Jayson and his team at Craft Revival Jewelers are the best West Michigan has to offer for design and creation of any fine piece of jewelry. Jayson helped me find the perfect balance when shopping for my Fiancé’s engagement diamond, then created a timeless ring that brought my vision to life. 10/10 personal and professional service, thanks again Jayson!!
Roxanne and team provided legendary service from ring & diamond selection to follow-up services. Craft-Revival made everything simple and went above and beyond my expectations. I would 100% suggest working with the team and WILL be visiting for any future jewelry needs.
Craft Revival is is one of the best jewelers in town. My wife and I created a custom drawing for my wedding ring, brought it to Roxanne and she understood our vision completely. In a few days they had a full replica made that looked very close to our drawing, we went over a few details and in a couple weeks it was done. When we went to pick up the ring, it was BEAUTIFULY STUNNING!! I wont give to much away but seeing the display is a wonderful surprise! What my wife and I love about this jeweler is that it is a family owned business and they do all the work them selves. We are artist as well and we greatly appreciate being able to work closely with the crafter. The pictures of their shop on the website are great but please go see them in person. Their shop and work are beautiful I could look at their pieces all day and not get bored. My wife and I give this jeweler a S+ rating. Thank you Craft Revival!!
The only place you should go to buy a wedding ring! The atmosphere is amazing and the people are wonderful. I had one session with Jason designing my fiancés ring and he hit it out of the park!
I cant say enough good things about my experience with Craft-Revival Jewelers! For many years, I wanted to re-design my plain gold wedding band into something special to symbolize our marriage of 51 years.Using a smaller diamond I had, and a number of tiny diamonds from some earrings I seldom wore, Jason designed a lovely, one of a kind ring and wedding band for me. He quickly understood what I was imagining and made it even better.My husband and I were delighted with the results! Even as talented and creative as Jason and Brandon are, what really impressed me was the wonderful service, and the caring attitudes of this family. I always felt welcome and important.They go above and beyond for anyone that steps into their store.
We chose Craft Revival Jewelers not only for my beautiful wifes ring, but also for my wedding band as well. Both of our rings are truly unique and represent us perfectly. If youre looking for a jeweler that truly cares definitely stop by to check out what theyre have to offer.
Jayson designed my engagement ring, and now that we are getting married, we HAD to have him make our wedding bands. I have gotten so many compliments on my unique and beautiful ring, that we also commissioned matching earrings and a necklace to complete the wedding jewelry. He does such a wonderful job, giving each piece the right amount of sparkle, and the delicate craftsmanship is out of this world. The jewelry that Jayson has designed and made for us will not only be special to remind us of our special wedding day, but we can’t wait to hand it down to our future kids one day as a family heirloom. Jayson made our jewelry so thoughtfully and it’s going to make our wedding all the more special. Thank you, Jayson and team!
I had a phenomenal experience picking out and having a say in the design of my fiancé’s engagement ring. I wanted to incorporate diamonds from a grandparents ring and Jayson supported my vision from the start. He worked with me to design a ring that resulted in a beautiful finished product. I also worked with Roxanne when picking up the ring and she was engaging and kind. I had never purchased jewelry before, but I have a huge appreciation for what the team at Craft Revival does. This was an adventure that I would recommend to anyone looking for a beautiful piece of jewelry, that wants top notch customer service. Very impressed!
I could not be happier with my experience at Craft-Revival.I came in to create a custom wedding band for my fiancé as I had a vision that I just wasnt finding anywhere. Roxanne worked with me to design it and Jayson created a ring even more beautiful than I could imagine.When a couple small diamonds fell out of my engagement ring (not purchased here), Jayson helped me out, got them back in and polished my ring so nicely it looked better than the day I got it.We love my fiancés wedding band so much that were coming back and creating a matching one for me.The jewelry they make here is absolutely incredible and the people that run this store are even better. I feel like we have new friends and I am so excited to come back in, show them our wedding photos and continue to create beautiful jewelry with them!THANK YOU for everything!!!!
Bring your vision to Jayson, and he will bring it to life. Could not be more pleased with the beautiful engagement ring crafted by Jayson and his amazing team. The inclusion of my fiancé s last name initial on the inside made it truly unique, and even more special. Thank you so much for creating a piece that I will treasure forever.
Just the sweetest people to work with. They truly care about making your wedding bands to look perfect. They want you to make sure it is exactly how they want it before each step of their process. I truly just loved working with them. So personable and very experienced. 100/10
Every step of my experience at Craft-Revival was excellent! Thanks to staff and their expertise, they were able to take one of my existing rings and transform it into a one of a kind, dream ring. I will treasure it forever, and highly recommend this establishment to anyone interested in custom jewelry.
Craft-Revival Jewelers knows what they are doing! My fiancee` has peculiar taste in jewelry and I knew it was going to be difficult to find someone to custom make a ring in the style I had in mind. After coming up with a design and picking the stone, I knew it was going to be beautiful. But after seeing the engagement/wedding ring in person, I was blown away! They far and away exceeded my expectations! Roxanne helped to incorporate other family stones into the rings and the end result was more affordable than I had expected given the amount of custom work. I dont see myself going to any other jewelers after my experience here!
Very helpful fast and did everything I wanted. Made my vision of the engagement ring come to life. Jayson was amazing and very talented and creative. If you want something personal, come here
We have nothing but great things to say about our experience with craft revival jewelers. My fiancé and I were gifted my grandmother’s diamond from a necklace, and after deciding we wanted to use it for my engagement ring we were completely unsure how to go about the process. Luckily for us, we lived across the street from Craft Revival and even though I was worried it would be way too expensive (it wasn’t) we figured we’d give them a shot — I am SO glad we did. Jason listened to our random spewing of thoughts and immediately had a vision that so perfectly encompassed what both of us wanted. I couldn’t believe how quick each of our appointments were, too! I didn’t go to pick up the ring, but my partner talks about it being an amazing experience with the ring on display looking so great he couldn’t look away. Jason was even able to work on a time crunch to coincide with the big surprise proposal my fiancé had put together. All in all, a truly wonderful experience that set an incredibly high bar for the rest of our wedding vendors. 10/10 recommend.
Whether youre an expert in fine custom jewelry or a complete novice looking to buy the perfect engagement ring (like me), you will not find a better experience than Craft Revival. Jayson and his Dad exemplify customer service. Everything they do is custom tailored to the individual--applying exceptional skill and passion in what they produce.With very little knowledge of ring-buying process, I came to Jason with a variety of ideas of what I wanted the ring to say to my bride-to-be. We talked about her tastes and personality and how that might translate into a ring design. After a couple conversations and some sketches, Jason created a high definition video rendering of the ring, as well as a 3D printed model. Both were stunning, and lent a great deal of comfort in this otherwise foreign process. It also gave me something tangible to use as a soundboard for my closest friends and family. Jason was also completely forthright and transparent on costs and very practical about recommendations, relative to my budget.In about a month, I had a completely custom engagement ring that was beyond anything I could have imagined. My fiancé was completely blown away. Months later, she is still talking about the ring and how each individual facet speaks to her personality and our relationship.If you want an inspiring and care-free jewelry experience, call Craft Revival and talk to Jayson. Youll be happy you did... if you go anywhere else, youre wasting your time.
Craft Revival is an incredible business. My engagement ring is from here and wow... did they exceed all expectations. Roxanne and Jayson are wonderful. Im not great at making decisions, yet the Craft Revival team didnt pressure us and helped us design the most beautiful ring I could have ever imagined. We plan to return for our wedding bands. I cant recommend this business enough!
Had a awesome experience shopping with craft revival, they Have amazing craftsmanship and some of the best customer service I’ve ever experienced I’d recommend this place to anybody and everyone
The store is clean and very welcoming. I went in last year & continue to go. Jayson & his family go above & beyond for you and meet your needs 100%. Such elegant and beautiful craftsmanship. They work with you and help you meet budgets and always deliver extraordinary pieces.If you’re looking for a dependable & reliable jeweler, go to craft revival & keep going. I will continue to shop & support this wonderful local company!
Wouldnt go anywhere else. Have been buying jewelry from Craft-Revival for years. With the latest being the most important; my fiancés Engagement ring, and our wedding bands. So So Pleased with the service and quality every time.
Roxanna, Brandon and Jayson are just the best, absolutely top notch! The whole process from start to finish of designing a ring for me around a pink tourmaline stone and 2 diamonds I brought in was so professional, extremely detail oriented and the end result was a beautifully crafted ring I will treasure forever! I just can’t say enough positive things about Craft-Revival, they all are truly just the best people to work with and their business certainly deserves 6 stars! Highly, highly recommend.
I was looking for a custom wedding band, but only had vague ideas of what I wanted. Based on some photos of what I liked and didnt, and a thorough question & answer session, we were able to hone in on what I wanted. Jayson was quite patient and I was surprised at how intuitive he was when it came to creating the final design! Im delighted with the result and would recommend Craft-Revival Jewelers without reservation!
I worked with Jayson to design my wifes engagement ring and our wedding bands. He was awesome. Very personable, and came up with exactly what we had in mind. I could tell it was really important to Jayson when it came to working with my wife to find the perfect wedding band that would go with her engagement ring, and he went above and beyond! Not to mention, we were working on a short timeline. Couldnt be happier with the results.
Craft Revival has been the BEST people to work with. My fiancé got my engagement ring there and then we both purchased each others wedding rings from them. Roxanne is wonderful to work with! The craftsmanship of our custom rings was beyond anything I could have ever imagined. I recommend Craft Revival to everyone, whether you are looking for an engagement ring or a beautiful piece of jewelry. They will work with your budget and create a exquisite, one of a kind, piece of jewelry that you will cherish for a life time.
Roxanne and Jayson were fantastic. They were so helpful and accommodating. Will certainly be going back for any other jewelry needs.
I could not be more satisfied with the craftsmanship of my engagement ring and the exceptional service provided by Craft Revival. Jayson spent the time to work with me to design my dream ring step by step. He helped me visualize each detail together and taught me about the process of crafting a ring. The engagement ring perfectly embodied my vision when it was completed.Today, my fiance and I went back and designed our wedding bands and again were treated like valued customers. I am excited to see the exceptional artistry that Jayson will capture in our forever rings. I am proud to say that Craft Revival has our business for life.
Brandon is top notch. I am not artistic at all, and he was able to point me to some base models to start my ideas flowing. From there, he made a wax mold of the ring he would create. My fingers are very small (size 4.5) and he assured me once fitted properly it would look elegant and not overwhelming. He was able to scale down the ring perfectly, and it is so unique and beautiful! We specifically wanted a non-diamond center for cost reasons, and Brandon helped us choose a beautiful CZ that is cut perfectly. He did suggest real diamonds in the channels because those are quite affordable and more durable.The center metal is rose gold, and the outside is white gold. Such a great combo! All said, the total was $1480 for what I believe to be the most beautiful ring.
Jason helped my fiancé create a custom ring using the stones from my moms wedding ring. This jewelry company not only goes above and beyond to provide amazing customer service but also remarkable pieces that aren’t just jewelry but have sentimental value. From validating parking to providing free cleanings and engravings Craft-Revival Jewelers treats their customers right. I would recommend this place to everyone!!
Had the most incredible experience picking out my engagement ring. They went above and beyond what I ever could have expected to help make my experience perfect. My now fiancé couldn’t dream of a more perfect ring.
We got both the Engagement Ring and Wedding Bands. The engagement ring was a custom design that we had input in and working with Jayson was great. The bands are much more simple but amazing just the same. Will definitely go there in the future for any jewelry needs.
Jayson crushed it with our ring! I wanted to create an eye popping, heirloom piece, for the love of my life and had a vision, which he helped me turn in to a reality! The entire process was intimate and everyone at Craft Revival made sure to make me feel like family from the time I walked thru their door. I loved how they kept me involved throughout the process. The craftsmanship and quality are second to none and they really go out of their way to make your dream come true. We cant wait to have our wedding bands designed with them now!
The team Jayson and Roxanne have put together at Craft Revival is very friendly and professional. We had them design a custom engagement+wedding band for us. It turned out absolutely beautiful. Jayson and Roxanne worked with us to get the best possible ring. They were very patient and flexible with us and iterated back and forth over 2-3 months (we moved out of state so had to correspond by email) to finally get the design we wanted and we were very impressed with how it came out. Would highly recommend them to anyone in the market. Stellar experience. Cannot speak highly enough!
We came to Craft-Revival after a prong broke on my wedding band and decided to completely re-do my set.. I wanted to keep the vintage look of my engagement ring and loved the setting. Jayson was amazing at hearing what I wanted and offering suggestions on how to improve the look and even make the canary diamond in my setting pop. He designed the new wedding bands and was able to maintain the look of my original engagement ring and really created a masterpiece. I was hesitant but fell in love when I saw the completed renovation!! I still find myself staring at my finger with the excitement I felt when I was first married (its been almost 14 years). I still receive compliments on my wedding set! I am so happy we were fortunate to land at Craft-Revival and would highly recommend this jeweler for anyones jewelry needs.
I still cant believe what Jayson and Roxanne were able to create! Beyond my expectations and I absolutely LOVE my new bling! We went from yellow gold and two rings that didnt compliment each other to this amazing white gold and diamond ring that is so brilliant. Wonderful customer service and you will love working with the whole Craft-Revival Jewelers team!
Jayson here is an amazingly talented designer who, after listening to us about our preferences, put together a BEAUTIFUL ring for my bride to be and she LOVES it!! Thank you Jayson and crew for the wonderful ring well treasure forever. We highly recommend Craft-Revival to everyone!
Jason killed it on my custom wedding band. I didn’t want it to be anything like I’ve seen before, and he nailed it!!! I’m so happy with the product, but also even more so with the friendly accommodation of the business. Once a customer, you are literally family. They take care of your ring when it needs help, and like I just had to get mine resized because it was a bit too snug, and they had it done within a day at no cost.So happy I decided to step into their shop door while on my hunt for a wedding band. Good people.
An amazing experience. I worked with Ainslie to design my fiancees engagement ring. She was able to perfectly capture the idea I had in my head and was able to create a beautiful design. The entire process was very professional and exciting to go through. Thank you for helping design the perfect ring for us!
Wonderful experience. Very friendly and helpful staff. Roxanne is the best! We were able to find exactly what she was looking for, and she loves her ring.
Thank you so much Roxanne and Jayson truly. Matt proposed to me yesterday and I am so in love with my ring. Most beautiful one I have ever seen. You guys should post it to your website its such a beauty. Thank you for all the time and effort. We will be back for wedding bands soon!
Roxanne and Jayson took our ideas for engagement and wedding bands and created the perfect rings. If you are looking for a special and unique piece, I highly recommend Craft Revival. From staff to fine quality rings this is a top notch jeweler, much better than a big box jeweler.
Roxanne and Brandon made our search for a unique engagement ring EASY. Salespeople at other stores couldn’t (or wouldn’t) understand that we were looking for something out of the ordinary, but Roxanne heard us loud and clear. Plus, she is just an interesting, caring person to talk to! We knew we were in the right place when we saw all of the raw gemstones around the showroom—they truly have an appreciation for mother nature’s ability to produce beautiful stones, and they know how to enhance that beauty within wearable pieces of art. Beyond that, they knew that we lived out of town and worked to finish sizing our ring that same day. Excellent service. These are real pros!
Jayson and his team, are fantastic. We have looked for a jeweler that can deliver on your jewelry need. Not only do they have a great selection but the design work is out standing. They designed earrings and bubble ring.They are our go to jeweler .
The service was great and the ring turned out perfect! Extremely friendly and helpful environment and they even cleaned my moms ring and replaced a missing gem in it for her. Would very highly recommend!
Absolutely amazing. Truly the best jewelry store I have ever been in, family owned and ran all amazing people. Helped make the most beautiful ring for my fiancé. They also brought my grandpas ring back to life truly took me for a lost of words with what they were able todo to it! I have been recommending this place to every one since I left the store.
I would highly recommend Craft-Revival for any of your jewelry needs! Roxanne was such a pleasure to work with and patiently helped us pick my finances dream engagement ring. Jayson did a wonderful job crafting and setting the ring. I really could not be more impressed with the generosity and overall great vibes that the Craft-Revival family offers!
Roxanne went above and beyond to help us find our perfect engagement ring! We visited her at least 4-5 times to make sure everything was just right and she was patient, insightful, and well knowledgeable on all aspects of the perfect engagement ring. I would recommend craft revival to anyone and everyone! They will work with your budget and make you feel right at home. Thank you Roxanne and family!❤️❤️💍💍
Wow! What an amazing experience! My engagement ring and wedding band are one of a kind. My husband used a family band (white gold) for the engagement ring but the basket holding the stone was designed by Jayson, which was created in rose gold. I love the rose gold paired with white gold. Not only was I impressed with the craftsmanship, but being greeted by name after going into the store only twice made me feel that my business was important to them. Looking forward to working with Craft-Revival in the future!
Owner is very nice. Educated us about the various stones in her shop. Prices are reasonably priced. I got a ring and necklace daughter got some rings. Will be returning.
We were looking for a custom setting for a black opal engagement stone and wedding band, both pictured on the right of the 2 photos. We were pleased with the process and outcome of both rings. It was well worth our drive from Kalamazoo. Jayson did a wonderful job of designing-ensuring the opal would be protected from scratches. Im a clumsy person so finding a way to protect a soft stone had me worried, but I wanted a black opal so badly. Im glad Jayson was able to design a protective setting.Brandon helped us with the band and even completed it pretty short notice so I could have the engagement ring back for our shower. I couldnt have asked for more. Over a year later, I still get compliments and questions about the ring! Thank you!
Jayson and the team did an amazing job. I shopped around a few shops in GR and Chicago when searching for a custom engagement ring and it took me all of 5 minutes to realize they were the right choice when I got into their shop.The level of customer service, expertise, and transparency they put in to their process will make you confident that your diamond is the one you want and the ring will turn out perfect.Couldn’t have been happier and have referred them to others already.
Cant say enough how great it was to work with Jayson and the Craft-Revival team. They are incredibly knowledgeable and go the extra mile to ensure customer satisfaction. We appreciated their time and insight in addressing each of our questions, as well as their clear commitment to every detail.The Craft-Revival team invests not only in the products they create/offer, but also in their customers. We walked away from our experience absolutely impressed and grateful. I highly recommend Jayson and the Craft-Revival team.
First, my husband surprised me with a new wedding ring he worked with Jayson to create-completely custom and one of a kind. We came back just a few months later to have my original wedding ring melted down to create a necklace that would encase my moms ashes. I worked with Brandon this time and cannot express how amazing it felt to have someone just as passionate as I was to make the piece perfect. The care and respect of what this piece meant to me emotionally was at the forefront of the entire project! Again, about a year later, we went back to get my husband a new wedding ring as well. Custom designed and crafted by Jayson, it couldn’t be anything less than perfect! And just like every time, he went above and beyond to make sure it was exactly what we wanted. There will never be another jewelry store for me! Their pieces will make you fall in love but their customer service and personal touch will build a relationship that keeps you coming back!
Everyone at Craft Revival was very nice and very helpful! Jayson did a terrific job on the engagement ring and even had it done ahead of schedule! Would definitely recommend Craft Revival to anyone in the market for a nice piece of jewelry!
I took a ring from my Grandmother that I wanted made into my wedding band to Craft-Revival Jewelers. I was very nervous to take it anywhere since it was such a sentimental ring. They were so unbelievably kind and helpful. They really worked with my needs to make sure that I got exactly what I wanted and gave very helpful input. The result was perfect and I couldnt be more happy with it. They also were very quick to get my rings back to me when I needed the wedding band and my engagement ring resized. They made what I thought would be a stressful experience into a very positive one! If its helpful, I used my grandmothers stones from her ring and they made me a 14k white gold band with a bezel set. I believe it was Jayson and Roxane that helped me.
Great experience as always! After working with Jayson previously on an engagement ring, we went back for custom wedding bands. They exceeded our already high expectations!
Roxanne and Jason were so fun to work with. For our 25th anniversary we decided to rebuild my ring with diamonds from my great grandma, his great grandma and a new emerald cut. The whole process was fantastic and we couldn’t be happier. The design process culminated with a wax model, we made a few small changes, and the finished product is stunning. Thanks Craft Revival Friends!
I have nothing both great things to say about Craft Revival Jewelers! When I began my engagement ring search, Craft Revival was the first jewelry store I visited. From the minute I walked in I new I would be purchasing my ring from their. My experience was exceeded my highest expectations for what the engagement ring shopping process would be! The jewelry at Craft Revival is so unique and absolutely beautiful. My, now fiancé, is obsessed with her engagement ring, I could not be happier! I had such a great experience working with Jayson at Craft Revival that when the time came for me to pick out my wedding band, Craft Revival was the obvious jewelry store to go to. I worked with Jayson on a custom design that turned out to be truly incredible. I am so happy I began and ended my search at Craft Revival!
I had my wifes ring custom made here. The staff were amazing. My experience was not only smooth, it was downright delightful. I wanted to write this review from the perspective of a long time customer. After celebrating four years with my wife, Im happy to say the ring is still in great shape. We love it and brag about it constantly. True work of art.
Was very pleased and satisfied to work with Jayson on my now-fiancees engagement ring! He was a pleasure to talk to and very easy-going to run through details and present a polished product. Thanks again, Jayson, she loved it and SHE SAID YES!
Absolutely fantastic! Jayson and the whole team at Craft-Revival were great from the start. When looking to make a engagement/wedding rings we had a basic idea of what we wanted to do and Jayson helped it really come to life. It all came together to look even better than we had expected. Jayson was patient and made sure that this whole process was as easy as possible. I cannot recommend working with Craft-Revival enough!
Craft-Revival has a special place in our hearts. Jayson & Brandon helped us design the perfect engagement ring and went above and beyond to make us feel like family. Their work is world class and attention to detail is paramount. I highly recommend Craft-Revival to anyone seeking the perfect jewelry experience.
Great job by Jayson and the Craft-Revival team. Jayson had some great ideas that made the perfect gift. Appreciated their time and effort to make the process go smoothly.I highly recommend Jayson and the Craft-Revival team!!
Jayson was great to work with! We had such an amazing experience at Craft Revival. After going to multiple jewelers and not being able to find a ring that we liked, walking into Craft Revival was the perfect decision. Jayson assured us that he could make the dream ring a reality. Within 5 minutes, we knew we came to the right place. The whole experience was incredible! We came in weekly tweaking the mold and design based on new inspirations we received or whether we wanted something smaller or bigger, and Jayson was so patient and willing to help through the whole process - he was focused on making sure it was right for US. I highly recommend Craft Revival. Beyond their service, the ring is PERFECT! I was so happy to see the ring inside the box when my fiancé got on one knee. It was even more perfect than I imagined because of Jaysons attention to detail on all of our wants. Cant say enough good things!! Thank you so much Jayson for all of your work! I am so happy to get to wear your masterpiece on my hand for the rest of my life!
We tried a few different Jewelers in town before coming to Craft. Jason helped us find the perfect stone and worked with us to design a ring that fit my fiancé perfectly. Couldnt recommend them enough!
Oh my goodness!!!! After almost 35 year of marriage my husband and I decided to update our rings (well mine anyway). I could not believe how fun this experience was working with everyone at Craft-Revival. Jayson is the BEST! He helped us with ideas for a ring that we would not have even thought of and the end results was so much more that I could have imagined !! We so so recommend Jayson and his team!!! We will post pictures later.
Thank you much for repairing my engagement ring! Ainsley did a fantastic job, gave my ring a new shank and touched up the prongs. It looks and feels better than new! Jason was very helpful in the process as well. I would definitely recommend them, as they do great work and excellent customer service! Thanks again Craft-Revival!
My husbands 60th Birthday was in June and I wanted to buy him a new ring to mark the occasion. I walked in to Craft Revival not knowing what I wanted. I just knew I wanted something different rather than the usual row of diamonds. Jayson just happened to be working on a new creation for a mans ring, and it was absolutely perfect! A mixture of diamonds and 2 blue diamonds - unusual and very eye catching! My husband was very, very happy with his ring! Cant wait for the next monumental occasion - whether its for me or my husband - with a trip to Craft Revival!
Really great! Jayson went above and beyond to get the perfect stone and band and is genuinely a fun, interesting, extremely talented guy.
Roxanne is amazing, kind, took her time with us, listened to our ideas of what we were looking for. Made our experience special, exciting. Thank you.
My wife and I wanted her wedding band to be redone. Jason did a fantastic job. When we first showed up he took the time to understand my wife’s style and made sure the designs and suggestions she wanted were accurate through various suggestions and examples. He took all the suggestions and crafted a wonderful mold that we were completely shocked by. We even gave the mold to our daughter who uses it for dress up.When the ring actually was finished it was stunning and perfect. The diamonds and design piped and the intricate details were amazing.We highly recommend craft-revival. Not only is the jewelry and custom work of top notch quality but the treatment and service you get is second to none.Thank you, Jason and team!
Everything about this place is amazing! The service was great, very accommodating. They will walk you through every possible option, and will work with you to get the perfect hardware.
If you want a unique, carefully crafted piece that receives compliments every time you wear it, Craft Revival is the absolute best place to go. Luckily for me, my wife and I had our engagement rings and wedding bands made by the experts at Craft Revival, so we’ve been receiving continuous admirers for the past year! Not only are the pieces truly one-of-a-kind creations that no one else will have, but they are designed to withstand real life. They are definitely high quality.Craft Revival will be our jeweler of choice for any other pieces we’ll have made from here on out, not only because of the exquisite quality and beauty of each piece they create but because they are a genuinely incredible family business. Jayson and Brandon were so kind and welcoming and absolutely phenomenal to work with when creating our pieces. These guys have truly refined their craft and aren’t afraid to take risks. The designing process felt like a team effort, where our input was deeply valued, and there was an unending commitment to ensure we were absolutely in love with our rings, and we sure are! On top of that, Roxanne is unbelievably helpful in coordinating and ensuring every time we’re there, we feel comfortable and welcome. The energy she brings to her work is infectious and makes each time we walk in the store feel like we’re visiting family. These are truly a collection of great human beings that bring so much heart and dedication to their work, and it is evident. Every time I look at my rings, my heart is so warm, remembering how perfect and enjoyable the whole process of working with them was.Hands-down, the experts at Craft Revival are the premier choice for a memorable, fun experience and an exceptional piece of the highest craftsmanship that you will cherish for lifetimes!
We have always had an amazing experience at Craft Revival, whether we are working with Brandon, Jayson or Roxanne! They are very open to creating whatever it is we have in mind and it comes out looking amazing! I’ve never been disappointed. Would highly recommend to anyone!
Went to Craft Revival to buy my wifes engagement ring and wedding band, and had nothing but the best service. Jayson, Brandon and Roxanne were all incredibly helpful, inviting and great to work with. The rings turned out awesome and their turnaround time was better than expected - especially given the circumstances surrounding covid. We will definitely be back for our next jewelry purchase!
Cannot say enough wonderful things about these people and this business. They delivered incredible rings for my husband and I who recently got married. They assisted my husband in designing my engagement ring, and then again for our wedding bands. He also secretly had earrings and a necklace made to match my engagement ring, and every single piece is outstanding. Their creativeness, patience, kindness and skill is out of this world. I send everyone their way when I can! I get SO many compliments everywhere I go on these pieces and usually by complete strangers. We will continue to use Craft Revival for many years to come.
I am overwhelmed by the care, attention, and design details that Jayson and Craft Revival did. I was in search for a jeweler that was able and up for repairing my current wedding band/ring. Exciting thing was, Craft Revival was already trending and designing similar rings. I had not found this in a store front, only online and online it is hard to define quality. The store, the atmosphere, and their quality is unmatched. They listened, designed a wax model, and were extremely patient with me. They diligently remained in my budget. They were available for phone calls, emails, etc. Their communication and response time was incredible! I feel truly taken care of. I even changed my mind 3/4 of the way through the design process. Their response was, they wanted me to be happy with my ring! I truly cant explain how grateful I am to now have my forever wedding ring, created with a diamond slice and 14kt gold band. It is PERFECT, and because they had the resources, and the eye to creating exactly the vision we had. I cannot wait to design more pieces down the road with Jayson at Craft Revival. All my praise to these talented folks! Thank you! Thank you! Thank you!
Had a great experience working with Jayson to design my fiances engagement ring. Jayson patiently worked with me to come up with the perfect ring and has continued to provide excellent service after the sale. 10/10 would recommend to a friend.
It’s always a pleasure to work with the staff at Craft Revival. They pay attention to the details and always exceed my expectations.
We were in the midst of a tragic situation, and we were in Grand Rapids from out of town for a brief period. We needed help from a local jeweler, and we were fortunate enough to happen upon Craft-Revival Jewelers. I called them out of the blue with an unconventional request, and they were compassionate and accommodating. Brandon went out of his way to help us, allowing us to fulfill a request for our grieving daughter. I can easily see why they have received such glowing reviews from their customers. There are not enough words of praise I can convey to adequately reflect our appreciation for the kindness and compassion we received from Brandon and the others at Craft-Revival Jewelers. We are forever grateful.
Brandon is an incredible craftsman. He designed my emerald and diamond wedding ring 26 years ago and not only do I love it, but I still get compliments on it. Recently my husband wanted a new wedding ring and there was only one place we would consider going. Now my husband has an equally stunning emerald and diamond ring which complements mine.Brandon and Roxanne are both very welcoming and truly interested in you as a person. They make you feel like you’re coming home. You never feel rushed and there is never any pressure to buy. We have complete trust and confidence in Craft Revival Jewelers. We would recommend them to anyone.
I happened upon Craft Revival after noticing a beautiful ring a Sales Person was wearing...after she shared her experience I knew I needed to check it out...I was looking to create a ring which would represent those important people in my life...my mom (who has passed) as well my children...after my first visit I knew without a doubt I was in the right place. They understood exactly what I was trying to capture...helped me create the perfect piece...and made the experience simply amazing! They are good people and masters at their craft! Ive received so many compliments...you created an heirloom for my family and I look forward to working with you again!!! Thank You ...not just for your creation but for being someone who makes a difference!
Jayson and his team are very knowledgeable and make the shopping experience fun and rewarding. They are great people who truly can provide you with exactly what you are looking for - as opposed to sell you what is available. We wont take are business anywhere else.
Really friendly and fun staffs. Great experience. With the 3-D printer, Design process made simple and fast, sample could be easily adjustable. Final products are awesome !!!
My (now) fiancé had a ring designed with Roxanne and their team. She worked with him and she truly couldnt have made anything more perfect. Thank you, I cant believe this amazing ring!
I went to Jayson to help make my design for my wife’s wedding ring a reality and I couldn’t be happier! In the midst of a global pandemic, Jayson kept me in the loop and got the ring back to me as soon as he could. We could not be happier!! The ring is more gorgeous than I could’ve imagined and he really cares about you being happy with what you’ve got. I made numerous changes after he started working on them and he was perfectly happy making those changes. If you’ve got a custom piece of jewelry that you need made, Craft-Revival is the place to go!
Stop shopping around and call Roxanne or Jayson.I was planning a surprise proposal and they made it enjoyable and stress-free plus the engagement ring went way above and beyond my expectations!They know what theyre doing, have all of the options you need, offer fair pricing, and have an awesome insurance hook up.Do not miss out on Craft-Revival if youre looking for quality jewelry and customer service.
Craft-Revival is the finest Jeweler in the State of Michigan by far. Jaysons work is impeccable and out classes any of the big name jewelers. You will not regret shying away from the big box jewelers and giving Craft-Revival your business. From the moment I stepped into their shop I felt a personal connection with Roxanne and Jayson. Roxanne helped me find the perfect engagement ring for my wife. I promised her I would be back to get our wedding bands and I could not wait to be back. Shortly after our engagement we stopped in to visit and Jayson stopped what he was doing to resize my fiancees engagement ring. Their service is top notch and the best in the industry. Roxanne helped us design our wedding bands to exactly what we wanted and Jayson did an amazing job turning our vision into two incredible wedding bands! We are customers for life and we make it a point to stop in anytime we are downtown to say hi. Every time we are in they make it a point to polish my wifes ring while we catch up. We are a part of the Craft-Revival Family and we could not be happier to be a part of the family!
Jayson has now created 4 pieces for me. Our wedding rings/band and now a beautiful piece for my mom for my parents 50th wedding anniversary. Hes always so great to work with, takes your ideas and creates something that is several levels beyond anything I could ever come up with. His creativity is amazing and hes so friendly and easy going. Cant say enough wonderful things about Craft Revival...we are definitely customers for life!
Excellent customer service. Skilled designer.I walked in with an idea for an engagement ring I wanted designed. Jayson took time to listen to my ideas, created the piece, and it looks great. Everyone there was friendly and made the process smooth.
Will always come back here for any kind of jewelry. They are all so kind, communicative, and very, very talented in designing. We got our custom-made wedding bands and engagement ring from them, and we couldnt be more than happy. They design unique and gorgeous pieces. If you live far away, they will even ship a mold of the ring that you would like to try on. Provide any ideas and pictures that you like your jewelry to look like and theyll make it happen! The best part is that they love their job and you can see their passion when they talk about their jewelries. Highly recommend and cant picture myself go anywhere else!
I am head over heels for the wedding bands I purchased from Craft! The craftsmanship and attention to detail that goes into their work is evident in the final product. Jayson and his staff have an exceptional level of service/care for you and your vision for the jewelry ( I purchased both a custom piece and one of his original designs - both are gorgeous). I will be a future customer and without a doubt would refer anyone with a jewelry need to Craft Revival.
From customization to customer service, the team at Craft Revival Jewelers is everything we could have asked for. From planning our engagement ring to wedding bands, the process was one we will remember forever - and get to wear for a lifetime as well! Would highly recommend.