I have been a Lithia customer for sometime now, the staff have always been professional and friendly, taking the time to ensure that my vehicles are in the best condition as possible. They make my safety their priority to 5he smallest detail. I have friends and family who are Lithia customers as well, they are in agreement with me. Satisfied customers are the best advertising a business can have! The Service Department and technicians go out of their way from start to finish. Thank you Lithia Dodge, I appreciate your business.

Mike Staley was a very professional and courteous salesman! He helped us from start to finish and was never pushy. Thanks for all your help Mike!

I have had very bad experiences with Lithia of Great Falls in the past. I had all but written them off, then my wife had an amazing experience with James McAlister. I still had little interest with doing buisness with Lithia but she set me and James up to look at Rams. James gave me the experience that I look for in a car buying experience! I would recommend him to anyone. He is honest, low pressure and not your typical car salesman and I mean that as a complement!

We came in a few times looking for a good winter vehicle and due to not having the best credit and not the biggest inventory in our price range... it wasnt easy. Michael Staley is by far the best car salesman I have ever met. Not only is he honest, consistent and determined, but an all around great person. Thanks to him I got another chance at a vehicle and on top of that, the one I really wanted. He made sure that we got what we were looking for as well as, made sure that everything worked out in the end and for that I am forever grateful. An experience I wont ever forget.

I drove 4 hrs to this dealer after calling and confirming that they had 2 different trucks I had found online. I was informed that both trucks would be available to look at and test drive when I got there. After getting to the dealer, only one truck was available and the other was on a lift with no one available to get it off the lift for the remainder of the day. I did end up purchasing the other truck after confirming the truck had intact gone through a 101 point inspection which ( supposedly) found no issues and the rest of the sales process went smoothly.Less then a week later I brake down on the side of the highway and my truck will not start. I get it towed to a mechanic who found very low fuel pressure and the water separator was completely rusted over. I called Lithia later that day and was told that the manager would be in the following day. The next day the manager wasn’t in his office again and was proceeded by a weekend. Mid week the next week I finally get ahold of the manager who says that because I didn’t get the warranty they offered. They couldn’t do anything for me.I get that I didn’t get the warranty but less then a week later braking down and not starting is a bit much. All I wanted was for them to at least offer a small fraction of the bill since they had just completed the inspection.If you plan on purchasing a truck though then. Don’t trust their service department because they dropped the ball on me.

Best truck buying experience ever! Kali Dubois! Shes the one to talk to! She worked so hard to get me exactly what I was looking for and at the right price I wanted! Thank you again Kali your the best! I would recommend Kali Dubois again and again!

My wife and I were pleasantly surprised at the smooth purchase process we experienced while buying our Ram at Lithia. The salesman, Shawn Larson, was very knowledgeable about the Ram products and all the various models to choose from. He was probably the most friendly and organized salesperson we have ever dealt with and would definitely request him should we decide to buy another vehicle. For the time being we are thrilled with our Ram and will be taking it on the road next week. We are really looking forward to spending some fun time in our new truck.

These guys were very friendly and no pressure. They listened to what I wanted and helped me get just that.Alex Williams was my salesman, and he was great!We are very happy with our experience at Lithia and will definitely buy there again.

Great dealership. Went in looking for a cheap winter vehicle and was treated as well as a new car customer. Sean Arnold, the manager, was great to work with. They even picked me up at my home and brought me back to pick it up, since I live alone. Highly recommend.

This has been the best car buying experience I ever had. I walked in, James met me at the door, asked me a few questions and away we go! This dealership has the best teamwork, in life...Everything was streamlined and I wasnt waiting there for hours!! I walked away with my dream Jeep and I have James McAlister and that amazing team to thank for it!

My hat goes off to the engineers and designers of Dodge trucks and cars. For this particular service and parts department in Great Falls Montana, avoid. Go somewhere else. Pay a mechanic to deal with it, but dont waste your money with these guys. I have 2 dodge vehicles in my driveway, and every time. Not just once, but every time I order parts, try to buy a vehicle, or have my vehicle serviced here, ends in failure. So far Ive kept going back because there is a geographical divide here, and to get to another dealer is some serious mileage. But no more. I would rather drive two days out of state than come back to this shop for anything. At this point I dont trust them to put on my windshield wipers They left greasy fingerprints on my windshield right in my field of view, after ordering a part that doesnt go to my vehicle, sorry, refund, cant help you after a week!! Never again

I am not one who writes these but I would like to warn people before going here. Their word means nothing and don’t buy used vehicle from them, mechanic does not go through. Spent well over $55,000 at this place in the last 6 months. In January of this year we bought a $40,000 truck everything went great. 30days after buying it something started to leak and they fixed it no questions asked. Little over a week ago we bought another truck because thought they were a good company. They said their mechanic went through the truck we bought. Not even hour after buying it the entire hub went out, they fixed it. A week after buying it the fuel pump goes out and they will not do anything about it. $700 out of our pocket, after a week of owning the truck. We asked if we could trade out of this vehicle because obviously the mechanic did not go through it. We asked if we trade out of this pickup would they give us the amount we paid for the truck, they said no.

Great to work with, black and white deal no trade and no hassle. Truck, Ram 2500 Laramie gasser special order arrived earlier than expected and was built exactly as ordered.

I bought a car from them on august 3, they had to fix the wheel bearing. They replaced them but the problem is still there. I brought it to the service department for that issue and a couple more issues that appeared and was told one thing from them and then one thing completely different from the sales department. A couple days ago my check engine light came on and I called to talk with a manager. Took me two calls to reach someone( two different days). I talked to sales manager and told him I just wanted to traded because I didn’t feel confident with them fixing my current car. I was told they would start working on it and they haven’t contacted me at all since. I called and left voicemails and messages and still no response. Very upset. Don’t recommend at all. Horrible service.

We had a great experience and felt like we got a fair deal! James McAlister was super helpful and did his best to make sure we got what we wanted and Shawn made the paperwork part feel like a breeze!

Gaylene was VERY helpful. She jumped right in and assisted me with knowledge and expertise. Lithia is very lucky to have her. She followed through and got back to me with a solution to my problem.

Avoid like the plague. Attempted to sell a rough, used Ram for 60% mark up with zero effort to fix up vehicle to acceptable standards. They forgot to clean the truck after a week of having it… well the previous owners name was all over the truck. We contacted the old owner and discovered the truck was traded for $40k. Tried to sell truck for $64k. Called them on it and offered a 45% mark up. Wasn’t good enough too greedy. Unethical and crooked.

Over Great Experience. I received everything I was looking for. Alex Williams was my salesman and did a fantastic job. He was knowledgeable, polite and professionally kept. I traded a 2020 Jeep Gladiator on a new Ram power wagon. The sale was smooth and extremely quick as I preferred. I also had a cosmetic issue with the same vehicle and they easily fixed the issue with no issues quickly and with no money out of my pocket. They really took care of me. I was impressed with everyones professionalism. This place is definitely not like a typical car sale lot, very accommodating for your needs and not pushy at all. I would highly recommend this location if your Interested in a Chrysler product!

I don’t have real good credit but Michael my sales man and I also call my friend really went to bat for me with the rest of the staff. They really went those extra miles to get me in a car that I can afford. They’ve all done an awesome job for me. I would recommend going to these guys at Lithia Dodge & Jeep and you will not be disappointed. Ask for Michael because he really cares about you not only as a customer but as a person. I’m glad I met him. Thank you Michael for everything

Traveling for 4 weeks with new Cherokee and seeded oil changed which they accomplished quickly and efficiently. Thanks for the great service on week 9 now.

Michael was fantastic!!! Very calm. Not pushy. Just asked what we were looking for and at what price range. He showed us what they had. We looked at a couple. He asked if we like to take it for a spin. We did and loved it. It was like shopping for a truck with a buddy u hadnt seen in a long time. Thanks again michael!!!!!

They were very helpful and nice young men. Our battery in our fob was dead, they were so accommodating to us out of towners.

Will not buy from them again first they approved me for the wrong truck then after an hour they got me the truck I wanted then gave me the new truck with the gas light on and would not put any gas in it and it took almost 4 weeks to pay off my old truck very disappointed

Craig is the Best Salesman I have ever worked with. Very Helpful and Knowledgeable of my new Truck

Thank you for helping me get my Certified Pre-owned auto and for standing behind its promises.JMichael, the salesman, and Sam, service department

The new service manager is a great improvement from the last. All problems were address in a timely manner. Parts where ordered and then the truck was then scheduled in and fixed. Thanks to Deven the service manager and Kalven shop forman.

My experience with Lithia Chrysler jeep and Dodge was great! The banks was giving me a my boyfriend problems about getting approved for a used truck. But the people who work at Lithia never gave up on us and did everything they could to get us approved. The Ford dealership never tried to help us. Id recommend Lithia in great falls Montana.

If I could give them no stars, I would. To say this has been one of the worst experiences I have ever had, that would be an understatement! They do not communicate with one another. They do sneaky and shady buisness. They degrade their customers, directly and indirectly. Brian, their manager, ha! The man has no integrity what so ever. Is about the most uncompassionate and dishonest person I have ever dealt with in a business. Shawn their finance manager is about like dealing with a 2 year old child. Can not handle confrontation what so ever and instead will either ignore you all together, pass you off to someone else, or will escalate beyond means that ever necessary. This business is here to make a quick buck and do not truly car about their customers. Period. Please save yourself the headache. Do not let these people take advantage of you. People here talk, I should have listened and I wouldnt be in this mess. SMH.

We have purchased numerous new and used vehicles from Lithia over the last 15 years. Our experience was always top notch. Our salesman was Brent Vesti until he recently moved to the service department. We have recently been dealing with Kathie Rhoden and Craig Sherbondy, both of whom have been very professional and helpful at every step of the purchase, and now ordering a new dream car. When they have been unavailable for questions other representatives have stepped up to the plate to aid their coworkers answering questions. That means a lot to us! Never been left hanging in the wind!I have to mention the Service Department, I think they are the best I’ve ever had any dealings with, period! They have always done what they said would be done, no surprises. Always a call to clarify if needed. Thanks to Devon and the service writers, the mechanics have been amazing as well!Highly recommend!!

Best car buying experience I’ve ever had. Friendly, helpful staff, from sales people to management. Car buying made easy! Thanks Lithia Dodge Great Falls! Special thanks to Abe and Shawn Larson!

Excellent experience. Devon and the service department took care of my truck promptly and returned it to me in the time they said. No complaints. Superior service.

Very helpful staff. Always willing to assist and get me in at last minute for my oil change get or any warranty work.

Max is great, amazing how Im from France and he could relate from a cultural side, I felt so comfortable dealing with him.Also special mention to Austin for helping and showing every cool future on my new spaceship!! Great experience!! Loved the entire team there!

Great dealership! The process from start to finish all the way from sales to finance, to driving away, was very friendly, helpful and there was no pressure at all. Couldnt ask for a more pleasant experience. Jeremey Cosby in Sales and John Streets in Finance were outstanding!

Alex is awesome! He is honest, upbeat and takes care of his customers. He listens to your needs and doesnt push any other type of vehicle. He is concerned with getting you the right vehicle and prioritizes customer happiness over a sale number. His professionalism and attitude are top notch.Highly recommend Alex 👌👍

I had an appointment and made the hour and 45 minute drive to have an engine block heater added to my 15 Jeep along with transmission flush/fill and coolant. Almost $550 later I was pulling out of the drive and realized my Check Engine light was on. I turned back in. It was scanned and I was told it was giving a tire sensor code and they had cleared it. I was still in the bay so I told them the Check Engine light was still on. He scanned again and this time said something about weak circuit. They checked my battery which was fine. The techs said it could have something to do with my Halo headlights and the addition of the block heater. When I asked what needed to be done they said they didnt deal with electrical issues and I would have to visit a place like Bulbs and Batteries to ask them. I came in to a JEEP service center with a perfectly fine JEEP and left $550 lighter AND a CHECK ENGINE light on?The following Saturday I drove the hour and 45 minutes back to have a new power steering pump installed. An hour and a half later I was informed they removed the old and realized the new one they ordered was not correct and they would have to reorder. This was a different tech so I asked him about the Check Engine light and was again told they dont deal with electrical issues.I removed the fuse for the Halos but the Check Engine light was still on.I did my own research on the check engine light being connected to the addition of the engine block and saw that it was BS. Using my personal scanner AND a scanner at NAPA I received the same code, P0113, which is IAT related. Obviously it is not good to drive long periods with this issue.We popped the hood to check the IAT and immediately saw that it had been disconnected. A simple fix, thank goodness.I made the long drive because I trusted my Jeep to a JEEP service center. I find it odd that they would allow a customer (a woman at that) to leave their center with a Check Engine light on without finding the issue. Im also disappointed that I wasted a Saturday making the drive to discover they had ordered the wrong part. I dont have time or money (have you seen gas prices?) to waste. I also dont have time to research and do the manual labor that shouldve been done at the service center when they triggered my Check Engine light. Luckily Im not completely ignorant when it comes to auto repairs. If I were, I could be stranded on the side of the road, in the middle of nowhere and requiring major engine repairs.

Called on Thursday to see about getting a check engine light looked at. Was told if I was there by Friday 1:00PM it would be diagnosed by the end of day. I was then told that it would be diagnosed Monday. After calling back late Monday to check status I was basically told other people had priority. 10 minutes later received a call stating that nothing was wrong with it. 2.9 miles and light came back on. If you dont live in Great Falls and traveling through dont expect any urgency. Honest times frames would have been great. 4 days later MIL light is back on.

I searched for my vehicle from many different dealerships. Found the vehicle I liked located at this dealership. I live in a different state. This has been the worse experience I have ever went through. The deal finalized on the 7th didnt even receive the vehicle until the 19th, which I understand is not the dealers problem, but I did reach out to the GM of the dealership Brian Belderrain with my concerns to which I could not even get a reply. Did the whole buying process online and on phone due to being out of state. Told my sales person Shawn Larson specifically that I wanted coverage to cover if I scrape a wheel to have it fixed or if I puncture a tire to have it replaced. I was assured that everything will be taken care of by the coverage I purchased. I hit a curb and took it in to have the wheel fixed. To which the warranty provider denied my claim stating that they would only fix the wheel if the wheel was bent or cracked. Upon reaching out to my sales guy Shawn Larson to inform him of the denial, he told me that the fiance manager was not in until tomorrow morning but that we would get it taken care of. To which I waited until 5:41pm the next day to text and say that I havent heard anything. Shawns reply to me of Bes been busy doing deals. Give it a bit. is completely unprofessional. Not to mention I did not receive the call from the fiance manager until 11am the NEXT day. After speaking with the fiance manager Shawn Arnold he informed me that the coverage would only cover if there was extensive damage to the wheel like if the outside edge was chewed up. I hit a curb and the outside was chewed up. He began to say that it would only cover if the wheel had to be replaced, which I already knew now because the claim was denied, and this is completely different and complete deception of what I was told I was purchasing, so I asked what about the tires if I puncture them will they be replaced? The fiance manager Shawn begins to tells me that they might replace them on the drive axle but that hes not sure and that hes not sure if they would replace all four...... What exactly did you sell me then because apparently this coverage only covers very specific guidelines that are impossible to meet and that were clearly not what I wanted it for. Shawn continues to say yeah so we can just cancel that if you like. OK... that doesnt address my issue at all. After hearing this news I reached out to my sales person Shawn Larson again to see what could be done. Shawn instantly tried to accuse me of claiming pre-existing damage and said that he wasnt dishonest. To which I informed him that I hit a curb and was trying to claim that and didnt know what he was talking about with pre-existing damage. I have everything in text message and emails to back my claims. The lack of communication through the whole process, being told constantly by my sales person Shawn Larson to give everyone time, and the pure lack of compassion for customer service is unacceptable. No one is jumping to right this wrong, not even the General Manager of this location Brian Belderrain who I emailed and couldnt even get a response. If you are looking for a quality car buying experience, PLEASE PLEASE PLEASE save yourself the heartache and spend your hard earned money elsewhere where it will matter and you are not just another sale or a other number.

Truly enjoy the people that work in service department. Have bought several vehicles from Lithia in Gt Falls MT. Will buy my next vehicle there.

Alex Williams was great to work with! He made the buying process very easy and helped us find the perfect car for a great price! I would recommend looking for Alex when coming here!

Traveling through on way bak home to tex we developed a diesel leak on engine. They put me right in an shortly after we found a cracked fuel rail. New one overnighted from Salt lake. An was back on way home next day. Kudos to New management there for making recent changes that allowed us to be fixed an up an running so quickly

We worked with a great salesman, never felt the pressure and he gave us so many options. Once we picked our vehicle he worked hard and getting us the best deal for our family. Fast and easy!!

Our salesperson Jess Ellsworth was amazing! Everyone was friendly, fast and accommodating. Our experience of buying was so smooth and financing went fast! I am beyond thrilled with our purchase and the whole process of getting our new vehicle.

These guys really listened to me and I am 100% satisfied! I love my new 2021 RAM Laramie. The staff was friendly and efficient. This was our 2nd truck purchased there and they have been great both times. No need to go anywhere else! Mitchel HubbardDid an AWESOME Job for me. I definitely recommend him and the dealership in Great Falls. It was definitely worth the drive.

Friendly, professional and surprisingly quick oil service on my Jeep Wrangler. Coffee was ready, hot and tasty. Thanks guys for a good experience.

Great service for oil change on my truck in & out Promptly

Overall a very interesting day. We had some hiccups finding the right vehicle. But the staff were accommodating and insightful in making sure we were comfortable with our financing and the vehicle. After a long and interesting afternoon they walked me through all the ins and outs of the truck and made sure I was set for the drive home. I walked away with a 2014 Ram and I love it. I would definitely recommend buying from this dealership. Thank you James, Derrick, and Shawn!

The sales person Alex was great! Very knowledgeable and charismatic. Definitely recommend Lithia. If you’re looking for a new car, you should definitely look for Alex Williams at Lithia Dodge in Great Falls-MT

My sister and brother in law highly recommend Great Falls Lithia and I am very happy we called them. Alex worked so hard to find us the right truck for our business and get everything in order so that when we drove up there we were able to get in and out quickly and easily. The entire process was easy and enjoyable. Thank you Great Falls Lithia!

Sent the wife today to look at a car they do not follow advertising prices. They acted like she didnt know what she was doing and didnt know her way around a car. Price was already well over the nada price and they wanted to add 4 thousand in extra stuff. Lots of vehicles around great falls would recommend going somewhere else unless you like to look like a fool and pay thousands over the true value of a vehicle.

Great place to get your vehicles service done! I was treated with respect and kept informed on what my Jeep required to have done

These guys gives the best service and friendliest smiles. I bet they whistle while they work. I just moved here from Arkansas, took my jeep in several times and fixed everything each time and if they had to order parts they were in very quickly. I also just appeared having trouble no appointment and they took care of me right a way. Ive this place, and service and the crew.1 out of 9 I give them a 10.

They did not negotiate and the guy wasted 2 hours of our time, making it seem like he was going to work with us. And we werent trying to lowball, we wanted the best price for the cars situation, meaning it needed an alignment. I also felt like I was being pressured into buying other cars that I didnt even like. Im so glad that my family and I chose a different place like the nice people at city motor who were concerned about our safety and concerns.

They are horrible at communicating...theyve had my car now 3 weeks and Everytime I call they dont no anything...and its back in the shop this time because they have workers in there that dont no anything I swear....Im about to sell my car just do I dont have to deal with them

Shout out to Austin, who got me into my dream Durango! All of the staff we interacted with were polite, courteous, knowledgeable, and a riot to joke around with. Highly recommend.

Great experience, would recommend Lithia of Great Falls to everyone I know.

From door to door, sales to service, this is the best dealership because of the people. Cant recommend enough, especially to military and first responders! Work hard, play hard!

I have never been one to be happy to go car shopping, knowing that as soon as I step foot on the dealership I would immediately be approached by a sales person trying to talk me into a car I dont want or need. However, my time at Lithia was quite the opposite. I had the freedom to look through the on site stock and make a decision that was right for me. Shawn Larson was a no BS sales person who tried to provide the best deal possible from the start. No back and forth price negotiation needed. He was thoughtful in listening to our needs and ensuring we knew all the unique features of our new vehicle. It was one of the most painless car buying experiences I have ever had. Thank you Shawn and Josh for our new ride.

Great service from Kathy to James and account guy Sean. I have bought 2 new rigs in last couple months and both went great they make the process comfortable and easy.

Ive been trying to purchase a new vehicle for roughly three weeks. Ive been using Truecar as a good baseline of what to expect to pay. After submitting my information through Truecar I got back several offers from Lithia Chrysler Jeep Dodge of Great Falls.I called the dealership to confirm the offers and begin the process of buying the car. I was originally told by the sales rep that Truecar comes up with those offer prices and they werent valid. I disagreed and the sales rep said he would talk to the GM and call me back. Ten minutes later I get a call back saying that the prices on Truecar arent accurate because the dealership didnt update their numbers accordingly to reflect the current chip shortage.I had no intention to haggle. I really thought this would be a very easy sale for both parties but between the copious amounts of misinformation followed by the refusal to even attempt to stick to the offered price or theyre advertised price on Truecar (which the dealership sets) Ill have to keep shopping around.

Cheyenne Heitzenroder reached out and contacted me about possibly trading in my previous Ram Rebel for a newer model and was genuinely polite and courteous while informing me of all the current offers they had going on. When I went in person to discuss trade-in options, Chris King helped me through the entire process effortlessly. I was completely satisfied with my current truck, however at the end of the day he was able to offer me such an exceptional deal I couldnt refuse and I am extremely happy with my brand new Rebel! While discussing options, Curtis Bloomfield also had helpful expert advice on current and future models of the Ram Rebel, and I fully intend to bring my business back to this dealership for my next truck when the Rebel TRX is released!! Huge thank you to everyone at this Lithia!

Fast service and friendly staff!

Wife and I don’t have the best credit and needed to add a second vehicle to help with carting the family around. So after fighting with a couple banks to get approved, we finally just went into this dealership to give it a shot. We went in trying for something a little too cheap (probably would have broke down soon after purchase). Brent was incredibly helpful and knowledgeable and made sure we got into something that fit our needs and budget perfectly. Not only that but they were so fast! We were in and out in no more than 2 hours. Even the paperwork was painless. Overall, the best experience I’ve had with purchasing a car. I will be recommending to others.

Austin was awesome, they had the exact truck we wanted and gave us a great deal on our trade in along with some added features! Highly recommend then without reservations!

Great experience! Did just about everything over the phone or text /email. Shelby Parker and Tyler Brown were very helpful and amazing to work with. Drove in from out of town and price was just as planned over the phone. so pleased with the experience.

The service staff was very helpful. One gentleman even came out to our vehicle to see if he could find the part my dad was looking for. Excellent customer service!!

JaMachael The Sales Representative and To Go Guy. 🤗

I have always been treated fairly at Lithia of Greatfalls and having Devin as my service rep is outstanding. His attention to detail and advice have kept my 2016 HD Ram 3500 in great shape. Keep on Trucking......

We went to try a used 2020 vehicle but decided it had more miles than what we wanted for a basically new vehicle. They wanted to know what they could do and offered to see if they could find us the vehicle we wanted in the color we wanted (Bikini), that was a manual with a hardtop. They came back in less than 5 minutes with the vehicle we wanted at the price we were willing to pay. The whole transaction was handled professionally and quickly. Would highly recommend!

Probably the best visit to a car dealership I’ve ever experienced. The salesman, Alex worked hard to get my fiancée and I the best deal on a Jeep Renegade.

Abe provided an excellent experience for me and my girlfriend today! Buying a car is obviously a major financial commitment, and thus can be stressful. Abe made everything easy, friendly, and smooth Lithia was more than happy to find me appropriate financing and took my trade-in with no fuss. 5/5! Would definitely return. Thank you!

We took our truck in for an issue with dirt entering our air vents in my husbands truck. We got our truck in promptly and within a few hours the problem was diagnosed and parts ordered. A portion of the repairs was covered by warranty which was very welcomed.My husband was given a shuttle ride home and back while work was performed. Our experience was very favorable and all staff were polite and very helpful.

I had the absolute best experience with David. He wasnt just the typical sales guy, he went above and beyond my expectations! Answered all the questions I asked, and I asked many! I highly recommend him to anyone and everyone... if youre looking for the place to go... this is it. If youre looking for the best experience... ask for David! He is truly the one that made everything go seamlessly.

Alex Williams is the guy to go to if your looking for a good deal. Me and my wife both got new vehicles, while also lowering our monthly payment!

Devin and his crew always treat me like family and make sure me and my vehicle are good to go. Highly recommend them!!!

Chris helped my family get a deal we couldn’t find anywhere else. The dealership worked with my family to find every available discount and into a vehicle that we needed. We were treated respectfully, politely, and our concerns were heard. Chris also worked incredibly quick to secure a vehicle without any issues. They had all the paperwork ready to go and it was the smoothest/quickest financing transaction I’ve ever seen at a dealership. All around fantastic experience. Thanks Chris and the team at Lithia!

I’ve bought two vehicles in 3 months from Shawn my sales man and John who did all my financing paperwork. Absolutely such an incredible and easy process. Walked away with vehicles I loved both times and couldn’t have been more confident to go back to second time. And will be going back in the future for vehicle needs. Couldn’t have asked for a better team to help me find the perfect car every time.

Great experience. Max was a great salesperson that made sure we were always comfortable and not pressured.

I would recommend lithia to anyone who is looking for a great vehicle and amazing customer service. Jess went above and beyond to help me with my new jeep! He answered every question I had and was amazing to work with.

Best customer service you could ask for. They go way and beyond making it right for the customer

I just want to share my experience while shopping for my truck. I have had my truck a little over a year now and im completely satisfied with it. Austin Luckenbill was professional and pleasure to deal with he had answers to all my questions and went that extra mile to make sure I was happy with my truck . I surely recommend this dealership and I will use them for future purchases.

Derrick was very helpful and quick to offer information and answer questions I had.

Everyone here was super friendly! Shawn took a lof of time to teach me how to drive a manual. He was super patient, kind, and encouraging! Josh in finance was answered all my questions and made the whole process quick and painless!

The salesmen were knowledgeable, friendly, and polite. Shopping for our new truck was a very comfortable experience. Our expectations were certainly met, as they worked very hard to help us get what we wanted.

After having a horrific experience before at a different dealership, I decided to give these guys a try. Shawn and Shawn were Outstanding in the jobs, commitment to give the beast service possible. We didnt have to wait their all day, willingness to work with you on anything that was needed.I highly recommend these guys for any car shopping experience!!

I highly, highly recommend seeing Austin Luckenbill @ Lithia if you are in the market to buy a car! He was extremely helpful and goes above and beyond to help his customers! He is AWESOME! Thank you Austin and Lithia Chrysler Jeep Dodge of Great Falls!

The so-called service department here is Lousy! First, its going to take some considerable amount of time to get anyone to greet you and ask why you are there. Second, if you didnt buy the vehicle from Lithia Chrysler Jeep Dodge Ram of Great Falls, theyll send you to City Chevrolet of Great Falls across the street to get an oil change or anything else its in need of having checked! Third, the service manager is going to let you know by his general demeanor and body language, that he is extremely impatient for you to stop wasting his precious time and go away!

Very friendly and fast service.

I custom built my jeep wrangler and Jess was very helpful throughout the entire process. Took a little bit of time but received notification of the different phases the vehicle was going through while being built. Very happy with my new jeep.

Jess, Dave and Josh got us hooked up with a perfect brand new Jeep Renegade! Walked in with the intention to buy a used vehicle and left wIth a new one. They worked hard getting the best fitting vehicle and best deal at the lowest interest rate for us. 10/10

We had an awesome experience here. Jeremy was great at answering any questions and giving us numbers that were straight forward. Shaun got us through the financing and offered some great advice on warranties and oil change programs. Dustin was also very helpful at making sure our experience was as good as it could possibly be. I was hesitant about dealing with an auto dealership as my last experience wasnt as wonderful but these guys made up for it. Thanks, we love our new Chrysler Pacifica. You guys know your stuff and we appreciate that.

We were just driving through. An employee stopped us and asked what we were interested in. He told us the best option for us. We went home with a car and are happy with the payments. I will definitely do all my business with them in the future.

Craig was great. No pressure and easy to get along with. Somewhat typical of used car sales, we told them we had a budget and when they came in a little higher, we said no. As soon as we got outside to leave, they flagged us down and made a better deal. Somewhat of a lengthy process but everyone was understanding that we had to get to an appointment. In the end, a pretty good experience!

Highly do not recommend the service department brought my 2021 ram 2500 in because it was having def problems and service trailer brake problems which they claimed had fixed also but did not they took the def system apart told me it was having a gage problems put it back together sent me on my way told me to just bring the truck home and don’t recommend driving it I Live a total o 280 miles or more from the dealership I told devin that if I drive the truck home that it will more then likely need to be towed back and u guys will have to pay for the tow to be fixed and devin just laughed and said I won’t but lithia will great customer service devin I had also asked them for a loaner vehicle so that mine could be serviced knowing mine would soon stalled along the road being the only vehicle we have in frigid temps with three small children Devin laughed and said he did not have one for me at this time where is the the customer satisfaction guarantee there bragging about??

Great experience. I will shop here again.

Had a wonderful experience and got the jeep that I absolutely LOVE!!! 🎉🎊 The service went well and Im pleased 😊

Austin is amazing and his management team works hard to do whats right for the customer, the F&I team has a great sense of humor and explains things well. This is our second purchase from Austin L. and we will return.

Jess, Kathy, and John helped me in purchasing my first car, and all three were absolutely amazing, understanding, and patient with my questions and concerns. I couldnt be happier, and rolled off the lot in a stunning new Rav4 today. ♡ I highly recommend Lithia, they are wonderful!

I just bought a vehicle yesterday from here with Dave. He did a phenomenal job at making sure my needs were met. This was my first ever vehicle purchase so he made sure to show me different vehicles and models that I would love. He would be honest about certain specs of vehicles and which ones he thought I would enjoy more. It was a 3 day ordeal, but he stuck it out with us! I couldnt be more happy with my experience with Dave and Lithia. Thank you guys for making this experience one I wont forget!! Thanks for getting me and my parents a great deal on our trade in and my purchase! We will definitely return for future vehicle purchases.

Everything went smooth from the building to the very friendly dealer no complaints here.