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Walgreens
5500 County Farm Rd, Hanover Park, IL 60133, United States
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Walgreens
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Pa
Review №1

The pharmacy doctor was nice. I orginal had a booster shot appointment at a different location and the lady there was rude and told me I was uneligible to get my shot since it has not been 6 month( I got my 2nd vaccine beginning of May and its now Nov) and then change to 7 month. so when I try to reschedule it gave be that same day but at a different location and when I talk to the doctor he told me I was in deed eligible and can take my shot that day.

Kr
Review №2

The pharmacy lead had not effort or assistance in showing me what I should buy to heal my fresh wound. The employees didn’t care either. Terrible customer service. Talking about being brown and you can’t even help a brother out. Would you have if I was Caucasian?

ti
Review №3

I love coming to this store! Krystal is always so happy and cheerful! She really brightens up my day!!! Such great customer service!!!!

Jo
Review №4

Terrible customer service from the pharmacist manager and staff. Not willing to help out at all. Wasting time and not listening to what I’m explains. Will not go to this location again!

Du
Review №5

The lady with the blue glasses, at night, was one of the sweetest and nicest cashiers there.

N0
Review №6

Got in a fight and lost all my limbs. but besides that cool cool. my favorite isle is the uhhhh

Sy
Review №7

Went here for Covid vaccine. First time at this Walgreens. Havent a clue what all the nasty comments are about. Store was clean, efficient, busy (obviously) and very pleasant staff.

Ma
Review №8

The absolute worst run pharmacy I have ever used. They have messed up my prescription repeatedly time and time again. I go there because its close but will no longer do so after messed up my critical medication and then laughed without apology after I spent days without it and finally figured out through insurance company that it was THEIR fault.

Sa
Review №9

I was delivered wonderful customer service. The pharmacy staff were super friendly and helpful. I’ll be there for all of my future prescriptions!! The pharmacist there is phenomenal as well. 1000/10 recommend!! I don’t understand the hateful reviews, I had a great experience.

Ma
Review №10

Accused Me of stealing and employees stared me down while I walked around.

Ju
Review №11

Pharmacy department the lady is very mean,I won’t go back again.

A
Review №12

Wouldn’t advise coming here. Gene was extremely rude and was pointing blame on me instead of apologizing for the store’s primitive services. Again, the employee’s name is Gene so if he’s there, waltz on out of there and go to a different Walgreens — no matter how desperate the situation may be.

Au
Review №13

Great pharmacy very fast, sometimes quicker to go in.

Ro
Review №14

Pharmacy is a joke. Just a long line of people waiting for their meds and one by one being told the exact same thing your prescription is ready but the pharmacist wont be back for another 40 minutes to sign off on it, so you have to wait. Thanks Walgreens, none of us have lives, well gladly sit around and wait for apparently one and only pharmacist. At least I was offered the option of coming back later tonight in case I didnt want to wait in the store. How thoughtful!

Ma
Review №15

People just like to.complain. Pharmacists and techs need to make sure your medications are filled correctly for you and your loved one’s safety. They have multiple.meds to fill from different offices; they have to answer phone calls, administer immunizations among other things. . They are there servicing a multitude of people, and its not just your prescription.

Su
Review №16

Three people came in the store with out masks no employee said anything to them its the Governor said in stores and out in public you have to were a mask I am doing my part and so should Walgreen I will be going to jewel they make sure you have a mask on our you can not enter the store I need to go were I feel safe during this virus outbreak!!!!!

Te
Review №17

The employees are always willing to help. Dan in photo is so patient with everyone! There were 3 of us needing help at one time, (right before Christmas) and he handled the situation so well! He bounced back and forth between us and everyone was able to accomplish what we had set out to do!Also, Rick is always pleasant and ready to assist with whatever you may need.

Sh
Review №18

I give photo to print and it’s too yellow, I asked from photo Dept to print again and I am ready to pay, and the girl name is Mily, she was really rude to me, very unprofessional . Not wearing mask properly .

Ke
Review №19

I found out about this store just off of a whim driving in the area and had a prescription to fill. This pharmacy is great. Every visit has been pretty good with no issues for about a year and I was surprised to see the other reviews about it (mistaken from another location on same road?). Anyone who complains about pharmacies, I tell them to try this one. I have coworkers/friends drive 10-15 minutes out of their way because they feel this pharmacy is clean and efficient. The two pharmacists I have met and all the techs are very knowledgable. I love the fact that the pharmacy manager truly cares and thrives to answer all my questions, or makes safer and cheaper recommendations than the expensive multi-symptom medicines. She is awesome (and I thank you for making me feel better). Thinking about it, the whole staff seems to enjoy working there. Sometimes the pharmacy is busy, but it is the same reason any good restaurant is busy, quality service. :-) All in all, I never had to wait an unreasonably long time compared to other pharmacies that I have tried and as I said, I like the fact they actually focus on helping their customers, so I dont mind driving the extra mile or so to come here.

Do
Review №20

I came into Walgreens with a little knowledge of my phone and photos. Dan was amazing. He walked me through every step and while I was worked on my photos, he worked on getting photos off my phone. He was not only good with me, but two other grandmothers came in with no more knowledge than me, but he got all of us through our projects. He honestly deserves a raise, but if not at least

Ja
Review №21

Rude workers

As
Review №22

Awesome service. 5 mints in and out. Employee name Krystal was supercool. It was 10.30pm in the night and she was still happy and energetic.

Ra
Review №23

This pharmacy is the absolute worst. I will never go there again. First off, whenever I go there, there ae usually 2-3 people ahead of me. All of which have some sort of issue. The pharmacists never know the answers. I have literally waited over a half hour in line before. While one of them just stood watching. Second, whenever I would go to pick up medication there was always an issue....it wasnt in stock, it wasnt ready (even though I received a text saying it was). One time I went and they said my script wasnt in stock. I told them I had received a text saying it was ready. They said they didnt have it. I told them I needed it and the girl was liek well we have it, we just havent unpacked the shipment yet. She then said she could have it ready the next day. When I told her I was going out of town that same day she said well I could have it ready in 2 hours. I was on my way to the airport so that didnt work. I asked why I wasnt notified in the first place about this and she said we dont have your phone number on file. How else would I have gotten a text saying it was ready!??? Never again! Target is so much quicker and professional.

S
Review №24

Rude pharmacist, great techs. Hopefully they are paid well for having to handle customers that are aggravated by her. I stopped going here and drive 2 miles farther in either direction which both places are busy but very friendly and helpful.

Sa
Review №25

It is okay but I got Zuru x shot water balloons and they wouldnt even fill up! They dont even have good service I had to wait 15 minutes to buy something! The pharmacist also was very snappy and cranky.

Mi
Review №26

Useless dont waste youre time here. Go to CVS....

jo
Review №27

If you have a prescription to get filled dont bring it here. Worst experiences ever in my life. Lost scripts, takes forever they dont even attempt to fill any script called in ahead of time or not until you show up to pick it up, then its an extremely long wait. Very poor service as well.

Sy
Review №28

To the person who made the The middle eastern pharmacist comment. He is not a middle eastern pharmacist. He is a pharmacist of an Indian origin. And Im not favoring him because I am an Indian myself. I am in-fact a Pakistani. And you did not specify how you justified him to be a jerk? did he just seem rude or misbehaved in certain way? as far as I know his facial expression may not appear as friendly but Ive never had a negative experience per the services provided by him and he has always been helpful. And I live within a mile of this pharmacy and am a frequent visitor so I think I can speak well for it.

Ph
Review №29

Ive never been to a pharmacy where the people were so rude and inefficient. I called to confirm if they had contacted my doctor, but they had only faxed him without even bothering to offer any further help. They said they had already sent him a message, and wouldnt bother to give him a call. The women I had spoken with over the phone was very condescending and said, Well in order for us to keep our jobs, we would need a prescription even though I said nothing about refilling it without my doctors approval. Im never going here again.

Ro
Review №30

This was the worst experience I ever had at a Walgreens. They took 6 hours to fill a prescription with a voicemail from my Doctors office sitting on their answering machine for 2 1/2 hours.When going thorough the drive thru they were more worried about me pulling ahead to let other cars through instead of filling my prescription. By the way, there were no other customers waiting in line.My question to the manager wasSo youre more worried about the customers who arent there instead of the one sitting in front of you that had brought you a script 6 hours ago?There was no response.Do yourself a favor go to another Walgreens or CVS this place has no customer service!!!

Gr
Review №31

This location is great because my side chick works there gets me an employee discount on Condoms and I use Magnums which can be pricy.

Jo
Review №32

The middle eastern pharmacist is one of the biggest jerks around. I have told him off many times because of his rudeness. Other than that, its ok. One of the more expensive Walgreens in the area. I wouldnt recommend buying anything medical from there as you will find it less than half price at other places like target. We paid $65 for a forehead thermometer in an emergency situation for my little boy. Found the exact same thermometer two days later at Target for $25.

Al
Review №33

All ways they are good service and help.

Au
Review №34

Terrible customer service at pharmacy. I stopped in on my lunch break for a flu shot. The pharmacist, Vinod, told me he could not do it because “he is going on break soon.” Apparantently Vinod stops working when it gets close to break time.

Pa
Review №35

Dan at the photo department was very knowledgeable and helpful on any problems I had with my photo. Thank you Can for all you do.

Ju
Review №36

DO NOT BY FROM THIS PHARMACYVery very poor experience. I showed up as they opened and was surprised to see the pharmacist walking in late. After he tried to get me not to wait for my prescription (30min quoted) he proceeded to then tell me he could not fill my prescription because I still had 2 days before I was supposed to be out. I asked him if he was sure he wanted to claim that this was Wallgreens policy and I left. THIS WAS OBVIOSLY A LIE!After going down to the Wallgreens a mile a way, having my prescription filled in less time than the bad pharmacist had quoted me, I called corporate. Was not surprised to find that the manager for that location was on vacation this week so I will never be sure if this liar will get a talking to. DO NOT BY FROM THIS PHARMACY

Wa
Review №37

Same as any other Walgreens pharmacy takes a while though.

Ca
Review №38

I’ve had to go there for years for convenience only and the people in the pharmacy are ALWAYS rude and unhelpful.

Ca
Review №39

Always a VERY long wait even when the Rx is sent electronically. I’m switching to Osco

ar
Review №40

I have my prescription every month on time . I like this pharmacy.

Ca
Review №41

Rude

De
Review №42

Worst store ever..

Al
Review №43

Clean and friendly.

Information
9 Photos
43 Comments
3 Rating
  • Address:5500 County Farm Rd, Hanover Park, IL 60133, United States
  • Site:https://walgreens.com/locator/walgreens-5500+county+farm+rd-hanover+park-il-60133/id=5366
  • Phone:+1 630-213-1809
Categories
  • Beauty supply store
  • Drug store
  • Convenience store
  • Cosmetics store
  • Greeting card shop
  • Perfume store
  • Stationery store
Working hours
  • Monday:8AM–12AM
  • Tuesday:8AM–12AM
  • Wednesday:8AM–12AM
  • Thursday:8AM–12AM
  • Friday:8AM–12AM
  • Saturday:8AM–12AM
  • Sunday:8AM–12AM
Service options
  • Curbside pickup:Yes
  • Drive-through:Yes
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Passport photos:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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