I purchased my Baby Lock Katherine from here some years back and have thoroughly loved it.
This is an awesome store! The staff is very friendly and knowledgeable. Ive bought my last three sewing machines from them. The customer service is wonderful!!!
I love this store! The staff is so helpful and knowledgeable about the machines and software they sell! They also have TONS of Vinyl way cheaper than you can get from anywhere else, and way more variety!
Looks like a nice store and very friendly staff. It is mostly sewing machines and basic fabrics with notions. It is worth to visit if you are in the area.
We dropped off our machine and no one called with a repair price. They just did the service and chargd More than the machine was Worth. Any rational person would have called the customer.The service they did was replace the bobbin case. We had this done once in San Antonio for $50. In Hattiesburg it was almost $200. The bobbin case cost $8. The Time to install is about 15 min according to the place in San Antonio.They got us! We had to pay it to get our machine back. Theyll never see our business again though.
Purchased quilting machine from Sew Select. Chip and crew did a wonderful job setting up my system. Looking forward to using them in the future for anything that may come up.
I have been to this store multiple times and have not had a good experience AT ALL. The first time I went in, none of the people who worked there bothered to greet or ask me if I needed help. When I notice others of a different race enter, they were asked the questions they neglected to ask me. I purposely kept returning every few months to see if maybe they were having an off day but the same behavior still continues. Money is money and it has no prejudices. Money talks and I will not spend mines there again.
Very helpful and knowledgeable staff. Love the selection of embroidery items. Great prices.
HORRIBLE customer service!! It was going to take 2 weeks to service my machine however, no one called to tell me! I had to track down my machine on my own! I do not recommend using this store AT ALL! You will not receive customer service!!
This is a wonderful place to get fabric and all your machine embroidery needs. People are helpful and the store is well-stocked.
I love this place the ladies are wonderful and very helpful
This is my go to shop for all of my embroidery supplies!