscellaneous charges” the worst part is that the tone in his voice clearly conveyed that he was not sorry at all and just expected me to bend over and take it. Feel like bait and switch and it’s really bad business practice.

They were slow to send an estimate and provided a weak excuse for the delay. They partner with State Farm to provide official estimates but the shop wouldnt send the State Farm estimate unless I used them as the repair shop which seems a unprofessional to me. In the end, I used the State Farm mobile estimate tool since this shop hindered the process even though State Farm sent me there.

Really helpful staff, and they did great work!

Negative reliable business. We went there for evaluation and they didnt write the problem in the report and told us to repair in their shop or they wont file to our insurance company. The manager is so rude there as well.The way they do the business is wrong and I feel I have been threaten.

Gave my car an amazing repair looks good as new, thank you.

Id give zero stars if I could. Dont be fooled by their warranty on paint work. Literally the worst customer service experience Ive ever had. A simple paint repair (no frame work, no dent repair, no waiting on backordered parts... just pure incompetence) took 82 days in shop to complete (with my vehicle being at their shop 5 different times for the same repair), because they kept forgetting things, breaking things, and performing subpar work. Staff was rude, creative with their excuses, and ignored my attempts for communication. My file got handed to the stores GM who was friendly and tried, but did a terrible job supervising the work from his store. The last 3 times my vehicle was approved to be released to me, the GM had personally approved the repairs. Obviously this wasnt the case, as the staff kept breaking random parts, doing inadequate repair work, and providing terrible excuses and I had to keep taking my vehicle back for rework. Never again.

Great service on a timely basis.

Darren and the staff I dealt with are extremely professional and nice.

Darren did an amazing job getting my car fixed!

Came in for estimate over a week ago and they havent called to set up appt for me to bring in vehicle.

I used Abra for my last two auto insurance claims. They are very busy but do good work and consistently keep you updated on the status of your repair.

Very friendly and professional staff with quality work done right.

Great work and always kept me informed.

These people are very rude. They are abrasive and look at you with judgement. They were over budget and late. They also scratched my door so badly they had to repaint it.

Friendly and communicative