I called numerous times to get a flat tire change. Purchased two vehicles from this dealership. You would think they would help me out a bit. I waited for someone for 3 hours! They continued to extend the wait time and when someone finally arrived he said he didn’t have the parts to change my tire and charged me for a cancellation fee! Continuously asked me for cash (why? So it can’t be traced?) The service provider that arrived was so rude, at least say, “sorry you’ve waited over 3 hours” What happened to customer service? This really needs to be taught. I would never be rude to a client who has brought business to this dealership for years. I was nothing but polite once he arrived, so the attitude was all on him. Had he been polite I would definitely give a higher rating but he acted as if I inconvenienced him! What a horrible experience. Look elsewhere if you’re ever in dire need of quick service for a tire change. 0 communication with their clients.

The salesman couldnt be bothered.

Before I got out of my car, the guy was telling me I would have to pay $199 for diagnostic service of a check engine light. After an hour they didnt know and said they needed more time, but the next sentence was that it would cost $300. I said for what? He said parts. I said how do you know what parts if you dont know what the problem is? I took my car and left.

Great service was in the sales showroom, Jan was my Salesman. A true professional great guy.

I enjoyed my car buying experience. The staff is very professional and patient. Everything went very smoothly. Very happy customer.

Great place. I apologize for any confusion. Harris was extremely fair, great service from James Skinner and Mike the pre-owned manager is extremely responsive. Love the A6. Thanks again.

Friendly Atmosphere Great Place To Take Your Audi For Service !!!Very Professional Staff

Very helpful staff but the car that they advertised had been sold so it ended up being a wasted trip. Perhaps more accurate updates on the inventory.

I stopped in around 7 p.m. on a weeknight interested in buying a car I waited 15 minutes and nobody came to talk to me unbelievable

Not one person greeted or acknowledged my existence. I walked around for well over 20 minutes.

Good Audi selection

They didnt fix my car well

Ugh.

Excellent staff