My husband visited Rivera Tire Center this evening. He had a flat tire and it was urgent that he have it fixed immediately. The service man was extremely compassionate to my husbands situation and repaired the tire without making him make an appointment or come back tomorrow. We both really appreciate him helping us out. Rivera Tire Center will be getting our business in the future. Well be having all 3 cars serviced by Rivera. Excellent service. Thank you guys for everything you do to help the community. We would highly recommend this shop.
I go here all the time for my three cars. Amazing service! Great prices! And my husband loves to go here because of the workers! They are too sweet! Thank y’all for everything you do, and helping fix my three cars! 💪🏽💕✨🚗
I am so thankful for Melvin and his staff! I was traveling through the area when I had an all but flat tire. I pulled in to their parking lot only to find out they were closed. Melvin said “ we aren’t going to let you leave and not be safe. We will take care of you “ I cannot express how much I appreciate his caring for me. I felt safe! His staff was kind and friendly even being kept after hours. I truly feel they are good people! I would most definitely go here if I lived in the area!
I was referred by my father, who is VERY particular. I had an excellent experience with The Rivera team. It’s a small family owned business with good ethics, customer service, value of product, and workmanship. We discussed multiple options for a set of tire replacement. They ordered them for the next day. Scheduled me an appointment. I chose to leave it and come back later. When I came back the care looked great and drives wonderfully. Mr Rivera had specifically recommended the tires I chose I like a lot of grip but need all weather tires. They drive like a dream. Couldn’t be happier. It can be challenging getting in the parking lot if you don’t know where to go. If you come from 81 turn into taco bell and instead of going they the drive through there is an entrance an additional entrance. Hope that helps if your still reading!
Quality service at a great price! My second time here, both times I received great customer service and quick, quality service. Would recommend to anyone looking for auto service in the Washington County area.
This a great shop that offers incredibly fast, honest, and quality work at fair prices. I have, and will continue to, recommend them to friends and family. Keep up the good work.Jeep Cherokee XJ, Lexus LS460, Honda CR-V
Terrible customer service. I called in this morning asking if this business installed aftermarket rims as I already had existing tires to go with them. Instead of a simple yes or no answer like most people would expect, whoever I spoke with on the phone blatantly hung up on me. I had planned on buying winter tires afterwards but because of my experience I will no longer do business with these people!
I went and got a tire change a little over a year ago and have been going ever since. My family and I get all of our vehicles serviced here. The staff and management are very knowledgeable, friendly, polite and honest. They have a welcoming customer service that makes you feel like family. Ill recommend them everytime.
Quality and quick service. Really good customer care.
I was very happy with the quality of service I received.The staff is friendly and they can count on me to be a regular customer. I thank Melvin for repairing and replacing my tire in no time.
The people there are very passionate, and they do very nice work.
Great guys they do a great job I would recommend to anyone
Great people. Very satisfied with there work.
I started buying tires from them that is when i learn how great the customer service is, an they take care of you. Very easy to talk to about all things with your vehicle. Great people. My cars work great an i get my oil change done to yup.
My son usually takes my vehicle in for me but I’m always satisfied with the work. This morning I had to take it in myself and they got me in and out. It wasn’t anything serious so that’s how it should be. I’ve sat in many shops for hours on end for the smallest of things. But they honored the time they gave me and I really appreciated that. And on top of it, Melvin is such a friendly guy. Service is on point with a smile and a few laughs. Thanks so much guys!
I had an amazing experience with Rivera Tire. I spoke with the owner, Melvin yesterday after I had run over a nail. Melvin was so courteous, kind and professional. He even offered to come to my home if I felt that I could not make it safely to the shop. I went to the shop today and purchased two front tires. My tires were replaced and the tire that had the nail in it was taken care of. Melvin was also extremely honest and told me that my rear tires were in excellent condition. I am absolutely thrilled with the service, kindness and professionalism of this shop. I am a customer for life. Everyone should choose Rivera Tire above all others. I’m going for an oil change on Saturday. Thank you so much!!!
I went to get my tire fixed, when the mechanic was done, this was the outcome of the lugnut. One of the nuts is loose. the other is completely worn out. When I went to have it replaced, they also wanted to charge for that. If the motto is You break it, You buy it so why should WE buy something THEY broke?
Excellent Customer Service... I had no appointment & was able to walk in & get taken care of right away.... They were so awesome I tipped the guy that worked on my car very well... Will definitely go back & there within 5 mins of my house..... Thank you Again....
My first experience today with Rivera Tire Center service and I was very impressed. Went for a tire repair and work was done efficiently and cost was extremely reasonable. Plan to have my other vehicle repaired there and I’m sending my son for estimates as well. I was looking for a service station I can trust and I’m hoping that this is the landing spot. Rick G.
Excellent service, fixed my Snow White and got her back on a road 👍🏾
I went to have my headlight bulb replaced and get a quote for the drivers side hub assembly. Not only was I not charged to have the bulb replaced but got a quote (out the door) almost $700 cheaper then NTB gave me. Needless to say I came back the next day to get the work done. Melvin (owner) is not only fair in his prices, they do great work, honest with in their assessment of your vehicle and just all around pleasant guy’s to deal with. Thank you Melvin and the whole Rivera Tire & Service Center staff 👍 👍
I really dont trust mechanics due to my past interactions but everyone at Rivera is different. They treated me with professionalism and knowledge and fixed my car for 1/2 of what others were charging me. Had I not of had engine problems at McDonalds I may not of found them but thankfully I did and Im telling everyone. Melvin and Bob are great and the staff is well organized and easy to work with. Im sold on Rivera and will bring all our cars here from now on. Great job fellas.
To keep it simple, Rivera tire center replaced my tires the same day, no appointments and with competitive prices. I even showed up late and they still took care of my car. Other places wouldve charged me half the price for labor alone. Not to mention that they are very professional and will tell you their honest recommendations and solutions for anything you might need, mechanically. I definitely recommend this place.
I had a great experience getting my tires replaced here, the staff were friendly and helpful in deciding what tires were available for my car and the price was very reasonable. They even extended a free warranty on the repairs. I will definitely return for any future work I need to have done.
This place is very friendly and they try their hardest to accommodate the customer. I like their customer service
This place is absolutely amazing . They go above and beyond in the service they provide . I would HIGHLY recommend this place to any and everyone !
They were awesome. Got the tires and rims I wanted and they were cheap and reliable. Great customer service. All the workers were so helpful and nice. I will be coming back to them for whatever I need from now on!
GREAT PRICE! Super sweet explained everything answered all my questions highly recommend them for your car needs I will definitely will be coming back.
This is what Hagerstown needed! Finally a very reliable SHOP and very NICE customer service, as soon you start talking to the Owner Melvin you can tell that he is a guy that you can trust! He answered ALL my questions with no problems, he was clear and easy to understand. For Now On I’m going to bring all my cars here for maintenance and any repairs! Thank You Melvin! I see why this is a 5🌟🌟🌟🌟🌟 review Shop
These guys are outstanding. Friendly service and fair, honest prices. I needed tires and they had them in stock, mounted and balanced the very next day. If you need tires this is the first place I would recommend.
I was quoted 2 new tires and was told they were ordered and would be here Monday. I show up in the morning but my tires arent there and they cant even find me in the system. Strike1. They tell me theyll order them and have them by 3:00. I get a call later that they cant get those tires and they try to sell me a more expensive pair. Strike 2. We discuss and agree on a make/model which will be in Monday. I show up for the install and they replaced my fancy valve caps with cheap plastic ones. Strike 3. When I reach 55-60 mph theres a terrible wobble as the wheels werent balanced properly. Strike 4. Its Game Over for Rivera Tire Center.
Not only does this garage provide the lowest prices, they are respectful to all customers. They dont just do tires, even though it is their specialty. They complete the work in a timely fashion. I would recommend them to anybody who needs any repairs. Definitely exceeded my expectation, 5 stars definitely.
I went to a tire place on dual highway to get my Maryland vehicle inspection done. My car failed the inspection and the place I went to was going to charge me 871 dollars to fix all the parts that failed, on top of the 88 dollars I already spent for the inspection. I was recommended to check out Rivera Tires, and they fixed up my car for over 100 dollars cheaper than the first place I went to. They even told me some parts that were good, and changed them anyways just so that I could pass rein-spection. If these guys did inspections, I would have undoubtedly got it done here. Great group of guys, cheaper than most places you’ll go to, and great customer service. I highly recommend them.
Most amazing and friendly staff they fixed our tire quickly and gave a good price. The place is highly recommended
By far the best prices in the Hagerstown area! Amazing people to be around! Will definitely be bringing my vehicle for any future work that needs to be done! Check them out it you won’t be disappointed!!
I had some large, low profile tires mounted and balanced. Several shops in town would not attempt to mount these tires, due to the size. Rivera was able to do it without any problems. Will definitely use them again.
The folks at Rivera Tire Center are phenomenal. They ordered new tires for my vehicle. The tires arrived 24 hours later and were put on my vehicle. They provided fast and efficient service. They are VERY good at what they do. If anyone is looking to have their vehicle worked on I highly recommend giving them the opportunity to do so. I promise you will not regret it. They have GREAT customer service skills with a full service auto repair shop. I will continue to be a repeat customer. Thank you Ted Miller!
Great customer service and a job well done. Thanks again!
I havent placed an order with them yet. But their friendliness & willingness to be helpful goes along way in my book.. will definitely be visiting them in near future!!!
I definitely recommend Rivera Tire if y’all having problems with y’all car. I had issue with my driver side front tire this morning and I was so frustrated but people at Rivera Tire e so friendly they helped me right away and price is so affordable i’ve been held right away and fast service. Thanks so much.
My experience at Rivera Tire and service center was phenomenal. I was in need of tires they provide new and used tires. The pricing by far the best you’ll see around town. Service was very efficient and Store manager Ted taking great pride in customer satisfaction. Also they offer detailing for your car and you won’t be disappointed with the work on your vehicle.
Ted and his crew took really good care of my Equinox. It needed tires, wheel bearing, and a speed sensor....they did an exceptional job on the repairs! I highly recommend Ted and his crew. Fast and professional care! Stop in, you wont regret it!
Very friendly and professional. Great pricing as well as quality. Went here a month ago and am in need of another tire so i will return. I recommend everyone go here at least once n see for yourselves. He does great work. I will be a returning customer as long as hes in business!! Thank you Rivera tire center!
They were very nice and quick with service. Will recommend.
Wonderful, Fast, Price Friendly, Courteous, Knowledgeable. I could go on. Great place for tires, repairs, and maintenance. Definitely recommend Rivera Tire Center to any and everyone! Thanks again guys!
I recently had a damaged tire replaced here. The staff was very friendly and helpful. The price was great as well. I totally recommend this place to others!!
Great place. They took very good care of me, and have very affordable prices. I highly recommend.
Great prices, fast service, and honest mechanics!!! I I didnt think these things were all possible in the same place until I went to Rivera Tire Center. They replaced 3 of my tires for less then what I was charged by another store for one. I was concerned about other parts of my car and they answered each of my questions without trying to sell me on stuff I did not need. I highly recommend Rivera Tire Center for your car needs.
This place is great!! Fast and friendly service for a great price. They offer many different services as well. What a great addition to the Maugansville area! My family and I will definitely be returning!!
Best place in town by far for tires, rims, general maintenance. These guys are very fast and friendly and the prices are amazing! This will be my new go to garage from here on out!
Ted definitely is the guy to to see at this shop, hes very helpful and his communication is top notch. Visit this shop for all your needs 100% satisfaction I will always be a customer. Thanks guys!
The manager, Ted made sure we were happy with the services. Prices were very reasonable. Great experience.
Did a great job installing tires on my vehicle. They have the best price around. Friendly and efficient.
What can I say these guys quick and very professional took my 1996 Ford f150 in there with no A/c and they got me back on the road and nice n cool in my truck now thanks Ted and the crew!!!!!
Awesome service I definitely will be back the guys made me happy
Great customer service for first time customer
After putting trailer tires on my truck a few months ago. They got me 2 new tires to replace them. Good job guys and thanks
Very professional & polite. They greeted everyone with a warm smile. Melvin and his son was so pleasant. We will definitely be going back for future car care.
Very nice people easy to work them. I been there with 2 cars.
Exceptional service, fast and courteous, I got 4 nearly new BF Goodrich tires ( still had little rubber nubs on them and sell for over 200 apiece ) for my suburban installed for 212.00 $ for all four. .. wow, I feel like I hit the lottery. Lol. They are doing business right at this new place. I’m a very satisfied customer
At Rivera Tire Center you will always get the most honest work and affordable prices. Once I discovered Rivera I haven’t been anywhere else since !
I was really in a jam on a road trip from out of town. Ted stopped what he was doing, checked oil, air filter, got me back up and running. He was our knight in shining armor, saved the day. Couldn’t recommend this place more.
Great and fast service. They put a new tire on my car in less then 30 minutes. Great and friendly staff. Would recommend them to anyone.
Customer service was great..fit me right in, even with 5 minutes before closing..highly recommend
These guys helped me when I was SOLCame a and delivered a battery to me in a parking lot, delivery, batter and installation all under 200$Will definitely be using them again.
Ted was very helpful with my tires. I would definitely recommend Rivera Tire Center to anyone needing service on their car. Thanks Ted!
Fast, Friendly, Great service. Tires look amazing Oil change fast and pocket friendly!
Friendly staff and great service, great prices. Free tire rotations when you buy a set of tires as well!
They were extremely helpful. Came to my car and changed the tire at McDonald’s.Very friendly and knowledgeable.
Took my vehicle in there I had 2 tires that where bad on the front and Ted showed me where the cords were sticking out of the tires and my back ones were at the wear bars so Ted sold me a nice set of used tires Im very happy with then he took the time to look over my car and found a broken sway bar link and he fixed that also topped my fluids off ..These guys are great and care about you and ur pockets I would highly recommend them to anyone just the way they care about u !!
Very good service and helped me with everything I needed.
Friendly, knowledgeable staff.
What a great place to get your oil changed and all your service work done, Ted takes care of his customers and love that I can go here and get air in my tires at no charge !! Check these guys out and Thank u Rivera Tire Center
Ted just sold my husband tires and rims at a great price thank you, you are the best .
Excellent service from the texting on Facebook to me getting tires two days later. Melvin is the best!
What can I say but wow ... Ted and his crew got my car running great again after I was scared and my vehicle kept stalling out at red lights .. check engine light was on and muffler was leaking but not anymore thanks to these guys great prices and very professional service! Go here you won’t be disappointed Thanks Rivera Tire Center !!!!!
Got me in last minute, kept car inside out of rain at my request, decent guys to deal with, most turn work away these days, little on pricey side but work makes up for it.
One of the best customer service ! Great prices and great quality!! Will be coming back! Thanks for such great service.
Great service and friendly employees, 10/10 Recommend
Ted an his crew did a awesome job went above an beyond great place.
Good experience and good work
Great employees and best price i found in town for 4 new tires to get put on.
Ted and his crew r wonferful very nice people i recommend anyone to go there. Great prices
Always quick and great, competitive prices.
Great place out of the blue when I needed it since I just came back from vacation with low funds they are really affordable. I will recommend to my friends and family
Service was fast and price was gd
Very helpful and kind they are the cheepest in town. Thanks Mr Rivera for the great customer service
I was there this morning cuz i need a tire but once i got there i decide to get 4, excellent prices and theyre very friendly, am coming back here again .
Went to this place after getting price from Byrd Tire off dual highwy which was very high - somewhat outrageous then while going back to my home i saw these place. so Called Rviera, Melvin is great. He understood and did same job with less thn half price in no time. Would recommend to check out this place before calling anyone in Hagerstown Area for tire needs . However would not recommend for any mechanical or electrical work .
There were accessible and didnt have to go to far out of my way they are friendly and helpful.
Great service and very affordable!!! friendly employees
I called around everywhere for pricing then called these guys wow you talk about saving money and Ted the manager very knowledgeable and their waiting area is very nice and clean also the way I feel comfortable doing business here I recommend you call these guys save ur money come here the prices and service are awesome !!
Great price, great service
Melvin and his staff were professionals with good business etiquette and also good pricing
Great people, Very Professional, More than Reasonable prices. I live and work in the area and look forward to doing business with Riveras in the future.
They were so nice, the price and the service was the best, I never seen that before
Great service. Melvin went out of his way to get me back on the road