The employees at Caldwell Appliance provides excellent customer service which is important to me. They assisted me in choosing appliances including a washer and dryer. I am very satisfied with my appliances and the prices I paid. I had a few issues ordering a stove (because I changed it 2 times and it was during the COVID-19 pandemic), but David and Jay took care of the issues and was very receptive to my requests. I highly recommend this company.
Great experience!!! Outstanding service from the store down to the delivery guys!!! Cheaper than the box stores! Buy Local!!!!
I went to Caldwell Appliance Store on Monday, November 30, 2020, to look for a new washing machine. This was my first time visiting this store, and I must say that I was pleasantly surprised. The store was huge and was stocked with a very large number of appliances. The entire building, including the mens restroom, was sparkling clean. Jay Caldwell, the young gentleman who sold me my Speed Queen Commercial Heavy Duty washer, was one of the nicest salesmen with whom I have ever dealt. He answered every question I asked; he explained the differences between the four different washers in which I was interested; he was very professional and respectful; he was very proficient and I was pleased that I only spent about 30 minutes in entirety in the store. I would recommend this store to anyone who is looking for replacing worn out appliances. I will be returning for my future Appliance needs.
Are you tired with the Big Box Stores? Jay and his team helped me so much. I was looking for a wall oven. The Big Box Stores did not have anything, maybe in a few months. Jay and the team got me a wall oven in about 2 week. The guys who installed it was nice and answered all questions. All I can say is Thank you.
A great local business with a vast selection from low end to high end. Some items even in stock. Full service from time of purchase to install; they even repair appliances. I received my purchase delivered the same day. Very nice showroom and the prices are competitive. I saved by not going to a big box store, even beat my factory-direct quote.
Excellent service. Tad was great.
Looking for a Dishwasher, they do have one but little more than we would like to pay. Nice group of folks and real knowledgeable on their products
We have purchased all of our appliances from Tad. We are very pleased with their pricing, honesty, and after purchase support. Dont go to a big box store and instead shop local. They will appreciate your business.
The best service and welcome tp a customer you would want for
Jay Caldwell the appliance guy has been great to work with over the years. Service has been exceptional in the store and also for house service calls. The company is also very civically generous. Always an honor to work with them!
This was our first time here, and we came in here to grab a catalog. This was a very nice store. They had a great selection of appliances, and even had some brands I wasnt familiar with! Everything was displayed neatly. The employees were very friendly! We will definitely consider Caldwell Appliance for our future purchases!
From the initial start to installation the purchase of our new build appliances was spectacular. Tad really knows his stuff and thats refreshing once youve been other places. Truly a great buying experience. Will and have recommended these folks. Thanks again
Have not been there.Was at complex at a consignment store called Bloomingdales.
Jeremy was very helpful with the information on the speed queen dryer we purchased.
Wow!!! These guys made future customers out of us. We had purchased a washer and were going to wait until a holiday sale to purchase the dryer, and then found out that the set was being discontinued. We really wanted the matching set, so we found the dryer at Caldwell Appliance. We were impressed from start to finish: friendly, prompt, professional, and although we had bought a floor model, it was cosmetically flawless (not always the case). We were far out of their way, but they still accommodated our timeframe and were wonderful at drop-off. Wed definitely go back.
Great service and helpful staff. Love my washer and dryer. Highly recommend .
Excellent place to shop for appliances. Tad has taken great care to answer all our questions and help us to choose the appliances for our kitchen remodel. As we spoke to other vendors for cabinets and floors, we found that he and Caldwell are well known and highly regarded in the community.
Great selection of high quality appliances. Best local appliance store. Jay, Tad and the staff are friendly and knowledgeable.
This is how shopping for an appliance should be. We needed a new washer and couldnt have been more pleased with the customer service or product. Before you go to the big box store, give this place a try.
Tad and Jay are spectacular and have all the answers and knowledge. Installers are perfectionists. Service department are quick and very respectful.
Never been inside. Just live close. Have heard really good reports.
Excellent customer service. The friendly and knowledgeable staff made buying a new refrigerator much easier.
Bought my mom who is retired widow a new washer 4 years ago. Now the washer is toast. It should have lasted longer than 4 years. Apparently Caldwell sells junk. They said they’d charge her $69 to come out and she’d have to pay for repairs or they’d sell her another piece of junk. They apparently sell junk and are not willing to stand behind it. Would NOT recommend buying anything from Caldwell unless you want to replace it every year or so.
Warning! Do not go here for tv repair! This is an appliance store! When it came to me asking questions on the phone about getting my tv repaired whomever i talked to was absolutely by far the rudest person i have ever talked to in my life. I barely told him what was going on and he randomly told me it would be 625$ to fix my tv without even looking at it!!!!! I am stunned at how lowly this business treats their customers. I will gladly go somewhere else to get my tv repaired!! To top it off i decided to drive up to their location and to my disbelief it is an appliance store meaning refirgerators and washing machines and dryers. This place is a joke. Learn from my lesson!
WARNING!! DO NOT GO HERE FOR TV REPAIR. THE MAN IS ABSURDLY RUDE AND SCENILE. HE IS A SCAM ARTIST TRYING TO RIP PEOPLE OFF . THIS IS THE WORST EXPERIENCE WITH A BUSINESS I HAVE EVER HAD. HE LIED TO US AND TRIED TO STEAL AND KEEP OUR TV AND WE WENT BACK TO PICK IT UP AND IT HAD SCREWS RATTLING AROUND INSIDE OF IT AND IT WAS MISSING PARTS. BELOW 1 STAR . HE YELLED AND CUSSED ON THE PHONE AS WELL
Tad and all sales associates were very knowledgable and helpful. The delivery teams were also timely, friendly, and functional.
Overpriced and the rudest service Ive ever experienced
Jerry, the owner of the tv repair portion of this company, is rude and a crook. He quoted my Mother $40.00 to replace a part on her TV and after keeping her tv for a month, he ended up charging her $350 to put a used part he had laying around in a broken tv at his shop. He was completely disrespectful to her and I would definitely not recommend using his services EVER! He owes her a refund and an apology.
I really liked the people and the price was good. I will be going back.
My experiences have been good. I have purchased a TV with good service and assistance. Also several appliance parts over the years that Lowes what not able to find or service.
Great place, but they need Ray back
Great people good service
Bought appliance and received delivery on the same day. Courteous delivery man. Completely satisfied.
They are amazing!! They work with you and are so respectful, great guys do installations too!!
Extremely knowledgeable sales team!
Knowledgeable staff
Great sales staff.
Stop there to get pallet s
Power well plugs
This guy is ride and hung up on my wife 3 times.
Concerning TV repair
Caldwell appliance store
Friendly
Great help and service
Very expensive...
Small town electronics