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RG Motorworks
988 Empire Mesa Way, Henderson, NV 89011, United States
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RG Motorworks
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Ch
Review №1

My husband and I have been taking our cars to RG Motorworks for years. No matter the issue or the car, we know RG Motoroworks will save the day. I recently brought my 2016 Civic in for some routine maintenence and RG Motorworks did it same-day for half the price the dealership quoted me. Theyre honest, dependable, and worth every penny. Easily the best shop in Henderson!

Ka
Review №2

Came here for an oil change for my benz. Everything went smoothly. Great worker and price!! Will definitely come back again.

Na
Review №3

Take your business elsewhere. They did a repair that failed after two months, only honored their warranty after I confronted them with it, and when I gave them another shot this year, they did work I specifically asked them not to.Short Version:Had to decide whether or not to spend money on repairs or get a new car entirely in Sep ’20. I trusted their estimates, spent $1200, and two months later (Mar 21) was quoted nearly $4,000 for MORE repairs by them. During that visit, I tried to cut my losses by **explicitly** saying I just wanted an oil change so I could get back on the road to sell my car. They did an entire set of fluid and spark plug changes **I specifically asked them NOT** to do so they could charge me $600. For the safety of your wallet, avoid this shop.Long Version:When I had a water pump issue back in September 2020, I asked RG’s to give me an idea of what sort of big repairs my vehicle would need in the near future. I was told that the only issue was my water pump, and there wouldn’t be other big repairs I’d need to worry about for “quite a while.” The water pump repair they did failed after two months, and they tried to charge me another $1200 to replace the water pump a second time, only relenting after I reminded them that 2 months / 1,500 mi falls comfortably within their 12 mo / 12,000 mi warranty. Frustrating, but forgivable.Jump forward to March 2021, and I’m told by RG Motorworks I need ~$3,500 repair for my car, before taxes, most of which is for stuff that absolutely should’ve been caught by their team (axle boots, rear brake pads, etc) when I paid them for an inspection in September.I tell their front desk secretary I *only want to get an oil change and a new tail light* so I can get back on the road and start trying to sell my car. I go in, and am told my balance is over $600. I ask WHY, and am told it’s because they did an oil change, tail light replacement, AND a full set of fluid and spark plug changes, despite me specifically instructing them not to do so. With my car being held ransom, the secretary cuts me a “generous” discount, bringing my total to ~$550.I’m not sure whether or not this action by RG Motorworks was illegal, but it was definitely a terrible experience I don’t want anyone else to have. Take your business elsewhere.

Je
Review №4

Dropped off a 95 Mercedes s For diagnostic had a AWESOME exsperince 105 for the initial diagnosis will be updating as time goes on....UPDATE. received a call today they said the car is throwing a Mass Air Flow code and Throttle position sensor code..est repair cost 700-2000 mechanic say he thinks it could be one of three problems the MAF the throttle position sensor or the wire harness in the fuel injection system i asked where the throttle position sensor was located....he told me i can do the maf first for 700 if it doesnt fix the issue then we could do Throttle sensor for 400 and if it dosent work after that then we do the wire harness for 900

Le
Review №5

I love bringing my vehicle here, theyare fair, honest, and always accommodating. I appreciate them!!

D
Review №6

Only place Ill take my car .. great service and priced right.

Pa
Review №7

Spoke with the guys at RG Motorworks several times regarding the repair of my 2007 BMW 328i which was towed in on a Saturday afternoon. Reddy and Ryan were very patient with me and I did get most of the recommended work done, trust me, the bill was huge because of a timing issue, oil housing leak and front control arm bushings. They got it finished in a timely manner and the car is running great! They even did some extra work on the cosmetics of the front lower bumper area that got messed up on one of those parking blocks. Highly recommended!

ke
Review №8

Amazing. U can trust ryan as he is honest and highly skilled. We will trust him with her baby (2000 jag) going forward. Thank u ryan. Ur awesome. Honestly this company deserves 20 stars!

Pr
Review №9

Ryan could not be more honest and reliable, they have taken care of my BMW multiple times, and I would never consider going anywhere else!Thanks Ryan, and to all of the great Techs thank you!

Ch
Review №10

Amazing & quick service. A little pricey for a diagnostic test $100, but the only place I trust in Vegas to service my aging BMW. They do not push anything on you and will take the time to personally explain every service needed. Highly recommend.

Do
Review №11

Great place. Honest prices and reliable service. I’m so pleased with the results on my Dodge Grand Caravan. I recommend RG to everyone now.

Su
Review №12

This is the most honest, most knowledgeable, nicest group of people in Las Vegas. I trust them 100% and so do my friends who now go to RG Motorworks too.

Mo
Review №13

Wonderful, honest craftsmanship.

Ga
Review №14

Great service never disappointed

na
Review №15

I am happy with their service and expertise.

Ja
Review №16

Honest work you can trust.

Er
Review №17

Ive been bringing my car here for both maintenance and other issues for almost 4 years and never had any issues. They do quality work and are very knowledgeable. Ive brought my car in with a check engine light or service light and they have diagnosed the issues, gave me the cost, and fixed it in the same day multiple times.

Ke
Review №18

Nice people, good prices and quick work.

He
Review №19

Love everyone here! They are honest and go over options. Trustworthy customer service

sc
Review №20

They are one of the best place to take your car or truck in the state of Nevada. The manager and the mechanics know what they do to take very good care of your vehicle. I was very happy of what theyve done for me thank you so much.

Kr
Review №21

RG Motorworks has fixed my car(s) for years and is the most solid and reliable shop I can go to. Id send anyone their way without hesitation.

Gu
Review №22

We were visiting family in Henderson last weekend, I filled up my 2004 E55 AMG with gas and it developed a fuel odor that was bad. I called RG Motorworks and was able to get my car in immediately on a Saturday. They diagnosed the problem and fixed it within two hours of dropping off my car. Super happy to have this problem resolved and service experience was awesome! Thank You

Wa
Review №23

Top-notch customer service only found in a family-owned business! Our car broke down while travelling through Las Vegas from Southern California. After reading many online reviews of local BMW repair shops, we took a chance on RG Motorworks. Alicia and Ryan took care of us like we were lifelong friends. They were able to diagnose the issue, get the needed parts, and make the repair for a very reasonable price all in the same day -- getting us back on the road and headed home. They even shuttled us where we needed to go while the car was being fixed. This type of service with a personal touch is rare in todays world. If we could give more stars, we would without hesitation.

Kr
Review №24

I came in to ask about a quote. I was worried about passing the smog test. They had never seen me before, didnt say I was referred, but he sat down and took a look. He told me nothing was wrong and sent me on my way. I was very happy that he didnt TRY and charge me a diagnosis fee or any such nonsense merely because it was a female

ta
Review №25

Took my bmw 2014 to this place for an engine oil and filter change..best experience so far..they also replenish some other fluids for free(windshield)and check tire presure..

Th
Review №26

These guys are really good. Ive taken multiple vehicles and referred several people to them since I moved to Henderson over three years ago. I like their straight-forward approach, and I never feel like theyre trying to take advantage of me.

De
Review №27

Awesome 👍 service....

Bo
Review №28

Great Friendly Fast Honest Family Business

Mi
Review №29

These folks are the only auto service facility I trust. As a true car guy and a Vegas contract manufacturer leader, I can smell the cheats a mile away. RG motorworks is the only shop I’ve used for my herd of vehicles. Too bad there is only 5 stars.

Je
Review №30

They are knowledgeable and more importantly HONEST!

Vi
Review №31

Been bringing my cars to them for 4 years. Very friendly, reliable excellent service!

De
Review №32

Honest and fair pricing for great job!

ar
Review №33

I was a long time customer, honestly,, Idk what happened To the service..?

Da
Review №34

Great People and Quality Work

Jo
Review №35

Honest... Good.. Fair

Ri
Review №36

Honest, efficient,fast, good service

Ju
Review №37

Friendly and professional

Re
Review №38

Honest and good

Es
Review №39

Working With professionals

Jo
Review №40

Excellent service 100% recommended

Gi
Review №41

Very attentive

Information
19 Photos
41 Comments
4.6 Rating
  • Address:988 Empire Mesa Way, Henderson, NV 89011, United States
  • Site:https://rgmotorworks.com/
  • Phone:+1 702-655-6867
Categories
  • Auto repair shop
  • Brake shop
  • Mechanic
  • Oil change service
  • Tire shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–5PM
  • Sunday:8:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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