This was a very nice experience. Sophia was great! My mom had some old jewelry.She knew it was mostly gold and was curious what it might be worth. Sophia showed us exactly how she checked each piece. Some pieces were10 K, some were silver, and some were 14 K. We had no idea what to expect. It was a very nice and enlightening experience! My mom also had a coin that Sophia could find specifics about. Highly recommend the Gold and Silver Exchange.

From the minute I entered the store I was warmly greeted. Sophie was very friendly, she helped make the experience a very pleasant one. This place is someone you want to do business with.

Sophia made our experience very easy and comfortable. Promises made and delivered. I already went back a second time and received the same great service and will definitely be back again.

Sofia was very good at her job. She was polite and efficient. I will definately go back to see her at the Gold Exchange. I was very happy with her expertise.

Very friendly and helpful customer service! Will be returning every time i need anything involving jewelry .

I had a great experience. I brought in some old jewelry that I wasn’t really sure why I was hanging on to it. It was nice to walk out with extra money! Kelly was friendly and nice to work with. My only let down was I mentioned the great reviews and ad that I had seen but did not get the extra money. I didn’t realize until later that night. We were too busy talking! The ad stated 15 percent extra for silver and 150 extra for an oz of gold.

Very knowledgeable and helpful! Easy process very trustworthy! Excellent customer service! Fortunate to have them in Greenville!

Sophia was fantastic. She went above and beyond in order to make sure the transaction took place. Great customer service. It’s out of the way, but I won’t hesitate to come back.

The staff are very courteous and helpful and paid me a fair sum for my gold. I will go back.I recommend this business.

Bob is a great guy. Paid me close to spot price for my bullion. Highly recommended!

I was impressed by their courtesy and professionalism. Sophia was very nice and explained the evaluation she gave me. I would use them again if the need arose.

Tyler was and absolute doll! I called ahead letting her know I was going to be a few minutes late and she willingly stayed open just to make sure that I could do my exchange! She was fast, curious and understanding of my situation. She gave me more than a fair price for my rings and did it all with calmness and a smile on her face! I believe I have found the woman I will be regularly exchanging my gold with! I will definitely be becoming a regular here!

Extremely friendly and helpful staff. Sold a one ounce gold maple for a reasonable price. Very happy and I will return for future sales and/or purchases.

I had some old jewelry I never use and took it here on a whim. I was pleasantly surprised at the cash value once it was weighed and I appreciated the informative and very helpful person that assisted me (Sophia). She really knows this business and the whole process was smooth and efficient. This is an honest place, easy to work with.

I truly would recommend The Gold and Silver Exchange to anyone looking to sell their gold or silver. Very genuine and personable customer service and very honest. I trust their knowledge completely and will go there every time! Thank you for such wonderful experiences!

I was treated promptly, fairly, and professionally. What more can you ask for!?

THIS PLACE IS GREAT ! SO FRIENDLY & NICE, I CHECKED $ OTHER PLACES FIRST THIS IS THE BEST A ++++++++

Very pleasant even if my exchange werent buy-able she kindly explained why. I will most certainly be using GASE service in the future. Thanks so much for your awesome service.

Friendly, prompt service. Gave me a great price for my jewelry. Very pleasant experience. I am planning on going back.

Had a great experience with the staff, who helped us with assessing and selling a lot of family silver that we were ready to let go of. They made us feel relaxed and took whatever time we needed in understanding the process. 👍

⭐⭐⭐⭐⭐Excellent buisness, Great customer service. Contacted them through facebook inquiring about prices they were paying on certain metals, within 10 mins I had answers! Was surprised by them Im not a rookie in the game, alot of places are getting over on people. If you are in or around the grand rapids area and have precious metal you want to sell, go to the gold and silver exchange. Very impressive. ⭐⭐⭐⭐⭐

I had a wonderful experience with Sophia this morning. She took the time to explain how their gold exchange worked and the different grades of gold. We had a great conversation and I felt very relaxed doing business with her.

It was quick and easy to take all of my unwanted, unworn, old jewelry in and walk out w/ over $500. They pay top dollar for gold which is awesome👍

I have driven from Novi, MI two times this year to sell gold or silver at The Gold and Silver Exchange. Both times I have spent two hours enjoying the time of jewelry evaluation. I enjoyed working with Paul B. and Tyler S. recently at the close of September. We had lots of fun laughing and chatting while they evaluated my jewelry. Both times I have received much more than I anticipated and have encouraged family and friends to drive the two hours for the great service. Thank you so much for the great service.

These guys were very helpful and friendly and gave me a great price on my gold and silver. I highly recommend them.

Very good silver exchange fair price great people to deal with

The owner of this place is a kind hearted, down to earth, amazing person. I was welcomed as soon as I walked in the door by the most friendly staff. The miss who couldnt help me because of specifics grabbed the owner and he was so personable. We actually got personal about our pasts and it struck a soft spot for me. I recommend them for the value they have for customers.

Very helpful and discreet. Will return for sure

Very pleasant experience. Explained everything and I will return.

Considering the prompt and courteous service I received, I wish I had more coins to have evaluated. Great experience and Sophia was phenomenal.

I had a ring from my great-grandma that was yellow gold and cut (it was cut off her finger because it was to tight to remove). I wanted to have it white gold in color. I was able to have the shank built up, sized, and dipped to have the white gold color. I was so happy I got to keep the design!!!! I love my ring. Paul and the staff are so welcoming, helpful, and DID NOT PRESSURE me:) Loved the experience and my ring. Cannot say enough good thigs.

Great group of people to work with. Very knowledgeable. Would highly recommend.

They were very thorough in getting back to me with details on what I sent and wonderful service. They were very friendly and a pleasure to do business with.

I have been going to the Gold and Silver Exchange for years! I love going to garage sales and picking up things I think are gold and finding out they really are gold! Every time I go in there, the employees are really nice. They are knowledgeable and professional. At first, I was embarrassed to bring in my items because I didnt want to be laughed at, but they always tell me not to worry. They are happy to help me out. I have checked out a few other places and feel that I get the best service and price.

We couldnt believe that anyone would actually buy our gold teeth. Although the amount didnt make us rich, it paid for a nice dinner. The transaction was very efficient, too.

The Gold and Silver Exchange is a great place.The owner and his manager are such nice people and fare!

Had an engagement ring and wedding band. Looked at it before left the house it said 24 car. Gold. Got there she said that it was 14 car. Wanted to get rid of some scrap silver coins. Kept changing the price. We decided on a price and didnt even have 7.00 in the store to pay me. I will never go there again.

This place is more professional than most. They have experts there, ready to look at your gold. Its much better than going to a pawn shop or pawn/buy gold place. The people at those places look at so many things every day, that they dont know as much about gold and silver as the employees of The Gold and Silver Exchange.They let me keep the stones that were on my necklace. They removed them for me so that I could take them home. They only buy the weight in gold. For this reason, I didnt receive nearly enough money as I expected. Overall though, it was a good experience.

I have never sold any gold before, but I had some chains and rings from my mother that had been sitting in a drawer for over 5 years. I wasnt sure what to expect, and was very pleasantly surprised at the friendliness & professionalism of the staff. Sophia walked me through the entire process, testing each piece that was not clearly marked and answering all my questions. Thank you Sophia, so much!

Great customer service. High quality, knowledgeable, staff. I quickly recommend them.

Sign says open until 5:30 pm... got here at 4:59 pm and doors are locked

Went in search of silver coin. Found what I was looking for at a very fair price. Staff were friendly and helpful and the business is well-kept and comfortable. Will be back for sure.

This is an amazing business. Very professional and forthcoming. They check every piece and validate rather it is gold and what karat weight. They also take silver which doesnt have as high a value but surprisingly you get a lot of money for a small amount of gold. This is the only place I would take gold to. Get paid right on the spot.Thank you!!

Tyler was VERY customer friendly. She described the gold and the diamonds in a way you could understand. The atmosphere was relaxing and very comfortable. Definitely check it out if you are trying to sell your jewelry.

The last time I was there I had a very good experience however the few times before that was not so great. I dont like that you get treated differently every time you walk thru the door

Very nice customer service. Very fair prices. I would definitely recommend this store by woodland mall

Love coming here. Super friendly easy to talk with. They try to give the best price for your merchandise.

Tyler was great! She was very knowledgeable and helpful. Anytime I need to buy or sell again I will be back. Thanks again.

I have come to them on two separate occasions with gold and silver. Great experience with the staff. Knowledgeable, friendly and down to earth. I would recommend their services to anyone and I will always go there.

Very nice, great rates, pleasure doing business with them

Excellent customer service. I was treated very well. And was in and out within minutes.

I must recommend this store to all, the experience was very pleasant, Mr Paul was very knowledgeable, friendly and for a few pieces of gold gave me good money. Take your old gold to his store you wont regret it.

It might be a good place to sell your preacous metals, but certainly not to buy. They wanted 18x face for 90% silver. At the time Im writing this spot is 10.56 face. I told them Id sell them $1000 face for 12x face. Lol

The owner Paul and the rest of staff are so nice and friendly!! Ive been there twice and both times i left happy and knowing information i hadnt known before! :)

Tyler did an awesome job explaining how she checks for real gold and the entire process. Highly recommended and would definitely go back!

I had a great experience working with them. The service there was fast, friendly and very professional.

It was easy to do business with the Gold and Silver Exchange. I would recommend them.

Tyler was amazingly helpful in everyway. She waa fast, immediately helpful, and has been consistent on every visit. She offered a quick and fair evaluation, and makes dealing with gold quick and painless. Highly recommended!

Sophia was amazing to work with - she is pleasant, professional and explains the process completely. I highly recommend The Gold and Silver Exchange!

Paul is great and these guys are THE place to come for any and all things gold/silver/jewelry..they will take care of you with,the highest level of professionalism and customer service you simply will not find anywhere else..(from Shawn,sorry it took me this long toget this review done Paul,but I did pinky swear(remember,lol?) so better late than never..but 5 star business 100 percent!!! Love you guys..Shawn O.

The Gold and Silver Exchange gave me top dollar for a ring that I had that was destroyed. I tried a couple of other places but their offers didnt compare to the price that Margie offered me. I would 100% recommend this place to everyone, not to mention they were super nice.☺

The owner paul is a good guy he wants all his customers to be happy thanks Paul.

Tyler gave great customer service. She was very helpful and pleasant!!!

The folks here were very patient and fair. We felt like we were treated very courteously and would definitely do business again with them in the future.

Great service!! Very kind, friendly staff. I will never go anyplace else. Honest, and fair.

Great experience dealing with the friendly staff here

Stopped by to conduct business before close. Doors were locked people inside but would not acknowledge me. Then came out of from behind counter and shut off the open sign.

I had a great experience here !! The gentleman that helped me was very helpful and entertaining 😃👍. I will definitely go back !!

Tyler was very helpful and a great asset!! 5 stars all the way!

Awesome experience. Id definitely recommend going there for a fair price and honest, hardworking staff.

Staff was very friendly, informative and knowledgeable. Very welcoming and made us feel comfortable.

First time and I was impressed how Quick and easy the process was and the staff was friendly too!

Very professional and quick.

Honest quick service and payment

I appreciate the great staff and friendly service @Gold & Silver Exchange. Thank You!

Fair and honest it was a pleasure to work with Sophiia

I stopped by here the other day and got what I needed! Thank you Tyler, I will be coming back!

Not professional

Friendly and helpful.

Very friendly and funny people. Great helpful service!

They were very friendly and professional.

Very friendly! Even checked a ring for me that I wasnt selling.

Great staff and environment.

Went here with 2 rings. Gal was friendly but glad I went to a another place. She was only going to pay me half of what I got for them just down the road. So sad.

Paul was wonderful

Very clean and professional experience .

Just love them!