Have never had a problem here. But then again never go inside. Once you have to deal with the unprofessional person behind the counter, youll realize zero to no customer service. You have just lost a regular customer!
I understand that it’s under new management but the guy with glasses and American flag neck gaiter that doesn’t use as a face mask but instead a fashion accessory is one of your worst employees. Rubbing his nose and then putting his hand on the items I’m purchasing. Better off going to the Marathon down the street.
This car wash just scratched my car badly because thd exit door did not open. The manager said go to another car wash and it will come off. No sir, It wont. Its scratched. All over. I attempted to have a civil conversation but to be dismissed that way is disappointing. I go to shell all the time.
Today I visited this place, to begin with the two people who were working there did not have face masks, one of them named Alicia, later the second male wiped his nose and did not wash his hands after that and he still got upset with me because he was required it.
Busy place! Very friendly staff and Carwash has yet to be closed or not working when I’ve gone. Minus a star for its a difficult intersection to get in and out of .
Workers and customers are not wearing masks... crazy that some people are so selfish.
Didnt know how to apply jewel 20cents off to my purchase and gave me attitude about me not knowing how. Train your employees better if you are promoting this deal all over your station. Ended up paying full price. Hope next shell station will know how to use the rewards.
Worst customer service ever! Their registers and pumps are always malfunctioning, and the ladies who work there will not acknowledge your presence until they have finished their own conversations with each other. Last week on one of the many occasions that their cash registers werent working, I was part of a long, patiently waiting line of customers and we were told verbatim, Youre all probably going to be late for work, so you might as well leave! What a joke. Never again!
Its hard to give a gas station more than 3 stars (its very easy though to give it less). This is a clean place with a good selection of drinks. Im partial to the fountain though and theirs is good, but no add ons.
One of the Lowest price shell gas i know. Easy to get in and easy to get out. Plus there is a good fast food place next to it.
Good service and the employees explain everything really good..
The manger was so rude, my car wash wasn’t working and I didn’t understand it and he said he could do nothin about it. how helpful is that and than he rudely walked away and slammed the door on my face and the old lady was laughing at me the whole time cause I was confused and didn’t know. Some people don’t know what to do or understand and they were rude as could be shell in Hanover Park in the worse gas station
This gas station is something else.. But I love it. Great service and wonderful employees!
I just stop by and thay dont take my rewards card at pump so i went inside to check and two female cashier have no clue what they doing... Very unhappy
There is gas, and you can drive right up. While you are filling your tank, you can talk to lots of random people and maybe make some new friends. It is brightly lit and clean.
Always a great place to get snacks with friends during the summer time never a let down when it comes to prices and BOGO (buy one get one free) deals
Very popular. The staff knows what theyre talking about and tries to help you the best they can
They make you feel like family there one of my favorite stations
Clean and easy to get around in. Open area seems safe and well lit at night.
Its the only gas I put in my car and my car is 18 years lod and runs perfectly
Good location and not crazy priced like others in the spot off Express way .
This place is almost always packed with customers, and since the shop is on the small side, occasionally you find yourself waiting in line and feeling the person behind you breathing on your neck. Being in DuPage county, cigarettes are cheaper, but its also only *just* over the border from Cook, so their prices are still a tad higher than if you go a bit further up the road. My brand is a dollar cheaper at Stogies, the tobacco shop and smoking lounge located less than a mile east of here, right behind the Dennys. Otherwise, merch and gas prices are competitive, and the staff are all pretty cool, ready to help you if youre looking for something.
Cheaper than other gas stations in area. Friendly staff. Good food next door.
Consistent high-performing gas. Even when it costs a little more, I get better mileage out of Shell gas in my Honda Silver Wing than nearly every other brand.
Quiet a busy gas station but thats how is when you have some of the cheapest prices in the area.
Decent kept, but older and small. Clean but old. Friendly staff though
Not very friendly customer service here when I visited. Convenient location and higher fuel price.
Decent prices, great car wash service.
Clean restrooms plenty of snacks good prices
Its a Gas Station all right. I can get gas and leave.
Great location staff is friendly. No cook county tax is the major bonus!
Great car wash price and gas price with car wash.
Its ok nothing special, no sparkling water which I drink
Nothing wrong with the pumps. Some times they are torn up
Always something out of order. Waste of time
People cool best wash for price
Good gas and friendly employees
Conviently located however gas was a few cents too high.
Nice place for gas.
Favorite place to get snacks
The lines are always long. Im glad that they carry ice.
Dupage County. No cook county taxes!
It was clean. the was eagar to help and the pumps worked
Its an okay gas station. They have gas so thats a plus..
Low prices, nice convenience store with public bathroom staff are all nice expect for one older lady that works there comes off racist & always has an attitude but I don’t go for her I go for the low gas prices& no COOK COUNTY SALES TAX!
Fast.But quick.
Great cigarette prices.
I only buy gas from shell and bp
Cheapest place to get cigarettes no cook county tax
Beware of getting your card hacked at pump.
Some prices are low.
Why cuz employees are rude
Great gas prices
Everything you should expect from a Gas station
Great gasoline.
Great customer service
Super county. Cheaper than cook
Gas prices higher than most.
Usually cheaper than majority of nearby places
Pleasant service!
Fast and easy
Not the cheapest but decent
Good people
The gasoline is cheap.
Its a gas station
Great prices
Great service
Nice place
Typical gas station. Staff was kind of rude though. Oh well..
Price needs to be lower
Friendly cashier, clean facility
Clean and friendly staff
Gas is expensive
Rude cashiers
Nice
Get gas
AWSOME !!!!!!!!
Very bad service I do not recommend it especially a new worker answer bad way
Gasoline always has cheaper
Good customer service,