Regrettable, we bought a new NX Sport 300, A few days after webought it, we took it on a family vacation. The air temps were at ornear 90 degrees. It didnt take long to realize the A C was absolutelynot working.We took it back to Harvey, and they couldnt check it right away, but eventually did. They said some parts were bad, and almost 3 weeks later, we got the car back....They did give us a loaner car.So much for a luxury car !!! Never again on Lexus.

My wife really wanted a Lexus RC 350 F Sport and we found the one she wanted at Harvey Lexus. Neil Bondy helped us get everything done almost 100% online. This was very important to us due to the fact we would be flying in from Nashville TN to pick the vehicle up. I have bought several new vehicles and the level of customer service from Joe and Neil and the team at Harvey Lexus was by far the best we have seen in years.....Saying all of that i would definitely do the 600 mile trip again to deal with these guys. So thanks so much for all your help and my wife loves her new ride.

I can not speak to sales, but Claude, who runs their service department is one of the best I’ve come across. He is fair, communicative, and has a great service mentality. I own a bunch of cars, none of them Lexus, and I still take them here for work.

Harvey Lexus is professionalism at its finest. Very informed in regards to their Vehicles and all the bells and whistles they offer. They know their stuff per say. The final presentation was just that, a presentation of the overview of the Vehicle. I left with a complete printout of all my leasing/buying options, making it easy for comparables.IF I do not go with Harvey Lexus the only reason would be Im an A Plan Family and Friends with another Dealership. As I see it Harvey Lexus is worth the switch from another Make and Model Vehicle for the safety and dependability of their Vehicles alone. I would definitely recommend taking a test drive, you wont be disappointed, as I wasnt.Thank you Harvey Lexus and the very professional salesman, Larry Slotsema. I highly recommend you stop in and see Larry as you plan your next Vehicle purchase, you wont be disappointed!

My family and I were looking for a car that would better fit our needs, we were not sure what to get.We worked with Larry Slotsema, great guy, very professional and knowledgeable. We know many people in the industry and he is definitely on the top!We highly enjoyed going thru this process with him, and definitely recommend going to see him for your needs!Thank you Larry!

I trusted and used their service for more than 2 years. But this time was the worst service I have ever had. I took my car to the service department for doing the oil change and had them test my battery (since I bought my car 3 years ago and never had a battery service). After testing, the service rep told me that my battery was bad and recommended a replacement. I trusted them as I used to and they charged me $140 for a battery + $40 for a “professional installation”.I still believed that I had a good service until I went online to search the information about the battery. I figured out that my old battery (optima D35) would cost $250 if buy brand new. It was kind of awkward to me when throw away the $250 battery and replace by a $140 one. Then I took the “bad battery” (as they said) to 3 different stores (advance auto part, auto zone and o reilly) to see if they all come up with the same result. The wrong thing happened when all the test results from those store that my battery is still working great, there is nothing wrong with it.I would recommend to anyone who are planning to have a battery service at Harvey Lexus Service Department that you all should bring your car to the auto parts store and have them test your battery before thinking about replacing it. All the auto parts store will give you a FREE TESTING and FREE INSTALLATION, or you could easy replace it by yourself.UPDATE: THE ISSUE WAS CORRECTED AFTER DISCUSSING.

Have been servicing my vehicle there for a about a year. They have driven my GX through the car wash with the moonroof open and damaged its undercoating on another occasion. Most recently, and markedly more upsetting, is that they drained the oil from my GX and sent me on my way without replacing it during a routine oil change. Yes, that is right, they let me leave with NO OIL IN MY CAR. Despite the free certificate, that is supposed to compensate for their incompetence, I will not be trusting them to service my vehicle again and neither should you.

I didn’t have the greatest customer experience at this dealership. Walked in and the general manager seemed annoyed that someone young came in like I have no business being at a Lexus dealership. Was never greeted properly. An older couple walked in shortly after and the general manager gave them the happiest and warmest greeting ever and offered them something to drink. They too were visitors inquiring about a vehicle, so neither knew each other. Probably because they mostly work with older clientele and never saw me as a serious buyer. I advise going to Lexus dealerships in metro Detroit because theyre located in a diverse metropolitan area that has experience selling to a diverse clientele. I ended up purchasing a Lexus RX at Meade Lexus of Southfield because they wanted my business. I suggest that this Harvey dealership learns not to place prejudice on a younger looking buyer driving an older vehicle. How do you know how much I make? How do you know if I’ve been saving up to make a big purchase having to wait longer on driving an old vehicle? How do you know that that I changed careers and now make excellent income? - but they saw me as a kid. Sorry that you lost a customer.Here’s a picture of my RX I bought at Meade Lexus. I suggest you go visit their dealerships:28300 Northwestern Hwy, Southfield, MI 4803445001 Northpointe Blvd, Utica, MI 48315

Customer service is absolutely top notch; you cannot find better people to work with. I have brought my vehicle here several times and have always enjoyed the experience. Mike in the service department makes every service I’ve ever had flawless. I will only bring my Lexus here for any and all work.

We’ve been customers of Harvey Lexus for a long time! My Lexus RX 300 blew a transmission on a Saturday in Grand Rapids. We live in Lansing and had bought the car there. Coreen waited for us to be towed in, and stayed overtime until we were settled. They’ve always gone above and beyond for us in the years since. We’ve bought 3 cars from them since, and are considering another soon. I highly recommend them!

The salesman, Jonathan, was a pleasure to work with and very knowledgeable. He answered all our questions and explained the car that we were looking at. My mother-in-law wants the car so we will be talking to him soon.

Excellent Service. Brian NGO is my Lexus Service Rep. He always looks out for me and gives my Car and myself the Best Service! Thank You Brian and Thank You Lexus Staff we appreciate everything you do to take care of our vehicle and us! Highly Recommend!!!!

Terrible, called for service and the guy Mike had no fricken clue what I was talking about....Almost like it was his first day on the job and they sell and service these cars....

Lexus really does not want to see your older Lexus. I wish they would have told me that rather than waste my time... other than that it is a good value luxury car line.

Just had service performed on my car. Claude & the rest of the service team were great! very accommodating and efficient. Always a pleasant experience!!!

Its a mediocre place salesman are nice they do a nice job at reviewing your car but not a place to sell your car but very nice people.

I just bought a beautiful 2017 Lexus RX350 from Mark ONeil and am very happy! It drives like a dream!

When I take my vehicle here I know I can trust them to do the job right and at the cost they quote. Service can tend to be a bit pricier than the local mechanic, but I have had odd experiences with local mechanics accidentally scribbling pen on my door or forgetting tools in my vehicle so I prefer to pay a little extra and not worry about odd things like that.It is also nice to be able to work from their waiting room which has a couple pseudo private rooms and an intimidating coffee machine if you dont mind figuring out how stuff works in a room full of people.If you are getting car service that will take longer, they also offer loaner cars which are quite nice if you have a recall or something like that so as not to have to worry about renting a car on your own.

Love this place. Service and sales outstanding. Mark O Neil helped us. He very knowledgeable and helpful.

Giving one star to the service department. They charged me $120.00 to MISDIAGNOSIS My car. They gave me a quote of 1400.00 (see photo) and we ending up fixing it at home with 2 sensors.

Every time I go to Harvey Lexus for service, it is best-of-class. Best service in town. Today I had to bring my RX in for window coming off track and Mike got me right in and had it fixed in no time. Couple weeks ago I had a separate issue (very rare with this car...always reliable) and again, the service rocks!

Another great experience. Low tire light was on and it was the spare. They got me in and out quickly with a smile. Always the best service in town.

My window wouldnt roll down so I went to get it looked at. They charged me 130 and told me that my bumper to bumper warranty didnt cover it. They never gave me a price as to the cost, otherwise I would have never gotten the service done at the dealership. I asked my local auto shop that I usually take all my cars to and asked them the cost in regards to fixing the window. They told me it was about 40 dollars. So I was charged 100 more at the dealership then at a local auto shop that does way better work. I paid $50,000 for a Lexus and boy is the dealership ever a rip off. Dont use this dealership unless your car has less then 36,000 miles or less then 3 years in age. They will give you outrageous prices. I think Lexus thinks because they have a brand name that they can just charge people anything. What a shame, I really do love my Lexus cars. But I would never use this dealership.

Terrible customer service!! we had an appointment to come in for a specific car, we arrived and the sales manager was busy and didnt have the car ready for us, we were handed off to someone else who was extremely rude and didnt seem to want to help after spending over an hour waiting we finally got a quote for the wrong car. We definitely regret going there and will be getting a car from a different dealership. It is worth making the drive to the East side for a Lexus rather than wasting your time and energy at this dealership. BTW we go no apology for what we went through.

I met Mark ONeill in the used car department about three years ago. While I did not buy a car that day I knew eventually I would. Mark is professional, low key and knowledgeable about the Lexus line of automobiles. Six months later I bought my first Lexus and thirty months later I love it more than the day bought it. I have referred friends to him and they have called me to say thanks for the referral. Go see Mark.The Service department is great also. They are thorough and professional. See Mike, hes great too.

My in-laws drove to Michigan to escape Hurricane Irma. They took their Lexus SUV to Harvey Lexus for an oil change and check up. When they picked up their SUV, the service rep told them they DIDNT HAVE TO PAY THE BILL! Harvey Lexus took care of it 100% because of everything theyd been through with the hurricane. THANK YOU!! So generous! They were amazed and thankful.

Great Service, Dina has gone above and beyond when we needed her too. We have been using Lexus’ service for 23 year now and they have always impressed us.

The best experience I have had with a sales person yet! Knowing we were just looking around, the sales person still took her time to show us around on a busy Saturday and help us find the car that was a best fit. Then proceeded to find out what options and colors would be wanted and offered to search and find us the exact car I want. Kendra was very nice, and helpful!

I have brought my car here twice and they are always willing to help me out. Not a pushy dealership. Let me know what I can do and my options.

Larry Slotsema was wonderful to work with. He is polite, professional, and honest. We bought a used car from him. They were not pushy. The transaction went smooth and easy. Steve in finance was also great to work with. We would definitely go back again!!!

Bought a used Lexus here a while back. Great car but cannot get the car serviced! Always busy and not many appointments to be had. The salesman gives you a song and dance about how they will give you a loaner car and service is excellent. Quite the opposite experience. Like other reviews, I wish there was another Lexus dealer option in the area due to the lack of service options.

Cannot say enough about the experience I had at Harvey Lexus. My salesmen Mark ONeil went above and beyond. He walked me through the entire system in the RX350 to make sure I could fully utilize what my Lexus has to offer. He has been incredibly quick at responding to any of the questions I have had since. Great experience, nothing like I have received at prior dealerships in the past!

The sales process was as easy as I could have hoped for. The car was sitting out and ready to test drive when I pulled into the dealership, which was great considering the snowy cold day it was. As we got to negotiating the price, it went as simply and easily as I could imagine. I feel that I got a great deal on the car there, relative to the prices I was seeing on similar models at other dealerships.I would highly recommend working with Larry Slotsema - he seemed like an honest guy who helped make the complex process of buying a car very painless.Highly recommend Harvey Lexus. Everyone I worked with there was very professional and made the experience a positive one.

Politeness, Honesty, Civility are the three words we use to describe Larry Slotsema and Timothy Brower at Harvey Lexus. The negotiation was quick and precise. Delivery of the new Rx350 took no time at all. They genuinely loved their job. So we will keep coming back.

Buying a car can be stressful but working with Jonathon L. and Steve S. was an absolute pleasure. My wife and I were delighted with the overall experience. You have new fans!

Wow! Contacted them for a price. I always shop multiple dealers. I told Neil Bondy that I have several quotes and his was the highest price. He then begins to argue with me about how I should make sure that I know what they are quoting me and that the advertised prices online typically include huge amounts down. As if I after buying over 20 cars I dont know how to compare pricing. I explained I know how to compare numbers and he said his deal was very good at $1500 below invoice. That included about $3500 in rebates. So in reality he was taking very little discount off of the MSRP. Obviously a dealer can charge whatever they want. Just dont tell your potential customer that he isnt smart enough to compare prices adequately. It wont gain you any business Neil.

Coreen J. provides the best customer service in town! Between her and Lexus, Ill be hard-pressed to drive anything other than a Lexus/Toyota.

Took my car to Harvey Lexus due to a manufacturer recall. The service was scheduled to take 3 hours. I rcvd a call after 2.5 hours stating my car was ready for pickup. I arrived 45 mins later, and for 30 minutes no one could locate my vehicle for one reason or another. The following day I realized someone had been rifling through my center console and an item of value was missing. I contacted the service manager immediately, describing the missing item, and how/why I knew it was taken from my vehicle while it was in their possession. She promised to investigate and get back to me right away. That was 23 days ago and no callback. Meanwhile, I sent in a comment card rating my experience and describing my experience. I rcvd a phone call from a male manager asking for more details regarding the theft. Again, he promised a callback. Sixteen days (16) days later and not a peep. Not Im sorry or please be patient, were still investigating or how can we help?. Nothing. First, they cannot locate my vehicle and feed me a numerous excuses then I cannot get a callback on an item stolen from my vehicle while in their possession. I thought Lexus was a LUXURY dealership. A trustworthy place to service your vehicle and perhaps get good customer service. Maybe not, at least not at Harvey. Saddens me. Ill drive the extra two hours and take my vehicle to Detroit or Chicago in hopes they appreciate their customers!

My mother in law just bought a 2015 Lexus today. The We Owe list included new tires, detail & wash, delivery, pinstripe, paint touch up. The tires are nice. Other than that we are dissatisfied. They told her the pinstripe would include the Lexus logo - not there. They told us theyd detail the car - they barely washed it, no wax, grime inside the doors, wheels where filthy black, interior streaks on the dash board. AND to top it all off they never touched up the paint. For a high end car dealership we expect perfection. We are a long standing family of Lexus owners and our questioning our future with Harvey Lexus of Grand Rapids.

Bought a used car here a few years ago. Nice car and nice people. Service department is quick with regular maintenance. Crashed the car and had it repaired, looks better than when I bought it. Highly recommend not sure what everyone else is talking about.

Mark took care of us and we are very happy with the RX we purchased. He accommodated my hectic schedule and was very thorough in showing us options/features/functionality. If you are looking for a no BS experience and a quality vehicle, Mark and Harvey Lexus is worth a look!

NO POINT IN CALLING, NO ONE ANSWERS THE PHONE. PRICES CHANGE FOR SERVICE/PARTS DEPENDING ON WHICH TROGLODYTE MUSTERS THE MOTOR SKILLS TO ANSWER THE PHONE. WHAT A JOKE.

Changed to 5 star because its well earned

Claude Segard, Service Manager, is an exceptional and very knowledgeable person. We had a crisis with our Lexus RX 400h, that was purchased from Fox Charlevoix. The vehicle broke down and only then did we find out that Fox Charlevoix refused to service it. We went to Serra Toyota of Traverse City, Audi of Petoskey, Fernilius Toyota Cheboygan, Kring of Petoskey, no one would help.Royal Tire of Petoskey (exceptional people too) and Claude Segard work together over the phone to get us back in action. This was a true experience in finding out who people really are. We will not go anywhere but Harvey Lexus for our next Lexus, EVER, because of the who Claude is.

Mark ONeill did a fine job of making my buying experience Pleasant. This is my second Lexus and I hope its even better than the first one.. Thanks Harvey Lexus send Mark

They are super efficient and helped me prior to a trip! Thanks Mike and Kendra!

I had a great experience with Harvey Lexus. Very professional yet friendly environment. I worked with Larry S. There was never a second where I felt pressured to buy. They also make sure all their cars are in appropriate condition to be sold. I would buy cars from them again.

My sales experience reflected the best of the Lexus Brand. My wife and were very pleased with all the effort Mark ONiel did in tracking down the car we wanted. Mark insured we had the car modified with equipment we needed. Mark did an an excellent job in explaining the vehicle features and delivering our new RX 350.

I wish I could give a higher experience as Kendra and Mike have been great. However, Coreen Jakosh has provided poor customer service and minimal to no effort when approached even for something as simple as a tire. Advice to Harvey Lexus-keep the good ones and root out the bad ones for an optimized customer service department!

Traveled to Grand Rapids and realized I had a cut in my tire tread on the front wheel. Harvey Lexus took the time to swap my front wheel into my rear so in case of blow out, I will have more control. Great service, thank you. It was free of charge

Wonderful experience with my new purchase, coming from Mercedes which I have a couple, I was a bit hesitant. But Larry was a true professional the whole sales process was impeccable. I’ll be back!

I love this dealership because of how kind and considerate they are. They dont try to rip me off. They explain thing to me. They give me a loner car if needed. They wash my car every time I bring it in to get serviced for whatever reason. I live in Muskegon and because of the great service I get I will continue to go there.

Excellent service from Larry Slotsema. He helped us find the perfect car quickly and easily. No pressure sales tactics, just assistance! Glad we came to Harvey Lexus!

Beautiful facility Top Notch service department decent supply of used most of which though came off lease if youre comfortable with that they have your cars

Overall a very pleasant experience. Larry Slotsema (sales) and Cassie (IT) were awesome to work with. Definitely would recommend them for future vehicle purchases.

First time coming in for an oil change, and Almedina the service advisor was courteous and very helpful. Service was also completed in a timely manner.

We purchased our forth Lexus from Harvey Lexus and our sales person was Larry Slotsema who found the vehicle we were looking for and explained everything to us.WE had another great experience and now enjoying our 2017 RX 350 f sport.What an amazing vehicle and fun to drive .Thank you, Harvey Lexus!

My friend just bought a vehicle from here. Very nice people to work with.

My husband Tim and I felt our Salesman, Larry, was very professional, knowledgeable, and easy going...as well as the rest of the staff we were introduced to. We left feeling very satisfied with our purchase and our time at the Dealership.

This is my second Lexus, and Mark ONeil did a great job explaining all the features. We love the Lexus! Mark was even helpful in follow up after the purchase.

Great place for car buying! Delicious cookies and outstanding sales staff. I highly recommend Larry Slotsema - hes fair, honest, not pushy and very easy to work with.

Parts dept has excellent service. My order came in within one day!

While visiting Grand Rapids, my car needed service, so, I called Harvey Lexus service twice on a Thursday afternoon to make an appointment. Neither call was picked up. I left a detailed message on the second call, but never received a call back.

We recommend Mark ONeil and Harvey Lexus of Grand Rapids. Our experience leasing a new RX350 from Mark was fantastic. Great product....... great service........ bravo Mark!

I have puchesed several vehicles from Harvey and am in the process of looking at another. I recommend them highly, specifically Mark ONeil. Mark is always professional and knowledgeable. Ive always appreciated his calm demeanor and honest, no hassle approach. When l need I vehicle I always go to Mark first.

My sales guy, Larry Slotsema, was so patient with me and answered all of my questions.I walked into Harvey Lexus only knowing I wanted a Lexus. I have teenagers who needed a vehicle, I wanted to give them the one I had been driving, so was looking for something newer for me.Over the next week, Larry spent several hours on 3 different days helping me to find the best Lexus that fit me. I absolutely love my 2015 Lexus NX which I drove away with that last afternoon!I will definitely return when Im in need of buying my next car!

Larry was excellent to work with, no pressure, educated in the product and my best vehicle purchase experience to date. Already recommended Harvey to my parents this weekend.Scott Underhill

Great dealership with a great inventory, they had exactly the Subaru we were looking for. I highly recommend everyone start their used car search at Harvey.

Just purchased a vehicle here and wanted to commend Larry Slotsema for finding me the right vehicle and making the negotiating process smooth and seamless. The vehichle pick up was smooth and they addressed all my concerns. Thanks again to the staff here.

Great people! Mark is awesome!

This was the second purchase of a Harvey Lexus vehicle. Mark ONeil served us magnificently again. Hes outstanding!

Had a pleasant and stress free experience, Mark ONeil was very knowledgeable and personable. The best dealer experience I have had in the Grand Rapids area.

Overall experience was smooth and hassle free. Larry slotsema was excellent - knowledgeable, flexible and accommodating. I had a great experience at Harvey Lexus.

Terrible service. They are the typical bad salesman and won’t allow me to cancel my purchase even though I do not have the car. My mother in law doesn’t speak English well and they tricked her in signing all these papers.

Go in to get a Freon charge in 1991 Lexus, which by the way has never had any issues, amazing untill we let them change it to charge it and had 1 and days didnt drive but 1o 10 miles Monday dead in the water took it back to Lexus and saying it my alternator,, Im degusted, that car was fine drove 2000, miles not one problem, except air needed charge they did that 2 my car, and wont take responsibility for it, beware to all,

Had to wait a couple unexpected hours for delivery, nice peoplethey do a nice job. I really like my Lexus, wish there was a dealership in Traverse City.

Mark found the car I was looking for. Had done a great job cleaning it up so it looked like brand new! Thanks

Terrible customer service, they pull guns out on peaceful customers.

I have purchased two vehicles from Mark ONeil in the past and have had very good experiences with his assistance and that of Harvey Lexus overall. I look forward to the third opportunity!

Salesman are like hawks here, they curb around you when they think they may have a purchase and treat you like a piece of meat.They are not knowledgeable and do not know anything about heir cars.The salesmen here are rude and treat women like garbage. They are sexist and have no respect for women.They made me feel very uncomfortable and intimidated here.

We have purchased Three automobiles from Mark ONeil at Harvey Cadillac and Lexus.we have been very satisfied with the professional manner in which we were treated and how smoothly the transactions went in all three cases.

They have the best service center! Coreen is great to work with!

I am giving Harvey Lexus a five star rating because of Coreen Jakosh! I was referred to her about 4-5 years ago when looking for a place to service my older 2006 GX470 (best car EVER!). Though my Lexus has been great to me, its Coreens customer service that keeps me coming to the dealership whenever my car needs servicing. She never makes me feel like I am asking dumb questions, always works with my schedule in a pleasant way (I think she knows my schedule at times better than I do), works to secure a loaner car for me when needed for lengthy repairs (and knows that a small car wont work so well for my family), and makes me feel like her #1 customer at ALL times. She is absolutely wonderful and the biggest reason I will likely buy another Lexus when its finally time to say good-bye to my trusty 470: I do not want to lose such fantastic customer service and know I will NOT find better customer service with anyone else. Period.That said, the only complaint I have is that whenever I call the dealership very rarely does someone answer the phone. Unbelievable! I have stopped doing that because it is so frustrating and now just call Coreens direct line. She always gets back to me within the day (or texts via some text system the company uses).

Expect the best, and the team at Harvey Lexus never lets me down ( would have been 5 stars) if they asked me to test drive the LC 500. Ps they didnt have 1 so maybe next time.

Even though I brought my seasoned Lexus in for recalls the accommodation exceeded my expectation. I really felt like a Lexus customer and look forward to servicing my IS250 far past 300k!

Staff is friendly, helpful and informative. Makes your experience of buying a car stress free . Would definitely recommend.

Great Customer Service. Used vehicle prices on the higher side so we purchased elsewhere but get it serviced here.

Mark ONeil was great to work with. He made the whole experience easy.We would diffinitely work with mark again.

Called around six times to reach the parts desk. Never got an answer, left messages never even got a call back. Last time I used this dealership. Ill just order from eslse where

Had a wonderful experience with my salesperson Mark ONeil. I will definitely be buying my next Lexus from him.

I love my Rx second car I purchased from Mark ONeilVery satisfiedEarl James

I love Mark Oniel I have bought two cars from him he rocks🎉👏🏼👏🏼

In October, I took a vehicle to get wheels reconditioned to mint to the Harvey Body Shop. One week later, I find out that a) they subcontracted the work and b) sent the wheels off to the third party prior to coordinating with me. End result is one month later, the wheels FINALLY come back...damaged. The resolve was charge me $1,000 and send them back in to the third party myself because they were under warranty. An exotic and non-Lexus brand vehicle, I chalk it up to limited knowledge and move on.Fast forward to January, my 16 Lexus SUV is brought in to get fixed from a winter road accident (front bumper and grill cracked, need to be replaced). Car is dropped off January 1st, January 5th they advise they ordered parts which normally take a couple days to get in, then a week for the repair. Called for a status 2 weeks later: body shop Manager advises the car is prepped and they are ordering the parts. WHAT?! I call Lexus corporate and dealers being privately owned and franchised, the only resolve is to see yet another 1 star review grace the pages of Google. I would give zero if possible. Due to telematics, I discover as Im typing the review that the car door has just been unlocked for the first time in weeks.It may be branded Lexus but go somewhere else if needed. The body shop down the road advised they can get the parts drove in within the next two days and fix it next week. Harvey may be overworked, understaffed, or whatever the case may be, but the customer unfortunately carries the brunt and still has to cough up the cost of repair. Nice and pleasant people but doesnt seem to help get anything done.UPDATE (Edit 1/18/18): changed rating from 1 to 2 stars at this stage. Halil called me today and responded to this info. The Manager was misinformed ultimately, and parts were ordered on the 9th. As stated, pleasant people; communication has a disconnect between staff though? In any event, I’ll bump the rating to a 3 if they simply get the car done by the 19th, trying to be reasonable.

I was extremely happy with the service.

Larry S. helped create a wonderful experience. I didnt feel pressured to buy a car and he went over every little bit about the car before I decided to take it home.

I just purchased my Lexus CT 200 from Mark ONeil and I love it Harvey Lexus.awesome and Mark ONeil is more awesome he did us so good and treated us so right thank you so very much Mark

I truly love my car and am pleased with the dealership where I service it.

Mark Oniel provided great service on my purchase of an IS 250.

Always first class! Extending the Golden rule! Thank you Harvey Lexus for your service!

My wife and I just purchased our third Lexus RX 350.Mark ONeal has been our salesman for over ten years and our expierence with him and Harvey Lexus has been fantastic! We look forward to many more years of service.Bob and Liz Kroondyk