user
Valenti Alfa Romeo
77 Leibert Rd, Hartford, CT 06120, United States
Appearance
Valenti Alfa Romeo
Comments
sa
Review №1

Buying a car at Valenti Alfa Romeo was great. Dealing with Simon was top notch. From the first phone call, to test driving, to buying, I never felt pressured at any point. It seemed that everyone at Valenti Alfa Romeo shared a passion for the cars, even personally driving older models. It was great to see this enthusiasm for the brand. Simon was very thorough upon delivery, going through every aspect of the car, leaving nothing uncovered. The process was efficient, but never rushed, and just an overall great experience.

Ma
Review №2

I recently purchased a Stelvio from Simon Green. Walking into Valenti the first time, I knew nothing about the SUV, brand, or the manufacturer. However, teaming up with Simon, I walked away knowing that was the SUV for me. He made the process of looking and purchasing this vehicle comfortable and effortless. I provided him a long list of want I wanted in the Stelvio, he found the exact one, and I couldnt be happier. His knowledge of vehicles is impressively extensive. But, most of all, his honesty, attentiveness, and good-natured personality towards me, made me stay with Valenti and not purchase elsewhere.

Da
Review №3

Great experience AGAIN! Have bought a few cars from Valenti and the Alfa team is fantastic!! Alex Johndro, and Joe St Amand are THE best. Patient, knowledgeable, helpful and make the entire process a joy. Thanks guys, Ill be back before you know it! Keep up the great customer experience.

An
Review №4

Valenti Alfa Romeo set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Simon was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. Simon was genuine and humble and really took the time to get to know me and understand what I was looking for. It could not have been a more seamless and pleasant experience! Simon definitely went above and beyond in every aspect! Thank You Simon, I absolutely love my new car!

Ra
Review №5

Valenti Alfa Romeo is absolutely fantastic. I just picked up my brand new 2021 Giulia and Ive never had a more streamlined and pleasant experience. From top to bottom everyone was respectful, courteous, and professional. Alex Mandel made the purchase effortless and provided world class service. Highly recommend.

Ch
Review №6

I had a great experience with my recent Alfa purchase at Valenti! I was an out-of-state buyer (no 4Cs in Chicago!) which introduced some complexities but my sales professional Alex Mandel and the entire Valenti Team made it seamless with solutions to every challenge. Alex even connected with my local Alfa dealer to introduce me to them! Extremely happy with Alex Mandel, Valenti Alfa and, of course, my new 4C!

Si
Review №7

Honestly I had the best experience I could ever ask for my salesman was Simon green and he did an amazing job with every hi-cup there was he was able to fix the situation I didn’t have much credit history and he did everything he could in order for me to be satisfied and I got the exact car I wanted, thanks to Simon I’m finally driving my dream car

Da
Review №8

My salesperson was Ken. I recommend him without reservation. He was very knowledgeable and very polite. He made my experience a great one. Thank you Ken!!!

Er
Review №9

Alex Johndro knowledge and professionalism were commendable, and would purchase my next vehicle from him and Valenti. The whole experience from checking out vehicles to test driving to financing to going over the purchased vehicle from top to bottom was nothing I have encountered before. Valenti is very fortunate to have a salesperson like Alex. He is gold standard.

Ma
Review №10

About a month ago my girlfriend was looking at a new Ford Bronco that Valenti happen to have on their lot. As we entered the dealership we were greeted by the entire staff. Quickly and swiftly a salesmen by the name of Simon approached us. He introduced himself and thanked us for coming. We explained we wanted to see the Bronco. With no delay Simon stated he’d go get the keys and the paperwork. He made sure to offer us coffee and water as we waited. As Simon returned he began to tell us a bit about himself and his background and got to know us. This made the experience much more comforting right off the bat. Simon’s knowledge about cars was like no other. Even tho they aren’t a Ford dealership, he went through the car head to toe with every fine detail. Simon then sent us off for a test drive and in the meantime while we were gone he gathered all paperwork and information we were going to ask for when we returned. We’ve never experienced such a humble knowledgeable guy who made you feel at home. Never once did he pressure us or make us feel uncomfortable or forced to buy anything. When it came to buying the car he explained every single detail down to the penny. There was no surprises and always kept his word. Even when we were home abs on his days off he would keep contact and everything was smooth. Simon is HIGHLY recommended and a true gentlemen. Excellent experience and the best thus far.

Je
Review №11

My experience with salesman Alex Johndro at Valenti Alfa Romero was simply first rate. He was very knowledge and was able to facilitate the purchase of a replacement Giulia Ti for my 2017 Giulia on favorable terms. At every step of the process, Alex went above and beyond to insure a pleasant car buying experience.

Sa
Review №12

Leased a 2021 Alfa Romeo Guilia from Valenti Alfa Romeo and had the best experience ever! I have been leasing cars for over a decade, from various dealerships, but I have never had such a seamless, hassle free leasing experience. Alexander Mandel was exceptional. He was positive, upbeat and a real pleasure to work with. Highly recommended!

Be
Review №13

What a fantastic experience! I am now the proud owner of an amazing 2017 Alfa Romeo Giulia in Mizano Blue (the best color). About 2 weeks ago I was shopping around for a new vehicle to trade my little Hyundai Veloster N towards and happen to notice that a preowned BMW 230ix was at the Valenti Alfa. I showed up unannounced to the dealership and was promptly greeted by sales consultant Simon Green. He informed me that the BMW I was interested in was unfortunately sold that morning. While we were in the showroom at Alfa, I commented on the 2021 Giulia in Rosso Red sitting pretty next to me. I suddenly found myself in a conversation with fellow car lover Simon. I mentioned that I loved the lines and look and that is was simply the best looking sedan on the market. Simon showed me all the details that harken back to Alfas earlier days and provided some facts about the drivetrain. We chatted for a bit and he asked me what I was looking for in a vehicle and why I was interested in a BMW 230. I informed him that I was seeking that perfect mix of class and performance, something that could be fun on the backroads but a joy to spend a few hundred miles in as well. He informed me that I must drive an Alfa before buying or considering a BMW because the Alfa will make the German cars feel boring. I had not realized that the preowned Giulias were actually in my price range ($30k) and that they had a few CPOs on the lot. I was immediately drawn to the beautiful 2017 Blue RWD Sport on the lot and a few moments later Simon took down my info and tossed me the keys. He told me to go feel how it drives and to take my time so I could see if the Alfa was right for me. It was the such a pleasant no pressure approach that I truly appreciated. I was able to just see if the car worked and matched up with what I want. No forcing me to go through a credit check or talks of payments first, just pure respect for me, my time and what I was looking for. After the test drive, I returned to the dealership, got a quote on my trade in and talked a few numbers. I was really not ready to pull the trigger that day and told Simon I just wanted to sleep on it. There was not a bit of aggressive pushy behavior, he just told me no problem and to call him soon because product was moving and if I loved it he did not want to see it sold before I got a say. Needless to say, I called the next day and placed a deposit. When I ultimately came in fill out the credit app and such, I was walked through every department, met the service manager, saw the garage and work area and even was afforded a chance to discuss the details of the Certified Preowned Process. I got every detail I requested provided and was informed of all expected maintenance. This was exactly what I wanted and needed to feel confident about my purchase. On the final pick up day, I was walked through all my paperwork. The sales manager did not try to jam a tire warranty package down my throat like so many other dealerships often do. He explained my options and described the details and when I declined he moved on, after my horrible last purchase experience on the Veloster, this was a welcomed approach. I signed all necessary documents and was good to go. I put about 500 miles on the car over the first week cause I love it and it is perfect. Simon even included a really cool Alfa keychain that I had jokingly requested at my first visit. Simon and everyone at Valenti Alfa Hartford were pure class from start to finish. I know this is a long review but in this day and age with so many industries moving pure online and removing much of the service aspect, it deserved to be recognized. Thank you to the full team for the respect, attention and patients with my 1000 questions about the car. If you are into cars and have not drove a Giulia yet, then get down there and check them out. Just dont forget to ask for Simon!!

Mi
Review №14

If you’re looking tor an Alfa Romeo, I wouldn’t recommend going here I would MAKE you go here! Alex Johndro approached me immediately with such professionalism and respect which you don’t find much nowadays. He was very knowledgeable about the car I was looking at and informed me on every aspect of the vehicle. Such a fun, easy, no stress experience. Decided to go with it and I was in and out with both Alex and the manager, walking off with the keys to my new beautiful Giulia Ti. Definitely exceeded expectations of a dealership in my eyes! 10 out 5 stars: Thank you Alex and Valenti Alfa Romeo as a whole!

No
Review №15

We had a great experience at Valenti Alfa Romeo. Alex Mandel was extremely helpful and knowledgeable.

Jo
Review №16

I leased my Alfa Romeo Giulia from here and I do have to say the customer service was exceptional. I worked with Alex Mandel who was very thorough, ensured all my questions were answered, and walked me through all of the new features in my car before leaving. He even called me to follow up and ensure I was enjoying the experience with the new car. Would highly recommend!

An
Review №17

I recently purchased a vehicle and my salesman was Alex Johndro. Could not be happier with my experience. Alex was very communicative and respectful. The buying process was very quick with no hassle. I would highly recommend him to anyone looking to shop here.

Ma
Review №18

Alex Johndro was very great to work with. I have bought 10 plus cars over the years and he easily was the best to work with. He is straightforward and knowledgeable about Alfa Romeos. I HIGHLY recommend him and will return to him myself.

An
Review №19

My wife and I had a really top-notch experience at Valenti Alfa Romeo. We were looking for some relatively specific features in a vehicle, and we wanted to be able to complete a purchase without multiple trips and back and forth.Simon was incredibly knowledgable, and found exactly what we were looking for very quickly. He went out of his way to make himself available to us, made video calls to tour the vehicle, and promptly answered tons of our questions.Simon and the team guided us through all of the processes as out of state buyers with the utmost professionalism, and really provided an amazing and seamless experience all around.We really enjoy our Stelvio, and look forward to working with Simon and the Valenti team in the future. That may be pretty soon considering how jealous ive become of my wifes Alfa :)

De
Review №20

I am quite impressed with my experience at Valenti Alfa Romeo. The entire process of my purchase was smooth and seamless, as buying a new vehicle should be! I was helped by Ken Holder, whom was very friendly and super knowledgable about the vehicles. He took his time to show me all of the bells and whistles and listen to every comment and question I had. There was absolutely no sense of pushiness, just factual information to help me make an informed decision. He got my phone synced up and made sure I had all the knowledge I needed before sending me on my way.Thanks so much again!

Ja
Review №21

Brought a Maserati Granturismo from Valenti Maserati...a great experience. Ask for top sales person Alex Johndro, he made my transaction seamless from start to finish, detailed the car before delivery and made sure everything was perfect. A++++ service.

Ba
Review №22

I had a wonderful experience!!!!The dealership is extremely impressive. They appear to have anticipated everything you might need.My questions were answered knowledgeably by Alex Johndro who helped me through the road testing of cars and the selection of the car that was perfect for me.He was available, respectful, and very easy to get a hold of when I had questions.Even after purchasing the car he was available to help me understand how to use some of the many features in the car. Also the purchase and registration process was managed so well that it was very easy and not at all stressful. This is the second car I have purchased from this dealership and I highly recommend them.

St
Review №23

Buying a car is never fun for me, but Simon Green at Valenti auto in Hartford made it seem like a walk in the park this time! I leased a new Alfa Stelvio, gorgeous! Im out of state and we did most of it on the phone and by email, Simon and his team were awesome in their attention to detail! Thanks Simon.

El
Review №24

I had a great experience at Valenti working with Alex Johndro! He was extremely helpful in walking me through each step of purchasing my first car. He took the time to go through each feature of the car to make sure I was comfortable before leaving and even followed up with me the next day. Thanks Alex J!

No
Review №25

Had such a great experience at Valenti Alfa! Alex Johndro was awesome to work with - made the experience of selecting and picking up a new vehicle fun, not stressful, just enjoyable. Unlike some of the big competitors, Valenti feels more like a small family shop - I highly recommend them!

Su
Review №26

Extremely pleased with entire experience! Alex Mandel was excellent- professional, knowledgeable, and straightforward. I am thrilled with my new Stelvio and highly recommend this dealership and Alex.

Mi
Review №27

Just purchased a CPO Giulia TI sport, loaded. Ken was wonderful to work with. The dealership itself is impressive but the customer service is what matters most. Ken was knowledgeable, responsive, and genuinely eager for us to have a wonderful experience. I love my Alfa and recommend both the dealership and Ken for your Alfa needs.

La
Review №28

No loaner car for a warranty repair, really??? This is a dealership for goodness sake, there are cars everywhere . Also the shuttle was out of state for a registration so there was no option for me to get to work other than Uber or a coworker. If this was BMW or Mercedes I would have been to work 2 hours ago.They did fix my problem however and the waiting room is nice.

Ge
Review №29

Highly recommended store. I purchased their flagship - stelvio QUAD. outstanding service from Alex Mandel, salesman. prompt and kind attention to all my needs. was patient and courteous with me for over a month, just to meet my limits and needs.even delivered the car out of state! A pleasant and unexpected surprise, during the pandemic.

ju
Review №30

I had a great experience at Valenti Alfa Romeo. Alex M is super knowledgeable and showed me everything about the Stelvio. Super happy with my purchase.

El
Review №31

Awesome experience! Alex M was great from start to finish! I am the proud owner of my first Alfa Romeo Giulia!

Bi
Review №32

Fantastic experience. Dealership is very professional, and I cant say enough about my salesperson Ken Holder. Ken is courteous and very knowledgeable about cars in general, the dealerships cars, and also his service department. I highly recommend Ken and this dealership.

Je
Review №33

Couldnt have asked for a better car buying experience! Was over mileage and 6 months from trading in my car, and Simon and the staff made my job very easy. Other dealerships seemed to not appreciate or want my business but not here. They constantly updated me with pics and videos, and made me an offer I couldnt refuse. Very happy with my purchase so definitely go and speak with Simon who couldnt be nicer and more helpful. 5 stars!

pa
Review №34

Ask for Simon. The absolute best car buying experience we have ever had and we loathe the car buying process. It truly is different at this dealership. We bought a used vehicle and were treated like family. The business manager was fast efficient and very pleasant. In and out and felt great about the deal.

Sa
Review №35

We just picked up our new Stelvio. My wife loves the car. Ken Holder worked with us. Great salesman. Polite and dedicated to the customer. Ken went above and beyond in getting us the car we wanted. Ken keep it up, you’ll go far in this business.

Ad
Review №36

Highly Recommend this dealer!!! I purchased my Alfa Romeo from Valenti Alfa in CT. My sales person was Alex Mandel. I was purchasing sight unseen with two trade ins because I was almost 3 hours away. Alex eliminated any concerns or doubts with our conversations leading up to when I picked up the vehicle. He was very knowledgeable of the product, open and up front with everything from fees(which were very reasonable) to tiny stone chips to fair values for my trades. I would definitely buy from him again. The vehicle I picked up was even better than he described! Thank you Alex Mandel and Thank You Valenti Alfa Romeo!!

An
Review №37

I visited Valenti last Saturday and purchased a 2018 Stelvio, not intending to in the same day, but did with the assistance of Alex Mandel. He was very professional and knowledgeable and answered all our questions and concerns, most of all easy to talk with and patient. Thank you Alex, I LOVE my new Stelvio!Grazie Mille !! Thank you to Steve in the business office as well for your guidance and information to care for our investment down the road.Thanks guys!!!!

To
Review №38

Dealt with Alex as a salesman and he was awesome! Stopped in a couple months ago and was not ready to pick a car and he understood and did not try to pressure us at all.

Da
Review №39

Had a great experience with leasing a Giulia at Valenti. Alex M. in sales was professional, patient, and efficient with making sure I got the car I wanted. The next time I need an Alfa I will be coming back to Valenti for sure!

Br
Review №40

We recently worked with Alex Johndro to get a 2020 Stelvio. It was 1 of 4 cars we were looking at. The other 3 dealerships set up an appointment with no prices. At every one we felt pressured and had to haggle over every $ to get subpar offers. We worked with John before our visit and he gave us a deal (looking back this beat all competition), he then said (not me) hes not happy with that number and came back hours later with something that seemed unreal. After the test drive it was a simple YES. We never felt pressured, we were never left waiting while he had to talk to his manager to see what he could do, overall the whole experience was great!

Ra
Review №41

I recently purchased a Pre-Owned Alfa Romeo Stelvio Sport and dealt with Alex Mandel. He is very professional and knowledgeable person and answered every question or concern I had. I also have to acknowledge Gino Douthit who is also very knowledgeable and went over the vehicle when I picked it up. I highly recommend contacting Alex if you are interested in purchasing a vehicle from Valenti!

Ma
Review №42

Purchased an Alfa Romeo Stelvio from Alex Mandel at Valenti. Given we were separated by an over 3 hour drive, we handled the entire sales process through the cell phone via txt’d. Alex was very professional and knowledgeable. Enjoyed the entire process and would not hesitate to purchase again from Valenti and Alex!

Ky
Review №43

Just leased my second Stelvio from here. Traded in my old Stelvio for a new Stelvio Ti with all the bells and whistles. Extremely fast and smooth trade in process. They even transferred my vanity plate to the new car. I spent most of my time at the dealership enjoying a personalized tour of the latest features on the new model, rather than waiting around and signing paperwork.These guys are great. Have had positive experiences time and time again. Alex Mandel was my sales guy for both cars. He is helpful, responsive to the myriad of questions that I ask, and is passionate about cars. Looking forward to working with him again in the future!Service department is great too!

Se
Review №44

Fantastic experience and service. Both the sales and service department are very easy to work with and do their very best to accommodate the needs of the customer. Special thanks to Simon in sales...went above and beyond.

Ro
Review №45

Ive been speaking with the Alfa Romeo salesman Alex while looking to upgrade to a 2020 Giulia TI Sport. Ive also been speaking to 3 other dealerships. Herb Chambers (Warwick), Miller Motors (Greenwich), Todd Alfa Romeo (Danbury). Alex is by fair the most honest and knowledgeable person that Ive interacted with, and if youre looking for a new Alfa, trust him to get you the best deal and give you the facts !

Pe
Review №46

This dealership goes above and beyond to take care of their customers. Lets face it, not everything goes smoothly when putting together a deal but its nice to know they put their customers first. Simon Green is a great sales rep and I plan to do business with him in the future!

G
Review №47

Awesome service, as usual. Friendly staff.

To
Review №48

I want to thank Alex Mandel for making the purchase of my 2021 Stelvio a smooth and effortless experience. I appreciate his efforts helping locate the Stelvio I specified. Also, Alex was patient and gracious in demonstrating the Stelvio’s wonderful capabilities.

Li
Review №49

Bought a 2020 Alfa Romeo Stevlio from Valenti. Simon was so patient with me while I test drove several vehicles trying to decide which one was the right fit for me. Would recommend Valenti for your new car purchase. They handled every step with class.

Al
Review №50

My experience with this dealership was exceptional ! Alex Johndro and Joe St. Amand made the entire process very smooth & easy from start to finish. They were a pleasure to work with & provided outstanding service !!!I would definitely recommend this dealership to friends, family & anyone looking for a great car buying experience !!!!

Em
Review №51

My local Alfa Romeo dealer in New York closed, so I sent my car to Valenti for a warranty service. They were absolutely fantastic, very attentive, and kept in contact throughout the three weeks that my car was there. Very pleased with the work that they did and will absolutely be using them from now on!

C
Review №52

I recently purchase a vehicle from Valenti Alfa Romeo while working directly with Alex Mandel. He was absolutely fabulous to do business with!He worked with me to make sure I got the best arrangement possible for my trade in and my “new to me” vehicle was presented to me to perfection while in a Covid-19 friendly space.I couldn’t be more satisfied or happier with my experience at Valenti Alpha Romeo but especially with Alex! You won’t be disappointed doing business here and be sure to ask for Alex Mandel!

Li
Review №53

I recently purchase a 2017 Alfa Romeo Gulia from Valenti Alfa Romeo and it was a seamless and easy buying experience. I worked with Alex J who was respectful, transparent, and easy to work with! They handled my out of state registration, sent pictures of every piece of the car, detailed it, and even drove half way to me to deliver the car. I would definitely buy a car again from the team here.

Je
Review №54

If I could give a 10 star review I would! Alex Johndro did an exceptional job meeting my needs. He followed up with me on a regular basis until he found exactly what i was looking for. The Sales Manager Joe was more than fair and the Buisness Manager Steve was professional and thorough. The team followed the safety precautions due to the pandemic and made us feel extremely comftorable and safe! Thank you all!!

st
Review №55

I purchaesd my Alfa Romeo from Alex Johndro at Valenti. I worked with Alex getting the deal done, everything was smooth and painless. We worked a deal over the phone and I traveled down to Hartford from Boston to sign paperwork. Everything was ready when I got there as promised, I was in and out as promised with no delays. Today I took delivery of the car. Alex made arrangements to deliver the car to me in Framingham saving me another trip down to Hartford. He met me at our agreed upon drop off on time as promised and took the time while there to give a complete tutorial on the car front to back and answered every question I had. I highly recommend both Alex and Valenti Alfa Romeo if you are in the market for a new car.

Je
Review №56

Alex Mandel was great. Vehicle was in excellent condition. Offered a reasonable price. Was upfront, easy to talk to, and respectful.

Ro
Review №57

Great service department, sub par waiting room, expensive. To their credit, the parts department did match tire prices from Town Fare, but why were they almost $ 300 higher in the first place? $ 75 to turn off the oil change light? Take a lesson and spend a day at Miller Motors to learn about customer support.

Ja
Review №58

Alfonso is a highly motivated and qualified professional who shows compassion when working with his customers. He truly made my experience purchasing my first Alpha a great one! He is genuine, respectful, truly cares and went the “extra mile” to get me into my Alpha. I highly recommend him to my friends, family and to anyone reading this. Thank you, Alfonso...I am forever grateful!! 🙂

Te
Review №59

Top Class Dealership Period. I worked with Alfonso Lopez on purchasing a new Alfa Romeo. What a guy! Never did he make me feel like he was a pushy or aggressive sales person, instead he made me feel like a friend and that I could count on him for a great deal and great service. A very easy person to get along with. I am happy t have established a great relationship with not only Alfonso but also with a great Dealership! I would highly recommend Alfonso if you are in the market for an Alfa Romeo!

Je
Review №60

Great staff and experience.

Ni
Review №61

Great experience from the moment you walk in the door. At first I was a little nervous about even looking an Alfa. However, they were able to get me in one reasonably priced. I just had my first oil change and all I can say is awesome! I was able to work while waiting for my car to get its oil change. The process was seamless. So glad I bit the bullet and went in! Best decision I ever made!

Ki
Review №62

Friendly staff, clean showroom, and the cars are amazing. I love my Stelvio.

Mi
Review №63

It’s hard to find a good dealership these days especially when looking for used vehicles but I can happily say that it was worth the drive from New York. I worked with Geno (Eugene) and we were both able to come to a deal that worked out good for the both of us. Was treated like family from the moment I arrived. A lot of dealerships will give this treatment just to get you out the door but when I did have a minor issue with the used vehicle Geno and his manager were quick to work with me and make everything right. Very happy with my purchase and highly recommend them for a new or used vehicle. Thanks again Geno!

Ga
Review №64

Excellent customer service! We bought our new car here and Alfonso Lopez was very nice and helpful throughout the process! He went out of his way to make sure all our needs were met!

Ky
Review №65

Excellent service

Ch
Review №66

Thank you Valenti Alfa Romeo for giving me a fair and honest deal! I had a great experience from the moment I stepped foot in the door. The sales staff was very respectful and professional.

An
Review №67

I was an out of state buyer, dealing with this dealership has been a pleasure. Alfonso Lopez was my salesperson and he was really helpful over phone, in person until and even after I got a deal. Would do business with them again without hesitation.

An
Review №68

Professional and courteous service from start to finish from Alfonso Lopez. Very knowledgeable and informative to assist in decision and discussions for a completely fair sale. Highly recommended.

ji
Review №69

If you have an Alpha, this is the only place for really good service.

ju
Review №70

This was hands down the easiest car purchasing experience my wife and I have ever had. We knew we wanted a Stelvio, but after some issues with a local dealership here in NYC, we came across our new vehicle. When I inquired whether the vehicle was still available, Alex Johndro confirmed it was available and worked with me completely over the phone and email to put us in our car. Literally, all we had to do was show up, sign the paperwork, and drive off the lot with our new car. If you are thinking of purchasing an Alfa, dont go anywhere else but here, and be sure to ask for Alex Johndro.

Be
Review №71

Actually went in for VW 20k service but the dealership and people inside were all wonderful and the Alfas on the lot took amazing, you havent driven until youve driven an Alfa...

JR
Review №72

Honestly I am not impressed. The show room itself is anything but impressive. It looks like it’s stuck in the 90s without updates. The Stelvio was nice performance wise, but the interior lacks innovation. The sales rep kept insisting this is the best SUV in its class. I brought up simple things I noticed like no vented seating or not even having a touch screen. The sales rep replied with, this is engineered by Ferrari, so you know it has a great engine. That’s wonderful and all but I’m speaking of interior qualities. Don’t tell me Ferraris today don’t have touch screens. The both the sales rep AND manager insulted both my personal vehicle and my company provided vehicle. It doesn’t take a genius to realize you don’t insult a customer in any way if you want to make a sale. It’s common sense. I would suggest learning a different approach to sell the product, not everyone falls to a bully. Overall for a luxury grade brand of vehicles I had anything but a luxury experience. Performance great, interior details - missed the mark. It’s nit for me.Maybe in the future I’ll consider looking into Alfa Romeo, but it will certainly be at another dealership.

Pa
Review №73

Excellent service and non-pushy salesmen. Alfonso Lopez is one of the most amenable and helpful salesmen around.

Pa
Review №74

Great service department. They are always deliver on their promises.

Su
Review №75

Excellent service

da
Review №76

Went in to check out the new stelvio, I met with Alex johndro who was very thorough on getting me the information I needed . When I am ready to purchase I will absolutely be back !!

An
Review №77

Be careful. The offers they advertise on their website or on TV are not honored once you go in for a test drive. SCAM!

Pe
Review №78

Very knowledge sales person. ALEX MANDEL.

Ob
Review №79

Nice.

el
Review №80

My name elhami DahhanThis review about service department, I called service manager to change oil my Stelvio for first time before 3 weeks my 1st year end lease nov 30He indicated has no appointment before dec 8th which ok but he also indicated he will charge me $220 and alfa Romeo manufacture usually reimburse service dep 90$ and give people layaway time 1 extra one month, so I assume the service manager wants to push my appointment until December so he could charge me more what the manufacturer reimburse him

Information
37 Photos
80 Comments
4.6 Rating
  • Address:77 Leibert Rd, Hartford, CT 06120, United States
  • Site:http://valentialfaromeousa.com/
  • Phone:+1 860-728-3428
Categories
  • Alfa Romeo dealer
  • Car dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
Similar organizations