This is my second visit this year here and my service was great at Blue Sky Tire & Auto Service. The service was fast and Danielle did such a great job thoroughly explaining the diagnosis of my vehicle. She was easy to follow and I felt good driving my car off the lot knowing it was in great hands! I would recommend Blue Sky to anyone looking to service their vehicle!
Blue Sky Auto is great! My check engine light started blinking and they were able to get me in right away. I like their assessment tool which sends an email with their recommendations. Blue Sky was able to assess and fix my car that day. Whenever I need work done on my cars, I always call Blue Sky first. Highly recommended!
BlueSky takes care of my Ford, my Porsche, and my Lexus. They are very professional, reliable, and available. When buying a new full set of tires, Javiers patient guidance was what I needed (and received) to make the right choice. I am very happy, being newly moved here, to have my cars in good hands.
I stopped taking my car to the dealer and tried Blue Sky instead and it was the best car service experience I ever had. Im a huge fan and will be going there from now on for all my car servicing needs. Happy customer!
I had a really great first time experience here. Javier was really professional and helpful. They follow up with you, recommend 10/10
Great work ! Tim is awesome, very professional with excellent costumer service. Love their use of technology to keep you informed with the progress.They really take care of your car.
Ive been going to BlueSky for quite some time now, staff is super friendly and I have found it is a great balance of fast, fair and top notch service. I have purchased tires from Tim many times and he has always gotten my car serviced quickly and as promised. I highly recommend taking your cars to be serviced here.
First of all, the service was completed on-time. I was always kept informed with the progress. I also felt the advisor didn’t put any pressure on me to up-sell any additional services. He was professional, courtesy and friendly. I definitely appreciated their technology solution to keep guests posted. For example, we completed inspection report via text/emails, including technicians photos and notes. Overall, I highly recommended them as the neighborhood auto repair shop.
THANK YOU BLUE SKY TIRE AND AUTO!I was driving alone on the Interstate last week when the tire alert indicator appeared and I was forced to take the next exit. Having already driven three hours with another four to go, I didn’t want to take any chances and thought it best to find a tire service as soon as possible. After reading a few Google reviews, I settled on Blue Sky and was there in a few minutes. A very pleasant young woman (I wish I knew her name) greeted me and indicated that she would arrange a complimentary tire inspection and then report back to me. She invited me to help myself to coffee or bottled water and to have a seat in a comfortable tv area. Within a short time, she returned with both good news and bad news; I needed 4 new tires but she could get them for me quickly and at a reduced price (rebate). I was provided with photographs of the tire damage, as well as a report, sent to my phone. After asking if I could see the tire damage, a young man named Javier put the car up on a lift and showed me the puncture and why it could not be repaired. The young woman had explained earlier why I would require four new tires instead of one, and I authorized the service.I feel so fortunate to have landed upon Blue Sky!! The service I received was quick and professional, but even more impressive were the kindness and genuine desire to help that was demonstrated by the employees. So rare! I felt safe and cared about. And I even received a follow-up text to make sure I made it to my destination. Bravo Blue Sky! Thank you for turning a potentially terrible situation into a memorably good experience.
Very professional and thorough. They provided an online link detailing the elements they checked on my car including photographs. The mechanic spoke with me regarding what repairs would be urgent vs. recommended and gave specific pricing for each item. They were able to get my car in quickly and it’s been running great.
Bluesky auto is the only place I take my truck to. Tim who helped me is great and always on point, Thanks to them I’m back on the road safely and fast. They are reasonably priced, efficient, friendly, and have an air conditioned waiting room with complimentary drinks and snacks. Thank you guys once again! We Appreciate your work!
Very excellent first time service 5 out of 5 stars overall. Tim Sanchez was very helpful and provided all the information that was needed and also recommended the type of tires our car needed. All 4 tires are running perfectly and safe. One thing that was really helpful was the full inspection, it listed everything that needed to be looked at and some recommendations. We defiantly be coming back for our regular tire rotation and alignment.
My kid put diesel fuel into my gas tank!!!! Yep, you read that right. I was distraught and in a panic in the middle of a pandemic. I was referred to Blue Sky Tire & Auto by my car dealership and I honestly doubted that they would be able to fix my car, but I gave it a shot because how highly they were spoken of.THEY FIXED MY CAR!!!!When I tell you from the time my car was towed to them until the time of pick up Javier was so thorough, professional and knowledgeable and because of this level of service as a woman, I felt safe and that means a lot. My car has ran perfect sense.I’ll definitely be back and highly recommend them!P.S. Don’t let teens put gas in your car. Lol
Great experience with them repairing my tire. Super friendly and helpful.
Very honest, affordable, and great work!I had a slow leak in one of my tires and was dreading to go to a repair shop because I figured they’d try to swindle me and just say I’d need to replace the tire. But the fellas at Blue Sky were super honest. They found it was a nail in the tire that caused the leak and just needed to be patched up. Very affordable for the patch up and also an oil change. I’m definitely going back for my future car needs!
I took my car to BlueSky Tire & Auto for help. I got the help I needed from Javier who explained my situation to me, then set me up with 4 brand new Michellin tires! These tires feel great. Javier was super friendly and professional. I received EXCELLENT service, good competitive pricing and Javier even gave me his cell phone number should I have any questions about my new tires. I HIGHLY recommend this tire store! If you need tires go see Javier at BlueSky Tire & Auto in Glenview, IL.
Came here after I suspected getting small puncture in my tire. They didn’t find anything and took care of me. Super friendly and speedy service. The waiting area was very clean and had good WiFi. Will definitely be coming here for future service thanks everyone!
Very professional. Took their time to pinpoint the problem, researched the brake issue my car was having, and fixed it at a fair price. Xavier is very thorough and professional. He kept me informed every step of the way. I highly recommend them!
Brought my car in to have an engine replacement. They were extremely fast with it and finished it in a day. Now my car runs better than ever, would highly recommend.
BlueSky did a very nice job repairing my brakes, which were making a horrible noise. The value was excellent and the team was very professional. Most importantly, BlueSky offers a 24 month warranty--a really great bonus to my experience. I would recommend this repair shop to anyone and will definitely be coming back.
Javier and Tim made the process of updating my brakes hassle free. They educated me on what needed to be done for good maintenance at an affordable price. Everything from time, quality, communication, pricing and honesty was excellent and professional. Highly recommend!
I received detail and professional inspection report with photos from them and they gave us fair price for repair and replacement. They showed you the old parts after the work and explained the warranty details for the new parts. Very friendly and helpful.- Murray Mu in Northfield, IL
The team there was very thorough in their inspection of my vehicle and communicated with me every step of the way. The pricing was clear and much better than the dealership pricing. Will be my go to shop from now on!
Ive been to a lot of mechanics and this was by far the best experience Ive had. Javier constantly kept me updated on everything that was happening with my car, and they sent me pictures on things that need to be fixed, and what they recommended. They were extremely professional, timely, and affordable. Could not have asked for a better mechanic. I am definitly a customer from here on.
Javier is wonderful to work with. He is extremely communicative and keeps you informed throughout the process. He is also extremely reasonable with his pricing. Will keep coming back every time I have a need
They were a great staff, very knowledgeable! I told them I was going on vacation soon and they did a check on my car to make sure it was safe to travel. Without me even asking! Get customer service in my eyes!
Javier and the team at BlueSky did excellent work on my Range Rover Evoque. They fixed an issue with my steering alignment and battery and found a host of other maintenance items that they took care of at a reasonable price. Javier communicated everything clearly in writing (they sent a full report via email and text), and walked through the estimate over the phone for each repair while being honest about what he thought needed to be done vs what wasnt totally necessary. He was also proactive letting me know when the car would be done.It can be difficult to find a trustworthy mechanic who is also good with communicating, and BlueSky nails both. I was able to text with Javier about the status of my car, which was super helpful since I cant always hop on the phone. They are very friendly and I will certainly be bringing my car back to them.
Truly AMAZING !! Timmy is the best . Great customer service, professional and honest about what’s going on with my vehicle. I recommend this place to everyone who looking to get great service ...
They were very professional on the phone and in-person. They found the issue with my tire and did a full inspection and texted me the full report on my car, not just what was going on with my tire. They fixed the tire quickly and I was on my way. Would definitely use them again for any issue.
They did great work! Provided an easy fix for my car making loud rotational noise. Highly recommend!
Third time here bringing my vehicle. Great customer service and knowledge mechanics. The owner was accommodating and communicated very well. Highly recommeneded.
Blue Sky Tire and Auto was outstanding from start to finish. I dealt with Javier. He was outstanding in communication and extremely professional.I highly recommend this business.
I would highly recommend BlueSky Tire and Auto Service to anyone in need of great service. My 2012 Honda CRV has had the worst luck last year 2020 with 4 flat tires in a short period of time. Ive gotten tires replaced or checked in the city. My car unfortunately got another flat tire this past Feb 2021 when a large sharp metal fragment punctured the rear tire. I wanted to seek out a different place near the suburbs that would run a diagnostic test as to why I keep getting these flat tires. Javier was friendly, professional, and prompt right from the beginning. He ran the diagnostics, gave a great run down of what the problems are, and was able to give the best recommendations for my car. I ended up replacing 3 tires since 2 of them were quite old, I was able to have my car back within the week, and his team followed up afterwards to make sure the car was running okay.These guys are the real deal ! This is what good service and professionalism looks like. You wont be disappointed.
My car started making a weird noise last week I went to a few other mechanics & I was told it was the transmission I finally brought my car to them for a diagnosis & it turned out to be just a wheel bearing! Very friendly honest & reliable shop I highly recommend them.
As a women it is super important that I feel heard, safe and valued. Bluesky went above and beyond in involving me in every step of the process. They took the time to explain what work needed doing and why I needed to do it. At the same time allowing me to make priorities on budget. They also follow up a few days later to make sure I’m completely satisfied. I will be bringing all my family cars here! You can’t go wrong with their prices, service and attention to detail.
Weve had our Mini Cooper(s) cared for here for years. The service is always excellent, good value, excellent communications and theyre nice people who treat us like valued customers. Its a five star experience every time. We will keep going back.
Very thorough and professional service. Plan to use them again when Im ready for new tires.
Car Battery Dead after 3 mos. non-use. Jump started car. stopped dead after 1 mile drive. BlueSky made road call, followed us to the shop, replaced battery, 30 min total, reasonable $$, and no charge for road call! Was always happy with Johns service, same for Javier Soto, new owner.
Ive been a customer of BlueSky Tire & Auto, formerly Personalized Auto Care for almost 10 years now. Throughout those years, even as management switched hands and the businesses name changed, their customer service has remained top notch. Ive brought all my cars to them and recommend them to anyone I know who needs a good, honest workshop. Pictures of items needing repair are sent right to your phone and any questions you may have are answered quickly and truthfully. Doesnt matter if youre driving a Mazda or a Mercedes-Benz, theyll care for your car properly. Are you sick and tired of dealerships giving you the run around? These are your guys to see.
It was my first time getting my car serviced at BlueSky and I was very pleased. They identified and fixed a coolant leak that the dealership missed. They were very communicative, keeping me in the loop on the progress of the vehicle, and sharing pictures to show me what the problem was. The car was ready when they said it would be, and its driving like a dream now that they have done the work. Ive found my new go-to auto service location.
The service was quick and excellent.Fair prices, clean and huge waiting area.Very professional attention to both, people and vehicles. 5 stars.
This is my second review of this businessEveryone needs a trustworthy, competent, and professional mechanic. Theses are your guys.My work on my car was done quickly but ended up needing another day to complete all the scheduled maintenance items. They rented me a car without me asking and made sure all repairs were finished and the vehicle functioning well before releasing it back to me.Reasonable pricing on all items and I was kept up to date throughout the process
Personalized Auto Care did great work on my Mercedes GL450. I had been using the dealer for years and got tired of the overcharging and over-servicing. I was able to make an appointment within a day and get my car taken care of quickly. They did a full inspection and sent me a text with an email link of the full report with pictures before doing any work. They were professional, timely and fairly priced. I’ve officially switched from the dealer!
I took my BMW in for brake service and check engine light. Very professional and really nice digital inspection results sent to my phone (with pictures of car areas that need service). I would recommend to a friend as an alternate to the Dealer.
I feel I got a fair and honest price and assessment of my car. All that needed to be done was always explained to me and done in a very timely matter. The service from Javier (owner) and his team is phenomenal. I had to leave my car overnight and they got me a loaner car to use. It’s locally owned and was a convenient location for me. Very nice facilities.My car is a Honda Fit. I would recommend this place to anyone. Support this small business!
The car was dropped off a little early. Before my appointment was set to start I had already received their complimentary inspection that listed all of their checks were good. I showed up and my car was waiting out front for me. Very friendly and knowledgeable staff. Will definitely be going back for more tire services.
Phenomenal experience I have gone to them3 times and each tome they have diagnosed and fix the problem quickly and inexpensively. Highly recommend
It’s not often you walk into a shop and feel as welcomed as here. Everyone was polite and professional. If you are looking to get any work done to your vehicle please ask for Tim Sanchez. This is my 3rd alignment (1st time done at this shop) I’ve done on my vehicle and it’s the first time the car has driven perfectly.
This was my first time coming here and it was a great experience. The staff was super nice, and they treat you with so much respect. Even when you wait you can sit and drink/eat in the little cafeteria area for guests and there is also a tv area where you can watch whatever you want. Quality of work was also done really well and on time. I came in to do a four wheel alignment.
Very great experience! Excellent customer service from Tim Sanchez and any other worker at this company and I would highly recommend to anyone in need of car services!
Loved the digital images and complete break down of the work needed on my car. Super responsive by text and email. These guys are the best!!!
Professional and attentive staff and extremely transparent and honest. Difficult to find a location that offers those qualities in an extremely concentrated vehicle service market. Personalized Auto Care definitely hits all of them well! Will continue to do business with for all of my vehicles needs.
Javier and his team at Personalize Auto Care provide outstanding service. They are knowledgeable professionals at reasonable rates. I especially like the technology tools they use including texting pictures and an online report of my vehicle every time they do an inspection.
Friendly, on time and completed for the quoted price. Highly recommend and will use again.
Love this place! I actually live in the city but will still drive out to Glenview for all of my auto service just so I can have Javis team work on my car. He is so honest about what work I actually need done and what would be nice but is unnecessary - I never feel taken advantage of even though I know next to nothing about how my car works. Thank you for being so great, Javi and team!!
My wife and I take our vehicles here. They did a really good brake job on my suv and pin pointed what needs fixing on the truck accurately.Brakes are great and running smooth. Ill definitely be coming here in the future. Thanks!
Their service is topnotch, they are honest about whether repairs need to be done immediately or if they can wait (I am on a tight budget), and the mechanics really know what they are doing.
The gentleman that owns the business was pleasant and professional. The technology they use that keeps me updated while they work on my car is impressive. I will use them again in the future.
Javier is great to deal with and very fair. I would highly recommend taking your car in for any service.
I had a flat tire that needed a patch. They were able to patch the tire in just over an hour at a very reasonable cost. Tim was great at explaining what they would and was able to get it done even faster than he promised.
They explained everything to me about my car and my options with much details and clarity. The price they gave was very much affordable. I will come back
I had some serious engine trouble while on the highway. They got a tow truck to me within 15 minutes, diagnosed the problem within hours, completed the repairs within 24 hours, and kept me in the loop throughout the process. Javier and Blue Sky are true professionals, and I would highly recommend them to anyone with auto repair needs!
I wish there was an option to give zero stars. The owner, I’m assuming his name is John, was extremely rude to my mom. She went to drop off my brother’s car today and he barked “Sit” at her as if she’s a dog. An hour later when she went to pick up my brother’s car, I waited for her outside in mine and watched as I was already aware that he was mean earlier. After my mother was charged twice as much as what my brother was quoted, she called my brother to verify what he was told. She went to hand her phone to the owner and after speaking with my brother, he tossed the phone back at my mom, rolled his eyes, and stormed off to the back. At this point, I walked inside. Then Steve, the mechanic, came to clarify the situation and he was understanding and friendly. The owner never came out to show face after that. I’m appalled that people feel they have a right to treat people so rudely. There is no right to be ignorant when you’re providing a service. Needless to say, we will no longer be using this shop and don’t recommend them at all.
My daughters Honda CR-V had a battery light come on, we towed it in on a Sunday when they were closed and they got a hold of me first thing Monday morning and were able to repair the car and get it back to us the same day. Thank you Javier and the Blue Sky team for your help getting us back on the road.
Have been taking my SUV for regular service for a few years now and am extremely satisfied with the work performed by BlueSky. Great alternative to dealers with better customer service and value
I will be returning. As a guy who doesnt know much about cars, they actually talked to me about what is or might be wrong, warning signs, what certain things actually mean, and actually broke down tire options by fuep economy, expected life, weather, etc. I felt more comfortable with them then I usually do just having to trust whatever a mechanic tells me.
One of the staff was extremely helpful. This is so unusual these days. I neglected to get his name but would come back here again just for his enthusiasm
Great to work with these people I have been going to them for years and I am pleased with their work I would definitely recommend anyone to use their services
They have a great staff that is very helpful and they do excellent work.
In terms of quality work, value for money, and customer service, Personalized Auto Care is simply the best.
I had an excellent experience with Javier and Personalized Auto Care. Informative, courteous, professional, and fairly priced. I would highly recommend them for any work needed on your vehicle.
This is a great place for your repair needs. You wont be let down with service and prices.
Ive brought my car here for repairs and am always very satisfied. Fair prices, excellent service and caring people.
Great setup thats very very professional and great communication and reporting. Will be back here for sure...
These guys will go above and beyond to take care of you. The service is excellent and the prices fair. I have also found out that they only recommend work that is in the best interest of the customer.
Javier and his team do great work, provide timely status updates, and thorough inspection reports with photos. Top service.
John and his team are amazing! They were able to get my MINI running smoothly and for less than the dealer. I always go to Personalized Auto Care after getting some ridiculous list of items needing fixing after the regular maintenance visits at the dealer. Now that my maintenance plan is expiring soon, I will go to John and his team for future maintenance and repairs.
Amazing guys! Empathetic of your situation & want the best for you. Give them a try!
Friendly and efficient service. Nice work. Thanks guys. Kudos!
Excellent, friendly service and clear explanations of repairs/maintenance.I called Personalized Auto Care to ask which of their Groupons to buy for an oil change and tire rotation. Tim took the time to look up my car’s specs. When we realized that none of the Groupons covered the type of oil change I needed, he immediately offered to honor the Groupon price. He even fit me in for an appointment the next day!The service was great, and the waiting room clean and bright with complimentary snacks and beverages. Tim went over each thing that was examined on my car, showing me pictures of anything that was deemed out of the ordinary/in need of replacement soon. He didn’t pressure me to get any of those things done that day, which was refreshing! Since he had already honored the Groupon price for me, I elected to get some simpler maintenance done that day in order to give him the business. He was so appreciative of my trust in him that he threw in a free set of wipers with my next visit!
Everyone was friendly. I wanted a less expensive tire than my dealership offered me and they helped me choose one with a warranty.
Courteous, clean and helpful. I had a tire rotation and added a new tire. I would happily go back to make my next tire purchase.
They do good work for a good price and have excellent customer service. Wont be going anywhere else!
Easy to schedule service. Tim analysed my issue and made the repair on time and for a reasonable price.
My car was fixed, but the problem is recur. The noise is still there and then they told me they never hear that before, I have to spend more money. I will never waste money in there. But the customer service is not bad.
I havent visited very big range of shops in my lifetime but they do things differently than most,in a great way.
I got a flat tire that wasn’t replaceable and Javier put my spare on for me. Very nice very clean I would go back again.
Very happy with the service! Honest and professional! Thanks for fixing my moms alternator! Will definitely recommend you to friends and family!
Professional, friendly, Clean and comfortable place! Highly recommend such a worthy auto service and will definitely come back.
I highly recommend them to everyone, They always go above and beyond to resolve any issues I have and very courteous.
Im very happy with the service Ive received. Even if its low pressure in the tires, they add nitrogen and if the tire continues to leak, they pull the tire, check for punctures and remove any corrosion on the rims, reinstall the tire and Im good to go. I buy all my tires for my Lexus and Honda there as well. Even the coffee is good.
Great service! This is the place I can trust for any problems. They really help you out and get the problem fix professionally! Greatest Auto Care ever!
Great service as always. First time bringing a new car to these guys, but they have been servicing my cars for years. Respectful, trustworthy, and reliable. All sought-after characteristics for car service professionals.
Great customer service! The only place I can trust. They replaced my tyres in a single day and called to ask me to go for it.
Fast reliable work, my go to shop when it comes to repairs and maintenance. Owner is always honest and friendly.
Ive been a satisfied customer of Personalized Auto Care, formerly known as Johns Place, and before that, a Duxler franchise, for as many years as I can remember, back to the days when they were just a tire place. Ive taken my Acura, Civic, and 2000 BMW 528i to them for maintenance and after-warranty repairs. There has never been a problem with the work they have done, and they never up-sell or recommend a repair or replacement of something that is not necessary. They use factory parts, but are a lot less expensive in terms of labor than the local (BMW) dealership, which more than makes up for the fact that they dont give you a free breakfast or lunch. (They do have Keurig coffee, though, if you wait, and a car rental arrangement at low rates with nearby Enterprise.)John Hoppe has recently retired, and Ive just had my first work done under the new owner, Javier Soto, who is every bit as knowledgable, friendly, honest, and customer oriented as was John.I have no hesitancy in highly recommending Personalized Auto Care, especially for the foreign cars in which they specialize.
What we value the most about them is their honesty and trustworthiness. They have provided uniformly excellent service for all of our cars.
Great option for maintaining your car. John is fair with pricing and weve had no issues with any of the repairs.
It is almost a cause for celebration the day the warranties run out on my cars as I can then turn their care over to John. I have been taking my cars to John exclusively for over 20 years. I know that John, Brad and Jason will do the work that is necessary - nothing more and nothing less.....and will stand behind their repairs 100%.
Excellent, trustworthy service. Highly recommend.