I had to go to Home Depot early in the morning to get a few things, and took my dog with me. Everyone there was so friendly and helped me to find everything I needed. My dog is shy going new places, and I felt so guilty because I forgot his treats at home to be able to reward him for his bravery of exploring Home Depot with me. When we got to the checkout, Avanell, the sweetest cashier ever, greeted us both, and had a big bag of dog treats. She asked me if it was okay to give him one, and needless to say, he was a very happy boy at the end of our trip. I think he will be tagging along every trip to Home Depot now, and I have a feeling he is going to try and find Avanell every time. :)
Set up floor installation through Home Depot. Had measurements made by a person Home Depot chose. Said measurement person stated we had an uneven spot in our from and had leveling material sent with our flooring material that took 3 months to arrive after we were told all the materials were in stock.The installers pulled out all the carpet after mentioning that they felt the unevenness in the floor. Now we are being told they cannot go any further. Furniture spread out all over the house, no carpet in bedroom and closet, only ply wood in the the room and we are told sorry. It’s on you now.When we called the person over the installers he said we could put down sheet vinyl in our bedroom. That will really help the resale value of the house.Worst experience ever!! And we are told “well hope you can figure it out!”BS Home Depot. Thanks for leaving your customers in the lurch.
We love Home Depot for all our home improvement needs! Great location. Clean and well stocked. Even through the pandemic this location has remained consistent. No shortage of change. No lack of employees. Per usual the staff is extremely helpful and knowledgeable about their product.
Went for Lutron Caseta Lamp Models. Not on shelf where online directory said to go. Sales rep took me to discontinued end cap. Said product not selling in the store. Problem is HD doesnt try to sell high-end products, and Caseta is high-end SMART HOME lighting controls. And they didnt markdown the price for clearance pricing. Only wanted 1. Bought 2. Price was lower than Amazon.
Home Depot needs to quit being cheap and turn the Air on. The store was hot and I walked out because of it.
Did a pickup order. Pam and Justin brought out my order and loaded it. No problems with anything. Thank you both
Very helpful and friendly service ask to find a special air filter and the employee went out to search for it for me while I put items in my car
Waited 15 minutes for someone to show up in lumber to cut 2 feet off my 8 foot board. No show and so I left to cut at home. Maybe they were at lunch? Usually good service, with higher prices.
Very smooth shopping experience, we got everything we needed, was in and out very fast. Thanks Billy in appliances.
The ladies in the Paint Section are amazing.They were helpful and gave me choices.Thank you for all your help.
Great deals and great service. I even heard an employee on the phone with an irate customer. The employee was staying calm and trying to help even when the customer wouldnt stop yelling. Quite impressive! They have everything and regular deals
It’s a Home Depot. The staff is really helpful here.
They have everything you need, hardware is better at Lowes. Not too many experts in the various sections.
I went to the Home Depot on Wade Hampton looking for scented pine sticks for the Christmas tree. I asked a few employees where they were located and they said they were sold out. Didnt even try looking. I ran into Kevin, he stopped what he was doing, and he took me to a computer where he said I could order them. He continued to look for the pine sticks and found them in the store! They had moved them during night shift. Kevin went above and beyond to help me. Next time you are in the home and garden section look for Kevin, he is an outstanding employee and needs to be acknowledged. Thanks.
HONESTLY just started shopping at Home Depot regularly. We usually would go to Lowes. But, I do really like Home Depot better. Its way more laid back and the customer service is way better! For sure no where near as hectic as other stores. Someone is always near by if you need help. It may not be as massive as others but I would rather shop somewhere thats friendly and willing to help instead of being ignored. Home Depot will have our business now. I have already told others how much of a good diffrence there is between here and Lowes.
Home Depot in Greer has never been good with customer service. If not for the corporate advertising and the few items that are exclusive to Home Depot which are sometimes cool, I dont see how it could compete with the Lowes across the street. I know there are disgruntled employees in everyones work force but H D seems to have way more than there share. It shows in the mess the store is kept and the care less if your there attitude. It all seems to point to management and the way they treat and manage there people. I recommend Lowes. I feel appreciated and someone is always willing to help.
Staff was awesome in helping me with a bathroom design. Gave me printouts of the components that will work together for the project.
Just went in for a couple of hand tools.....had good selection short handle sledge hammers
Purchased some retaining wall block and some soils on line, set up the delivery date and paid. Order was placed on May 13th, 2021 and the earliest they had was May 25th from 6am-8pm. Followed the tracking all day and when in came mine it was crossed out!!!!!! Called the home office who then contacted the store. She spoke with asst mgr Mark who told the lady he would look into it and then give me a call. He was on duty until 9pm. Needless to say, never got my order, never got a call from the store or Mark and still have no idea when Ill receive my order. Last time Ill ever do business with Home Depot in Greer SC. Lack of respect for the customer and p@#s poor customer service.......................................
They usually have everything we need to renovate our home. Most all employees are helping.
They searched for my item in back stock for 40 minutes but found it and very happy
Great employees,but they dont have everything lowes has. Wish they did. I would never shop at lowes again.
Got good service right away. We purchased a washer and dryerMr. Case gave us very good and professional service
Prices have gotten better vs Lowes over the years. Exit and entrance a lot easier than Lowes to get in and out of.
IM AT A CLERK AND THE PRO LUMBER ARE SOME DIVISION THAT WAS REAL CORDIAL IN FRONT OF ME VERY RARE IN YOUR STORES.
The employees in the paint and plumbing sections went out of their way to get me the parts that I needed today. We visited on a Thursday afternoon. Those gentleman were great.
Home Depot in Greer is a good store. I find the staff more helpful than Lowes. Lowes is a bigger store with more stuff, but stuff is harder to find. Home Depot will give you more help, and they listen.
They have some knowledgeable employees who are very helpful. Not add knowledge as Lowe’s across the street, but still good to get help when needed.
The reason for a 4 star review is simple. I went to HD to find a way to keep my water hose from freezing at my RV as I looking at different things I was asked by an HD employee who actually have any idea really what I needed she worked in the flooring Department however she got on her phone and called someone who came to my rescue by giving me a couple of different ways to take care of my needs. Truly you couldnt ask to be treated better anywhere. Thats one of many reasons I chose Home Depot and thanks for all your help.
I bought a garage door opener and the sales person, Jacqueline who helped me was useless. At register, she wouldnt give me vet discount. I asked for someone to install and she gave me free consult for closet organising. When I got home I had to call home depot for installation of my new garage door openerSketchy.
Inventory low. Missing some items. Should have maybe 2 large stores not 4 halfway stores in Greenville area. Any other town I go to has full size stores very frustrating....
Great organization and very clean but selection and quantity is definitely lacking compared to lowes.
Very helpful when i went to get straw for chicken pen
Awesome selection on patio chairs. Found what I wanted. Lots of great flowers and ferns.
Love the new fluorescent paint thank you Rust-Oleum and home Depot
Associate couldnt find one of 10 units he said was in stock... Apparently store has inventory accounting issue. Associate was super friendly and tried his best to assist me. They get an A for effort.
I had knowledgable and friendly help with my purchase and was thanked as I left the store.
Its Home Depot and we love Milwaukee Tools!
Todays visit was terrible. Associate working returns very rude on handling return process. I am personally a contractor with home Depot. If I have to give customer service at high levels so should this lady as well. This location in Taylors SC.
I was just checking you out because I do miss all of you and you needed a little help 5 ⭐
Horrible! My wife and I ordered a door that showed up damaged over a month ago. The store sent it back and the new door was supposed to be in May 7. It hasnt shown up so we asked for a refund and we keep getting excuses. I have even called the corporate offices in Atlanta and still we havent heard of a refund coming which is over $800.
I am anti Lowes. I worked there and it has a horrible working enviornment, poor management, and huge turnover. So I only shop at Home Depot no matter what. Improvements need to be made. First of all theres never anyone around if you need to ask a question or where something is. Second, the paint department is one of the most important in the store and needs to be properly staffed. My experience was poor. The lady was rude and not helpful at all. I found things she said they didnt have. She treated me as if I was interrupting her day. Her shift had just started. She had no other customers.My previous trip to the paint dept was equally as bad in the opposite way. A gentleman was alone with many customers. He was seamlessly handling the situation. Everyone was content. Then his supervisor appears and begins to interrogate him about what he was doing, who he was waiting on etc...in front of everyone. I got his name and called the manager.Remember, this is just the paint department, not the whole store.
Very helpful staffs and I got all the items I was looking for
Great prices lots of inventory
GREAT PLANTS AND GARDEN AREA the older check out lady was very nice quick apologetic for the poor management, she called for second register and loading help but they never came but she kept going and fast polite the line had over 20 people at any one time but for the hour I was there she kept them moving
Like the garden of eden, only more manly.💪
Price gouging on wood is not good and thats what home Depot is doing
My favorite hardware and house improvement place! Can always find it. If not, ask a helpful associate! Ideally located in Greer, SC.
I wish there was more cashiers working the register. Only had 1 cashier working and 1 employee watching the customers scan&pay for items.
They never have more niche tools like a hand auger, which to thier credit, apparently noone in the state sells one. But if your looking for tools, they haveem.
Dave in the paint dept couldn’t be troubled to help puzzle out a paint match
This home depot is nice. The people are helpful and its always clean.
Ordered online for pick-up. We were early according to them (2 hour delay from time of order) so I went inside to find 2 associates picking orders together which is non-productive when the order only contains 3 2x4s, 2 sheets of drywall that is quarter inch, and 5lbs of sheetrock compound. When I spoke with lady up front she was rude when I asked if I should wait in online pick-up or come back stating I dont care what you do. So I canceled order and went across the street to lowes.
For an older store, it could use an interior facelift. The Lowes directly across the street is much newer, price competitive, and handles some of the same brands in appliances.
I needed a new microwave and went in to buy one and was informed that they no longer carry appliances in the store but that I could have one delivered and they didnt have a floor sample of the one I wanted. Walked out and wont go back to their appliance department.
Always helpful and have exactly what I need.
Home Depot and Lowes carry the same products, for the most part. Ive probably go a dozen of these big box stores within about the same driving distance. What sets the stores apart more than anything else is service:. availability, knowledge, attitude. Thats a store management thing. This home Depot takes second in my ranking.
Bought a mower. Took less than minute. Bam!
What can I say. HD is just not up to par. Go almost daily as Im in construction. Went in last week, paid for a rather large order of lumber to be picked up 3 days later. Was not ready and took over 2 hours to get it loaded. Without my receipts would have been a disaster, theirs was wrong. And I did all this thru the pro desk, really.
Awesome service. 3 guys practically did the shopping for me to ensure I found everything I needed.
Several aisles were blocked so I was not able to purchase the items needed.
Did not have pine needles and had a about 4 empty trailers sitting there
Awesome to shop some of the staff are nice,an helpful other not to nice told me dont get payed enough to help me put kitchen cabinet in back of the truck wit me thank you to the young man who was homeless who help me didnt even want 20 dollars, from me only took 10 thank you Joey for your help
I walked in was greeted immediately by an employee who directed me to the plumbing department where I was greeted by yet another employee who explained in depth the differences in the water heaters explained the different ways to install the water heaters and help me decide which way was best for me helped me load it by the time I got out of check out and brought my truck to loading area employees were waiting to load me absolute best experience ever!
Rude associates that acted like it was torture to assist customers
Great service.
I BEEN SHOPPING HOME DEPOT FOR YEARS BUT GREER LOCATION IS TERRIBLE BEEN THERE YESTERDAY TRYING TO BUY A MOWER TRACTOR I SEE IT 2 OUTSIDE IM ASKING IF THEY HARE AVAILABLE THEY SAID YES WHEN I TRAY TO BUY IT NO BODY CAN FIND IT IN THE COMPUTER THEY SAID COME BACK TOMORROW I WILL HAVE 1 FOR YOU I COME BACK NEXT DAY AND NEVER FIND 1 AGAIN ON THE COMPUTER BUT 1 STILL OUTSIDE NO BODY DONT KNOW NOTHING ON THAT PLACE 🤬🤬🤬👊
Found what we were looking for Ms. Pam was very helpful
The manager kicked my group of friends out for no reason. We tossed a football around in the corner of the parking lot where no one parks. They also mad false claims to cops about us. Don’t support them any more!!
I love the Home Depot personally. Its my first Go To place when we are tackling a do it ourselfer, flooring and appliances. Ive enjoyed many purchases using my card and paying no interest from six months to eighteen months. You cant beat that. We were in today to pick up some red Christmas lights for some last minute decorating and of course they had the perfect ones. I was very near the service desk and I asked if I could just pay for the three boxes there. The lovely lady behind the desk handed my grandson the gun and asked him to scan the boxes and how to do it for the same item times three. Is that incredible customer service or what? I loved that! Any wonder why I shop there first for everything?
Found unit damaged. Took back and changed with no questions asked
Super helpful! And nice! They were able to help figure out what I needed and pointed me in the exact part of the aisle (on the other side of the store!)
The store is disorganized and impossible to find anything. The other customers are rude.
Overall clean experience. They just didn’t have what I needed at the moment. Great group of people.
Just love as you all knows they have almost everything we need to build ❤
Good service. I got great deal on appliances.
Great shopping. Good service.
A GREAT PLACE To SHOP
Great service and value!!
The help are slow and dont care
Very easy to find what I was looking for. Very friendly staff.
03 24 2021Just Left home depot garden centre Still closed 20 after 8.am nobody knows whos posts to open up sad poor Management
Great to order online and have curbside pickup
I prefer home depot over lowes. Not only is it more convenient but i like the layout of the store better.
This place did not have the the tuff shed I was looking for. However they were looking for employees
The managers kicked me and my friends out of the parking lot for tossing a football around. The cops got called and they tried to put us on trespassing. The manager said we were hanging on the sheds and destroying them. Do not support these guys anymore!
Employees are helpful.
It’s amazing how they go the extra mile to NOT help you. Change the slogan to., you can do it .... GOOD LUCK finding someone willing to help.
Brenda is about the most delightful person to help us out in the garden area, basically ever. Genuine, friendly, and unassuming; we’ll definitely be back.
Well, I am really a Lowes shopper. Even my family have worked there. But I wanted a ryobi tool set and that meant Home Fepot6. Well, Mr. Dave in tools was SO helpful. I will definitely come back for tools.
I dont shop at home depot except when I have to.
Surrounded by computer trained pros who dont know diddly from squat, wont assist in any way and need to pull their pants up
Love Home Depot they always have everything in stock
Went to buy some rope for tug of war and Paul (the man that helped us) was super helpful. He helped us find rope that was soft enough to the hands and at a good price. Hands down the best employee there!! 5000000/10 would recommend