Excellent service great prices quality work.

Went there and got two new tires and had them plug another, they tried to charge me over double of what it was supposed to be waited almost an hour for them to come out and say they couldnt get my tire from the trunk (all they had to do was unlock the car) i reminded them to plug one of my front tires since i payed for it turns out they never did the screw was still in it if youre thinking of going there just dont its not worth it.

These guys never left me a message that they couldn’t change my oil because they didn’t have a key. Not enough to leave a negative review but then when I go to retrieve my car, they didn’t even lock my doors. Not professional.

Extremely disappointed by the service at this place. Told me it was going to be a 1.5 hour wait on my car so we stayed inside the store that whole time. 2 hours later, we had not gotten any texts. We finally go up there just to hear they have not even started on my car yet and it will be another 2 hours. There were barely other customers here that they were taking care of at the time so we saw no reason at all for it to be taking this long.

The people here really knew what they were doing. Greg and Johnny helped me get a great deal on a new set of tires and at the very last minute too! Couldnt recommend enough.

Joke about Walmart all ya want to, but they have significantly better prices for name brand tires than Tire Wholesalers.And the service is just as good.

Takes a while, but theyve always taken care of me.

BE CAREFUL WITH WHERE YOU TAKE YOUR CAR! I went in about a month ago to get my oil changed and left the car because of a 3 hour wait time. After those 3 hours were up I called in to find out it had just sat there and they said it couldnt be worked on due to a skid plate on my vehicle. It was 6 bolts that needed to be removed and there was a hole cutout for the oil to be changed without the skid plate removed but they didnt do it. Went back 3 weeks later after removing the skid plate myself and they changed my oil. Parked the car for a few days and come out to find a leak where my car has been sitting. Call and take it in on Sunday and they say the associate didnt screw on the drain plug so its been leaking since Wednesday so he tightened it and topped me off with oil. All good right? Wrong! Come out the next morning to another leak in my driveway so I call again and take it in for the guy to show me it was extra oil left in the skid plate that wasnt cleaned off when they tightened the drain plug. The guy also said they were able to take the skid plate off and apologized for whoever told me they couldnt. Didnt mean a lot at this point since I went through the hassle of removing it and putting it back on. He showed me where they had tightened it all up and it was cleaned so it should be ok. I mentioned the 3 large oil stains in my driveway so he offered free cleaner to help get those up. This was a nice gesture but I had made 3 trips and it had taken well over 5 hours of my time total for one simple oil change. Not pleased with this experience and would not recommend to anyone who wants it done right the first time.

WISH I COULD GIVE A ZERO! They sold us DEFECTIVE tires!! When I left after getting new tires, my van shook a tad. I went back maybe a week later after it persisted, thinking they were unbalanced. We have taken it to a mechanic twice and BOTH said the tires are defective and have bald spots. We have gone back TWICE for them to switch our tires and they keep giving us the run around. They will not switch out our tires despite the noticeable bald spots on the tires that are causing issues when driving. The manager wasnt helpful. We took our van, again, to a mechanic last night and 2 mechanics both said there was nothing wrong with our van, our tires have bald spots, and need to be replaced. Im going back today to speak with someone. If nothing changes and they will not switch out our tires, Im contacting corporate, and reporting as fraud. This is not some minuscule issue - this is our tires - tires on our van that transports our babies daily. It is a simple fix - give us new tires that are not damaged. Why would you want to ruin a long term relationship with a loyal customer?This doesnt include that the damaged the coverings that go over the center of my tires, never telling me - only to find them in my van a few days after getting new tires.

Quick and fast service.They said 1 hour but it was about 35 minutes.

Came in with some tires and they got them put on and balanced at a fair price. Also, bought some tires and had them installed. I have no problem going back.

I love my Douglas tires. Thanks guys!

Keith is the best.. If you need tires or oil changes go see Keith.. He will take care of you..

I had to get a new battery, and they had me in and out in 15 min and where very nice.

The Hendersonville store is the best with customer service.

This is the last out change I will get at Walmart! The usual wait is two hours which is crazy! I was told one hour on the phone, twenty five minutes later when I got there it had jumped to four hours .think they give long wait times to discourage people,less business for Walmart!! &30 oil changes, Ill pay a little more and get a 15 minute oil change in the Future. Without the attitude...

Not bad, good prices, good service!

My experience with the auto center at this store was exceptional. I went in this morning about 8am had 4 tires installed. The Service Techs and managers there were all attentive to customers needs. I spent no longer here than I would have any other place. Perhaps quicker than some places I have had installed.I went in purchased the tires last week they sent them to Hendersonville, when they arrived i got a call yesturday saying they where there waiting for me. I drove back on the interstate car drove like a dream. I couldnt be more Satisfied with these guys in the auto department. This is my second purchase from them, i first purchased about two years ago. Complete Satisfaction to this point, with my service and the tires.UPDATE:December 2019Purchased 4 good year tires from these guys for my truck couldnt ask for better tires or service. December 13 2019 purchased a new battery. After several test and methods to determine my old battery ha d played out. got a new battery above standards from Here. I have always recieved the besy service and product here at hendersonville. I drive past two madison stores to come here.

Service was absolutley poor. They open at 8 am. I arrived at 8:20 and they had not unlocked their downs. I waited with others for 15 more minutes.

Awesome customer service and fast.

Had 4 tires mounted and balanced was there 3 hours

There is a bolt missing in the front passenger wheel of my car. It is a recall for my particular vehicle and I plan to have it replaced later this week. The reason why I brought my car in however, was because there was a hole in the wall of the back passenger tire. When I dropped it off, they said it would be about 45 minutes, so I started getting some shopping done. About ten minutes later, they called but immediately hung up, so I figured it must have been a mistake. 30 minutes later I got called back to the tire center. I was told they could not replace the tire because there was a bolt missing. I was pretty surprised. I said, on the back tire? He said, if theres a bolt missing were not allowed to take the tire off. I said, I understand but I dont see how a bolt missing on the front would keep you from being able to replace the back tire. He then said, let me check and see if I wrote it up wrong and went to the back. I immediately went outside to check my car, where as I was sure, the back tire had all of the bolts. I waited for about 10 minutes for him to come back and answer a phone call before he told me they were going to pull it back on the rack and double check on it. I tried to tell him that I had just gone out to check and all of the bolts were definitely on the tire that needed to be replaced, but he started talking over me saying the the guys in the back just saw the missing bolt on the front and immediately took it off the rack. I started to say, well no, its the back one that needs to be replaced. But he started talking over me again saying, I know I just wanted to make sure I didnt write it up wrong. I sat down with my groceries for a few minutes then got back up and he said, theyre about to pull it back. I told him, I know. I just watched them do it; I was just wondering how long this is going to take because I have meat in my cart and I dont want it to go bad. He told me it would be another 30 to 45 minutes.I am very unhappy with he service I have received here. They did call me, but it immediately hung up before I could answer it. Why did they not call again? They called me over the loud speaker, but they waited like 30 minutes to do it. Why didnt they say anything sooner? And the man at the counter was so concerned with making sure he hadnt made a mistake that he wouldnt even listen to me. Dude, Im well aware you didnt write it up wrong. I was there with you when you did it. What I dont appreciate is the disinterest in listening to your customer. Did I mention it took this man a good 15 minutes just to FIND the tire for my car? He apparently walked passed it three times before he saw it. I know this because he told me. I honestly wasnt upset about this at first, but that was before I had to wait in Walmart for 2 hours. The thing that pisses me off the most is the idiots in the back who didnt even pay attention to the invoice which said it was the back passenger tire, but instead took one look and the broken bolt on the front passenger tire and said, oh well we cant do anything to this. And just took it right back off. Didnt even double check to see it they were wrong.I got here at 8am, there was only ONE car in front of me. I did not leave until 10:23. I was going to be nice and check out up front so this middle aged man wouldnt have to ring up the sexy lingerie that I decided to purchase. But not after that. I even made him ring it up separately. Ordinarily, I would not be upset with him. Its not his fault he has idiots working for him. But I do not appreciate the condescension. Just because I am a woman does not mean that I am inept when it comes to cars.Who knows. If you are a man, maybe youll have better customer service. But if youre a woman, and dont feel like being mansplained to, then Id suggest going somewhere else. Though I doubt your genitalia will matter either way when it comes to actually getting your car fixed, as those people seriously need to get their sh** together. Only gave this two stars because the man sincerely apologized...

Too bad Google does not allow 0 stars. My 6 Monty pregnant wife with my 2-yrar old daughter took her car to have the oil change and air filter change. Called ahead to ensure they worked on the car and had all the parts. They told her all the work was complete. I reviewed the bill. They charged extra for the filter which was also included in the oil change price and did not change the air filter. The grease monkey also damaged the headliner and ramsacked the glove box. To say the least, I have called MULTIPLE times and Jeff the store manager and BJ thr automotive manager have refused to communicate.DO NOT GO HERE. They are EXPENSIVE and try to take advantage of women. Disgusting Wal-Mart you should CLOSE this store or CLEAN HOUSE.

Friendly and always do a good job

Great fast service on Sunday!

Closes early SEVERAL times a week.. 7 means 645 to 652.. said something about it several times yet it doesnt change..

I wouldn’t even recommend this place to my worst enemy.

Got a deal on Goodyear tires. It did take a while to get done but I expected it.

Not all stores are the same talk to the manager if you’ve got any problems dude doesn’t miss a beat he’s awesome

Horrible wait times every time i try to go. Employees dont seem to care

Went in for tires, website and door said the auto care closed at 7 PM. I arrived at 5:40pm and they are closed!!! Please fix your times if your not going to be there

Called ti get a tire size wasnt trying to help with prices and hung up in my face... Funny

Do not bring your car here! The staff were horrible and I had cash missing out of my car. Not much, but I will definitely go to the dealerships after today!

Cheap prices horrible service

Put on hold over 10 minutes and then No one answers phone. Went there, over 2.5 hour wait for 1 tire. Left and went to discount tires. Manager never even came to phone.

I got tires put on my truck

Fast nice and prompt

Wword

So. Slow.