Cameron did an amazing job with getting me the exact car I was looking for. He worked with my price range and got me the best deal available. I felt like a celebrity how they rolled out the red carpet for my family and I. He was patient and extremely helpful during the entire process, he answered every question I had and gave me honest feedback. I felt comfortable the entire process. They filled my gas tank and detailed the car, even transferred my belongings from my trade in! Everyone was very friendly and accommodating. Once my mom is in the market for a vehicle Ill be bringing her right to Deacon Jones Kia! Thank you guys so much....we love our car!

Cameron my professional sales rep was awesome from the start. Very understanding and flexible with my schedule. Kept his word and got me the best deal with my situation. I was beyond amazed to be driving out of there in a brand new 2021. And props to Joe at closing time he was awesome the whole staff was with my screaming toddler!! All around amazing experience!

I purchased a 2017 Lexus. I was so excited! I test drove the car to check the mechanics, brakes, steering,ect because I have driven many. Loved it, bought it. Drove 2 hours home. So only had one key didnt have a front plate holder and was told they would mail it. . a few days later no key, surprise they dont have one. A $270.cost. Almost 30 days later still no registration not to mention the car had very few of the standard amenities no book for the car, its not been very good purchase, oh yes the gentleman were very nice and didnt lie, just by omission. Oh well another learning experience. I am looking to trade for a Lexus not stripped down. !

It was great. I felt like family. I knew they really wanted to help me. They wanted to sell me a good deal, a good car instead of just wanting to get paid.

I had a great experience with Deacon Jones Kia. I encountered an A/C issue with my 2019 Kia Rio S, so I contacted them and scheduled an appointment. They discovered that my condenser was damaged, got the needed part, and replaced my condenser all in one day. They were very urgent with getting my vehicle functioning properly. The cost for repair was also reasonable. The staff kelp me updated and were some very nice people. I highly recommend their services.

Aaron Arthur was a pleasure to deal with. I have purchased many cars in the past and have never received the level of customer service, support, and attention that I did when visiting Deacon Jones Kia. Aaron Arthur was very knowledgeable on the features of the car as well as the entire process involved with a car purchase. I left extremely satisfied with the level of care that I received.

I would definitely recommend this dealership. Jake was the sales rep that helped me with purchasing my first Kia. What I appreciated most about Jake, was his transparency. He was honest, highly informative, and he kept the buying process simple. I was pleased with how smooth the transaction went. I did not feel pressured to purchase a vehicle, which for me was most important.

Jermaine Dawson has been an awesome salesman! I have purchased 2 cars from him and he has been nothing but the best! When the time comes for another vehicle, Jermine will be the person I will contact.

Service Department evaluated a problem that another Dealership could not evaluate!❤ Enough said!

It was an absolute smooth process! Mr. Jermaine “The Car Gentleman” Dawson was a rock star throughout the whole journey. He was patient and understanding and I’m grateful. I Thank God for Him and the Deacon Jones Kia and Auto Group. Thank You

Been buying from Deacon Jones Kia for years. Everyone has always been so nice and helpful except today. We met with Joseph and he needs to learn better customer service. Very rude and has zero personality.

Always a great experience. Always treat you like family...Mrs. Lisa Pease is the BEST!!

Im very pleased with the service and my vehicle also.. I will definitely be doing more business and refer others also..Thank thanks n thanks

Cameron was extremely pleasant and very patient with me. He was easy to talk to and helped me find the right vehicle.

I was at first worried about driving 90 miles to Deacon Jones Kia after price negotiations broke down at my local kia dealership, But when Jake showed their second offer I knew my wife was getting the sportage she wanted. Jake was even friendly and very nice to my wife when we came back a few days later to pick it up he took the time to go over all the features of the car with her that meant a lot to me service after the sale is so rare now a days

David was great! He took great care of us and help us find the vehicle of our dreams!

Can’t say enough good things about Joe at Deacon Jones. He made the car buying experience easier than we ever thought possible. He was straight forward and helped us every step of the way. Highly recommend starting your car search with Joe.

I purchased a new vehicle from Deacon Jones Kia in October, 2020.The first contact I had was by phone with Senior Sales Consultant Jermaine Dawson to inquire on a vehicle. At that time we set up an appointment for the next morning at 9:30 AM to look at the vehicle. Jermaine was prompt to meet with me, knowledgeable, polite and professional throughout the entire sales experience.In addition to Jermaine, Sales Manager Aaron Arthur was directly involved in the sales transaction. I had the pleasure of speaking directly to Aaron several times throughout the process. Aaron was also knowledgeable, professional and a pleasure to deal with. It was almost..well...FUN.. playing the purchase game with the both of them.Finishing up the sale was Philip Rhodes in the finance department. Philip was informative on warranty and other protection plans Kia had to offer in addition to warranty. He finished up the transaction professionally and thoroughly, but also in a timely manner.My purchase experience with Deacon Jones Kia was undoubtedly one of the best ever. I believe Jermaine Dawson, Aaron Arthur and Philip Rhodes are all assets to the Deacon Jones Auto Group and would recommend them and Deacon Jones to anyone seeking to purchase a vehicle.

Jermaine came through again ... great service, friendly

They have called me all week to make sure I was coming on Friday afternoon to look at a certain car I was very interested in even called me Friday around 12:00 to tell me they were looking forward to seeing me .l drove a hour and half to get there so they could tell me they had sold the car that morning so why did you not tell me this when you called at 12:00 to see if I was still coming stupid would not buy a car from them it was the only place to get a vehicle

Jessica Dixon was a wonderful salesperson. Kind,patient, honest..so helpful!!!

Deacon Jones Kia has been one of the best experience for me in purchasing a new car. Joe White helped find the perfect Telluride for me. It was a needle in a haystack getting the specific style that I wanted. The best part was they went above and beyond by driving the vehicle to my workplace! The craziest part is I am three hours away! I heard no complaints from Deacon Jones Kia. Everyone I spoke with was polite and there was no pressure. I highly recommend Deacon Jones Kia, but ask for Joe when you go!

Joe White did an awesome job. I had a couple of issues with my Kia Seltos and he made sure they got taken care of. He also called and checked to make sure I was still happy with my purchase.

We got a new car that wasnt a new car and now they want take it back was supposed to have 300 miles on it oil was very dirty and all the spark plugs were fouled out. Our payments were supposed to be in the 300 range well that wasnt true and now we cant get rid of it. I would not recommend this place we got took to the cleaners .

Excellent customer service. Very pleased with my experience and my new car. Will be sure to send others that way.

Outstanding service department! Timely, courteous, very thorough. Browsed the car lot while waiting. The new KIAs are loaded with lane assist, AWD, comfort and all of the tech bells and whistles. New colors for 2021 are very eye catching and youthful. If I was in the market for a newer car, I would start with this dealership. Lesa and Barry in the Service Dept. are very honest and take care of your vehicle. They get the job done right the first time. Really appreciate them, definitely makes you consider this dealership.

Excellent service. Have been going here for years.

Lesa is the service manager. She is very thorough in getting the job done (finding the part need for my car, and getting the job done) in time for my vac. She will not let you down. Better than all the rest Ive dealt with.

Caleb and Joe were awesome. I got the car of my dreams, good service. I highly recommend .

Absolute best experience with Travis Goodwin and his team. My daughter and son in law are so pleased and happy with their new car. If youre in the market for a vehicle, definitely go see Travis and his team

Great service. Jermaine Dawson a great sales professional works hard. Really cares for his customers

Good fast service. Nice people.

The staff at Deacon Jones are all very friendly, polite, and professional. The building is very clean and modern. Barry the service director is very knowledgeable and pleasant to work with.

Jermaine was awesome. 100 satisfied with his service

If you go to this dealership, look for Melvin. He will take good care of you and will value you as a customer. Even on his day off, he took my husband’s call and went to the dealership to find out for himself what’s the holdup.Melvin did all he can to help fix the issues we had earlier this week and kept his word. My son finally got his car today, with everything that were promised to him done!!Also, Barry and Lesa helped facilitate the entire process of getting the car ready for my son. Melvin, Barry and Lesa are commendable. These people values their customers and that is good!

My service appt went really well. The advisor took good care of me and made sure that I was comfortable during my wait. I was also asked if I needed a ride anywhere because the service on my car might be a few hours. Things went faster than expected and I was happily on my way. I would recommend Deacon Jones KIA’s service department to anyone and would use it for all of my needs if it wasn’t over an hours drive for me.

Jermaine the sales guy is awesome!! He is very friendly, professional a great people person!!!

Deacon Jones Kia has one of the best service departments! They are quick to schedule me anytime I reach out. They definitely take care of their customers. They are the only ones who have ever worked on our Borrego and its just hit the 250,000 mile mark and is still running beautifully!

The best car buying experience ever !!!

We spent over a week going from car lot to car lot and then came to Goldsboro Kia and were warmly welcomed by sales personnel. The purchase deal went very well and they worked with us on all of our wishes and concerns. We would highly recommend Goldsboro Kia for all your Kia automotive needs.

I purchase a car from them a couple of days later i notice something was wrong with the front bumper..come to find out the car was wrecked i took it to them and they said they dont know it has been wrecked...i was hoping they would make right on this but as of this day they have not..

Always feel welcome.

There costumer service is not the best. I hope they dont represent the Kia name because if so I would never buy an other Kia or recommend an other person to buy one.

Great experience overall. Maurine was a dream to work with. She went above and beyond to find my Telluride, all in ONE WEEKS TIME! They do charge slightly over MSRP for the Telluride, but all local dealers are on that bandwagon. The service rendered was worth the small extra cost. Kudos to the entire team at Deacon Jones Kia for making my first new car purchase so simple!

Quick courteous service, excellent customer support.

My family and have doing business with Anthony at Decon Jones for years and because of the down to earth no pressure approach and service after the sell, we will continue to do so in the years to come .Thanks again and Happy 2021!

Nothing but the best service! Everything is always very clean as well.

Quick and Fast Experience. They Treat Your Vehicle With White Gloves. Always Kind.Upon Inspection 4 days afterwards, I Find A Pair Of Pliers Under My Hood Near The Battery. * NOT GOOD *

Fantastic service dept. Customer service is outstanding.The only place we bring our Kia

Very friendly and accommodating every time! Quick service at an affordable price and I always know my vehicle gets the best care. The people here go above and beyond for the customers!!

Just bought a 12 year old Ford Explorer at this dealership. The salesperson ( Baronda) was very professional as was the rest of the staff. It didnt matter to them that I was not buying a 40,000.00 vehicle. I was given their undivided attention and I would recommend this dealership to anyone.

I travel a lot and called the dealership to see if I could come in for an alignment that day since I would be gone the rest of the week. Lesa has always taken good care of me and fit me right in. While waiting for the alignment to be completed, Barry came out and told me I had a much bigger issue. He should me a picture of my tire tread literally splitting off my tire. No wonder my car was pulling to the right! I was so thankful that not only did they make time to see me that day but also that the service team discovered a larger issue. I really appreciate that entire service department and continue to stay with Kia due to them.

Great service and quick

I am very pleased to finally find someone to maintain my car that cares. The staff is very professional and took care of my cars problem. I recommend Deacon Jones very highly.

Salesman was very nice easy to communicate with check it out you might see something you like

Amazed, amazed amazed. Bought my kia to this location because of the location in my area being booked. Had a knocking noise in stirring wheel. Barry Richert was super friendly and showed me exactly what was wrong with my car. They fixed my car under warranty and now my baby is riding smooth just like how I bought it. Super satisfied with the service and results of my car! Thank you Deacon Jones Kia!

Yes Jermaine Dawson made it easy peasy and thanks to him and Deacon Jones for making it easy and simple thank you guys for my Arcadia

Lisa at the service desk is superb. She was very helpful and accommodating . Per their recommendation, I had the 100,000 mile service/tune up done when I went in to have new brakes put on. Well anyway, in a couple of days I began having trouble with my car. I took it back to Kia and explained that I just had the 100,000 mile tune up and was not having problems with my car until this (AT ALL). With some discussion, they replaced 2 of the coil packs on my car ( really should have all been changed out with the spark plugs were changed). No charge for this as I had already spent over $1000 from the week before. Less than a month later, began to have same problem with my car---it was the other 2 coil packs needing changing on my car. Lisa took my car in and called in the afternoon saying the car was ready---again free of charge (of course, remember I spent over $1000 the month before. With all this being said, not too comfortable with them working on my car but Lisa (and Im rating her only) was absolutely wonderful.....should I buy another Kia at anytime.....it will be because she backs the work up. Thanks Lisa!

When we decided to shop for a new vehicle, we set up an appointment with Chretien to see about getting a new-to-us used car. Chretien was able to set an appointment with us very quickly with the date and time that best fit our schedule. After we talked for a little while and told him what we were looking for, he came back with a brand new 2019 Soul that he was able to get us into. We were shocked and amazed! After our purchase he has been there to answer any questions we thought of after the fact. Chretien has gone above and beyond! We will for sure be repeat customers when the time comes! Chretien made sure this car checked the boxes of what we were looking for. After taking it for a test drive we loved it and were sold! Chretien got the payments as close to our budget as he could!. Everyone was very easy to work with and explained everything in a way that anyone could understand. They put any concerns we had at ease and answered all of our questions.

This dealership took the hassle, stress, and concern out of buying a new car. They worked hard to get the price to where I needed it, and were even willing to deliver the car to me. Their staff was extremely friendly and easy to communicate with. All in all, I highly recommend this dealership and will be going back whenever I need a new car again.

Always outstanding service!

I had a great experience

The new dealership is great. The staff is knowledgeable and courteous, and the service work was performed quickly and accurately. Overall, a great experience. Highly recommended!

I ordered a used car from this dealership on Monday (during Hurricane Isaias). It was dirty and unpresentable because they had received the car very recently, but it was on their website for purchase. I liked it, it ran well, so I bought it. Around 1:30pm Monday, I bought the car. The dealership does not close until 8pm, and the service center closes at 6pm. We were promised that the car would be ready late afternoon the next day on Tuesday. This would most likely be some time before 6pm. A mere change of tires, wipers, and a weather strip for the doors was needed to be done, along with a full detail to make the car as “brand new” and presentable as possible. Tuesday comes along and the pick up date was moved to Wednesday at noon. Upon calling on Wednesday around 12:30pm, we were told that it’ll be about another hour or so. We actually gave them until 2pm. We arrived to find that the car had been sitting in their lot UNTOUCHED. Leaves and dirt everywhere, the seats and flooring were just as dirty as when we saw it Monday. If they had done ANY sort of work on it, it didn’t show. And the employees there back up that statement, specifically the general sales manager: Aaron Arthur. He had the audacity to question why we need to see the car when my mother (in a raging fit) mentioned that we don’t even want this car anymore. His attitude of nonchalantly brushing complaints aside and not getting to an level of understanding, not to mention the disrespect he showed my mother, are terms for immediate termination (not to mention that despite COVID-19, this “man” wasn’t wearing a mask). The service advisor was confused because she had never heard that the car needed to be looked at and worked on. Meanwhile, they continue to push that the car would be ready tomorrow morning (Thursday) when their auto service worker isn’t even there today on this Wednesday. There was a part that the worker needed to order for the car; it arrived Tuesday morning, and he was present at the service center. But nothing was done to the car all day Tuesday. Firing Aaron Arthur needs to be implemented, a new or extended service coverage and warranty needs to be laid out for us by Deacon Jones Kia, and the great communication and customer at that dealership needs to somewhat exist. Because it’s apparently clear that there is no effective communication happening whatsoever. Miscommunications left and right, empty promises, and uncertain tasks or issues at hand. And the disrespect. This happened in a time frame of 2-3:15pm (1400-1515 for any military personnel). And we’re still waiting for my car to be completely cleaned and presentable to me.

This dealership is one of the best dealerships i have ever dealt with. I have purchased 3 vehicles from them, they work in a timely manner and are very attentive to all my questions and needs. The service department is also great, while sometimes they are booked up, they always try to get me an appointment as soon as they can and when the time comes I never wait long for service. Although, they do have a new service adviser who is still learning, they have another service adviser and 2 master techs that have been with Deacon Jones Kia for 9+ years. Both lube techs are quick and keep me updated on the status of my brakes, tires, hoses, etc. LOVE the sales department and LOVE service and parts departments! 10/10 would recommend this dealership to all family and friends!

Have bought all our family vehicles from Deacon Jones Kia. Attentive, professional and courteous staff. Demico is thorough and helpful. He is knowledgeable and will find you the information you want and need. He will work with you from the beginning to after the purchase of your vehicle. We trust and appreciate him.

Very friendly in the service dept today!

Lesa was awesome they did good work

Fantastic salespeople. Thank you Mr. Melvin Garfield for all you did and are doing.

Deacon Jones Kia is a great place to take your car. Friendly and fast. I always take my car here. The people are always nice and helpful/ They detail my car and it looks brand new. They did a wonderful job. I cant say enough good things about Deacon Jones Kia Service Department.

They need to be more efficient with their service department. I was made to wait two weeks for my car to be fix because of personal reasons of one of their employees (who wasnt even able to finish my car and missed to be able to fix my car. Customer should have go in a financial hardship in expenses because of situation of employees not able to make it to work to do their job. It is the company responsibility to cover for when an employee is not able to perform for personal reasons. I will not recommend anyone to get their car fix at this location.

Bought a suburban from them a 6 months ago with new tires. Even though most sales men we saw there seemed pretty nice, ours was a head ache from start to finish. Both my wife and I had to get higher ups involved so we could get what was promised, and to redo the detailing of the vehicle. Then it took several months for the salesmen we dealt with to get the second pair of keys made. Now we just noticed the tires were wore down faster than they should because the vehicle was never aligned in the first place. If they were, it would have never wore down to the cords like they have.

Took the truck i bought from them in September 2020 for sevice....the brakes failed twice..... to be continued....

Ive shopped 5 dealerships in the last week looking for a used car. Yesterday I bought a Honda Accord from Deacon Jones Kia, the whole experience was top notch. First off my salesman Tim was informative, honest and low-pressure. The Gm Steve was great to bounce questions off as well. It was the rare combination of exceptional service with the best value making this buyer feel like I got a great deal. Thanks Deacon Jones, you have my business from now on.

Personable, friendly staff; timely appts., excellent service. They dont offer Continental breakfasts to early customers, but a wrapped Danish and coffee is close. Ask for Lesa; shes GREAT!

U can find cheaper cars in cary or raleigh

The cleanliness and staff are great.

The new building is Awesome! Also the parts and service staff are very knowledgeable and courteous, will be back for sure!

Best customer service I have experienced in a while! Clean, comfortable waiting area and the staff is very friendly! Thank you for making a necessary evil a pleasurable experience!!

This is a Kia dealership so if you need a new car give them a try and see what they have available. You can also get your vehicles serviced here as well. Stop by to see what they have to offer you. They are a part if the Deacon Jones group, so they also have lots of other cars available if you cant find something you like here.

Weve purchased our last three vehicles from DJK. We will purchase our next vehicle from them. The staff is very friendly and helpful. The service department is absolutely wonderful.

Sales staff was awesome. Very friendly in helping my wife find the vehicle she wanted. I can’t say enough how helpful the salesman was. Unfortunately their financing capabilities aren’t wha we needed and made deal at another Kia dealership that offered and delivered much better rates. So the financing department isn’t impressive. But the salesman did a great job of putting an attractive deal together. Really wish we could have made the deal happen because we really enjoyed the people.

Everyone from Jasmine Dawson to R.J. Rhodes and Season were great to interact with!!! Jarmine quickly addressed our needs and within one and one half hours we drove back to Wilson in a 2020 Kia!! Jarmine took time out of his very busy schedule to give an unsolicited tour of the entire facility. It’s simply “state of art” in delving into mechanical issues. Thank you, Jarmine!!!R.J. Handle our warranty concerns and created a package for 10 yrs or 100,000 miles, which ever comes first.Thank you, R. J.!!

Chretien was very pleasant to work with, from the moment we arrived at the dealership. He came out and introduced himself and asked about our interests. He was never pushy and put our needs first. He let us test drive a couple of different models of the Sorento and helped guide us to the best option for us. He remained professional also while communicating to us on a personal level. He is the best salesperson we have came across and we feel like he is a true example of what a salesperson should be and he represents the Deacon Jones Kia company as fine as anyone. We thank him for helping us select the right model for us and thank him for being so professional and understanding to our needs.— Brittney from Morrisville NC

Awesome new facility and very courteous and helpful service center staff. Great experience.

Lesa is awesome thanks you guys

Jermaine and Melvin worked very hard for us and I love Deacon Jones Kia! I appreciate everything they did

Service was Priceless, Excellent

Everyone at Deacon Jones Kia have been fantastic! They provide the absolute best personal service. They go above and beyond to make the experience of buying a car pleasant and enjoyable. I would highly recommend them to anyone thats shopping for a new or used car.

We just purchased a used Kia Sorento! We worked with salesman named, Bruce. He was very nice, respectful, helpful, and outgoing. We came in to look at a 2015 Sorento, but were told as soon as we walked in the door that the one we came to look at had sold the night before. Bruce asked what our price range was for monthly payment, and searched online and found another one he thought wed be interested in. Three rows seats and backup camera! Excellent! Bruce did what he could to come to an agreed upon price that we felt comfortable with! The other fellow in the financing department also helped a huge bit so that we could still do a warranty deal but stay within our budget. They all worked with us to get what we wanted for the price that we wanted. I really appreciate all they did for us, and we love our new ride! When we are ready to buy again we will come to Deacon Jones again Im sure! Thanks!!

A wonderful experience! Helpful & very friendly staff. Very nice waiting facilities.

Great, competent service provided from sales (Maurine), guidance (Anthony), and business portion of contract (James). Very helpful and friendly staff.

Awesome Service! Thanks Leesa Pease and your service crew!

While on vacation, I notice my vehicle was dripping oil, they took care of my right away.. Great service! Thank you for talking care of my vehicle.

My experience was very good. The sales person (Maurine) was very friendly and knowledgeable about the car I was interested in. (Kia Stinger) I arrived late in the day and she and other staff had no problem with staying after hours to finish up the paperwork and making sure I was happy with my purchase.

Awesome dealership. Love my KIA Soul. Ask for Kevin Creech and tell him I sent you.

Great service center, only place I use. Less in the service center is the BEST! Thorough, kind, a total professional.

Very friendly customer care people, excellent service department. It was a great experience.

I had a great experience at Deacon Jones Kia! Maurine is an awesome salesperson! No pressure at all!!! I left out with a 2018 Sorento.....and have been smiling from ear to ear every since! Thank you!!

As an ex automotive technician I can say I was more than pleasantly surprised! I had to take my vehicle in due to some recalls.... Im a little weary about others touching my baby but being that I work full time have 2 kids and a husband who works most nights and weekends my freetime to do the work is limited. I called as soon as I got my recall notice was scheduled for an appointment that same week. I didnt have to wait long for them to come and give me a plan of action for my vehicle and I had a laundry list of concerns. Their amenities are above and beyond the normal coffee... They include coffee a snack free WiFi a comfortable waiting area as well as a separate area if you have children. Staff is friendly and knowledgable with a low pressure mindset. Prices are fair value and some of the services were cheaper than other quotes I had received. I even drove an hour for here compared to another dealer that was closer to my home!.