I intended to change my own oil, but just wasnt able to. They used the oil and filter I already bought, added the extra quart I needed and performed several other services at a reasonable price. A+
They mean rapid! Easy drive up oil change where you stay in your car while they do it all. They knew exactly what kind of oil I needed, topped off all of my fluids, replaced the mileage sticker, made sure I reset the oil guage on the dash, and topped off the air in my tires. This was my first time here and I will continue to come back every 5000 miles. Thanks for quality, speedy, friendly service!
The owner is of the old school way of treating others. He is truly customer oriented Id gladly spend extra if it were extra just for the service and the fact they go above and beyond to take care of you and your needs without trying to rob you like other place. Fair prices and great service. Thats why there getting 5 stars
They were so professional and so nice!! They showed me my air filter and showed me the new one they put in! They showed me my new clean oil as well! The guy told me that if I ever need air in my tire to come back and they will fill it it for free. They were so polite and just so nice! Most oil change places are just trying to sell you stuff and make money. They genuinely cared. Thank you so much for your help!
Dreaded having to oil change. Been putting it off, knowing i have taken some long road trip. The staff always treat me good, fast and friendly service. So I know it was always about me and my attitude. But today the got things done. Click, Click, Click. I was in and out in no time, as I know I usually am. Its the reason I continue to shop here. Everything from tire pressure to fluid levels, to lights. Boom, boom, boom. Todays visit was a smooth transition.
For a simple freakin oil change without all of the bologna.. go here. You found it. You finally found it!
I was in and out in about 15 minutes. They offered me some recommendations. No pressure or trying to up sale me. My dog in the back seat even got a treat. It was probably the most enjoyable oil change Ive ever gotten. Exceptional and friendly service. I will see them again in 3 to 5 thousand miles for sure.
Best place in town to get an oil change. Been going here for a few years; always get excellent treatment and no push for unneeded services. Helped me resolve a hood latch issue. Good pricing. Highly recommend.
Great friendly service. Very punctual. Will visit again
Called, asked about an appointment. They advised that they are drop-in.When I arrived, I asked ironically, you busy? (They werent. Its a joke!)They changed my oil, affixed a sticker for next time. While I was in the bay, a couple more customers pulled up -- look what I started!The staff was friendly and efficient, and since this is less than a mile from my house I will be back.
I have been going here for over 10 years. The owner is great as is Darrel. Great quality work. Well worth the money.
Good place for a quick oil change, nice guys and good prices
Been going to them for years! Great service and great people. And its locally owned and operated!!!
Where I always go to get an oil change. Quick, efficient and friendly- what more could you ask for?
Went for oil change. They also checked all my lights on my car, and reminded me I can stop in and get the fluids in my car topped off.
Quick service, got me in and out, was very thorough, and it wasnt a bill+ !
Todd and coworkers went over and beyond to help us with additional issues and taught us how to result oil life. No wait time and excellent service.
Super fast and didnt hurt the wallet, also the car wash is right around the corner for an added combo
These guys are great. Always a good price
Always do a great job. Make sure you leave a Tip Too.
Super awesome guys, quick good service. Been going there for years never disappointed
These guys are quick and efficient!😀
As always great service. Thank you.
Good service and staff is great!
Love this place. Great prices, and fast service. And they dont try to sell you a bunch of stuff you dont need
Went above and beyond to help me figure out what was wrong with my headlight, fixed it temporarily until I could get the correct part all in the time it took them to change my oil. Amazing guys.
They did a good job and the price was good, but one of the older men working there was rude to me.
They were really professional and honest.
These guys are the best! They are so helpful. They have helped me many times and I won’t go anywhere else.
Better prices, better service and more services for the money! family owned! whats not to love?
Super respectful and fast.
Honest People. Never a problem.
Great service. Great people seriously.
For oil changes, I usually take my car to the dealership, which results in trying to be up-sold on my cars needs and feeling like I’m getting ripped off. I pulled in, was help right away and was treated respectfully! The service was so very quick and I left feeling really great about my experience. I will be back!
Thank you back in Florida ok.
These guys are always friendly and efficient!
Ive been bringing my car here for oil changes for the past 2 years now, and am always impressed with the service. Theyre so friendly and honest.
Great customer service and honest.
Very friendly and knowledgeable staff who just do the job right!
These guys are great. Had a low oil problem and they were extremely helpful resolving the issue.
Good people. My go to oil change spot. Friendly, helpful, and knowledgeable.
This place is great. Friendly local service and fast! They even give my dog a treat. Highly recommended oil change!
Very nice and helpful. They did a great oil change and it was very fast! They did not try to rip me off at all, which I always appreciate. Thank you.
The guys were nice, fast, and honest (didn’t try to “sell” anything extra I didn’t need). Pricing was great too. I’ll definitely be returning for my regular oil changes.
Staff very nice, and took time to explain any questions I had.
Beyond rude.
Very fast oil change and friendly/knowledgeable staff. Was shown my requested oil was brand new and unopened, before they poured it in. Was shown the condition of my air filter and recommended I wait on replacing it. Was shown the oil level on my car before/after they replaced it. And finally the mechanic made sure to reset the oil life meter on my dashboard, and explained how to do that as well. A+ service and fair prices. Thanks!
Just left this place after my car pretty much freaked out after waiting a few weeks over on an oil change. They were right near my home so I called and pulled right in. Everyone was really nice and didnt make me feel awful for missing my oil change. The best part was that there was no pressure to upgrade my oil or sell me on anything. As a woman, this made me feel like I was in good hands and not being taken advantage of. I appreciated how friendly and efficient they were. In the end, this was a great place to drop in to.
I was in on a Wednesday, needing my oil changed and having a bad day getting my car started. The staff there were extremely professional and kind to me when my vehicle died in the shop. They did absolutely everything they could to help me avoid a tow truck; the head mechanic even brought his own truck around the building to jump my car. I couldn’t help but laugh when he gave me a fist bump after the engine finally roared to life. Overall, it was a great experience that made my crappy day a lot better. Nothing else to say except, WOW!! Thank you to everyone at Rapid Oil! Keep it up!
I been going there for years!!! Never had a problem, very polite, they will check mostly everything for you. They usually check your exterior lights, tires, fluids, filters...etc. They will let know what needs to be done and show you the product from before and after!
Great customer service. I didnt know they closed at 7, and I got there at 6:55 while both of their stalls were full. They still serviced me when they were done with them. Great prices, and the guys working were very friendly. Will definitely go here from now on
I am from out of state and was in Grand Rapids for a couple of days during a road trip and went here after reading the reviews and also hoping to support a local biz. My experience was not so pleasant. The guys never responded to the cost and they did not have any costs posted at the store either. Long behold I was given a bill of $90 for an oil change using 0w20 and a new filter. My dealer never charged me more than $40 (&30 with coupons). Fix the price before you get service here. Better still take your business elsewhere.
No nonsense, no upselling, great place
We’ve been getting our oil changed here for a long time. The great service and kindness keeps us coming back! Highly recommend coming here for oil changes.
Friendly fast service
Great guys! Great service!
Quick story, I had just had had some front end work done and my car was creaking real bad. I stopped for an oil change here and the mechanic let me know he had noticed I had all brand new parts on the front end but the shop that did the work didnt lube them at all! He let me know he hooked me up while he was down there changing my oil filter. Its little things like that that keep me coming back to this shop for my oil change every time. Great guys, great shop, locally owned and operated.
The staff and owner are all so nice and professional. They really go above and beyond. I appreciate that they never waste my time trying to sell me something I dont need. I moved closer to 28th street years ago and still drive across town to get my oil changed.
Fast. Good service. Clean air filter before if you dont want them to try to sell you a new one.
Im always blown away by the high-quality, professional service provided by Rapid Oil and Lube, as well as the kindness with which they treat their customers. The people at RO&L are always willing to help and go the extra mile for you.
Great guys. They fill my tires up for me on the winter time. Appreciate there customer service. 😇👍
AWESOME GUYS
Darryl is the best...he has a great attitude and he gets me in and out w the best advice for my truck. Love the free top offs in between your oil changes as well.
Good service at a fair price!
I had my oil changed, they are courteous and its compatible to other places. It is literally across the street from where I live.
Best place for an oil change. Very honest and reliable people. I recommend them to everyone I know.
Great people and service
Great experience. They showed me everything. I saw them remove oil filter, throw it away and replace it. They showed and explained why my 2015 Subie requires synthetic oil. As a woman, it was awesome!
Awesome group of guys! Funnny and hansome too😉 I drive from Holland to get my oil changed here because they always take good care of me, fair prices and honest!!I never thought I would look forward to oil changes but they are so quick and friendly I tell everyone to go here.
Fast and super friendly
The guys here take care of you even between oil changes.
Really great customer service im thankful for the continued quality and care they provide.
Honest people with fantastic service at a very affordable price. Got my car repiared for half the price compared to last time what i paid at goodyear.i am definitely coming back whenever my car needs a repair...
Friendly helpful staff that works quick for reasonable price.
This place inflated my tires to 43psi ...writing 35psi on the receipt. Beware ...seem as if they’re doing a little more than oil change. Don’t have a lot of confidence in them.
Wow, that is all I can say. These guys go above and beyond for their customers. It is a rarity these days to find such great service.
The mechanics here are great. They gave my dog treats, didnt try to sell me anything I didnt need, and were very fast.5/5 would take my dog here again
I cannot recommend these guys enough! They are always friendly, helpful, and trustworthy.
Friendly, honest, and fairly priced. Been going here for about a decade.
Super nice people fast fair priced individually owned
The staff here is very courteous and go the distance to help customers. I would recommend them to anyone trying to get an oil change from a reliable shop.
Nice staff and quick service.
Very quick, staff was very nice and polite, good price.
They are great! Honest, never any pressure, fast and affordable.
Fast and friendly, thanks for all you do.
Excellent customer service.They are reliable and honest.
Great staff. Very helpful and nice!
Checked every aspect of my car with friendly service!
Rude dont believe free topoffs liars
Great place for an oil change, free topoffs in between.
Fast, cheap and efficient. Just how I like my oil changes.
Awesome people in and out fast
The best I been too..
Great service!
Nice folk, great service!
Quick and friendly service!
Always great service!
Friendly guys. 💯
Great service
Last time I went there, the prices seemed quite high.