I just wanted to share that we are extremely happy with our purchase. Joseph Park was extremely helpful and was able to get us into exactly what we wanted at a price we are comfortable with. He kept it super transparent and was willing to meet our wants and needs. I definitely recommended this dealer, for the transparency and awesome customer service.

As some who kept getting beat down by life -- this is something that made me proud. Joseph Park who was one of the initial associates who emailed me right away and stayed with me day to day and was very patient and kind and was able to get me a wonderful deal as well as the price for monthly payments. And it wasnt only him - the gentleman who helped me with my paperwork (I apologize for not remembering his name) was absolutely great. Everyone who helped me and my mother who wasnt feeling well herself was very kind and patient. Thank you very much for making what was a bad experience from another place a good one with you.

I would like to share the Excellent Service and Great Experience provided by MajdaTazi getting my New Qx50 Very Happy Very Pleased Thank you so much

My tires were loosing pressure and the issues were address. Im please with the advise of resolving this issue.

Finally I was able to get the google account so I can say that,Amazing staff.Kevin with the D always there to help even when I don’t have an appointment. Shortest waiting time comparing to others and I always get my car cleaned after the service.Thank you and see you soon.

Diego and Sepan were incredible. very helpful, very attentive, and went above and beyond to help me. i honestly dont like car dealerships, but im glad my local infiniti dealer treats me well.

Great service.They provided exactly what I need in a snap. I also ask them to check an electrical issue and they changed the fuses without charging me.

Let me first off by saying Joseph Park a 5 star outstanding, dedicated and very helpful sells man! I greatly greatly appreciate his effort going above & beyond finding us the right car, within our price range & very humble attitude ! Great team player, Great customer service & I was very satisfied with my buy

Drove 120 miles from San Diego to Glendale to do business with this great crew at Glendale infinity. I could not have made the same deal in San Diego.they were exceptionally courteous and went out of there way to make me feel comfortable in knowing I got a very fair deal. very professional with no b.s. I will make that trip to do business with them again.great job infinity of Glendale! WELL WORTH THE DRIVE!

Terrible Custer service experience. I advise for everyone to avoid this here specific dealership.

Super service. I’m one of those “problem” customers in that I lost my job due to a disability and the sales rep (Joseph Park) really worked hard to help me get the exact car I was looking for. I’m a very happy customer today.Update: the car has had a few mechanical problems and so far I have spent over $1,600 in repairs. Ive only owned the car for about 2 months. Not looking forward to owning this money pit.

Had a good experience at this dealership. Made an appointment and was helped right away by service Advisor Ben. He explained all the work performed on my vehicle and asked my authorization before doing it. Ben was very clear on the cost of the services but the invoice i received didnt give me a complete breakdown like expected or at least its not very easy to understand. The final cost was higher that you would probably pay at jiffy lube but i guess thats to be expected.

Avoid this place!!!!Review for service:Crooks! Not only not able to fix existing issues, but also removed the working parts from the truck!What a shame.

FRANK IS A TOTAL JOKE, BEWARE OF THESE PEOPLE HERE AT THE DEALERSHIP . THEY’LL DO UNNECESSARY WORK BEHIND CLOSED DOORS AND WILL NOT NOTIFY YOU IF YOU DO NOT NOTICE. PREFERABLY HEAD TO THE INFINITI IN DOWNTOWN LOS ANGLES.

Thank you Sepan for your help and professionalism.

Wonderful, fast experience. This is our 3rd Infiniti and everyone is wonderful.

Mark Hezinger and Peter Kim were wonderful to work with! Always straight forward. I have a medical condition which precluded me from driving from my home in southern OC. We were able to find the exact car I wanted over the phone and work out the best deal. Then Mark drove to me to deliver.

I leased the QX50 at Glendale Infiniti. Sepan was the sales rep and he was just fantastic. Took time to explain about the car and ensure that I liked the car and cared about the buying experience. I got a great deal and it was thanks to Sepan and the team at Glendale Infiniti. I never felt pressured and Sepan wanted to just see that I got a great buy and great car. He’s so attentive and takes his time to make sure you are comfortable. Highly recommend Sepan to anybody.

As always, I was a great buyer of a great brand I have respect for many years, since I first sat in my 1st G35. This dealership been the best with deals and assisting me with every my lease. Every time different sales manager, but this time I got a really good one Joseph Park who was/is a great sales person. I told no play and he made it. I was signing my lease agreement in 2 hours and that includes returning my vehicle. I would like to mention Mansoor Ali as well. He was tough enough to break me which happens ah never. Only because of these 2 people I decided that I want to lease my vehicle from them. Great job guys and hope to work with you again

I was searching to buy a new car. I called Glendale Infiniti and Joseph answered my call and attended me right away with questions that I had and gave me great information, So we set up an appointment for the next day to test drive the new 2021 QX50 LUXE. Arriving to the dealership he was ready for me with the car and made me feel very welcomed. After I test drove it I knew Id like it but it was totally gonna be up to the price I would get offered in order to be able to purchase the car. We spoke about different options for me with buying or leasing the car and he genuinely seem to really want to help me out. Over all I got a amazing deal and I ended up going with leasing the car with option to buy. He was able to make the monthly payments that were just right for me. I feel couldnt have gotten this great of a deal anywhere else. So if your looking for a new car and will like to get really good customer service, I recommend coming to infinity of Glendale and see for your self. I am a satisfied customer, and will continue to give them my business, as well as referring all my friends and family in the future. Thank you! Infinity of Glendale! And keep up the good work Joseph.

This has been a wonderful experience leasing a car through Glendale infinityI called with moderate interest at 10 am Monday and by 1 pm I had a new infinity siting in my driveway. This is exactly how I believe business should be done.Thank you

Excellent job They fixed my DCU On Q50

Devin is amazing and understand my concerns. Everyone here is nice and have Great customer service!

Keeps sending me junk mail (physical snail mail to my home address after i told them at least 3x to take me off their list). i even emailed mike @ glendaleinfiniti LAST YEAR and asked him to take me off the mailing yet i am still receiving garbage in the mail.When I got my vehicle serviced there I specifically told the advisor I did not want to receive MAIL AT MY RESIDENCE... yet they still mail me promotions all the time.. and wont remove me even after i called and left messages/emailed A YEAR AGO. THIS IS ILLEGAL.Beware if you go in for service. They WILL take your address (home address) and mail you promotions ALL THE TIME.TAKE MY NAME AND ADDRESS OF YOUR MAILING LIST (PHOTO ATTACHED FOR REFERENCE).

Since we had a buyer, we wanted to expedite our car title and the finance manager didnt bother to ask or call someone in person to expedite the process! Were still waiting!

Joseph Park was awesome!!! I came from an Infiniti dealership in monrovia and they were absolutely no help at all. Mr. Park contacted me and offered to help and he went above and beyond! Tonight I was able to get my mother a nice Infiniti SUV (her dream) and she is extremely happy. Thank you again Joseph. You the real MVP!

Salemam Greg K was absolutely perfessonal and honest. Was exactly what I needed to purchase this vehicle. Glendale Infiniti was great through out this process. Thank you.

Let me just start off by saying, Sepan Z., was very helpful and knowledgeable of the vehicle I purchased. I am very satisfied with my experience and will definitely recommend all my friends and family to visit Sepan Z., at Glendale Infiniti for future vehicle purchase needs. He made my car buying experience the best I have had so far.Vehicle Purchased: 2021 Q50 Red Sport 400

I have it a one star because I was getting an oil change last month. The service was fine until I popped my hood. Upon opening my hood up for myself, I noticed that my infinity emblem on my engine was missing. I accuse you of this because, I called my auto body and they have the photos of my hood prior to me getting an oil change at this location. This one start is a reminder of the price of the oil change and the fact that ya removed my emblem for no reason. You lost me, I prefer the van nuys or the South Bay locations over this. They steal hereUpdated: Talked to Frank (respectfully calm) we had a hick up and the conversation. However, I needed to show a photo because clearly it’s my fault for taking the emblem off. The dealership needs to fix this!!!

Frank is an advisor who strives to do the best for his client and achieves results. I appreciate the way he works with client. He always listens to his clients requirements and as such, he goes all ways to help his client. I appreciate and thank him for his valuable time and help. Frank is amazing!

I am a fan of Glendale Infiniti. I have been working with Devin since switching to this location, and could not be happier. He is honest, thorough and very patient. Also, the staff/management seems to really care about customer service, which adds to my positive experience.

Sepan was amazing, great customer service and very hopeful & honest, I would recommend coming here. The process was very simple and petty straight forward. Great work guys 😁

I made a phone order and the parts department did there job

Disappointed that since i purchased my vehicle in Monrovia i have been let down in all the infinity locations. WHY bother offering a service you will not provide to the customers.

There are not any Infiniti dealerships in the city of Los Angeles, but Glendale Infiniti is just outside the city and they are very client friendly and efficient with their service.

Got the Q50 of my dreams! This Infiniti store has the inventory that the Monrovia and Van Nuys stores couldnt get. They also got me a great deal on my lease due to their new owner, New Century Auto Group. Special thanks to Jason my funny, HONEST sales guide. It wasnt the quickest process but everything went well in the end and I am very happy with the car.

I’m giving two stars instead of one because the sales person I initially communicated with (Sepan) was quite pleasant. I was in the market for a fully loaded Infiniti QX60, preferably Hermosa Blue, but would consider black. I made plans to visit 3 dealerships; Glendale being one of them. I made prior arrangements to come in for a test drive and since I needed to change the time, a salesperson by the name of Nikesh was supposed to assist me instead of Sepan. From the moment, my husband and I walked in the door, I could tell Nikesh was uninterested in doing business with us. He seemed rush and acted as if we were an imposition on his time. He provided the keys for us to take a test drive and when we returned, I wanted to discuss the price on the vehicle. He didn’t even offer us a seat and instead had the conversation in the lobby. Well that was awkward!! When I shared the price another dealer was willing to offer on a similar vehicle, he second guessed what I shared and then proceeded to tell me that the numbers I was given was for a lease. I assured Nikesh that it was not a lease, but a purchase. He then said oh, that must have been on TrueCar, and you need to be sure to read the fine print on those. First of all, don’t insult me by telling me to read something. Secondly, why are you ASSUMING I got a number from TrueCar? If he would have taken the time to LISTEN, he would have known it was not from TrueCar. Nikesh then went on to tell us that there were no deals other than 0%APR.Needless to say, because Nikesh made it so obvious and further confirmed, he was uninterested in our business, we left. I made calls to dealerships out of the area because I was looking for something specific and for the right price, I was ready to make the purchase. Another dealer called me back, we discussed by phone, the salesperson called me back with a reasonable price on a fully loaded AWD Hermosa Blue QX60 and we closed the deal. I will have to make a long drive to get the car, but I’m getting what I was looking for.

This service department and especially the service manager are dishonest unethical and extremely incompetent. Took my car to them multiple times for a obvious suspension/alignment issue they choose not to repair because it’s a warranty issue.Had my vehicle inspected at another Competent shop that found multiple suspension parts are bad causing unsafe driving conditions and a very uncomfortable ride.Will be filling a complaint with the BBB.Good reviews are from sales. Service department and there so called manager are not worth even this 1 star review or my time.Do yourself a favor take it elsewhere.

Thank you Greg, Mansoor and Diego for being so efficient and ethical. In 2007, I stopped purchasing cars from traditional dealerships cause of their dishonesty. Glendale Infiniti changed how I feel about dealerships. Grateful for my new QX80!Adriene😊

I got a call for black friday discount so i made appointment for oil change. they said any recommended service 30% off. but NO my service advisor show up. another advisor charge me regular oil change price. i ask him for black friday discount but he said oil change is not for black friday sale. are you guys kidding me and happy with no 30%off money? what a cheap place.

Its a great dealership drove out to it better than the one close to me! Devin the repair rep is the best! Very helpful, I will be going back.

I had such an amazing experience here . I was looking to lower my payments on my QX80 and my lease still had eight payments left. Ali went out of his way to accommodate me. He came up with different options that no other dealerships would look at or offer. Ali had previously helped me several years back when he was at a different dealership and I had saved his info because he was so helpful. I would highly recommend this dealership. They really go out of their way to get you the car of your dreams in you price range!

It was very nice

Scheduled my 2019 Q50 for its first oil change, rotation and complimentary inspection on a Friday at 10 a.m. This is the first time Ive paid for an oil change, as my last car was old and I used to do ALL the work on it, from suspension work to transmission work. I dont want to do this anymore because Im older now, so I was skeptical going to the dealer. Devin greeted me, told me what I was going to have done, and even told me about the special they were having. I paid less than what I expected I was going to pay. He said it would take about 2 hours (with the complimentary car wash) and he was exactly on point. The waiting area had donuts, water, and a Starbucks coffee machine with creamer and the essentials. All in all, this was a very positive experience based on the facility and the friendliness/professionalism of Devin. I left the facility extremely satisfied and was happy I brought my car here. Ill bring it here for its next scheduled oil change with no doubt in my mind. Thanks again, Devin!

This is just happened yesterday and i will be honest with my review. It is my second time leasing Infiniti, my fiancé has leased Infiniti for about 10 year. We both had the best experience at glendale Infiniti with Greg and Peter. Sales manager and General manager.Greg is very transparent, honest and through. He totally changed my view of dealership sales manager. Greg listens customer first and very respectful. Never rush or push. He listened our concerns first with our leased Infiniti such as rough damage and over mileages, and took plenty of time for us to figure what we can get the best deal with next car. And Greg didnt let us go until we feel 100% comfortable and satisfied.After driving new cars home, we even called Peter late time to ask something, still Peter being with us, answering all my questions, making sure everything is done perfectly for us via phone and email. Very impressive!Greg, Peter, Jessi and finance Manager are very comfort and professional and so other staffs in glendale Infiniti also, give us genuine happiness and warmth to every moment in the rooms or walk around.I will proudly recommend Greg and team members at glendale Infiniti for all those I know and need help.They made us restore our trust and satisfaction! Thank you! You guys set the bar very high! Thank you all for all you do!

Bought my first car here years ago. Fond memories of a great car that I had for almost 20 years. Put 200,000+ miles on it without ever needing major repairs.

Ki Hoon Kim delivered my vehicle right to my doorsteps. My leasing process with Glendale INFINITI was smooth and effortless, I would definitely recommend!

Hands down the best service I received. Benji took good care of me and fixed all the problems I had with my car. He even got me a complimentary Lyft to and from work! Recommend 11/10. Definitely coming back here again for all my maintenance for my Q50!

Mike was very helpful. Always receive excellent service at Glendale Infinity dealership. Patrick and Ali run a smooth operation. I highly recommend purchasing or leasing from them.

I’d been car shopping for awhile and was ready to give up. Called up to Glenda Infiniti to inquire about a car I saw online, was lucky enough to get Peter on the other end. Ever since that phone call Peter put all forth effort to help me get into the car I wanted and never changed his attitude about it the entire time. After all the lots I’d been to, all the jerk salesmen I was encountering...Peter was so helpful, so accommodating and just a breath of fresh air! A month later and I’m riding in my awesome car happy!! If you want a great car buying experience, go in and ask for Peter!!!

Thank goodness this place has reopened. My mom likes this place, service writers are not pushy. They know how to work with ones budget. Everything was explained to her before she consented to any service. Mom is very satisfied.

Excellent Service and prices.Barry Wishengrad and his sales people have been helping me for years. His business is exceptionally clean, organized and staffed with professional people. I always feel like a V.I.P. when I walk through the doors. However, thats just part of the story......Glendale Infiniti takes great care of their customers after buying the car, too. They call you periodically to make sure you are happy. And, when it comes to the regular servicing, I would never take my precious cars to anyone else.Oh, and while my cars are being serviced, Glendale Infiniti allows me to use one of their loaner-cars. This is typically a time when I get to explore the newer lines of cars that Infiniti has to offer. It has happened more than once that I liked the loaner vehicle so much that I later purchased a similar model when it was time to buy another car.I guess that is what happens when you are treated like you are part of the family...Why else would I shop anywhere else than Glendale Infiniti? They take care of all my needs and their prices are always the lowest around.

The management team is truly focused on service and satisfaction. My initial concerns were addressed with utmost reassurance and both the transaction and my used car have been very transparent. Talk to Devin in service or Jason in Sales. Very pleased with the true luxury experience.

My wife and I made an appointment to come in. We worked with Marco who was very helpful and friendly. He made the whole buying experience very pleasant. Also, Kenny, who helped us with the financing portion of the buying process, was very delightful. We had our 2 month old son with us so they were very helpful to try to get us in and out as quickly as possible. Marco even emailed me to wish me a happy birthday a couple days later and to see if everything was good. We were very pleased with our experience and would highly recommend Marco and Kenny from Glendale Infiniti.

I got another Infiniti from Roger at Glendale Infiniti. Love this brand and love Roger. He makes everything so easy. The color, options, and payment detail all done an hour. He is very professional and has your best in his heart. Will recommend Roger to all my friends and family.

Long wait even though seemingly three was nothing else going on. Otherwise, pretty courteous and helpful

The experience was great, they all went out of their way to assist us in any way possible, but one stood out over all though: KATIE. She was amazing and helped us out greatly, so be sure to stop by and at least give her a chance to earn your business because she will definitely go above and beyond to make sure youre taken care of!!!!

Had a GREAT experience at Glendale Infiniti! Mike K is the BEST! Always has a smile on his face and willing to help in anyway possible. Highly recommend Glendale Infiniti

So I went there to see what kind of deals they have for infiniti g35 sedans and as soon as i got there, a Russian guy approached me and he started convincing me to buy a car without test driving. All he wanted to do was taking me to his office and sell me a car to get his commission. After 30 minute of talking nonesence, he said I found a car for you, it happened to be a 2007 g35 sedan (base) and he said the price will be around 16k!!! For a 13 year old infiniti?Really?? Also not to mentioned he said it will be sold as is and they charged ridiculous amount of fees and taxes so you can do the math. The general manager there was very rude and conceited. people, its up to you, if you want to blow your hard earned money than this is the place.

Nice place for Buy Cars. Nice guys and services is good.

If you want the best service in all of California look no further than Sam Mikel at the Glendale Infiniti service center. Sam is a consummate pro at taking care of your service needs. He also has a great sense of humor which makes having to take care my car in once-in-a-while all the more pleasurable. Sam Mikel is what makes leasing an Infiniti worthwhile on the service side of a great car!

It was great, they helped me get all necessary updates to my infinity. They also offered me a ride home if i wanted. Now thats a customer service right there haha. Thanks Infinity.

Great service here at Glendale, Raymond and Leon were very helpful and friendly. They were able to answer all my questions and able to get me into a new Q50. The finance manager Kenny made it quick and easy. The general manager Pezh worked wonders to make it happen as well.

Professionalism with a capital P, I could not be happier with the purchase. AJ and Kenny worked as a cohesive team, making the transaction effortless and timely. Thank you gentlemen, keep up the good work. Do good, do well, to do Justice.

Great sales team! They gave us their best offer right off the bat and got us out of there in no time at all. The sales team is highly knowledgeable, professional, courteous, and friendly. We love our car and would definitely buy another car from Glendale Infiniti.

Purchased a used M37 I found on the web site last week at Glendale Infiniti. They honored the price listed online only after calling to verify the price before going in. Our sales person Katie was easy to deal with, professional, and made us feel comfortable. Not one bit pushy. She is the main reason we didnt walk out the door and go somewhere else. We came in with our own financing and were already sold on the specific vehicle. We should have been in and out but ended up spending 5 hours there! The finance department kept holding up our paperwork. We threatened to walk out and magically our paperwork was ready. Would I go there again and recommend? Yes, just have your own financing, call and verify the price, remember the names of the people you talk to and ask for Katie Beebe.

Everyone who owns an Infiniti should bring it here! I repeat!!Everyone who owns an Infiniti...bring your car here! See my man Benji!!! Youre guaranteed to leave satisfied. I DID!!!

My friend was looking for a car and decided to come here. Katie helped her and was great. Very informative and made us feel at ease. When I decide to get a new car I will be back and will be asking for Katie

These guys really worked with me to get me into a Nissan Leaf today. Ill update if my happiness with the car changes, but feeling good about it!

Friend of main who bought many cars from Roger in past 10 years referred me to Roger, and after I meat him I realized way he keeps going back to the same guy and same brand of car for many years. I end up buying my 2017 Q60 about month and half ago I could not be any happier with the deal and with the person who I dealt with. Thanks for all your hard work helping me to get the car Roger.

Great place to get a new car! Working with the team (and Jomari in particular) was such a breath of fresh air. No B/S or pressure. I was able to get a great deal for my new Q50 and I was in and out quick. I highly recommend this dealership

MY COMPLAINT IS FOR THE MAN NAMED ALI KHAN, I WAITED A COUPLE OF DAYS FOR MY CAR DEAL TO GO THROUGH. TERRIBLE SERVICE! FIRST AND FOREMOST AN EMPLOYEE SHOULD NEVER GET IN A CUSTOMERS FACE AND CAUSE A SCENE IN FRONT OF EVERYONE IN THE DEALERSHIP. And that is an experience my family encountered today. The communication was terrible throughout the whole deal. I was persistent and he assured me everything was going accordingly. When he called me today to go pick up the car my parents went, Ali began sharing details that he never once mentioned before and assumed myself and my parents would be okay with it. I wasnt. My father called me and asked me a question on speaker phone regarding something Ali told him, he assured my dad he told me. He never told either of us this before and I said no on the phone call. Without knowing what he asked me that for until later. Once I hung up the phone, my father told me he began shouting and acting disorderly. Its a big problem to me because you do not treat your customers that way. You do not act out on your customers due to you being unprofessional. It is not the customers fault for your wrong doing. We have been Infiniti customers for years.UPDATE: Ali just called my father instead of being cordial and apologizing (even if it was fake) saying Karma would get us? Are you kidding me? This was supposed to be a business not high school. Continue to call my father Ali. He also told we can not visit Glendale Infiniti any longer.

Glendale Infiniti is a great dealership and Bryan Barrera has been my sales representative since 2016. Every time I come to the dealership he always makes it a point to assist me in any way possible. His professionalism and attentiveness is excellent and superior. I highly recommend him to be you sales rep because he will make sure your taken care each and every time you come to the dealership. Keep being awesome Bryan, you deserve endless accolades.

It was a great experience. Great details. Answered every question I had. And a very friendly. Place. Would no doubt come here again for a future car!!Thank you Marco Andrade!!!

I have been a long time customer of Glendale Infiniti and if you are looking to get the best service done on your car make sure you go and see Steven Chen! Hell make sure you get the best deal and the best service! Hassle free.

Got new car from Rojer. Will be back

This place is awesome, the service techs are very helpful. I go there everytime my car needs an oil change. They explain everything they are going to do to my car. I love the waiting are, water, coffee, baked goods. They really go the extra mile for their customers.

Excellent service every time. I make the drive from Culver City when ever I need something taken care off. Service reps are always very helpful, nice and friendly.

We really liked Paolo. Very knowledgeable and helpful and gave us a great deal.

Car sales person was uknowledgeable and pushy

Greg was great.

I was looking to do a trade-in with my 2012 Civic Coupe, and after Celia showed me the G37 I was ready to do so. Unfortunately, the over/under price was too much and my monthly payment was too high for me at the moment, but I definitely recommend this dealer to anyone looking for a good car at a great price. Look for Celia, shes great!

AVOID THIS PLACE! Ever since they changed management this place is horrible! I purchased all 4 tires for my car here. Yesterday I notice a nail on the sidewall of one of my tires, which isnt safely repairable. So, since I needed a new tire I call Infiniti to check on my warranty and I am told to bring it in and I am covered 50% of my cost. The next day i go in and apparently I am NOT covered. What a waste of time. Very unorganized place! Horrible customer service. They never answer phone calls and the receptionist that does has a horrible attitude. She needs customer service training badly!Never going back!!

Thank you for the level of excellent service from Ara when I brought my car in for service. I had an issue with the driver seat and Ara promptly followed up on and provided a resolution quickly. I have dealt with many service advisors before in different dealerships, however thus far, Ara has been the most friendly, informative, caring and professional customer service advisor I have dealt with. Thank you for being an excellent ambassador of Infiniti.

Worst INFINITI dealership. I made an appointment for an oil change and the lady that answered my call never scheduled the appointment. I called ahead of time to confirm my appointment time and the guy I spoke told me not to worry about and to bring my car in at 1pm. I get there and the service guy that helped me told me they were really behind and it would be best to bring my car in the following day. I explained I had made an appointment to avoid having to wait a ridiculous amount of time. He seemed less than interested in my business or in trying to help me out. He said he couldn’t guarantee if the next day would be less of a wait time. I then asked if they had a shuttle service so I could be dropped off so I wouldn’t be sitting there for 2+ hours and he asked another guy that said no. He first asked what my car was having done to it as if that was determining factor if I qualified for the shuttle. Seriously worst service I have ever received. I previously owned a Nissan and never experienced that with the dealership in Glendale. I will definitely be taking my business to the Van Nuys Infiniti dealership over the one in Glendale.Also, it took me calling 10 times for anyone to even answer my phone call. Very unprofessional dealership!

I brought my mom in to look at a QX50 and we had a great experience with Katie. She was extremely helpful and friendly and answered all our questions without being pushy. When you come here ask for Katie!

This place sucks. Tried to buy a car here and got nothing but runaround and deception on the numbers. Nothing offered in writing no matter how many times I asked and felt ambushed by sleazy salespeople. So happy I bought the car I wanted from an honest dealership that wasnt Glendale Infiniti.

I am so happy!! Luis Ortiz and Mahdi help me find the perfect car. Luis is very talented knowledgeable, respectful. I had the best experience with him and his managers. Everytime I go to Glendale Infiniti they welcome me with a big smile.

Great customer service I needed parts they ordered them for me I just had to stop by and pick them up.

This dealer had a car in the color I wanted and they refused to trade with my dealer. Thats fine but they were totally rude about the whole thing. I would never do business here. I have tons of friends in southern California and Ive advised them all to avoid this dealer.

Eric Sabre, Leslie Aguilar and Diego Cervantes helped me get the car I wanted at the price I needed with the conditions that would give me piece of mind. The purchase process started like most dealers out there (I hate that part), but in the end they really came through with an extended warranty that fulfills my need and the monthly payment I could really afford, but more importantly finance with bad credit when most dealers in the area had told me nobody would do business with you with this credit.Thank You Glendale Infiniti!

Started the deal with Raymond Loza. He emailed me some prices for the Q50 and did not pressure me to make a decision that day. I contacted him a few days later and Raymond was able to get us in touch with Marco. Marco took us on a test drive and was more than helpful explaining all the things the car came with. There was no pressure to purchase. We did end up making a deal for the car. If we are in the market for another car, I will definitely be returning. Highly recommend this place.

I had my 40k service done here last week. I was told by Devin I needed front brakes, and I agreed to have front and back done at this time. I forgot I had been hearing noises when I brake, so this diagnoses was right on time. I liked that he told me what needed to be taken care of right away and what could wait and how long I could wait before it had to be done. Since I was going to be there now an extra 2 hours he offered to go get me lunch; all I needed to do was decide what from the area. I had my 15 month old granddaughter with me; when she got fussy another employee there put on Baby Sharp for her which settled her down right away and she went to sleep. I felt honored, valued, and dealt with honestly. The service director checked on us a number of time. I will go to Glendale Infiniti again.

NO LONGER OPEN. DO NOT WASTE YOUR TIME TO COME HERE. THIS LOCATION HAS SHUT DOWN AND THEY HAVE FAILED TO ACKNOWLEDGE THIS. || Today, my boyfriend towed his car to the Glendale Infiniti dealership just to find out that location was closed. Had he known, he could avoided an unnecessary trip to a closed location. @Owner of Glendale Infiniti, you should do a better job of maintaining and updating your website with information like this. They security man at the closed dealership says many people have been arriving at this dealership because they are unaware that it is CLOSED! Please do better.

I just purchased my first car at Glendale Infiniti and I am extremely happy with it .. the staff was very friendly. I would definitely recommend this dealer specially the sales representative Bryan he was very helpful and got me the vehicle I was looking for !

They have a great follow up system. They will keep calling you once they know that you are interested in a car. The service center has really good representatives and they service the car quickly. My only complaint is that when I got my car a year and a half ago, I discovered a chip in the paint the day after so I talked to the sales person and he gave me a touch up paint. He didnt bother to even offer to fix it. until now, I have the chip in the middle of the hood of my car.Overall the dealership is good.

They are scam, bought a used Honda on friday drive home and the next day 7 checking engine lights went on, contacted and drove the car to the dealer, they reset the lights off drive home and the next day happened again, took to the dealer for a day. Next day they said the issues have been fixed, drive home all the light went on again. Talk to them Ali Khan (Gm) and 2 managers they said the car sold as it. Dont buy the car from them unless you want to have the same issues as mine.

Leon was my salesperson and made the tedious process of car buying a much nicer experience. Personable and helpful, I left with a new car today. I will look for him the next time I am buying a new car. Thanks Leon.

I went car shopping for the first time in my life last weekend and I couldnt have been happier. My experience was by far the best. One stop shop.If you want excellent service and a great deal,make sure you ask ONLY for Sipan. He knows what hes doing. I wouldnt have gone home with a car that day if it werent for him. My dad was even happy, so imagine.

Great service very polite was able to work hard to give us the best deal in town. Definitely will be recommending Aj to friends and family. Thank you for the great service!!!