Very friendly customer service, I can proudly say it is the best store in Northern Colorado!! Keep up the great work. They are very knowledgeable, and take their time to help in every need! Great staff, and very respectable!
Knowledge, supportive and really friendly. Ive done 14 years with your Local Business on Drake Road & South College Road! I intend to continue with this particular Location, Thank-For your time!
Did a mystery shop and had a great experience friendly staff would recommend
Very nice service.
The manager Alma was so helpful when I lost my phone and had to activate a new one. I really appreciated her patience and willingness to help me through everything, wouldnt go to any other cricket store but this one. Thank you so much.
Had an amazing Experience at this store!! Isaly was very professional, polite, and Very Knowledge on all the phones I had questions on I appreciate the time and patience she had with me that is very rare now a day!! Excellent establishment will be only going to this store from now on!
The store was ok but none that work here have cricket. So many stalls in purchasing a phone, so I decided to stay with my current carrier and negotiate more fair pricing. Maybe if the reps had Cricket phones, it might be more appealing. I have worked in many positions in mobile sales, and I really had to have the carriers phone to sale the product to be most knowledgeable.
Thank you Diana for all your help! I never write reviews because I consider good customer service a lost art form...However... Diana at this location did an exceptional job for me. Polite, courteous, friendly and professional.Again thank you Diana!! The manager there should give that girl a raise, she went above and beyond expectations for me and is a great representative for Cricket!
This is the best location! Always pleasant, always helpful! Knowledgeable about products and services. Parking can be troublesome around lunchtime.
Isaly has continued to be professional, patient and helpful with my special needs. I sure appreciate it!
Entered the establishment about 1 pm 9/22/17. One employee present sitting on a bench near the front window. Ten frustrating minutes later I left. Seems her only interest is a paycheck. Her only response to my issues with the phone I purchased 8/25 was to tell me to call 611.Ive been a Cricket customer for six years and have two lines. Have purchased six phones from them. Use autopay. Guess Im not a customer they want to keep.10/19 Needed to make a purchase. Was helped by Diana. She was friendly, courteous, helpful and not in the least condescending. Helped me resolve some minor issues with my phone and went out of her way to find what I needed to purchase. Her I will give 5 stars.
Becuz they fixed it and you and your bonkers broke it by 2:00 oclock pm yesterday after I only had it for an hour.
Awful customer service. Do yourself a favor an stay away. T-Mobile is so much better.
Fast friendly people..thank you Chris 100%
LOOKING FORWARD TO BEING WITH CRICKET AND FOR LONG TIME ITS GREAT TO HAVE A GOOD PHONE CUMPENY TO GO TO
Every experience here has been a NIGHTMARE. Kiesha is a horrible supervisor who allows her employees to constantly pass the buck and not conduct any type of typical in store services. They opted to either force me to buy an unnecessary item before they would activate my phone or to not service me at all. I have reported this store to 800-Cricket Wireless. What good is customer service if youre too lazy to perform any service at all?
Thanks for being conveniently located in an area that I have no service, this way I can just walk right in and pay you in person since over the phone is not an option.
Horrible customer service! So rude. Staff isnt educated on product
Clean. Person who was there didnt say hi when we walked in. No coverage in the area I need.
Great customer service I love that Cricket! :)
Excellent service, very knowledgeable, and gave good information!
Very friendly and knowledgeable.
These guys are never really to busiy for me to visit and all my stuff done!!!!
Friendly staff members
Itzae was a beast at customer service!!!
Great service..!!
Excellent service
Really nice
Really Helpful
Habland Spanish
I like it