We needed to move out of our rental house and put our items in temporary storage before moving into our new home. We worked with Brandon ahead of time to plan the process.The moving team that unpacked and moved our belongings into our new home were attentive, helpful, and professional, but even they seemed shocked at the complete mess that the team that came to pack our belongings did.Boxes that had fragile written on them were crushed. We couldnt reassemble our shelves because they lost entire corner sections. Dishes and family heirloom pottery were broken and packed into giant boxes that weighed over 100 lbs. They seemed to take joy in doing a terrible job--at one point we unwrapped a single plastic lighter that had been wrapped in twenty layers of wrapping paper in a box with broken dishes they hadnt even bothered to wrap...When we went through the house after they left, there were two closets that were completely unpacked and full of jackets. They didnt pack up anything under the sink or under the stove. They also charged us for packing materials they never used (such as charging us for two twin mattress bags and we dont own twin beds).There was no supervision or management of the packing team. It was like unleashing malicious children on all of our belongings. Herlily did refund the packing material overcharge and recommended we file for insurance reimbursement. I just dont understand the complete lack of management and professionalism in their packing team. You shouldnt need to get insurance to cover mismanagement. I cant recommend them to others.
We hired them to move us to our new home and Aaron and his crew of young men were the absolute best!! Efficient, careful, well mannered and just all around awesome!! Thank you for making this move easy!! And they deserve way more than 5 stars!!
This was a college move out in May. The boys were moving from one house to another, but they wouldnt get their new house until August, which meant that the furniture would have to go into storage for a few months. Brandon came out to give us a quote and he was great! Very professional. Brandon answered all my questions and always responded to my text messages. The movers showed up on time and worked methodically to move out the furniture. They actually did it in a much shorter time than we were told and we had a lot of furniture. I would highly recommend Herlihy Moving and Storage. Exceptional service.
We are very happy with the Herlihy Moving Co. We have used them a few times over the last 35 years and they have always been great. The men are hard working, honest, reliable, and courteous. Our moves go smoothly and quickly. We will never use another company. It will always be Herlihy for all our moves. We have also had them move family members and they too were very satisfied and pleased with the service they performed for them. Thank you, Herlihy, for being there for us during these stressful times. We always know that we can trust you in every way to take such good care of us.
Our experience with Herlihy was the worst move I have ever had. It costs a lot to move, so this review is a long one, but worth reading to avoid investing a huge amount of money for you and all your stuff to be treated badly.The initial estimation process for our long-distance move was great. Once we were assigned a moving coordinator, things went south really fast. Basically, she did nothing for us. Email was not answered, we had to call her every time for any updates. The day before our move, WE had to call right before the office closing to finally find out when our move window was. When we called, she always had the tone that we were bothering her. She often didnt know the answer, and, generally, we were made to feel as of we were causing her work.The day of the move was worse. The movers showed up at 3:30 pm despite our 12-2 pm window. The actual movers were great and loaded our stuff very quickly.Then we left for our new city, 2,000 miles away. We received no updates, no information, no communication at all. WE called for updates and were told there was no information available of when all our possessions would ever arrive. They didnt know where it was or anything.Finally, very late on the second last day of our delivery window, we were told that our stuff was not arriving for a few days after our window was going to be over. When we were justifiably upset, and asked to speak to our coordinators manager (and, no, we didnt use expletives, no insults and no threats were made, but we were angry) our move coordinator hung up on us.That caused us to cycle back to our sales rep for help. He quickly got us a different, and much better coordinator. That helped a lot. She was great, and actually gave us true and helpful information when we needed it. But our items showed up three days late. At this point, we had been existing in an empty apartment for ten days with supplies from our camper and those folding bag chairs as our furniture.When our stuff arrived, the boxes and plastic bins were dusty and dirty, partially crushed, cracked and broken. It was clear, though, that our items were not well cared for in transit. We did get our contracted delay claim and some reimbursement for two items that were broken and damaged because the movers had wrapped them. Everything else was a loss to us because I had packed it.When I complained to one of the Herlihys about our experience, he offered an additional, but pitiful, refund amount for the abuse and trouble wed experienced by their employee during our ordeal. He made a lot of excuses and, basically, made it all about their company, despite us being the customer who kept up our end of the contract every step of the way.What needs to be communicated here is that to get this token refund, I had to put in writing that I wouldnt post bad reviews about my experience. I chose not to do this, as the good reviews I read are what made me trust this company with a lot of money and all of my possessions. I opted, instead, to help others make a more informed decision with a move. To say they performed poorly is an understatement. We spent a lot of money dealing with their delay and damage of our items. We made a lot of decisions based on their answers to our questions that ultimately caused us problems and cost us more money. When we pointed out these failings, most of it was denied and we got long speeches about their integrity. I didnt see any integrity, professionalism or honestly with this company throughout the entire ordeal that was our move.They may do great for local moves, but for long distance, the experience was horrible. I would never recommend Herlihy to anyone.
Herlihy Moving provided a very timely and efficient move for our new home. The crew was professional and took the greatest care of of furniture. They graciously helped to position our furniture where we wanted it placed. The crew was also showed great courtesy to our needs.
The Herlihy team members did a great job. The moving crew was careful, hardworking, friendly, and well trained. They even finished two hours ahead of the estimated time, which saved me a significant amount of money. I would not hesitate to recommend Herlihy to anyone who could benefit from their services. I rate them a solid 5.
We had to reschedule the move almost at the last moment, and Herlihy was very flexible and accommodating. The movers were on schedule and handled the move efficiently and carefully. Very pleased with service.
Thank goodness we found an HONEST moving company! After being ripped off by a professional company 2 years ago, we were extremely happy with the care & service that went into this move for us by Herlihy. I hope they stay in business for many, many years! These are the guys you want!!
Love this company! Helped with an in-home move (rearranged the rooms in our house). On time, incredibly efficient, guys were polite and cost was right. Highly recommend!
Everyone was incredibly friendly, professional, and efficient in their services. The moving team took such care with all of our belongings. It was truly a customer-focused experience.
This group of people have been so WONDERFUL! I am tasked with having three of my aunts storage units after she had passed away. They helped me access and consolidate so that the ongoing cost would be less for the estate. From customer service to billing to the warehouse staff, this company has been amazing. I really couldnt speak higher of them! (The also handled the packing and moving of my aunts belongings for her when she sold her home 6 months prior to her passing. Everything was neatly and well packed. Nothing was damaged or broken when we looked through everything. Leaha Thompson and GEORGE were especially noteworthy!
I have used this company 3 times this year and I never have been disappointed. They showed up on time they are professional and very courteous. The communication prior to the move was awesome. I will continue to use Herlihy’s in the future.
Great experience with herlihy moving. They were flexible with my changing schedule. The movers were professional and friendly. We completed the 4 bedroom house move out of 1 and into another in one day. Price was fair and was much lower than expected for a large residential move. I would highly recommend.
I used Herlihy to move my furniture across the country from Columbus to Portland. They were amazing. All my furniture arrived in Portland in perfect condition, after getting ghosted by my vehicle transport they were able to take my car last minute and ship it to Oregon too. Everyone was so nice and communicative it took the stress out of moving completely. They movers showed up on time, the staff in the office were so helpful and even drove me home after I dropped off my car so I didnt have to take an Uber. Tabatha especially was so responsive and was able to answer all my questions. I highly recommend Herlihy for any move whether it be local or cross country. Theyre top notch.
The Herlihy staff was responsive and helpful in estimating and planning my move from the beginning. The movers were on time, friendly, professional and very accommodating. My new home has difficult access and, when they arrived and couldnt get the loaded van up the driveway to the house, without a word of complaint, they carried everything up two fights of stairs and several deck levels! And not a thing was broken, or damaged in any way. I couldnt have asked for better service! Also, to my amazement, the bill actually came in under the estimate. I would absolutely recommend Herlihy to anyone needing their services.
Outstanding experience. The moving crew was a pleasure to work with. They were friendly, extremely careful and so professional. We were so worried about accidents in our new build and there wasn’t so much as a scratch when they were done. They were very efficient too and for a very reasonable price.
I have use Herlihy movers on multiple occasions. This past moved was rather complicated as it involved three houses and multiple items. The movers from Herlihy were their usual courteous selves and understanding of the complex nature of this move. The whole moving scenario, from scheduling to finish was completed efficiently and without issue.I can honestly and strongly recommend Herlihy movers for any moving task no matter the size or complexity!
What a hard working team we had. They took great care with our furniture. They worked nonstop & worked like a team. They seemed to know what each other needed before one of them asked for help. They worked quickly yet safely & with care. I would recommend highly.
Just finished our move and they were best movers we have used. Reasonably priced and Shane, Tyler and Austin were very professional . personable and hard-working. James even showed up to make sure things were going well. They showed up on time, never complained and moved everything where requested. Very satisfied and highly recommend!!!
Shane and his moved me across town. First, they showed up promptly, second they were careful with my furniture and boxes, third, they worked hard and quickly, and did a great job. Finally, the entire crew were friendly. It was an early move, I was kind of nervous, but it went great. Thanks, Shane and James. Five stars.
Brandon helped me navigate the moving process and was low-key, informational & helpful. He reassured me that the move would go smoothly and it did. Tabatha contacted me to ensure information lines were open.Brian, Brian, Josh, Jason & Shawn (Sean?) were AMAZING! these were the best movers! They took care of everything, were professional, meticulous and friendly. Each had a role and things moved quickly. I can’t recommend this company enough.
Herlihy movers were awesome!! We had Brian R., Jason and their crew. They were professional, kind, courteous and extremely efficient. They also were so careful of our items and didn’t damage anything. I couldn’t be happier... in my opinion, they are the only company and crew to use. They are also very affordable. Thank you :)
This company was great in getting us moved. I was expecting the movers to be like the characters from the movie Moving with Richard Pryor. They were the complete opposite and fantastic. They were curteous, nice, and so helpful with moving advice. Highly recommend!!!!
Team members were kind, professional, and very helpful. They took care not to damage any walls / floors / etc during the move.
We have used Herlihy Moving on a number of occasions. Top notch. Many thanks.
I know James Herlihy professionally, so when it came time to transport antiques & family heirlooms from my dads estate in Kentucky, I knew who to call. The Herlihy team definitely earned my familys trust! The quote was more than competitive with other moving companies that my siblings called. The Herlihy driver and moving team were polite, punctual and efficient. They handled our cherished family pieces with kid gloves. Everything was carefully boxed or wrapped, loaded and delivered on time to Herlihys Grove City storage warehouse. If youre looking for movers who are as good as their word, call on Herlihy! Theres a reason theyve been in business for almost a century.
It wasnt that I disliked it. I didnt like the loader. Brian G..
Very friendly and courteous, job done quickly and on budget. Thanks Herlihy
We had a great time moving with Herlihy. They moved us on a hot Saturday morning in June, and their men were polite, personable and speedy. So speedy, in fact, that we ended up paying $200 less than our quote!I especially liked how willing the men were to help out. We were not completely prepared when they arrive (they showed up at 8:35 within a window of 8:30-9:30), and the men took care of a few final things: rolling up our rug, taking the leaf out of our table. It was a big help to have that final push to get out the door, and made the overall moving experience as stress-free as possible.This was my second or third moving experience with Herlihy, and I cannot recommend them enough. They are speedy, friendly, and great!
Having been transferred all over the U.S. this is the shortest distance and worst move we have ever made. So many broken dishes, furniture chipped, and legs broken off of an antique buffet and table, family heirlooms broken just the worst!! The guys who loaded us were nice but seemed tired and lacked experience. I would never recommend this company!! They put beds together with wrong parts from other beds, and we are still looking for hardware to put things back together. We had to hire other movers to move heavy items to the correct rooms.... I could go on forever! Just think twice before using this company!!!
Chaotic, ill prepared and poor executionHerlihy movers showed up with 3 smallish men to move a 3,800 sq ft house. The men worked hard but this job was too big for the number of people they sent. Then the crew told us they were finished and left. Day 2, I returned to my home and every room still had furniture and boxes in it and things scattered around. The house was sold and this was scheduled as a one day move. I had to call the owner and send photos to prove the mess. He tried to get it finished up but it was chaos with different groups of men who came and went. On Day 2 they made no effort to put the boxes or furniture in the rooms they were labeled to go to and simply filled my 2 car garage willy nilly. They charged us almost $1,400 MORE than the estimate. They had an opportunity to make it right by completing the move on Day 2 but they failed miserably and charged us way more than they should have. From beginning to end it was a mess that we are still digging out from weeks later. They only damaged 2 items and that was the only good thing about this move. I CANNOT recommend them.
Both my wife and I found the moving experience to be stress-free and professional from start to finish. The estimator made us feel confident and allayed any fears we had about shipping our valuable furniture and possessions. The crew, under the supervision of a talented and knowledgeable driver, was very efficient and cooperated well in addition to being friendly and very careful with our belongings. Delivery came off without a hitch and we enjoyed the company of the crew once again in Savannah. We were charged exactly what had been quoted and Jenni kept us informed and communicated in a timely and professional manner throughout the process. We would use Herlihy/Mayflower again without hesitation and highly recommend them.
Herlihy was wonderful. Every person I spoke with from James Herlihy to the scheduling coordinator and the moving crew was friendly and extremely helpful. The gentlemen who did the move were phenomenal. They were so easy to work with and to have in my home. I will certainly recommend them to anyone else planning a move!
My organization has worked with Herlihy since 2008 for our Leadership Conference. Good service keeps getting better! This year was top-notch. The moving team for both arrival day and departure were prompt and efficient. Pleased to share this recommendation!
Thank you Herlihy moving for making our move during the Holidays as easy as possible. Your team was friendly, respectful and did everything they could to meet our expectations. We were thrilled and have recommended you many times. Keep up the great work!
The Athens staff were great! Roy, Jenny, Tim, but especially our Driver Clint and his assistant Nate who went above and beyond to get us moved and all items to the 2nd floor, even if it wouldnt fit through the door! They were On time, worked nonstop, were pleasant and professional at all times. We felt very comfortable around these two honest, hardworking guys! If we ever move back to OHIO, I hope they are still with your company!!!Your company’s service is a A+!!
I used this company for a recent move and they were excellent! Fast, and friendly! I was hesitant at first because I was debating using another company to save money but I am so glad I didn’t. The other company had bad customer service over the phone. Herlihy has great customer service from the start, we’re promt to respond to any emails and concerns, and the movers were professionals, (can’t remember names, but I think Bryan, Brian and Jason?) and did not slack at all on the job! Highly recommend and would use again!!
We recently made a move to a new home and the moving crew was fantastic..
Great people, no issues ever. Highly recommend
Great move! The guys were very professional and took great care with our stuff. Will definitely use them again the next time we move.
James and Mike from Herlihy were very professional and experience movers and packers. I couldnt have asked for any better guys to do my packing. They are quick,thorough, careful and great to work with. I would recommend them to anyone who needs packers or movers.Dave PressGrove City, Ohio
They were running behind schedule, but the office called to let us know that they would be near the end of the quoted window or a little late. The movers who helped us were very professional and efficient. The actual cost ended up lower than quoted because it didnt take as long as anticipated. We were overall very satisfied.
Very pleasant. Roy made the initial visit for the estimate very easy and was very informative on the first visit. He was the only carrier representative that came on time on the first date we scheduled. For various reasons, all the other companies either never called or called to reschedule at least once. Roy made a follow-up visit to bring some free used packing materials that really came in handy during the packing process which we chose to do ourselves.Clint was an outstanding leader in the face of several adverse incidents which occurred during the move. We lost a CDL driver which really complicated the already difficult process in our little town of Vienna which requires loading, unloading, and reloading shuttle vehicles to off-site locations because of the narrow streets. Also, during the move, my mother passed away requiring that my husband, who was already in Arkansas, had to receive the items I packed on the front end while I traveled to Texas to make funeral arrangements. He found Clint and the rest of the crew to be as cordial, competent, hard-working, accommodating, and respectful as I did.I think our move went very well considering the adversity we faced. Jenni was there to tie everything together upon the loss of the CDL driver and when our load went over the limit and had to be stored for a later delivery. We would definitely use Mayflower again. They obviously know what they are doing when it comes to big moves.
Highly professional and efficient service that provided a pleasant, low stress and cost effective moving experience. Highly recommend the use of Herlihy Moving & Storage, to facilitate anyones future moving requirements.
Kind gentlemen showed up on time and moved without a single issue!
The are a fantastic company to work with...we have used them on our last two moves because their employees are careful, courteous, and committed to making the customer happy.
I learned of Herlihys Moving & Storage via their commercials on AM820 St. Gabriel Catholic Radio. They are a first-class professional moving company with proficient teams and very competitive pricing.The team consisted of Dorrian, Mike and John – true gentlemen and skilled movers all – and arrived on time, ready to begin loading. They are highly proficient in logistics, and thoroughly answered all questions.The move was a multi-stop run involving various pickups and drop-offs at widely divergent points around the city, with several heavy and challenging items requiring careful prep. Each item was meticulously readied for the long trip around Columbus, and was delivered safely to its particular destination.I have recommend Herlihy several times without hesitation – their experienced team will provide you an economical, efficient, and worry-free move.
The guys handled our stuff with care and were so efficient and accommodating for our every want/need. I cant imagine moving again without their help!
We were extremely pleased and satisfied with the entire moving process and the people of the Herlihy Moving and Storage, Inc. Russ and Dorothy Roeder
Awesome place to work
They hired my son
Used every time
Rv to