Stellar customer service from Alex and Cathy will be back and I highly recommend this dealership to everyone looking to purchase the right vehicle. They were definitely more friendlier than Roswell location and I was very pleased with my purchase. Quick process and paperwork didn’t take forever. Good selection of Maseratis clean car fax and vehicle history. Priced right thanks again Alex the store manager was very knowledgeable, Cathy finance manager was great with the paperwork process and good about following up with customers that was a plus for me and Jack the owner also followed up via emails. I finally got the one I had my eye on. This location and staff comes highly recommended.

Buyers Beware! I would highly recommend fully inspecting any vehicle purchased from Lotus Greenville. Unfortunately after barely making it two miles after purchase, my vehicle is no longer drivable. Every system on the car needed attention and now the engine needs to be completely rebuilt. Very costly and disappointing experience...

Drove all the way up from Atlanta to come here for a 2019 GTI Rabbit and it was completely worth the trip! As soon as we got in, Eli got us rolling with a test drive and gave me that extra assurance that this was the car I wanted. Helped me through the process with ease. Eli is well informed as well as the other staff. Kept me informed throughout the process and shared many great stories of his other cars and peoples builds. I can say that he is a well respected member of the car community around Greenville and is well knowledgeable in all car brand models. A+ experience and will definitely keep tabs on this dealership for possible future business.

The salesman Eli was great throughout the whole purchasing experience. He even picked me up from the airport since I was traveling from Maine to Greenville, SC to pickup the vehicle. I love the used 2019 Volvo XC90 that I purchased front the dealership. Thanks for all your help Eli!!!!!

No question, I had the best online car buying experience Ive had in a long time!! Karla was very patient with me as I knew what kind of Maserati Levante I wanted, but I was unaware of all the specs, bells n whistles and service options. Her customer service was exceptional, she answered every question in a timely manner, she provided me a step-by-step guide of buying an exotic car online and I honestly feel like they provided me with the best deal possible. The car was delivered a day earlier than expected, so I got a chance to joyride in the city at night, I put it in sport mode as it shredded the road. I literally cant wait to purchase another exotic from Karla. The only thing I regret is not having the ability to shake your hand, look you in the eye and say thank you for such a wonderful buying experience.

Great salesman and friendly. I would give it 5 stars if they had waxed it before we picked it up.

Ive been meaning to do this review for a while but being busy I put it on the back burner for a couple of months. Doing business with Maserati Lotus of Greenville was by far the best car buying experience Ive ever had. Ive never had a negative experience purchasing a car so this says a lot. Carmen was great at making the process care free and comfortable. The hospitality was something Ive yet to experience and it was quick and without any issues. I recommend this dealership and I can say I will possibly do business with them in the future.

Went to purchase a Quattroporte from out of town and had clear communication with the dealer throughout the whole process. Eli was especially helpful in showing me the car and guiding me through the buying process, and everyone else was friendly and accommodating as well. Overall a great first time buying experience.

I’ve purchased many cars over the years, one of my most enjoyable happened at Maserati Lotus in Greenville SC. Purchased a Ghibli from salesman Eli, very knowledgeable and helpful, not a bunch of sales people trying their high pressure BS like most dealers. Thank you! Finance Dept and Sales Manager not only did their jobs but actually fought for me to the Banks! My experience seemed like they want to help you purchase the car you want, not pressure you just to get some gimmicky sales stats like many many Domestic Auto Dealers!Great job guys and gals!

Not an extreme selection but what they do have is absolutely beautiful. Even if youre just bringing younger children with you to look at their inventory it was definitely something my children will never forget. Excellent stock!

Just took ownership of our new to us Maserati and must say Maserati of Greenville has been the best experience Ive had with a dealership. The customer service exceeded expectations and could not be happier I chose to work with them. We love the car and will hopefully deal with them again in the future. Thank you to the Maserati of Greenville team you have made our dream of owning a Maserati come true!

I Was going to buy a Bentley from them it was at a unbelievably price after they got me approved then dropped the boom on me that the check engine light was on and the Bentley dealer couldn’t figure out why it was on they knew that before they ran my credit than they was trying to get me to buy the car site unseen having owned a Bentley I know if the check engine light on that’s a 15,000 problem that they was trying to pass on the me very shady......UPDATE UPDATE Carmen the sale lady call me and I gave her the business for like three days she was so great and I decided to buy a 2015 Maserati for my wife I’m giving her 5 stars she made me happy she went above and beyond the call of duty I’m changing to five stars but the above stuff did happen it’s bitter with the sweet type of thing Thks great work Carmen by the way Carmen had nothing to do with the first stuff involving the Bentley want to make that clear God Bless

The team at Maserati Lotus of Greenville is 5 Star all the way!Our salesman Eli came right up with a big smile and a handshake. Eli answered all of our questions and concerns and showed us how to adjust our seats and even helped us drop of a vehicle after he had been working all day.While we were waiting Mikayla brought us 2 cups of coffee to help keep us warm on a cold winters evening.Alex made the paperwork process a Breeze and even gave my son and I a Hat!!!Before we left Steve from service stopped by to introduce himself and we really enjoyed listening to his expert advice on servicing our new Maserati.The Overall experience was Awesome but now I must go get back to enjoying my new Maserati twin turbo... Cheers!!!

We arrived as customers, and after our enjoyable interactions and dealings, we left feeling like friends and family.We worked with Eli and Alex via internet and phone for a week or two, prior to our trip to the showroom. Eli was very thorough/educated in explaining all aspects of our gorgeous Levante. We’re looking forward to our next trip to Maserati Lotus Greenville. It was such a pleasurable experience!

Maserati of Greenville is an amazing dealership. Yes, they sell some cars that might be out of the normal price range for average people but they do buy A LOT of high quality used vehicles from auction. I highly recommend stopping in and talking to Alex Ahlgrim he’s new to Greenville but he is by far the most patient and knowledgeable salesman I’ve ever met. Took his time to educate me on a car I was looking at and showed me all the ins and outs. This guy makes you want to buy a car from him

Had wonderful experience at the dealership today which is rare. After the reading the raving reviews about the salesperson Carmen I had to see what the fuss was all about. She truly was a pleasure to work with great person with the personality to match. I’ll be sure to tell all my friends.

Great place. Eli is excellent and they have some fabulous classic cars

If I could have given no stats I wouldve! Carmen was quick to help as well as judge. My fiance and I was looking to buy a 16 GLA well he was co-signing for me and he has a perfect credit score,however, mine was 676. Well I was told he couldnt co-sign because we didnt live at the same address. Since when did co-signers have to live together? She initially asked if he was my father, like what difference did it make. Our financial institutions offered to finance for us but we will be taking our business elsewhere! This is only a small portion of how I feel!!!

Gary was such a great help with this transaction. You always put your faith in the honesty and integrity of a seller when buying a vehicle unseen from across the country. Gary made this process as easy as it could have been. And an honest description of the vehicle was greatly appreciated.

AMAZING Experience with purchasing our car there. Carmen was AWESOME.By far the best deal we found, with expert customer service to top it off!A lovely, hassle-free car buying experience is guaranteed with Carmen and the rest of the team @Maserati Greenville!

I always have a great experience at Maserati Lotus, and have been going there the past year or so looking at cars. Alex helped me out tremendously when I decided to buy last month! He made the process less time-consuming than most dealerships I have purchased through. From selection to signing, he advised on what car would best suit my needs when I narrowed down between the two that I was looking at. I couldnt be happier with my choice today! Ask for Alex if you want a high-end experience, as he knows his way around exotic, foreign, and daily cars alike. Five stars across the board *****!

Bought my Maserati here. I had the pleasure of being assisted by Carmen today, very professional and very pleasant experience. I highly recommend her as a sales agent.Dealership overall 4 stars.

Found our Explorer online and called and spoke to Carmen. She was absolutely wonderful. She made this the easiest process ever for us. Would recommend going by and seeing her for a great deal!!

Dustin McConnell was outstanding, went out of his to help us get in the vehicle of Melissa dreams! Recommend anyone to go see Dustin at Maserati of Greenville

What a great car buying experience! The team at Maserati Lotus are a class act. Jared, WIll, Karla and Keith all acted as one team to help me with my buying decision. The most impressive part is they all knew me by name and treated me like I was the only customer in town. I’m ecstatic with my new car and have already referred friends to the dealership.

These guys are awesome at what they do!! Filled out the credit app online, they called and when went and picked up our Range Rover! The whole experience was quick and easy! Thank you so much!

Mike was super nice and friendly. Kept me informed throughout the entire process. Even after I purchased he reached out several times to ensure I was pleased with my vehicle. David was very personable and happily took the time for my (numerous) phone calls to get the deal done for me. Ive recommended this dealership to everyone since. Very professional and friendly atmosphere. Will be back when Im in the market for another vehicle!

Unprofessional Sales Service Ever Experienced.They sold the car which they were negotiating With me to someone else without letting me know. and my side I was spending time to the bank for the loan. They didn’t have that courtesy to call me that they sold it.Instead of apologizing they were rood.Never recommend this place.

Dont hesitate to check out Maserati Lotus of Greenville. Yes, they have some expensive vehicles, but they also have a ton of vehicles (new and used) at very affordable prices. Be sure to ask for Mike Kulla when you go in. He was a pleasure to work with and was very willing to work around our time schedule. The financing manager was funny and not pushy in any way. I highly recommend searching for a vehicle at this location!

I drove 5 hours to Greenville with the intent of buying a vehicle. I had been talking to Eli for most of the week and even FaceTimed him to look at the car. Upon arriving we discovered the vehicle was not as described. The front tires were almost bald at 5/32, there were multiple small dents and gouges on the vehicle that we had not been told about or had been described as small scratches, and the rims were damaged very visibly. The car was in very poor shape for only have 23k miles. All Eli did was shrug and tell me it was a used car. I understand it is a used car, but it was very unprofessional of the dealership not to make us aware of these discrepancies before driving 5 hours with the intent of buying the vehicle.

Very friendly and helpful staff! We drove two hours to purchase a Subaru that they had. They were extremely helpful working with us on a price in a timely manner and made the whole process easy! Mike was our salesman and David helped us with financing, both were very friendly and helpful.

We bought our daughters first used car here and Dave Samuels was so helpful and nice. We looked at a few cars and he is such a genuine person he helped find the bet prices safe car for our daughter. We will definitely use him if we need to purchase any more cars.

I bought a car from here recently, and the experience was flawless. My sales rep was Carmen Farrow, and she made the whole transaction smooth and easy. What made me all the more impressed is after I purchased the vehicle, my DMV threw me into a bureaucratic nightmare that was of no fault of the dealer. Megan EcElrath went above and beyond in helping sort things out with my state. These folks helped me well after the transaction. Megans help is the sort of service that makes one compelled to write a review like this. Do yourself a favor and give Maserati Greenville a try!

Carmen and Jared I appreciate you reaching back out to me and reviewing the money factor issue with me. Appreciate you both!

Ive had a couple repairs done here. Good service. They sell used cars and seem to have good prices. Even the occasional budget priced used car.

Eli,thank you so much for today,you help us a lot!Great customer servics(we definitely will buy again from you)

A great service and parts department to deal with! Had a ghost problem with that was to track down but they hung in there and was able to find it and multiple tests.

Ask about the “Bumper to Bumper” warranty

If you generally dislike the experience of car buying, you need to go and see Karla Chickering at Lotus / Maserati Greenville. Obviously, she has been at this for a long time and really understands how to make the experience pleasurable. Youll come in as a new customer, but leave feeling like youve made a friend.

Carmen is great, sales manager is a piece of work.Sales manager knows more than you about everything. Worked for a guy 1x like this.

Carmen is the epitome of customer service. I am the textbook of OCD when it comes to my vehicles, and she accomplished, accommodated, and exceeded with no hesitations. I will absolutely refer her to any customers, as I know I am a “picky Patricia,” indeed. Thank you for EVERYTHING!

Carmen is fabulous to work with. Best dealership experience we ever had!

Just want to commend the service department for a job will done the couple of years I have been a Maserati customer. Steve Saunders does a great job and gets the job done with a team you can trust.

Carmen was great and they had my transaction including getting the car detailed, completed in less than an hour!

I bought a used car and the process was unbelievably smooth. Got a great deal and everyone was really nice. Definitely recommend!

I had the joy of purchasing my first car from Maserati Lotus Greenville a couple of months ago. Karla, and the other employees of the company, made what can often be an unpleasant experience, a very pleasant and easy one. I highly recommend their service!

Mike Kulla was a great salesman to work with. No pressure and very nice. Its been a few weeks now since I bought my 09 Scion xD from here and Im very pleased with my experience. I got a fair price and everyone was easy to work with.

I was looking to buy an Alfa Romeo Giulia Quadrifoglio for quite a while, and being a more rare car, it was hard to find the exact spec with the ownership history I wanted. After finding the car on the dealers website, I decided to take the car for a test drive.Right when I got to the dealership, I started working with Alex Ahlgrim and I told him I wanted to see the Quadrifoglio. Being the only Quad on the lot, I expected him to not know a lot about the vehicle. Boy was I wrong. Alex knew everything about the Alfa, and I had an absolutely fantastic buying experience. You can tell hes in the business because hes a genuine car enthusiast, and not just a sales guy looking to push cars. As an enthusiast myself, this was a very welcomed change from what I normally see when buying a car.Overall, the buying experience was a breeze, and I have nothing but great things to say about Maserati Lotus Greenville.

They have a great selection of new & used cars and the sales professional Carmen was really great to work with

Mike was very helpful. Called me when new cars were available. Definitely would buy a car here again!

The staff was just wonerdful.

Mike Kulla is amazing, we came to see him 3 days this week and he has been amazing each time!! Will definitely use them for future purchases!!

I have purchased several vehicles from this dealership. They are first class in every way!

Carmen has been wonderful and fast with my process of purchasing my 3 vehicles....2 ghiblis and a levante I will always buy my Maserati from her

If youre interested in MaseratisMaserati Greenville is the best place to go! With fine sales peoplelike Will Jones you cant go wrong.

A young man who dates my daughter had lost his father several years back. He was left a substantial inheritance. At 20 years of age, he, as most kids that age, dont listen to their elders. He realizes his error afterward. Shows me his transactions and wonders if he got screwed. Ummmm, YEP. He purchased a 2016 Evogue Dynamic for $44,500.00. (over retail BY $2,000). One month later, he returned to trade it in on a 2012 Panamera. He was given $36K for the land rover and overpaid significantly on the Panamera! Now I understand the dealership is there to earn a profit. But $13K+? Really?? This is obscene. Its akin to gouging. Just because you can doesnt mean you should. Have some integrity!I would not recommend this dealership to anyone.

Beautiful collection of automobiles, Carmen was a delight to work with.

Great experience with Carmin Farrow! Best experience ever at buying a car and to top it off, Ive got an amazing beautiful maserati! Keith was so nice and very helpful as well. Go there and ask for Carmin!!

Hold on to your butts

Mike Kulla was very nice and courteous gave me a nice price.He went above and beyond to make the price happen. I am so thankful and blessed that he was my dealer.

Great place friendly staff. Very helpful

Excellent staff and a great selection of high end vehicles.

Most of the salesmen here seem like all they know how to do is lie. I had so many issues with the way they handled my trade in, it took weeks for them to finish paperwork.

Very professional!!! Flew in from out of town to pick up my vechicle.Mike was there waiting for me to land..and David made my tranaction smooth. Just cant say enough about the friendly service, I would definitely buy from them again..

I worked with David Ubina and he really took the time and listened to what I was looking for. Great experience! Thanks David.

The staff at the dealership were very nice and very accommodating.

They convinced me to buy but they never followed up!

Friendly award-winning staff!!✔️✔️

I was interested in buying a certified 2014 Ghibli at Maserati of Greenville. I spoke with Carla over the phone and she was very helpful and informative. A few days later I flew to SC from GA with intentions of purchasing vehicle that day. Carla picked me up from the airport and after we arrived back to the dealership I did a thorough visual car inspection. At that time I noticed some scuff/ scratch marks around the bumper and wheel base of the car. Carla mentioned it could be fixed or made less noticeable, and that a car detailer comes on Fridays to do such repairs. When it was time to negotiate the price and speak upon the car’s scratches; Keith the assistant manager/finance specialist was then brought in to discuss details. The vehicle was priced at $38,898 about $1500 over the national sales average, so I asked for a price reduction. Keith would not honor my request to repair the car’s scuff/scratches as well. He said, “I’ll send you the paint color, fix it yourself” nor lower the price. Keith was not friendly, dismissive, and not flexible on any of my request. Unfortunately I left with no vehicle and Carla took me back to the airport. Days later I called Jared, the store manager because he wasn’t there when I went to purchase the Ghibli. I wanted to inform him on Keith’s lack of sales tact and customer service. I was unhappy with Jared reponse to my call. If you value customer service, price efficiency then think twice before purchasing a car from Maserati of Greenville.

Very nice people to work with, see Mike, he was my sales person, he did a great job.

Called and spoke with a guy there today about my Lotus, Im so glad to find a knowledgeable person, super nice guy, very intelligent, Thanks Man !

Will was very knowledgeable about the cars. Thanks.

I do not recommend this dealer if you have to deal with management. Seems to be a bit on the greedy side.

Great phone manners.

Still thinking!

Dishonest, bad customer service was atrocious

Nice

Excellent attention. Thanks to Carmen for such good service.