Crook alert.Couldn’t get financed through our bank so they kept our deposit. What a joke of a business. We were searching for more options for financing and tried to sell our car outright so we could purchase the car. Just for them to list it back on the marketplace without telling us while keeping our deposit. Don’t waste your time with these crooks.
Great place to purchase a used vehicle. Family owned business too!
Jeff (the owner) gave me a great deal on a 2003 Escalade. While taking it for a test drive we saw that the A/C wasn‘t blowing cold but he immediately had it sent to a local auto center for a new compressor and recharge. It was quite a trip down to Grand Rapids from Cheboygan but I’m happy I did and would like to get another ride from him sometime ! ^.^
Good place to get a car
Friendly staff, welcoming, straight shooters. I didnt feel pressured and they were on point having the vehicles I wanted to check out ready when I got there. I appreciate professionalism in the industry, and they delivered. I didnt buy my vehicle from them, but would still reccomend them if you see something on their lot
We went to this dealership specifically because they have a great honest family-based business. He went far above and beyond to not only make the sale, but to make us happy. We got a great deal on a beautiful car and we couldnt be more happy. I would HIGHLY recommend anyone looking for a car to go to Auto Consider because they are friendly, honest, and have fair prices. I will never go anywhere else for another car after shopping here!
I bought a car from Dennis and had a great experience. We knew what we wanted and he made it a smooth transition and worked with me on getting to the price I needed. Very nice sales guy there. I would buy from him again.
We have gone to the service dept on many occasions for various problems with our vehicles as well as routine maintenance. They have been awesome every single time! Always fairly priced and reasonable. I have referred several friends to the service dept and they have all been extremely satisfied. Based on my experience, I would not hesitate to buy a car from them. Eric has always treated us very well and I trust that they would not do us wrong
I have purchased my last two vehicles from Eric at Auto Consider. The customer service is top notch and they have always been speedy with servicing my cars. Eric was able to get the lowest rate in the area on financing. I will continue to buy from Auto Consider and highly recommend them.
I had a problem with my transfer case a few months after purchasing my truck. Took it to a local service shop to have it fixed under warranty. The warranty wouldnt cover it originally because they said it wasnt internal in the transfer case. Called auto consider and they had me bring the truck in so their service department could look at it. They found an issue with the transfer case where it failed and put a tiny hole in the case. Within a few days they had gotten the warranty to cover a new transfer case! Eric and Dennis provided extraordinary customer service and got my truck back on the road! Thanks Auto Consider! Great Customer Service!!
DO NOT purchase a vehicle here! I didnt like the looks of this place when I first approached it. My boyfriend was the one purchasing a vehicle and we used my old car as a trade in. They were friendly enough to your face of course...they want to make a sale.A year after my trade in I received a letter from the courthouse that the vehicle was left abandoned and I am the last title holder and is responsible for the towing and storing fees! Something VERY SHADY happened here. If the car left the lot, youd think it was sold. That would mean they did not transfer the title to the new owner! Either that or they decided they did not want it and can dump it with me being responsible!Thankfully I still have proof I signed it over and cleared my name of the charges. Now the dealership will hopefully have to pay the $2200 fine!
Bought my car here in April it seems to still be running pretty good with minimal issues. So I suppose thats a good thing compared to other dealership reviews Ive read. Dennis was friendly.
Excellent experience when I purchased my Jeep about three months ago. It is driveable but totaled due to an accident. I am certain Ill buy another vehicle from them.
Love these guys. Over the last 7 years these guys have worked with me on 3 cars. Wont go to another used car lot
I love it here
First off I would Id like to say, Eric and the guys at Auto Consider did A absolutely fantastic job. I was having a bunch of issues with my car so I took it over to them and it was no problem. Other mechanics had quoted me insane prices or told me they could not fix it. This was not the deal here. The guys at Auto Consider fixed her right up and in no time at all.They were Friendly, knowledgeable, and very resnably priced. I would recommend them to any one.Thanks again Eric
Jeff was very good to work with! Easy finance and enjoying my new ride!! Thanks Jeff!!😎
I got a great deal and the experience was hassle free. They arranged financing and got me a great rate. Thanks!!
Been working with Dennis and Eric to find a good truck, my experience has been excellent! Cant wait to see what they find!
Bought my Kia a couple of weeks ago and couldnt be happier! Great service, wonderful vehicle and within budget.
Very cozy. Jeff S. was helpful and knowledgeable.
Got a really nice vehicle and a fair price the guy I dealt with was really really nice great people to deal with did everything he said he would
They have great customer service and nice looking cars. The reason i am giving 3 stars is because of there macanics. I was told if i had any problems after i bought it that they would fix it if it was in a few weeks of buying it. A week later i took it to a shop because of an oil leak and i got a whole list of problems with . I took it back and they said they had fixed it. Cool. Took it back to the other shop and they said they did not do a thing. Took it back to auto consider and they said well we drove it around and it seemed fine. So they dont do it if they can get away with it. I probbly will not be returning
The salesman was awesome. Jeff Schalk
I bought a car from this place, and had an absolute terrible experience.I got a dodge stratus from these guys during the crazy winter we had and the first year of owning the car so far Ive had nothing but issues.From a gasket needing to be replaced, to having all 4 different tires on my car, AC nor heat working properly, and driver side window not working (They fixed that though).My biggest issue with this place was that for everything I eventually found out about the car, they refused or tried to charge me money to fix it within the first month. Due to the crazy winter we had as well, I could not see all the tires, and eventually noticed I have 4 sets of DIFFERENT tires on my car, with the tread nearly all worn out on most of them.That is extremely unacceptable, and when I called Jeff about it, he tried to get me to pay 350 for 4 new tires. That is NOT how you run a business, and thats being a shady businessman.I suggest never buying a car from these guys, they are shady and you cant trust them one bit, they are just looking for a sale, not to help you out at all.
Bought a car there, they had it more then i did when i first got it due to check enginge light. They never did fix it and there was a lot more wrong with it. Never again will i trust that company!
Gave me a car that I can’t even drive for a whole week without it having problems and they won’t even drop the price of it knowing all the problems that came w it m. I can’t even make it to from point A to point B don’t come here