Great company willing to help you with auto repair.
This is the only shop we will use and trust that the repairs are done correctly and in a timely fashion. I highly recommend them to anyone. Ron is awesome and so are all the mechanics. We’ve never had any issues. Fairly priced!
Great staff, great prices and locally owned.
Best service station . Honest, careing team of mechanics and reasonable pricing.Always come away happy and confident that repairs are done properly.
Very professional they do a great job and they return all used parts if you want I would recommend them to anyone
Got me in for a transmission line leak last minute. Great service and not too expensive either
Fast and friendly service. They do quality work as well.
Very professional and reasonably priced. Very friendly.
I went to a few places and no one could help me out except Russ and Rons,these guys do great work and have excellent service skills.They got me back on the road and Im a happy camperThanks guys youre great!😁
I absolutely appreciate the service, quality work, and honesty I receive here. When I was getting some repairs done, I also mentioned that Tuffy previously told me that I needed my control arm bushings replaced and if they could take a look. They informed me that I did not need them replaced. For the repairs that I was having done, they called me and stated what the worse case scenario would be. I told them to go ahead with the repair. Afterwards, Ron called and said that he did not have to replace all the parts, which saved me 100s of dollars. I truly believe many places would not be honest like that. Thank you!
Too high of prices for my pocket!
Very very nice guys and very honest
Ron is great, and the prices are very fair. Love this shop!
Ron is awesome!! Weve known him many many years hes took car of all are cars
Ive been going here for about 30 years, always friendly and always helpful I highly recommend this place
They arent the most knowledgeable mechanics
Honest, fair, competent, pleasant. I have been having my cars serviced there for 35 years and am usually satisfied with the work done. They do not have the capability of a dealership, but I trust them more and their prices are relatively reasonable. They are extremely accommodating and helpful. This is the place for little old ladies to come for honest service that does not seek to rip them off. Over the years I have seen them offer to help all those who come in, from a soft tire to a clank in the engine. These are exceptionally good-hearted, well-intentioned, honest men. I am very picky and quite demanding; I expect a business to know their business and perform it correctly. I have been a customer there for 35 years because they do well within their sphere of service and have always treated me right. Russ and Ron are certainly worth a try the next time you need service.
Caring staff, efficient. Real good place whatever the problem. This place was just around the corner when my exhaust pipe broke off they took me. They called around until they found the piece and got me on my way. I appreciate this place. Thank you
I have been a customer for over 30 years and have always found them honest, friendly and good quality. I highly recommend.
I used to go to Russ & Rons back in the mid 2000s with my 1993 Cadillac Eldorado and that thing literally had nothing but problems. I did love that car though and Russ & Rons kept it going for me through the years and I do appreciate their honesty and genuinity. I now live in Indianapolis and cannot use them but if you live in the Grand Rapids area and need mechanic work, look no further than Russ & Rons as they will treat you right and stand behind their work. I am actually surprised to see them still alive and well.
They are that rare and unique breed of mechanic : honest, respectable and reliable. My car broke down when I was visiting Grand Rapids. It was the weekend so I ended up taking it to the nearby pep boys, who of course proceeded to over estimate, price gouge and make my life a living hell. The estimate from them was around 500 dollars plus 100 diagnostic (aka looking under the dang car) 50 towing and labor to fix the front broken axle, and they also told me it could be an additional 3000 plus if it was transmission, which they conveniently could not tell until I was done fixing the axle. Frustrated, I called Russ and Rons when they opened Monday. Ron basically towed the car, replaced the axle and allowed me to leave the car there for a week until I could pick it up, all for 280. He also assured me its just the axle and the transmission is fine. I cannot say enough good things about this place, they are the real deal. Only wish they were located closer to where I live, cause I would take my car here for everything.
Went there to get new brakes. When we picked the car up the car would not break, we almost got in an accident. It was closing time when they finished so they probably just wanted to get the car out of their shop. We immediate turned around, they didn’t even ask what was wrong, just grabbed the keys and pulled the car back in. They knew it was an issue even before we left, they just wanted to go home.
These guys are AWESOME. VERY knowledgeable and honest to the core. Their expertise shows in the work they do. Their prices are the lowest Ive ever seen and the owners are down to earth and very approachable. Just dont indicate to Russ that you know more than him about cars!!!! Hell talk your ear off! Hes a master mechanic with over 40 years of experience.
I needed my wheel bearings pressed and this place was great. They got them done the same day I dropped them off and even helped me load them into my car. Highly recommend.
The only place I will go. They’re very nice and easy to talk to. Very helpful and will try to help with anything. Love this place
They replaced the rear end on my Dodge Ram. Awesome people and good prices! Ron is very friendly and knows his stuff. I recommend this place for sure, plus there honest folks! 👍🏼👍🏼
Been going here for 30+ years. Very fair pricing and great work. Rarely go anywhere else.
Great service!
Been going here since I got my first car in 96, Great shop they do good work, fast and always honest... Highly recommend
This has been my go to repair shop for years now. Good, honest guys run this place and prices are very fair. Never needed a repair reworked.
Honest and friendly and work done right. Never have to come back for the same job.
Awesome service
They always have the parts I need for my 93 chevy
Excellent customer service and very thorough, I got a great deal on the work they did and they even gave me a loaner free of charge while they were working on my car. I would 100% recommend this shop to anyone who needs to get some work done.
Great Service!!! I was stranded on the highway when I call them. They suggested a tow service and were ready for us when we arrived. I had a broken ball joint, and they had it fixed in about 6 hours for just over $200 including the tow!!! It was very fast and affordable service! Friendly too!! Would use them again in a heartbeat!
Excellent Service. Staff is very professional.Ask about loaner cars if work takes a few days. Set-up appointment asap.
What am I going to do when these guys retire? Only auto place in Grand Rapids area I can trust. Fair and honest
Been going here for +30 years. Very honest and reputable group of people.
Best customer service and mechanical work ive ever experienced. I would recommend Russ & Rons Auto service to NASA they could use their knowledge.
Best ever service and they truly care about their customers.
Great service, quick and semi affordable. Overall I like this place, the customer service was excellent! I will be referring family and friends...
They were super great! Really trying to get you the best deal
Great service, reasonable prices. Awesome people!!!
Great and honest service highly recommend!
Honest,cheap, I cannot say enough good things about them.
Very honest place and they do great work. I have only been here the once, but I will be coming the next time I need work.
Good honest people
Great guys to work with very reasonable in pricing
Great people. Great service. Strongly recommended.
Great service and at a fair price. Russ and Ron s there when you need them.
My family has taken our cars to Russ & Rons for YEARS. Very fair prices, and theyve solved some really weird issues Ive had with cars in the past.
Can not express how grateful I am that they took time out of their busy day to help my son with his car! Their honesty and knowledge have made us customers from here on out!
Always get polite and great service here.
Walked in to talk with someone because I obviously have a car repair I need if Im going to a mechanic and the guy behind the counter was very rude and not helpful at all.Was also told I would receive a phone call the next day and no one ever reached back out to me. Not a professional place at all. Dont go here.
Great Service & Prices
Nice peoples there
Great customer services
Great service, fast turnaround.
Great service from a reputable establishment.
Friendly service.
Friendly mechanics, but kinda pricy service.
Good friendly service
Horrible experience.